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Heap Alternatives & Competitors

(460)4.4 out of 5

Looking for alternatives to Heap? Tons of people want Product Analytics Software to help with real-time reporting, segmentation, and mobile reporting. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Product Analytics Software that reviewers voted best overall compared to Heap. Based on reviewer data you can see how Heap stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Kissmetrics, Smartlook, Pendo, and Mixpanel are the most popular alternatives and competitors to Heap.

Top Alternatives to Heap

  • Kissmetrics
  • Smartlook
  • Pendo
  • Mixpanel
  • Amplitude Analytics

Top 20 Alternatives & Competitors to Heap

    #1
    #1
  1. Kissmetrics

    (158)4.0 out of 5

    Identify, understand, and improve the metrics that drive your online business. Their actionable metrics tell you more than what happened. They also tell you who and why.

    Categories in common with Heap:
  2. Identify, understand, and improve the metrics that drive your online business. Their actionable metrics tell you more than what happened. They also tell you who and why.

    Categories in common with Heap:

    Chris K.
    CK
    Easy to use tools and interface to define user flows and funnels. Also has a handy dashboard so you can see what events have been triggered in the last day, week, or month. Also, I found the...Read more
    #2
    #2
  3. Smartlook

    (635)4.7 out of 5
    Optimized for quick response

    Smartlook is a tool designed to record the screens of real users on your website. It allows users to see what visitors clicked with their mouse, what they filled into a form field, where they spend most of their time, and how they browse through each page.

    Categories in common with Heap:
  4. Smartlook is a tool designed to record the screens of real users on your website. It allows users to see what visitors clicked with their mouse, what they filled into a form field, where they spend most of their time, and how they browse through each page.

    Categories in common with Heap:

    HP
    Easy to use - onboarding, integration of recordings and funnel. I does not know what to write more, but B grade seems bad… so bad. I does not know what to write more, but B grade seems bad… so...Read more

    Reviewers say compared to Heap, Smartlook is:

    More usable
    Easier to admin
    Easier to set up
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Pendo

    (388)4.5 out of 5
    Optimized for quick response

    Pendo helps product teams deliver software users love. Pendo captures product usage patterns and user feedback, and lets you communicate in-app to onboard, educate and guide users to value.

    Categories in common with Heap:
  6. Pendo helps product teams deliver software users love. Pendo captures product usage patterns and user feedback, and lets you communicate in-app to onboard, educate and guide users to value.

    Categories in common with Heap:

    AS
    I love how easy it is to start tracking something you weren't tracking previously and have data populated retroactively in a very timely manner. It's amazing that I don't need engineering's help to...Read more

    Reviewers say compared to Heap, Pendo is:

    Easier to do business with
    More expensive
    More usable
    #4
    #4
  7. Mixpanel

    (366)4.3 out of 5
    Optimized for quick response

    Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.

    Categories in common with Heap:
  8. Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.

    Categories in common with Heap:

    Jacqueline M.
    JM
    Mixpanels people profiles are very helpful for letting you set KPI's based on what matters to you, more easily than some other super custom analytic options while still getting to deep dive around...Read more

    Reviewers say compared to Heap, Mixpanel is:

    Slower to reach roi
    More expensive
    #5
    #5
  9. Amplitude Analytics

    (498)4.5 out of 5
    Optimized for quick response

    Amplitude is an analytics solution built for modern product teams.

    Categories in common with Heap:
  10. Amplitude is an analytics solution built for modern product teams.

    Categories in common with Heap:

    CC
    Amplitude continuously offers new and innovative data views that any analyst would appreciate. They go much farther than the data exploration / distribution charts / event logs you're going to see...Read more

    Reviewers say compared to Heap, Amplitude Analytics is:

    Slower to reach roi
    More usable
    Easier to do business with
    #6
    #6
  11. Google Analytics

    (5,164)4.5 out of 5

    Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.

    Categories in common with Heap:
  12. Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.

    Categories in common with Heap:

    Rony C.
    RC
    Ability to track each campaign's results till revenue data.

    Reviewers say compared to Heap, Google Analytics is:

    Better at meeting requirements
    #7
    #7
  13. Adobe Analytics

    (725)4.0 out of 5

    Adobe Analytics helps you create a holistic view of your business by turning customer interactions into actionable insights. With intuitive and interactive dashboards and reports, you can sift, sort, and share real-time information to provide insights you can use to identify problems and opportunities.

    Categories in common with Heap:
  14. Adobe Analytics helps you create a holistic view of your business by turning customer interactions into actionable insights. With intuitive and interactive dashboards and reports, you can sift, sort, and share real-time information to provide insights you can use to identify problems and opportunities.

    Categories in common with Heap:

    UI
    Adobe analytic is a perfect tool for Data Gathering,Data Cleaning. Adobe Analytics provides Dashboard & Reports.

    Reviewers say compared to Heap, Adobe Analytics is:

    Slower to reach roi
    More expensive
    #8
    #8
  15. Google Analytics 360

    (435)4.3 out of 5

    Google Analytics 360 was built with large organizations in mind, with data that’s accurate, integrated, actionable, and fully supported by our expert account management and training teams. The Premium product addresses the needs of enterprise-level organizations that require scalability, integrations, and additional support.

    Categories in common with Heap:
  16. Google Analytics 360 was built with large organizations in mind, with data that’s accurate, integrated, actionable, and fully supported by our expert account management and training teams. The Premium product addresses the needs of enterprise-level organizations that require scalability, integrations, and additional support.

    Categories in common with Heap:

    CL
    The system is easy to use, navigate, and understand.

    Reviewers say compared to Heap, Google Analytics 360 is:

    Better at meeting requirements
    #9
    #9
  17. Woopra

    (165)4.4 out of 5

    Woopra is a real-time customer analytics service that delivers a comprehensive view of the customer to help companies create better experiences.

    Categories in common with Heap:
  18. Woopra is a real-time customer analytics service that delivers a comprehensive view of the customer to help companies create better experiences.

    Categories in common with Heap:

    Latin Music S.
    LS
    The possibility of knowing exactly what users do on my website, by name, email and being able to trace the entire flow of events until they reach the purchase

    Reviewers say compared to Heap, Woopra is:

    More usable
    Better at meeting requirements
    Easier to admin
    #10
    #10
  19. Countly

    (17)4.1 out of 5

    Countly is an innovative, real-time, open source mobile analytics platform. It collects data from mobile phones, and visualizes this information to analyse mobile application usage and end-user behaviour.

    Categories in common with Heap:
  20. Countly is an innovative, real-time, open source mobile analytics platform. It collects data from mobile phones, and visualizes this information to analyse mobile application usage and end-user behaviour.

    Categories in common with Heap:

    Devon A.
    DA
    Easy to find and understand anayltics, real-time data

    Reviewers say compared to Heap, Countly is:

    Slower to reach roi
    More usable
    #11
    #11
  21. Google Tag Manager

    (288)4.5 out of 5

    It can take weeks to get website code updated or to release a new version of your app. Move faster with Google Tag Manager. Add and update your own tags for easy conversion tracking, site analytics, remarketing, and more.

    Categories in common with Heap:
  22. It can take weeks to get website code updated or to release a new version of your app. Move faster with Google Tag Manager. Add and update your own tags for easy conversion tracking, site analytics, remarketing, and more.

    Categories in common with Heap:

    Chris L.
    CL
    I love the ability to write custom javascript and Jquery to track user interactions. It allows me to observe certain states, push items to session or local storage for retrieval later, and track...Read more

    Reviewers say compared to Heap, Google Tag Manager is:

    Better at meeting requirements
    #12
    #12
  23. Looker

    (780)4.4 out of 5

    Looker supports a discovery-driven culture throughout the organization; its web-based data discovery platform provides the power and finesse required by data analysts while empowering business users throughout the organization to find their own answers.

    Categories in common with Heap:
  24. Looker supports a discovery-driven culture throughout the organization; its web-based data discovery platform provides the power and finesse required by data analysts while empowering business users throughout the organization to find their own answers.

    Categories in common with Heap:

    Devon C.
    DC
    My dashboards are all ready to go, with data coming in from a dozen different places. My workflow is a lot more efficient because I am not switching between tabs of different platforms. Instead, I...Read more

    Reviewers say compared to Heap, Looker is:

    Better at support
    Easier to do business with
    More expensive
    #13
    #13
  25. Totango

    (340)4.3 out of 5
    Optimized for quick response

    Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.

    Categories in common with Heap:
  26. Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.

    Categories in common with Heap:

    Angie H.
    AH
    I love the use of touchpoints and tasks!

    Reviewers say compared to Heap, Totango is:

    Slower to reach roi
    More expensive
    More usable
    #14
    #14
  27. FullStory

    (114)4.5 out of 5
    Optimized for quick response

    FullStory is a digital experience intelligence platform for product, development, marketing and customer support and success teams. FullStory provides digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading SaaS products.

    Categories in common with Heap:
  28. FullStory is a digital experience intelligence platform for product, development, marketing and customer support and success teams. FullStory provides digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading SaaS products.

    Categories in common with Heap:

    UF
    FullStory really allows you to see how users interact with your site and where there is room for improvement.

    Reviewers say compared to Heap, FullStory is:

    Easier to do business with
    Better at support
    More usable
    #15
    #15
  29. CleverTap

    (155)4.5 out of 5
    Optimized for quick response

    CleverTap is a leading mobile marketing platform that provides businesses with actionable behavioral analytics. Target and engage mobile users with a personalized app experience, resulting in increased retention, lifetime value, and ROI.

    Categories in common with Heap:
  30. CleverTap is a leading mobile marketing platform that provides businesses with actionable behavioral analytics. Target and engage mobile users with a personalized app experience, resulting in increased retention, lifetime value, and ROI.

    Categories in common with Heap:

    EM
    We previously lacked any ability to automate user communication. What has been most valuable with Clevertap is the ability to trigger specific communications based on user actions in the app and...Read more

    Reviewers say compared to Heap, CleverTap is:

    Easier to do business with
    More usable
    Better at support
    #16
    #16
  31. Siteimprove

    (247)4.6 out of 5
    Optimized for quick response

    Siteimprove offers the world's most comprehensive cloud-based Digital Presence Optimization (DPO) software. With the Siteimprove Intelligence Platform (SIP), you gain visibility to eye-opening insights that empower you and your team to understand, prioritize, and optimize the performance of your website and beyond.

    Categories in common with Heap:
  32. Siteimprove offers the world's most comprehensive cloud-based Digital Presence Optimization (DPO) software. With the Siteimprove Intelligence Platform (SIP), you gain visibility to eye-opening insights that empower you and your team to understand, prioritize, and optimize the performance of your website and beyond.

    Categories in common with Heap:

    UH
    Being able to easily audit a whole site or subsections of a site to identify references, keywords, etc. We also used to detect broken links and URLs that need renaming.

    Reviewers say compared to Heap, Siteimprove is:

    Slower to reach roi
    Easier to do business with
    Better at support
    #17
    #17
  33. AppsFlyer

    (174)4.4 out of 5
    Optimized for quick response

    AppsFlyer is the market leader in mobile advertising attribution & analytics, helping marketers to pinpoint their targeting, optimize their ad spend and boost their ROI.

    Categories in common with Heap:
  34. AppsFlyer is the market leader in mobile advertising attribution & analytics, helping marketers to pinpoint their targeting, optimize their ad spend and boost their ROI.

    Categories in common with Heap:

    SM
    Appsflyer is pretty much the only service provider in the Mobile App Attribution space. Mobile App Attribution being much more difficult than regular Web App Attribution, AppsFlyer features really...Read more

    Reviewers say compared to Heap, AppsFlyer is:

    More usable
    Better at support
    Easier to admin
    #18
    #18
  35. UserIQ

    (107)4.4 out of 5
    Optimized for quick response

    Automated and effective in-app data engine and engagement tool

    Categories in common with Heap:
  36. Automated and effective in-app data engine and engagement tool

    Categories in common with Heap:

    Nathan H.
    NH
    The ability to easily create walkthroughs that reduce the amount of time our support team needs to spend training users on features. It's also very easy to create pop-ups whenever we have new...Read more

    Reviewers say compared to Heap, UserIQ is:

    Easier to do business with
    Better at support
    #19
    #19
  37. Matomo (Formerly Piwik)

    (75)4.1 out of 5

    Matomo (formerly Piwik) is the only analytics platform that gives you full control over your data and more.

    Categories in common with Heap:
  38. Matomo (formerly Piwik) is the only analytics platform that gives you full control over your data and more.

    Categories in common with Heap:

    RR
    You have full control over collected data, no more data collection by third-party proprietary software like Google Analytics. Easy to use and setup and a great interface.
    #20
    #20
  39. Mode

    (190)4.5 out of 5
    Optimized for quick response

    Mode is an analytics platform that helps data driven teams analyze, visualize, and share data.

    Categories in common with Heap:
  40. Mode is an analytics platform that helps data driven teams analyze, visualize, and share data.

    Categories in common with Heap:

    CM
    Easy way to get the final data and pretty much easy to download

    Reviewers say compared to Heap, Mode is:

    Easier to do business with
    More usable
    Easier to admin