G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design that simplifies payroll and HR tasks. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
Users say that NetSuite offers powerful customization options, making it a strong choice for businesses needing tailored solutions. A recent user highlighted, "Very powerful tool for customization and extension," indicating its flexibility in meeting specific business needs.
According to verified reviews, Gusto's implementation process is notably quick and straightforward, with users praising the organized pathways for onboarding and offboarding employees. One user mentioned, "It provides a user-friendly and organized pathway for many of our HR systems."
Reviewers mention that while NetSuite provides a comprehensive ERP system, it can sometimes be challenging to navigate, with some users facing configuration hurdles. A user pointed out, "Where NetSuite has its limits, it integrates well with third party companies," suggesting that while it has strengths, it may require additional effort to optimize.
G2 reviewers highlight that Gusto's support quality is consistently rated highly, with users noting prompt responses and helpful guidance. One user remarked, "Simple to use, always fast with updates/emails," reflecting a positive experience with customer service.
Users say that NetSuite's extensive features can be overwhelming, particularly for smaller businesses, as it is primarily designed for mid-market companies. A user appreciated the online access and search functionality, stating, "I can access my books anywhere, at any time," but this may not be as beneficial for smaller operations looking for simplicity.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s