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Compare Experience.com and Wati 
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At a Glance
Market Segments
Mid-Market (44.5% of reviews)
Small-Business (78.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Experience.com
Star Rating
(345)4.7 out of 5
Market Segments
Mid-Market (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Experience.comWati
Star Rating
(426)4.6 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansExperience.com vs Wati
When assessing the two solutions, reviewers found Experience.com easier to use and set up. Reviewers also felt that Experience.com was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that Experience.com meets the needs of their business better than Wati.
- When comparing quality of ongoing product support, reviewers felt that Experience.com is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Experience.com over Wati.
Pricing
Entry-Level Pricing
Experience.com
No pricing availableWati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
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- 1,000 Free Conversations per month
Free Trial
Experience.com
Free Trial is available
Wati
Free Trial is available
Ratings
Meets Requirements
9.4
292
8.9
339
Ease of Use
9.3
313
9.2
348
Ease of Setup
9.2
259
8.9
310
Ease of Admin
9.1
38
9.1
261
Quality of Support
9.2
264
8.6
333
Has the product been a good partner in doing business?
9.2
39
9.1
257
Product Direction (% positive)
9.4
299
9.3
321
Features by Category
Content Management
9.2
19
Not enough data
9.2
18
Not enough data
9.2
19
Not enough data
Content Discovery
9.2
19
Not enough data
9.1
19
Not enough data
9.1
18
Not enough data
9.1
19
Not enough data
9.0
19
Not enough data
9.2
19
Not enough data
Generative AI
9.2
13
Not enough data
9.2
13
Not enough data
Segmentation
Feature Not Available
Not enough data
9.0
12
Not enough data
Targeting
8.5
12
Not enough data
8.8
13
Not enough data
Triggered Content
8.7
13
Not enough data
Feature Not Available
Not enough data
8.3
11
Not enough data
Personalized Content
8.8
11
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
152
Not enough data
7.9
152
Not enough data
8.6
164
Not enough data
8.4
152
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Listing Management
9.4
20
Not enough data
9.5
17
Not enough data
9.4
17
Not enough data
9.1
16
Not enough data
Performance
9.7
17
Not enough data
9.4
18
Not enough data
Local Search Optimization
9.0
50
Not enough data
8.9
47
Not enough data
9.1
48
Not enough data
9.3
51
Not enough data
9.2
49
Not enough data
9.4
49
Not enough data
Platform Basics
9.1
36
Not enough data
8.9
38
Not enough data
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
9.1
37
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Platform Content
8.6
35
Not enough data
Platform Reporting
8.8
36
Not enough data
9.0
36
Not enough data
Functionality
Not enough data
8.7
125
Not enough data
8.6
115
Not enough data
8.5
112
Support
Not enough data
8.6
119
Not enough data
8.3
114
Not enough data
8.7
122
Analytics
9.2
126
Not enough data
9.2
127
Not enough data
9.1
124
Not enough data
8.6
118
Not enough data
Customization
8.5
117
Not enough data
8.3
112
Not enough data
8.8
113
Not enough data
8.7
109
Not enough data
Generative AI
9.0
103
Not enough data
8.8
107
Not enough data
Agentic AI - Experience Management
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Responses
Not enough data
8.6
169
Not enough data
8.8
167
Not enough data
8.7
165
Not enough data
8.6
160
Not enough data
8.5
154
Platform
Not enough data
8.7
163
Not enough data
8.8
137
Not enough data
8.4
160
Not enough data
8.0
159
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.6
151
Generative AI
Not enough data
7.3
96
Not enough data
Feature Not Available
Collection
8.8
80
Not enough data
8.9
78
Not enough data
8.8
83
Not enough data
8.9
78
Not enough data
8.4
71
Not enough data
Agentic AI - Review Management
9.4
8
Not enough data
9.4
8
Not enough data
Moderation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Use Cases
8.4
72
Not enough data
8.4
74
Not enough data
8.8
78
Not enough data
Administration
8.1
72
Not enough data
8.4
73
Not enough data
8.7
71
Not enough data
8.9
72
Not enough data
Feature Not Available
Not enough data
Display Options
9.0
73
Not enough data
8.9
79
Not enough data
8.6
70
Not enough data
8.8
70
Not enough data
Generative AI
9.0
64
Not enough data
Survey Management
9.1
58
Not enough data
9.0
56
Not enough data
9.0
54
Not enough data
9.1
57
Not enough data
Survey Customization
8.9
52
Not enough data
9.1
55
Not enough data
8.9
54
Not enough data
8.5
48
Not enough data
Survey Insights
9.0
57
Not enough data
9.0
50
Not enough data
8.9
51
Not enough data
9.1
52
Not enough data
Agentic AI - Survey
9.3
10
Not enough data
9.3
10
Not enough data
9.3
10
Not enough data
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
65
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
58
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
85
Not enough data
9.3
85
Not enough data
9.2
85
Not enough data
9.0
85
Not enough data
9.1
85
Not enough data
9.2
84
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
82
Not enough data
9.1
79
Not enough data
8.6
77
Not enough data
8.8
78
Consumer Intelligence
9.3
132
Not enough data
9.1
125
Not enough data
9.2
130
Not enough data
Reporting
8.1
112
Not enough data
8.8
120
Not enough data
9.3
127
Not enough data
Media Monitoring
8.9
119
Not enough data
8.9
122
Not enough data
Feature Not Available
Not enough data
In-House Management
8.9
113
Not enough data
8.6
108
Not enough data
Generative AI
9.1
82
Not enough data
Agentic AI - Online Reputation Management
9.5
24
Not enough data
9.4
24
Not enough data
9.5
24
Not enough data
9.5
24
Not enough data
9.4
24
Not enough data
9.4
24
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Experience.com and Wati share no categories
Unique Categories
Experience.com is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Personalization Engines, Local Listing Management, Local SEO, Online Reputation Management, Review Management, Survey, and Insight Engines
Wati is categorized as Chatbots, Communication Platform as a Service (CPaaS), Proactive Notification, Customer Communications Management, Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Experience.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
50.3%
Real Estate
25.6%
Banking
18.4%
Insurance
1.5%
Marketing and Advertising
0.9%
Other
3.3%
Education Management
10.5%
Information Technology and Services
7.2%
Retail
6.7%
Marketing and Advertising
6.0%
Health, Wellness and Fitness
6.0%
Other
63.6%
Discussions
What is Experience.com used for?
1 Comment
Official Response from Experience.com
Experience Management SoftwareRead more
Experience.com has no more discussions with answers
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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