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Compare Close and Okta 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Mid-Market (53.0% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$6.00 1 User per month
Close
Star Rating
(1,970)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansOkta
Star Rating
(1,112)4.5 out of 5
Market Segments
Mid-Market (53.0% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User per month
Browse all 2 pricing plansClose vs Okta
When assessing the two solutions, reviewers found Okta easier to use. However, reviewers felt that Close is easier to set up and do business with overall. Both products were equally easy to administer.
- Reviewers felt that Okta meets the needs of their business better than Close.
- When comparing quality of ongoing product support, reviewers felt that Close is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Close over Okta.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Okta
Starter
$6.00
1 User per month
Starting your Identity journey? Put a strong foundation in place.
- Universal Directory
- Workflows - 5 flows
- Single Sign-On
Free Trial
Close
Free Trial is available
Okta
No trial information availableRatings
Meets Requirements
9.1
1,730
9.3
824
Ease of Use
9.2
1,770
9.3
846
Ease of Setup
9.0
1,107
8.9
357
Ease of Admin
9.0
565
9.0
187
Quality of Support
9.3
1,548
8.9
616
Has the product been a good partner in doing business?
9.3
559
8.9
182
Product Direction (% positive)
9.5
1,742
8.7
800
Features by Category
Sales Force Automation
9.0
1349
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1356
|
Verified
Not enough data
9.0
1381
|
Verified
Not enough data
8.3
1165
Not enough data
9.1
1305
|
Verified
Not enough data
8.4
1122
Not enough data
8.3
1130
Not enough data
8.4
1161
Not enough data
Marketing Automation
8.7
1258
Not enough data
8.5
1217
Not enough data
9.2
1333
Not enough data
8.2
1132
Not enough data
Customer Support
8.7
1215
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1249
|
Verified
Not enough data
8.6
1198
|
Verified
Not enough data
Reporting & Analytics
8.7
1258
|
Verified
Not enough data
8.8
1280
|
Verified
Not enough data
8.2
1141
Not enough data
Mobile & Social
8.2
1074
Not enough data
7.9
1096
Not enough data
8.2
1087
Not enough data
Platform
8.7
1195
|
Verified
Not enough data
8.8
1210
|
Verified
Not enough data
8.9
1197
Not enough data
8.5
1123
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1097
Not enough data
9.1
1210
|
Verified
Not enough data
8.4
1115
Not enough data
Integration
8.8
1124
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1059
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Authentication Options
Not enough data
9.3
444
Not enough data
Feature Not Available
Not enough data
9.2
426
Not enough data
Feature Not Available
Not enough data
9.2
293
Not enough data
9.2
283
Access Control Types
Not enough data
9.2
318
Not enough data
9.2
343
Not enough data
9.2
353
Not enough data
9.0
255
Not enough data
9.0
269
Administration
Not enough data
9.1
280
Not enough data
9.2
320
Not enough data
9.1
272
Not enough data
9.1
338
Not enough data
9.2
319
Platform
Not enough data
9.2
322
Not enough data
9.2
286
Not enough data
9.2
320
Not enough data
9.0
260
Not enough data
8.9
253
Not enough data
8.9
249
Not enough data
9.0
267
User on/off Boarding
Not enough data
9.1
96
|
Verified
Not enough data
9.1
94
|
Verified
Not enough data
9.3
96
|
Verified
Not enough data
9.2
94
|
Verified
Not enough data
9.4
92
|
Verified
Not enough data
8.9
86
|
Verified
User Maintenance
Not enough data
9.3
106
|
Verified
Not enough data
8.9
88
|
Verified
Not enough data
9.0
80
|
Verified
Governance
Not enough data
9.0
83
|
Verified
Not enough data
9.2
83
|
Verified
Administration
Not enough data
8.9
87
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
9.0
91
|
Verified
Not enough data
9.1
85
|
Verified
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Network Management
Not enough data
9.1
32
Not enough data
8.8
32
Not enough data
9.0
34
Not enough data
9.1
33
Security
Not enough data
9.3
35
Not enough data
9.2
37
Not enough data
9.1
32
Not enough data
9.2
37
Identity Management
Not enough data
9.2
32
Not enough data
9.1
31
Not enough data
9.2
36
Generative AI
Not enough data
6.3
14
Not enough data
6.7
14
Access Control
Not enough data
9.3
60
Not enough data
9.4
63
Not enough data
9.4
63
Not enough data
9.3
55
Administration
Not enough data
9.5
60
Not enough data
9.5
59
Not enough data
9.4
54
Not enough data
9.4
67
Functionality
Not enough data
9.5
74
Not enough data
9.6
74
Not enough data
9.4
66
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Functionality
Not enough data
9.4
100
|
Verified
Not enough data
9.5
107
|
Verified
Not enough data
9.3
104
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
99
|
Verified
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
175
Not enough data
9.2
181
Not enough data
9.5
216
Not enough data
9.4
176
Not enough data
9.5
213
Not enough data
9.3
199
Type
Not enough data
9.0
143
Not enough data
9.3
171
Reporting
Not enough data
9.1
156
Not enough data
9.2
155
Not enough data
9.0
44
Not enough data
9.2
44
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
9.0
45
Administration & Governance - Identity and Access Management (IAM)
Not enough data
9.2
45
Not enough data
9.1
43
Generative AI - Identity and Access Management (IAM)
Not enough data
8.7
44
Not enough data
8.9
44
Not enough data
9.1
44
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Identity Threat Detection and Response (ITDR)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remediation
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Non-Human Identity Management (NHIM) SolutionsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close and Okta share no categories
Unique Categories
Okta is categorized as Cloud Directory Services, Zero Trust Networking, Customer Identity and Access Management (CIAM), Other Development, Identity and Access Management (IAM), User Provisioning and Governance Tools, Single Sign-On (SSO), Identity Threat Detection and Response (ITDR), Non-Human Identity Management (NHIM) Solutions, and AWS Marketplace
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Okta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Computer Software
18.3%
Information Technology and Services
15.4%
Financial Services
6.1%
Internet
4.7%
Marketing and Advertising
3.9%
Other
51.7%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Is there a way to access your applications on a mobile device?
5 Comments
EC
There is an Okta Mobile app from which you can access your work applications, but it requires a little extra setup and not all organization use it....Read more
How many applications?
2 Comments
GP
Doesn’t it always, though? ;-)
Key factors to consider aside from number of applications you’d want to streamline access to via SSO for would be:
-How...Read more
Does Okta have a plugin for integration with Spring Boot and Spring Security?
2 Comments
US
Spring security plugin is available to do user management, take a look at it https://bintray.com/grails/plugins/spring-security-core/viewRead more
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