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At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (52.3% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free 1 Users
Close
Star Rating
(1,954)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansMailsuite
Star Rating
(134)4.6 out of 5
Market Segments
Small-Business (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Users
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mailsuite. Users appreciate features like the seamless dialing process and the Smartviews functionality, which helps in organizing client follow-ups effectively.
- Users say that Close's implementation process, while initially challenging, ultimately leads to a more integrated experience. Reviewers highlight the platform's user-friendly nature, making it easier to manage communications and tasks, unlike Mailsuite, which, while simple, may not offer the same depth of functionality.
- According to verified reviews, Close has a much larger volume of feedback, with over 1,900 reviews compared to Mailsuite's 132. This suggests that Close's features and user experiences are more widely tested and validated, providing potential buyers with greater confidence in its capabilities.
- Reviewers mention that Mailsuite shines in its simplicity and ease of use, particularly for those looking to keep their inbox organized. Users appreciate the straightforward Gmail extension, which allows for quick installation and tracking of email productivity, though it may lack the advanced features found in Close.
- Users highlight that Close offers superior support quality, with many praising the responsiveness and helpfulness of the support team. In contrast, Mailsuite's support is seen as adequate but not as robust, which could be a consideration for businesses needing more hands-on assistance.
- G2 reviewers note that while both platforms have similar scores for ease of use, Close's comprehensive integration of features, such as email scheduling and categorization, provides a more cohesive experience. Users find that Close's ability to manage various communication channels in one place enhances their productivity compared to Mailsuite's more basic offerings.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Mailsuite
Free
Free
1 Users
- Unlimited tracking
- Real-time desktop notifications
- Email alerts
Free Trial
Close
Free Trial is available
Mailsuite
No trial information availableRatings
Meets Requirements
9.1
1,722
9.1
103
Ease of Use
9.2
1,762
9.4
104
Ease of Setup
9.0
1,099
9.3
20
Ease of Admin
9.0
562
9.4
15
Quality of Support
9.3
1,540
8.9
95
Has the product been a good partner in doing business?
9.3
557
8.7
15
Product Direction (% positive)
9.5
1,734
9.4
103
Features by Category
Sales Force Automation
9.0
1348
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1353
|
Verified
Not enough data
9.0
1378
|
Verified
Not enough data
8.3
1165
Not enough data
9.1
1302
|
Verified
Not enough data
8.4
1122
Not enough data
8.3
1130
Not enough data
8.4
1161
Not enough data
Marketing Automation
8.7
1256
Not enough data
8.5
1217
Not enough data
9.2
1331
Not enough data
8.2
1132
Not enough data
Customer Support
8.7
1214
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1249
|
Verified
Not enough data
8.6
1198
|
Verified
Not enough data
Reporting & Analytics
8.7
1256
|
Verified
Not enough data
8.8
1280
|
Verified
Not enough data
8.2
1141
Not enough data
Mobile & Social
8.2
1074
Not enough data
7.9
1096
Not enough data
8.2
1086
Not enough data
Platform
8.7
1193
|
Verified
Not enough data
8.8
1208
|
Verified
Not enough data
8.9
1196
Not enough data
8.5
1123
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1097
Not enough data
9.1
1208
|
Verified
Not enough data
8.4
1115
Not enough data
Integration
8.8
1123
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1059
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
222
Not enough data
9.0
214
Not enough data
8.7
211
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
9.2
73
Feature Not Available
9.1
69
Feature Not Available
8.8
70
Customizations
9.0
496
9.0
63
9.2
496
8.5
59
8.8
521
9.1
76
8.6
477
8.8
58
9.2
519
8.4
50
Generative AI
Feature Not Available
6.9
9
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
29
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Mailsuite are categorized as Email Tracking
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, CRM, Call Center Infrastructure (CCI), and Auto Dialer
Mailsuite has no unique categories
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.0%
Marketing and Advertising
11.5%
Information Technology and Services
11.5%
Computer Software
7.7%
Education Management
5.4%
Management Consulting
4.6%
Other
59.2%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Can I use MailTrack for my personal issues? Like, talk to my friends, because I really liked it, no, by the way, I literally loved!!!
1 Comment
CL
Of course! Mailtrack is free and you can use with any Google Workspace of Gmail account. For more information: mailtrack.ioRead more
Mailsuite has no more discussions with answers
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