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At a Glance
Market Segments
Small-Business (66.4% of reviews)
Small-Business (87.6% of reviews)
Entry-Level Pricing
$79.00 Per Month
$30.00 Per Month
CallTrackingMetrics
Star Rating
(755)4.5 out of 5
Market Segments
Small-Business (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Browse all 4 pricing plansWhatConverts
Star Rating
(279)4.9 out of 5
Market Segments
Small-Business (87.6% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WhatConverts excels in ease of use, scoring 9.2 compared to CallTrackingMetrics' 8.6. Reviewers mention that the intuitive interface and straightforward navigation make it easier for small businesses to adopt and utilize the software effectively.
- Reviewers mention that WhatConverts offers superior quality of support, with a score of 9.9 versus CallTrackingMetrics' 9.0. Users appreciate the responsive customer service and extensive resources available, which help them resolve issues quickly.
- G2 users highlight the advanced reporting capabilities of WhatConverts, scoring 9.1 compared to CallTrackingMetrics' 8.6. Reviewers say that the detailed insights and customizable reports allow businesses to track their marketing performance more effectively.
- Users on G2 report that CallTrackingMetrics shines in features like Dynamic Number Insertion, scoring 9.0, which allows for better tracking of marketing campaigns. However, WhatConverts outperforms in this area with a score of 9.6, indicating a more robust implementation of this feature.
- Reviewers mention that both products perform well in offline attribution, scoring equally at 9.0. However, WhatConverts edges out in overall performance and reliability with a score of 9.5 compared to CallTrackingMetrics' 9.1, indicating a more stable experience for users.
- Users report that WhatConverts has a more favorable entry-level price of $30.00 compared to CallTrackingMetrics' $79.00, making it a more accessible option for small businesses looking to implement call tracking solutions without a significant upfront investment.
Pricing
Entry-Level Pricing
CallTrackingMetrics
Marketing Lite
$79.00
Per Month
Attribution essentials to measure the impact of your marketing efforts
- Unlimited users
- Attribute calls and texts to their source
- Standard call recording, forwarding, and IVR routing
WhatConverts
Call Tracking Plan
$30.00
Per Month
Track what marketing makes your phone ring.
- Dyanmic Number Insertion
- Call Tracking and Recording
- Instant Call Tracking Numbers
Free Trial
CallTrackingMetrics
Free Trial is available
WhatConverts
Free Trial is available
Ratings
Meets Requirements
9.1
628
9.5
247
Ease of Use
8.6
634
9.2
249
Ease of Setup
8.4
531
9.2
216
Ease of Admin
8.6
530
9.4
207
Quality of Support
9.0
583
9.9
241
Has the product been a good partner in doing business?
9.2
525
9.7
206
Product Direction (% positive)
9.1
628
9.7
237
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.6
54
|
Verified
9.7
5
8.4
33
|
Verified
Not enough data
9.0
46
|
Verified
9.3
5
8.9
45
|
Verified
9.3
5
Agent Performance Management
8.7
40
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
8.7
40
Not enough data
Generative AI
6.8
11
Not enough data
Agentic AI - Conversation Intelligence
5.8
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.6
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
4.7
6
Not enough data
Channels
9.7
32
|
Verified
Not enough data
8.7
22
Not enough data
9.2
19
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
9.0
21
Not enough data
Generative AI
7.9
7
Not enough data
Functions
9.3
50
|
Verified
Not enough data
9.4
47
|
Verified
Not enough data
9.5
43
|
Verified
Not enough data
9.2
21
Not enough data
9.4
18
|
Verified
Not enough data
9.7
27
|
Verified
Not enough data
9.5
22
|
Verified
Not enough data
9.5
22
|
Verified
Not enough data
Agentic AI - Contact Center
7.0
5
Not enough data
9.2
6
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Administrative
9.2
47
|
Verified
Not enough data
9.7
47
|
Verified
Not enough data
9.2
50
|
Verified
Not enough data
9.8
21
|
Verified
Not enough data
9.4
19
|
Verified
Not enough data
Attribution Modeling
8.7
43
9.2
95
8.1
38
8.7
92
Feature Not Available
8.3
83
8.5
33
9.0
87
8.8
39
8.9
90
Feature Not Available
8.6
83
Agentic AI - Attribution
5.8
10
6.4
11
7.0
10
6.4
11
5.8
10
6.5
11
5.2
10
5.8
11
Marketing
8.7
29
8.9
84
9.0
33
9.0
84
9.4
43
9.4
95
9.1
49
9.1
100
Reporting
8.8
48
9.3
108
8.6
46
9.2
101
8.8
43
8.8
99
Lead Intelligence
Not enough data
9.5
19
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
8.6
18
Not enough data
7.9
17
Agentic AI - Lead Intelligence
Not enough data
8.3
9
Lead Monitoring
Not enough data
8.9
29
Not enough data
8.6
29
Not enough data
8.6
30
Agentic AI - Lead Capture
Not enough data
7.4
18
Not enough data
7.3
18
Data Capture
Not enough data
9.1
30
Not enough data
9.0
31
Not enough data
8.1
31
Not enough data
9.0
31
Analytics
Not enough data
8.8
31
Not enough data
8.5
31
Customization
Not enough data
8.2
30
Not enough data
7.7
30
Not enough data
7.9
29
Not enough data
8.7
30
Generative AI
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.6
6
Attribution
Not enough data
9.2
14
Not enough data
8.2
14
Not enough data
8.5
14
Discovery
Not enough data
9.4
14
Not enough data
8.8
14
Not enough data
9.2
14
Management
Not enough data
9.2
13
Not enough data
9.0
13
Platform
Not enough data
8.8
13
Not enough data
9.0
13
Agentic AI - Outbound Call Tracking
6.9
14
Not enough data
7.6
13
Not enough data
Calling
9.8
18
Not enough data
9.2
17
Not enough data
9.5
18
Not enough data
9.5
16
Not enough data
9.2
17
Not enough data
Contacts
9.5
16
Not enough data
9.4
16
Not enough data
9.4
16
Not enough data
Insights
8.2
17
Not enough data
8.9
17
Not enough data
8.9
17
Not enough data
Feature Not Available
Not enough data
7.3
16
Not enough data
8.6
15
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
Not enough data
Not enough data
Training
8.8
8
Not enough data
8.5
8
Not enough data
7.6
7
Not enough data
7.9
8
Not enough data
Feedback
8.1
8
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
8.8
8
Not enough data
7.9
8
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
9.6
13
|
Verified
Not enough data
9.4
12
|
Verified
Not enough data
9.3
10
|
Verified
Not enough data
Features
9.5
13
Not enough data
9.4
9
Not enough data
8.9
11
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
Feature Not Available
Not enough data
9.8
9
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.2
294
9.4
172
9.1
249
9.2
153
8.8
180
9.0
137
Tracking
8.9
267
9.3
164
9.0
228
9.6
167
8.9
230
9.0
151
Analytics
9.0
295
9.4
164
9.3
298
9.6
166
8.7
268
9.1
152
8.4
100
9.0
127
Call Routing
8.9
169
8.7
124
8.9
150
8.2
121
8.6
137
8.4
116
Administration
8.5
85
8.5
123
9.2
131
9.3
135
9.1
148
9.4
150
Agentic AI - Inbound Call Tracking
6.2
22
7.1
24
7.0
22
7.6
24
6.1
22
7.8
23
Marketing Operations
8.3
44
9.2
118
9.1
57
9.2
122
8.8
47
9.0
106
9.1
58
9.3
118
8.3
45
8.4
98
8.5
42
8.6
101
Campaign Activity
8.8
51
8.9
120
8.7
62
9.1
133
8.0
44
8.6
107
8.9
55
9.2
118
8.3
40
8.6
98
7.5
35
7.9
93
Agentic AI - Marketing Analytics
6.1
11
5.5
11
7.3
11
5.3
11
6.7
11
5.3
11
Categories
Categories
Shared Categories
CallTrackingMetrics and WhatConverts are categorized as Speech Analytics, Conversation Intelligence, Inbound Call Tracking, Marketing Analytics, and Attribution
Unique Categories
CallTrackingMetrics is categorized as Sales Coaching, Outbound Call Tracking, Contact Center, AI Voice Assistants, and UCaaS Platforms
WhatConverts is categorized as AI Sales Assistant, Lead Capture, Lead Intelligence, and Lead Scoring
Reviews
Reviewers' Company Size
CallTrackingMetrics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WhatConverts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
38.3%
Internet
6.3%
Construction
4.0%
Hospital & Health Care
3.8%
Consumer Services
3.8%
Other
43.8%
Marketing and Advertising
68.7%
Construction
5.1%
Health, Wellness and Fitness
3.3%
Hospital & Health Care
2.2%
Consumer Services
2.2%
Other
18.5%
Discussions
What do you think is the best thing about Call Tracking Metrics
2 Comments
LB
I also think that it is very convenient, especially for parents. When I started letting my son go to school on his own, I realized the importance of such...Read more
Where can I forward my calls to?
1 Comment
AF
You can forward your calls within the CTM numbers you currently have or forward to an external answering service.Read more
Can I change plans after I sign up?
1 Comment
AF
Yes you can, there are several plans you can upgrade to.Read more
Would it be possible, when integrating with Google Ads, to make 2 integrations? One for each form?
2 Comments
BD
The question you ask is not clear.
WC offers a good integration of Google Ads that is easy to configure.
WC sends calls and text messages as conversions...Read more
Is there any way to record the calls made by our marketing team?
2 Comments
BD
You could create a tracking number that points to your outside destination numbers and have your outbound callers dial the tracking number. But it would need...Read more
What is WhatConverts used for?
1 Comment
MC
WhatConverts is used by marketing agencies to track the result of their marketing. If you spend money on marketing and what to see what marketing converts to...Read more
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