G2 reviewers report that Readymode offers a more comprehensive user experience, with features like dynamic scripting and smart list pacing that help agents manage their calls more effectively. Users appreciate how these tools allow for better prioritization of quality discussions, ensuring agents have time to review prospect files between calls.
Users say that CallFire excels in its simplicity and ease of setup, with many highlighting how quickly they can set up calls and start reaching out to customers. This straightforward approach is particularly beneficial for small businesses looking to connect with clients efficiently.
Reviewers mention that Readymode's predictive dialing capabilities stand out, as they adjust dialing intervals based on agent performance and lead contact details. This feature helps optimize calling times, which can significantly enhance productivity and lead engagement.
According to verified reviews, CallFire's integration capabilities are a major plus, allowing users to connect the platform with other applications seamlessly. This integration helps streamline workflows and track progress effectively, making it a valuable tool for teams focused on automation.
Users highlight that Readymode's focus on compliance and call outcome management is a key strength. The ability to implement required fields per disposition ensures that important notes are not overlooked, which is crucial for maintaining compliance in call centers.
G2 reviewers note that while both platforms cater primarily to small businesses, Readymode has a slight edge in overall user satisfaction and support quality. Users have praised Readymode's responsive support team, which contributes to a more positive experience when addressing issues or seeking assistance.
Why does Round numbers of Leads under Campaigns is different compared to the numbers appearing when you're customizing your Playlist and clicking on the Times Called.
1 Comment
SB
Hi Josie!
Thanks for your question!
The answer is that the Round is the dialing round for the lead file. It will take the lead from the file that has...Read more
Does anyone have a standard way to get around the channel-list permanent association
1 Comment
SB
Thank you for your question. There are multiple ways you can use the channel lists that may vary depending on your intended use. Please reach out to...Read more
How much is XenCall a month?
1 Comment
SB
Hello,
Please refer to our pricing page on the website for pricing information. https://readymode.com/demo/pricing/
Feel free to reach out to...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.