G2 reviewers report that BuildOps excels in user experience, particularly with its chat feature that allows for quick resolution of questions, whether through AI or real support members. This feature is especially appreciated by users who value immediate assistance while managing technician hours and work orders.
Users say that NetSuite provides a robust online platform that allows for easy access to information from anywhere. Reviewers highlight the efficiency of the search bar function, which helps them quickly find the data they need, making it a powerful tool for businesses that require extensive data management.
According to verified reviews, BuildOps stands out for its organizational capabilities, allowing users to keep job attachments in one place and track job progress effectively. This feature simplifies the workflow for users, making it easier to manage schedules and job histories.
Reviewers mention that while NetSuite is a comprehensive ERP system that integrates well with third-party applications, it can sometimes be challenging to configure to specific workflows. Users appreciate its customization options but note that it may require a learning curve to fully leverage its capabilities.
G2 reviewers highlight that BuildOps offers a more user-friendly setup experience, with a higher ease of use rating. Users find it easy to sign in on any device, which enhances their ability to manage tasks on the go, a significant advantage for field service operations.
Users report that NetSuite's support quality is solid, but BuildOps outshines it with a higher satisfaction rating in this area. Reviewers appreciate the responsiveness and helpfulness of BuildOps' support team, which contributes to a more positive overall experience when issues arise.
Pricing
Entry-Level Pricing
BuildOps
No pricing available
NetSuite
No pricing available
Free Trial
BuildOps
No trial information available
NetSuite
Free Trial is available
Ratings
Meets Requirements
8.1
40
8.1
3,431
Ease of Use
8.3
41
7.5
3,889
Ease of Setup
6.8
36
6.5
2,575
Ease of Admin
7.9
26
7.4
1,907
Quality of Support
8.5
40
7.0
3,193
Has the product been a good partner in doing business?
In my opinion is the best software for Accounting.Read more
How do I pull financials for the same period year over year
3 Comments
KH
Run the report you want, hit 'customize', select edit columns along the top grey bar, expand "Financial" under the Add Fields menu, drag and drop "Amount"...Read more
How can I have my invoices send out automatically?
3 Comments
LW
We use Advanced Billing to establish billing schedules which allow you to specify a number a variables for billing purposes. For example, we offer a number...Read more
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