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Compare Braze and Regal.ai 
Featured Products
At a Glance
Market Segments
Mid-Market (56.7% of reviews)
Mid-Market (76.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Braze
Star Rating
(1,449)4.5 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BrazeRegal.ai
Star Rating
(44)4.7 out of 5
Market Segments
Mid-Market (76.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Regal.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Braze excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Regal.ai. Users appreciate its powerful capabilities for executing personalized customer journeys, highlighting features like robust segmentation and event-based triggering.
- Users say that Braze's ease of use is a standout feature, with many praising its intuitive interface and quality documentation. This makes it easier for teams to implement complex audience paths and integrate external tools, enhancing overall efficiency.
- Reviewers mention that Regal.ai shines in its automation features, particularly for lead qualification and booking calls. Users find that it saves time and increases outreach effectiveness, making it a valuable tool for call center operations.
- According to verified reviews, Regal.ai offers strong customer support, with users noting the responsiveness and helpfulness of their team. This level of support is often highlighted as a key reason for choosing Regal.ai over competitors.
- G2 reviewers highlight that while Regal.ai has a higher star rating, the overall volume of reviews for Braze indicates a more established user base, suggesting that its performance is consistently validated by a larger audience.
- Users report that Braze's multi-channel orchestration capabilities are a major advantage, allowing for seamless communication across various platforms. This flexibility is often cited as a critical factor for businesses looking to enhance their marketing strategies.
Pricing
Entry-Level Pricing
Braze
No pricing availableRegal.ai
No pricing availableFree Trial
Braze
Free Trial is available
Regal.ai
No trial information availableRatings
Meets Requirements
8.5
953
8.9
35
Ease of Use
8.3
1,161
9.0
36
Ease of Setup
7.6
645
8.2
26
Ease of Admin
8.5
354
8.6
27
Quality of Support
8.5
906
9.4
35
Has the product been a good partner in doing business?
8.9
362
9.4
27
Product Direction (% positive)
9.2
918
9.7
36
Features by Category
Email Marketing
8.8
564
Feature Not Available
8.8
536
Feature Not Available
8.4
539
Feature Not Available
8.3
449
Feature Not Available
Online Marketing
6.9
356
Feature Not Available
8.4
478
Feature Not Available
8.7
519
7.8
9
8.4
493
6.4
7
7.3
371
Feature Not Available
Lead Management
7.5
390
7.5
6
7.5
397
6.9
7
8.6
533
7.4
7
6.8
324
8.1
7
7.4
352
7.5
8
7.5
380
5.0
6
Feature Not Available
8.3
9
7.8
381
7.9
8
Campaign Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
4.8
8
Feature Not Available
Feature Not Available
Social
Feature Not Available
Feature Not Available
6.7
325
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
6.6
329
Feature Not Available
Reporting & Analytics
7.8
530
8.3
8
Feature Not Available
6.5
8
Feature Not Available
5.7
7
6.7
399
5.5
7
Feature Not Available
Feature Not Available
Platform
8.3
445
7.9
7
Feature Not Available
8.1
7
8.5
442
8.1
7
7.7
349
Not enough data
7.7
400
5.3
5
8.5
430
7.4
7
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
6.5
39
Not enough data
6.6
37
Not enough data
6.7
37
Not enough data
6.5
37
Not enough data
6.4
37
Not enough data
6.4
36
Not enough data
Integration
7.8
447
7.8
6
8.1
430
7.6
7
7.9
391
6.7
5
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
8.3
7
Not enough data
8.3
8
Channels
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.5
12
Not enough data
8.3
6
Not enough data
8.1
6
Customers
Not enough data
9.8
7
Not enough data
7.5
8
Not enough data
8.0
11
Not enough data
7.2
6
Not enough data
7.9
8
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Performance Analysis
Not enough data
Feature Not Available
Not enough data
9.3
5
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.6
448
Not enough data
9.0
484
Not enough data
8.6
443
Not enough data
8.8
492
Not enough data
8.9
468
Not enough data
Analytics
8.2
490
Not enough data
7.7
452
Not enough data
Optimization
8.7
471
Not enough data
8.8
481
Not enough data
8.3
392
Not enough data
8.1
390
Not enough data
Agentic AI - Push Notification
6.4
39
Not enough data
6.5
38
Not enough data
6.3
37
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
8.8
210
Not enough data
8.5
198
Not enough data
Targeting
8.6
192
Not enough data
8.5
177
Not enough data
Triggered Content
7.7
116
Not enough data
9.1
199
Not enough data
9.1
195
Not enough data
Personalized Content
7.4
116
Not enough data
7.1
110
Not enough data
7.0
107
Not enough data
Agentic AI - Personalization Engines
7.0
9
Not enough data
6.9
9
Not enough data
7.5
10
Not enough data
6.7
9
Not enough data
6.9
9
Not enough data
6.5
9
Not enough data
Templates
7.8
129
Not enough data
Feature Not Available
Not enough data
7.4
124
Not enough data
7.9
130
Not enough data
Edit
7.1
124
Not enough data
8.3
128
Not enough data
7.8
126
Not enough data
Logistics
7.3
127
Not enough data
7.0
122
Not enough data
7.6
122
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
85
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Template Builder
5.5
30
Not enough data
5.5
30
Not enough data
Text Messaging
8.6
67
8.3
10
8.0
66
8.7
10
8.7
67
8.3
8
8.2
64
8.1
8
8.1
63
8.3
6
8.1
65
6.9
6
8.7
66
7.7
8
8.3
66
8.5
8
SMS Platform
7.9
64
7.6
9
8.5
63
8.3
8
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.4
63
7.7
5
7.9
63
7.9
8
Agentic AI - SMS Marketing
6.3
16
Not enough data
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
6.6
16
Not enough data
6.4
16
Not enough data
Channels
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
5.2
11
Not enough data
8.7
14
Not enough data
Feature Not Available
Generative AI
Not enough data
7.0
5
Functions
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
8.3
13
Not enough data
7.2
13
Not enough data
8.5
13
Not enough data
8.6
15
Not enough data
7.9
11
Not enough data
8.5
13
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.0
14
Not enough data
8.7
15
Not enough data
7.4
16
Not enough data
8.6
15
Not enough data
8.3
13
Platform Basics
8.3
110
Not enough data
8.5
106
Not enough data
Platform Data
7.6
108
Not enough data
7.4
103
Not enough data
7.6
107
Not enough data
7.5
107
Not enough data
Platform Additional Functionality
7.7
105
Not enough data
7.6
104
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Journey Analytics
6.5
31
Not enough data
6.4
30
Not enough data
6.7
30
Not enough data
6.6
30
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
8.5
14
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
8.5
12
Not enough data
8.2
13
Not enough data
Feature Not Available
Not enough data
8.2
13
Not enough data
Agentic AI - Personalization
6.4
32
Not enough data
6.2
32
Not enough data
6.4
32
Not enough data
6.2
32
Not enough data
6.2
32
Not enough data
6.2
32
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
7.5
384
8.3
6
7.7
473
|
Verified
9.1
9
7.0
342
|
Verified
Feature Not Available
6.9
370
|
Verified
9.8
7
Campaigns
7.5
329
|
Verified
Feature Not Available
9.0
462
|
Verified
Feature Not Available
7.6
311
9.4
6
6.6
232
9.5
7
8.9
441
|
Verified
Feature Not Available
8.7
454
|
Verified
9.0
7
Engagement
7.4
267
9.7
5
Platform
8.3
391
9.0
8
8.2
363
|
Verified
Feature Not Available
7.9
320
Not enough data
Agentic AI - Mobile Marketing
6.5
40
Not enough data
6.7
42
Not enough data
6.7
40
Not enough data
6.6
40
Not enough data
6.5
40
Not enough data
6.5
41
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Braze and Regal.ai are categorized as Mobile Marketing, Marketing Automation, and SMS Marketing
Unique Categories
Braze is categorized as Email Template Builder, Personalization, Personalization Engines, Push Notification, Customer Journey Analytics, WhatsApp Marketing, and RCS Business Messaging
Reviews
Reviewers' Company Size
Braze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Regal.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
12.1%
Marketing and Advertising
7.3%
Information Technology and Services
6.4%
Health, Wellness and Fitness
6.3%
Food & Beverages
5.7%
Other
62.3%
Insurance
20.9%
Hospital & Health Care
14.0%
Construction
9.3%
Higher Education
7.0%
Consumer Services
7.0%
Other
41.9%
Alternatives
Discussions
What is Braze used for?
4 Comments
NR
Marketing automation across various channels Read more
Braze has no more discussions with answers
Regal.ai has no discussions with answers
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