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# How are you handling Braze’s learning curve and onboarding new marketers without losing weeks of productivity?
Each time I or a teammate ramps up in Braze, it feels like we lose a big chunk of time just getting to “basic comfort.” Between learning a new syntax, understanding segments and custom events, and figuring out where key tools like dashboards or conversions live, I often have to dig through a lot of docs and training content before I can move at my normal pace. When a new marketer joins, I find myself worrying about how long it will take before they can safely touch live campaigns without second‑guessing every click. That slows experimentation and pushes more work back onto the few “power users.”
How do you structure training or handover so people get confident in Braze quickly, especially in teams without a lot of engineering support?
##### Post Metadata
- Posted at: 25 days ago
- Author title: Pinned by G2 as a common question
- Net upvotes: 1
# How do you deal with Braze’s pricing complexity and the surprise costs that come with growth?
As our usage has scaled, I have found it hard to predict what Braze will actually cost a few months out. The mix of base packages, add‑ons, and limits like segment extensions or data windows means I often have to double‑check whether a seemingly simple idea will bump us into a more expensive setup. Non‑authenticated use cases or higher user counts can create unpleasant surprises after things are already live. Instead of freely testing, I sometimes pause and ask, “Are we going to get a bill shock if this works too well?” which is a strange mindset to have around a growth tool.
How are you keeping a clear picture of your Braze costs while still experimenting, and are there particular usage patterns you watch closely to avoid surprise invoices?
##### Post Metadata
- Posted at: 25 days ago
- Author title: Pinned by G2 as a common question
# Does anyone else struggle with the lack of autosave and occasional glitches when building canvases and messages?
When I am building a complex canvas or email, I constantly worry about losing work. A stray browser back button, a tab refresh, or a small glitch can wipe out a bunch of recent edits if I have not manually saved every few minutes. I have also hit moments where I cannot easily drag and select elements or I run into odd behavior, and suddenly I am redoing steps I already did once. In a busy day, that kind of unexpected rework adds up, and it makes me more hesitant to try bigger canvases or more detailed builds.
What habits or workarounds have you adopted to protect your work in Braze so that small browser mistakes or quirks do not cost you a big chunk of your day?
##### Post Metadata
- Posted at: 25 days ago
- Author title: Pinned by G2 as a common question
# What tricks are you using to stay organized amid hundreds of canvases, campaigns, and templates?
As our programs have scaled, I feel like I’m spending more time hunting for things in Braze than actually building them. We have a growing list of canvases across regions, tests that only ran for a few days, and old campaigns that still sit next to live ones. Managing templates across channels is another time sink, since comparing or reusing them means a lot of extra clicks and multiple tabs. When I am under a deadline and just need to find “that one version” of a message or audience, this clutter can turn a quick update into a half‑hour search.
How are you all keeping your Braze workspace tidy and navigable as the number of campaigns, canvases, and templates explodes?
##### Post Metadata
- Posted at: 25 days ago
- Author title: Pinned by G2 as a common question
# Reporting gaps and clunky dashboards are turning campaign reviews into manual spreadsheet work
I rely on Braze to understand how my campaigns and canvases are performing, but the reporting and dashboards feel like a constant hurdle. Basic questions like “How did this canvas perform by country or language?” end up in manual exports and spreadsheet pivots. Some metrics expire after a while, some views feel shallow or even off, and customizing KPIs or dashboards to match how my team actually reports to stakeholders is harder than it should be. Instead of a quick readout in one place, I’m stitching together numbers from different screens and tools, which makes post‑campaign reviews more time‑consuming and less reliable than they need to be.
Is anyone finding a good way to get trustworthy, flexible performance views out of Braze without having to rebuild everything in an external BI tool every week?
##### Post Metadata
- Posted at: 25 days ago
- Author title: Pinned by G2 as a common question
# What is Braze used for?
What is Braze used for?
##### Post Metadata
- Posted at: over 2 years ago
- Author title: Pinned by G2 as a common question
# Have you found a landing page solution that is buildable with Braze or a third party?
##### Post Metadata
- Posted at: over 4 years ago
- Net upvotes: 1
# How are other companies targeting advanced audiences (target users tab in Braze)?
By advanced audiences, I'm referring to multiple properties to one event. Our team configured a webhook that combines 2 common properties to select events to empower somewhat more granular audiences. We also used to leverage the Amplitude cohort sync that was directly integrated with Braze, until Amplitude GA'ed with the product and overcharged for the cohort sync integration. So now we have a backend python script that pulls an API from an Amplitude cohort audience and computes it into a user trait to leverage in Braze campaigns. This process is a bit convoluted... Would be great to hear what others are doing in this space.
##### Post Metadata
- Posted at: over 6 years ago
- Author title: Growth / Nurture Strategist
- Net upvotes: 1
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