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At a Glance
BIK
BIK
Star Rating
(69)4.5 out of 5
Market Segments
Small-Business (63.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BIK
Klaviyo
Klaviyo
Star Rating
(1,178)4.6 out of 5
Market Segments
Small-Business (81.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Klaviyo
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Klaviyo excels in providing a user-friendly interface, making it easy for businesses to manage customer profiles and send marketing campaigns. Users appreciate the beautiful email templates and the effectiveness of the marketing analytics tool, which helps in increasing sales and reaching a larger audience.
  • Users say that BIK stands out for its ease of integration and quick support, which can be a significant advantage for businesses looking to implement a new system without extensive downtime. Reviewers highlight the platform's user-friendliness and its ability to analyze message flow effectively.
  • According to verified reviews, Klaviyo has a higher overall satisfaction score, reflecting its strong performance in features like email deliverability and segmentation. Users specifically mention how Klaviyo's capabilities in building and personalizing emails have been a game-changer for their marketing efforts.
  • Reviewers mention that while BIK offers solid customer support and ease of use, it falls short in advanced features compared to Klaviyo. Users have noted that Klaviyo's tools for automated email responses and dynamic content are more robust, enhancing their marketing strategies.
  • G2 reviewers highlight that Klaviyo's recent updates and features have kept it relevant and effective for small businesses, with many users praising its ability to adapt to their specific needs. In contrast, BIK's recent feedback indicates a need for more innovative features to keep pace with competitors.
  • Users report that Klaviyo's strong market presence and extensive user base contribute to a wealth of resources and community support, which can be invaluable for new users. BIK, while having a dedicated user base, does not have the same level of community engagement, which may limit user experience and support options.
Pricing
Entry-Level Pricing
BIK
No pricing available
Klaviyo
No pricing available
Free Trial
BIK
Free Trial is available
Klaviyo
Free Trial is available
Ratings
Meets Requirements
8.5
56
9.0
892
Ease of Use
8.9
57
8.6
897
Ease of Setup
8.7
41
8.5
549
Ease of Admin
8.7
26
8.9
492
Quality of Support
9.1
56
8.4
849
Has the product been a good partner in doing business?
9.0
26
9.0
495
Product Direction (% positive)
8.7
55
9.0
841
Features by Category
8.4
31
8.2
577
Email Marketing
7.6
25
9.0
525
|
Verified
7.6
25
9.2
520
|
Verified
7.7
23
8.9
495
|
Verified
8.3
22
8.9
462
|
Verified
Online Marketing
7.7
20
7.8
375
|
Verified
7.9
22
8.3
400
|
Verified
8.3
22
8.7
429
|
Verified
8.4
20
8.6
446
8.5
20
8.2
252
Lead Management
8.7
20
8.5
347
8.6
20
8.4
273
8.6
22
9.0
475
|
Verified
8.2
19
7.8
219
7.9
20
8.5
354
|
Verified
8.0
20
8.5
395
|
Verified
7.8
20
8.4
333
|
Verified
8.5
19
8.2
283
|
Verified
Campaign Management
8.8
20
8.7
348
|
Verified
8.2
20
8.0
200
8.4
20
8.1
290
|
Verified
8.1
20
7.6
200
Social
8.4
17
Feature Not Available
8.7
18
7.8
197
8.6
19
7.7
190
8.3
19
7.4
185
8.2
19
7.8
260
|
Verified
Reporting & Analytics
8.5
19
8.5
468
|
Verified
8.4
20
8.3
416
|
Verified
8.3
20
8.3
425
|
Verified
8.6
20
8.4
438
|
Verified
8.3
18
7.5
202
Platform
8.9
21
8.5
325
|
Verified
8.9
21
8.7
309
|
Verified
8.8
20
8.9
315
|
Verified
8.3
20
8.3
208
|
Verified
8.9
19
7.8
194
|
Verified
8.9
19
8.9
316
|
Verified
8.8
19
8.0
160
Agentic AI - Marketing Automation
Not enough data
7.0
27
Not enough data
7.0
26
Not enough data
7.1
25
Not enough data
7.1
25
Not enough data
6.9
26
Not enough data
7.3
27
Integration
8.7
23
8.4
317
|
Verified
8.7
23
8.6
312
|
Verified
8.5
22
8.4
261
|
Verified
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
6.8
15
Messenger
Not enough data
7.4
13
Not enough data
6.4
14
Not enough data
6.3
13
Not enough data
6.0
12
Channels
Not enough data
6.1
12
Not enough data
7.2
13
Not enough data
6.3
13
Not enough data
6.0
12
Not enough data
6.7
12
Customers
Not enough data
8.2
13
Not enough data
7.6
13
Not enough data
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
34
Diagnosis
Not enough data
8.2
29
Not enough data
8.4
29
Not enough data
8.2
30
Not enough data
8.4
30
Tracking
Not enough data
8.1
27
Not enough data
7.9
28
Not enough data
8.9
31
Not enough data
8.5
29
Not enough data
8.5
28
Reporting
Not enough data
9.1
30
Not enough data
8.6
29
Not enough data
8.6
29
Not enough data
8.3
28
Agentic AI - Email Deliverability
Not enough data
8.2
15
Not enough data
8.0
16
Not enough data
7.9
15
Not enough data
7.2
15
Not enough data
8.1
15
Email Template BuilderHide 15 FeaturesShow 15 Features
Not enough data
8.1
480
Templates
Not enough data
8.5
425
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
348
|
Verified
Not enough data
8.8
256
Edit
Not enough data
8.4
354
|
Verified
Not enough data
8.8
416
|
Verified
Not enough data
8.3
332
|
Verified
Logistics
Not enough data
8.7
419
|
Verified
Not enough data
7.9
340
|
Verified
Not enough data
8.8
394
|
Verified
Not enough data
8.4
195
Generative AI
Not enough data
7.5
64
Not enough data
7.4
51
Agentic AI - Email Template Builder
Not enough data
6.4
19
Not enough data
7.0
19
Not enough data
8.0
160
Text Messaging
Not enough data
8.6
142
Not enough data
8.0
100
Not enough data
8.8
133
|
Verified
Not enough data
8.3
116
|
Verified
Not enough data
8.7
125
|
Verified
Not enough data
8.5
107
Not enough data
8.8
131
|
Verified
Not enough data
8.6
53
SMS Platform
Not enough data
8.6
135
|
Verified
Not enough data
8.9
133
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
Not enough data
8.8
112
|
Verified
Agentic AI - SMS Marketing
Not enough data
6.8
11
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
7.0
10
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
Not enough data
8.3
131
Data Sourcing
Not enough data
8.4
76
Not enough data
8.3
68
Not enough data
8.5
96
Not enough data
8.5
91
Intelligence
Not enough data
8.6
105
Not enough data
8.1
73
Not enough data
8.0
68
Not enough data
8.4
26
Design and Customization
Not enough data
8.8
20
Not enough data
8.7
21
Not enough data
9.0
21
Not enough data
8.9
21
Campaigns
Not enough data
8.7
22
Not enough data
8.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Integrations
Not enough data
9.0
21
Not enough data
8.0
18
Not enough data
8.9
22
Not enough data
8.4
19
Generative AI
Not enough data
7.5
20
Agentic AI - Vulnerability Scanner
Not enough data
6.8
10
Not enough data
7.5
10
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
7.9
19
Platform Basics
Not enough data
9.0
16
Not enough data
8.8
14
Platform Data
Not enough data
8.4
15
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
8.1
14
Platform Additional Functionality
Not enough data
8.3
15
Not enough data
9.1
13
Not enough data
8.3
14
Agentic AI - Customer Journey Analytics
Not enough data
6.0
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.9
6
8.8
8
Not enough data
Responses
9.2
8
Not enough data
8.3
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
Platform
8.3
8
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
7
Collection
Not enough data
6.9
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.2
6
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
9.3
5
Use Cases
Not enough data
9.8
7
Not enough data
8.9
6
Not enough data
9.7
5
Administration
Not enough data
9.3
7
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Display Options
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.7
5
Generative AI
Not enough data
7.8
6
Not enough data
8.0
5
Customization
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Commerce PlatformsHide 16 FeaturesShow 16 Features
8.8
13
Not enough data
Content
8.7
13
Not enough data
8.6
13
Not enough data
9.0
13
Not enough data
8.6
13
Not enough data
Engagement
8.3
13
Not enough data
8.7
13
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
Social Shopping
9.0
12
Not enough data
8.9
12
Not enough data
8.2
12
Not enough data
8.8
12
Not enough data
Analytics
8.8
12
Not enough data
8.6
12
Not enough data
9.2
12
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.9
16
Agentic AI - Personalization
Not enough data
6.9
14
Not enough data
7.0
14
Not enough data
6.9
15
Not enough data
6.8
14
Not enough data
6.3
14
Not enough data
7.2
15
RCS Business MessagingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Not enough data
7.9
23
Marketing Operations
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.6
18
Not enough data
8.8
16
Not enough data
7.1
15
Not enough data
7.4
14
Campaign Activity
Not enough data
7.9
17
Not enough data
8.4
19
Not enough data
8.0
16
Not enough data
7.3
16
Not enough data
8.0
16
Not enough data
8.0
15
Agentic AI - Marketing Analytics
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.9
8
Reviews
Reviewers' Company Size
BIK
BIK
Small-Business(50 or fewer emp.)
63.6%
Mid-Market(51-1000 emp.)
28.8%
Enterprise(> 1000 emp.)
7.6%
Klaviyo
Klaviyo
Small-Business(50 or fewer emp.)
81.2%
Mid-Market(51-1000 emp.)
17.0%
Enterprise(> 1000 emp.)
1.8%
Reviewers' Industry
BIK
BIK
Retail
10.6%
Food & Beverages
10.6%
Cosmetics
10.6%
Consumer Goods
10.6%
Marketing and Advertising
7.6%
Other
50.0%
Klaviyo
Klaviyo
Retail
19.0%
Marketing and Advertising
13.0%
Apparel & Fashion
12.6%
Consumer Goods
12.2%
Health, Wellness and Fitness
7.2%
Other
36.0%
Alternatives
BIK
BIK Alternatives
WebEngage
WebEngage
Add WebEngage
MoEngage
MoEngage
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FreshChat
FreshChat
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Insider One
Insider One
Add Insider One
Klaviyo
Klaviyo Alternatives
Dotdigital
Dotdigital
Add Dotdigital
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Braze
Braze
Add Braze
Iterable
Iterable
Add Iterable
Discussions
BIK
BIK Discussions
Monty the Mongoose crying
BIK has no discussions with answers
Klaviyo
Klaviyo Discussions
how can i know the language for my clients
3 Comments
Andrew J.
AJ
You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick...Read more
What is UTM tracking Klaviyo?
3 Comments
Chris C.
CC
You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated.Read more
Are their pre-built flows available?
2 Comments
Andrew J.
AJ
You can set up any combination of new flows and even run split tests on those in a flow. They also have video tutorials to do this.Read more