Compare Atera and Progress WhatsUp Gold 
At a Glance
Market Segments
Small-Business (60.6% of reviews)
Mid-Market (55.8% of reviews)
Entry-Level Pricing
Free Trial
Free Trial
Atera
Star Rating
(1,070)4.6 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansProgress WhatsUp Gold
Star Rating
(390)4.4 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in user experience, with many users appreciating its intuitive interface and customizable dashboard widgets. One user noted, "I find its user-friendly interface appealing because the menu is not confusing," highlighting how this contributes to a smoother day-to-day operation.
- Users say that Atera's implementation process is notably quick and straightforward. Recent feedback mentions, "The initial setup of Atera was extremely easy," which is a significant advantage for teams looking to minimize downtime during onboarding.
- According to verified reviews, Progress WhatsUp Gold is recognized for its robust alerting system. Users appreciate that it sends critical alerts without overwhelming them with notifications, as one reviewer stated, "If a core switch goes down, it doesn't spam me with 50 alerts for the devices behind it; it sends one critical alert for the switch."
- Reviewers mention that Atera's licensing model is particularly beneficial for small businesses, as it counts by technician rather than by endpoint. This allows for more affordable scaling, with one user noting, "It allows me to grow my company affordably without paying per node."
- Users highlight that while Progress WhatsUp Gold offers a flexible licensing model, it may not be as user-friendly as Atera. Some users have expressed that the learning curve can be steeper, which could impact teams that require quick adaptation to new tools.
- G2 reviewers indicate that Atera provides superior support quality, with a score of 9.0 compared to WhatsUp Gold's 8.8. Users have shared positive experiences, stating, "We can now manage patching and tickets without a large team, without any issues," reflecting the effectiveness of Atera's customer support in enhancing operational efficiency.
Pricing
Entry-Level Pricing
Free Trial
Atera
Free Trial is available
Progress WhatsUp Gold
Free Trial is available
Ratings
Meets Requirements
8.8
873
8.8
288
Ease of Use
9.2
952
8.5
300
Ease of Setup
9.1
804
8.2
222
Ease of Admin
9.0
595
8.2
197
Quality of Support
9.0
829
8.8
282
Has the product been a good partner in doing business?
9.2
587
8.8
190
Product Direction (% positive)
9.4
860
8.5
286
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Not enough data
Generative AI
7.2
234
Not enough data
7.3
235
Not enough data
Agentic AI - Help Desk
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
Communication Channels
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
Not enough data
Configuration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Network Automation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Logistics
Not enough data
9.1
19
Not enough data
8.7
19
Not enough data
8.9
16
Security - Network Automation
Not enough data
8.7
19
Not enough data
8.6
19
Not enough data
8.7
19
Not enough data
8.9
19
Administration
8.0
155
Not enough data
8.3
158
Not enough data
8.7
161
Not enough data
Service Desk
8.6
157
Not enough data
8.3
155
Not enough data
8.4
154
Not enough data
Management
8.6
153
Not enough data
8.8
152
Not enough data
8.7
150
Not enough data
8.4
150
Not enough data
8.1
145
Not enough data
Functionality
8.4
155
Not enough data
8.5
150
Not enough data
8.9
154
Not enough data
8.7
152
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
600
|
Verified
Not enough data
8.2
79
Not enough data
7.9
70
Not enough data
Monitoring and Management
9.1
616
|
Verified
Not enough data
8.3
544
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.6
597
|
Verified
Not enough data
8.2
75
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
92
Not enough data
Service Management
9.1
601
|
Verified
Not enough data
8.7
85
Not enough data
8.7
109
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Not enough data
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
282
9.1
164
8.9
288
9.1
171
8.2
272
7.9
132
8.6
262
8.7
138
Monitoring - Network Monitoring
8.3
34
8.6
29
8.5
36
8.8
26
8.8
33
9.2
27
Management
8.4
259
8.4
145
8.4
260
8.6
142
7.9
248
8.3
126
Analytics - Network Monitoring
8.1
33
8.1
25
7.9
33
8.0
26
Security - Network Monitoring
8.4
34
8.5
25
7.8
35
7.9
25
8.2
33
8.1
26
Network Performance - Network Monitoring
8.1
33
8.3
25
8.1
33
8.3
25
AI Automation - Network Monitoring
7.6
32
7.6
25
7.5
32
7.9
25
7.3
32
7.7
25
Agentic AI - Network Monitoring
7.5
27
7.9
26
7.5
27
7.9
26
7.5
27
8.3
25
7.3
27
7.9
24
7.3
27
7.6
25
7.3
27
7.9
25
7.5
27
7.9
25
Automation
Not enough data
8.2
46
Not enough data
8.0
45
Not enough data
8.4
52
Not enough data
8.4
55
Functionality
Not enough data
8.7
55
Not enough data
8.2
51
Not enough data
8.7
64
Not enough data
8.6
59
Incident Management
Not enough data
8.8
59
Not enough data
8.8
60
Not enough data
8.4
56
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.8
60
Not enough data
9.1
59
Not enough data
8.5
59
Monitoring and Management
Not enough data
8.4
55
Not enough data
Feature Not Available
Not enough data
9.0
56
Agentic AI - Log Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Visibility
Not enough data
8.5
101
Not enough data
8.8
102
Not enough data
8.3
97
Monitoring and Management
Not enough data
8.6
87
Not enough data
8.0
80
Not enough data
8.3
90
Not enough data
8.9
100
Not enough data
8.8
104
Not enough data
8.4
93
Cloud environment support
Not enough data
8.0
69
Not enough data
8.1
71
Agentic AI - Server Monitoring
Not enough data
7.5
14
Not enough data
7.9
14
Not enough data
8.0
14
Not enough data
7.5
14
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.7
14
Asset Inventory
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Generative AI
9.6
9
Not enough data
9.6
8
Not enough data
Monitoring
Not enough data
8.9
60
Not enough data
9.0
61
Not enough data
9.2
62
Not enough data
Feature Not Available
Not enough data
9.0
59
Response
Not enough data
8.8
64
Not enough data
9.0
60
Not enough data
8.6
54
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.7
15
Not enough data
9.2
15
Not enough data
9.6
16
Not enough data
9.2
15
Not enough data
9.6
16
Not enough data
Feature Not Available
Not enough data
9.6
16
Not enough data
9.6
16
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Not enough data
Maintenance
8.9
439
Not enough data
7.8
389
Not enough data
Communication
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Not enough data
Security
7.8
378
Not enough data
8.0
386
Not enough data
Device Support
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Not enough data
Performance
8.2
424
Not enough data
Management
Not enough data
8.7
31
Not enough data
8.9
32
Not enough data
8.8
30
Not enough data
8.7
32
Not enough data
8.9
33
Monitoring
Not enough data
8.8
33
Not enough data
8.7
33
Not enough data
8.7
33
Support
Not enough data
8.9
32
Not enough data
8.2
32
Not enough data
8.4
32
Agentic AI - Network Management Tools
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.0
5
Generative AI
7.2
280
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Not enough data
Reporting
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Not enough data
Agentic AI - Service Desk
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and Progress WhatsUp Gold are categorized as Network Monitoring
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Endpoint Management, Enterprise IT Management, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
Progress WhatsUp Gold is categorized as Dark Web Monitoring, Server Monitoring, Log Monitoring, Network Traffic Analysis (NTA), Network Automation Tools, Network Management Tools, and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Progress WhatsUp Gold
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.4%
Computer & Network Security
12.5%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.0%
Other
47.7%
Information Technology and Services
14.3%
Hospital & Health Care
5.3%
Education Management
5.0%
Higher Education
4.2%
Financial Services
4.2%
Other
66.9%
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Can we monitor F5 load balancer and VPN Tunnels through WhatsUp Gold tool?
1 Comment
Official Response from Progress WhatsUp Gold
Yes, you can monitor anything the device could populate data about. Note that, directly out of the box there are no built-in F5 specific monitors. However,...Read more
What is the best option for reporting to cell phones without paying for some of the SMS services needed for this? What is the best option to make sure we don't get alot of alerts that are basically white noise.
1 Comment
Official Response from Progress WhatsUp Gold
Hi Eric, I would love to assist you with this further. Do you mind clarifying your end goal or problem so we can direct you better?
Thanks,
The Progress...Read more
What is WhatsUp Gold monitoring tool?
1 Comment
NP
Progress WhatsUp Gold is a network monitoring and management software designed to help IT professionals keep track of their network's performance,...Read more
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