Progress WhatsUp Gold Reviews & Product Details

What I like best about Progress WhatsUp Gold is that it makes network monitoring easy and simple. It gives a clear view of network devices, servers, and their status from one place. The alerts help us identify issues quickly and fix them before they affect users. The dashboard is also easy to understand and saves time in daily monitoring. Review collected by and hosted on G2.com.

Some features can be a bit difficult to configure, like application monitoring, especially for new users. The reporting part should be improved, and the AI feature is missing. Also, sometimes alerts need better customization to avoid unnecessary notifications. Overall, it is a good tool, but there is room for improvement. Review collected by and hosted on G2.com.

What I like best about Progress WhatsUp Gold is its centralized network monitoring and easy-to-understand interface. The interactive network maps and customizable dashboards make it easier to monitor device availability, identify potential issues, and troubleshoot network problems. The alerting and reporting features also help administrators stay informed about network health and respond to issues more efficiently. Review collected by and hosted on G2.com.

Some aspects of Progress WhatsUp Gold could be improved, particularly the user interface and ease of troubleshooting complex issues. At times, investigating alerts and identifying the root cause of network problems can require additional manual analysis. Performance and resource utilization in larger monitoring environments could also be optimized, and clearer guidance during configuration and troubleshooting would improve the overall user experience. Review collected by and hosted on G2.com.

The dashboard overall is simply and easy to navigate. Monitoring is insightful and offers the ability to monitor many types of devices and connection points. Alerts and Alarms are easy to configure and generate. We also send email to phone providers to send SMS. Review collected by and hosted on G2.com.

Setup is tricky in certain areas. Online resources are easy to follow for this, but can take time for thousands of connections. Depending on how it's used, pricing could get high. We also found that third part integrations can be lack luster at times. Review collected by and hosted on G2.com.

I like that Progress WhatsUp Gold has multiple functions and makes things easier for us to use. I use it for network protection, application performance, and tracking data. It helps keep our network safe and stop people from trying to get in. The setup was pretty easy, and it works well for our organization. Review collected by and hosted on G2.com.

There is nothing that I dislike. It has worked well for us. Review collected by and hosted on G2.com.

I like Progress WhatsUp Gold because its interface is user-friendly and easy to use. Implementing it was quite easy, and it supports various types of assets. It facilitates monitoring our assets, allows us to add new assets, and customize what we need to monitor. Managing all our assets in one place is helpful, and receiving alerts when a metric alert is triggered is beneficial. Review collected by and hosted on G2.com.

Auto assets discovery is something to improve, while it works for most of the assets but sometimes it doesn't pull accurate information or details. Also, I was hoping if Progress WhatsUp Gold could be integrated with ServiceNow to automatically open incidents for critical issues or integrate with MS Teams to create a dedicated chat for an incident. Review collected by and hosted on G2.com.

Support and onboarding of product is great. Overall Pricing is pretty good as well. Review collected by and hosted on G2.com.

Don't care for the UI much and reporting options are not the best. Review collected by and hosted on G2.com.

What I like most about WhatsUp Gold is its reliability, ease of use, and the meaningful visibility it provides into our network infrastructure. I’ve been using the product since around 2008, and it has remained a critical monitoring platform through multiple upgrades and infrastructure changes. The interface is intuitive, so it’s easy to quickly spot issues, check device status, and troubleshoot problems as they come up. Its customizable dashboards, alerting capabilities, and reporting features help our team proactively monitor overall network health and reduce downtime across a large, distributed environment. The product’s longevity... and the fact that we’ve continued using it for nearly two decades... speaks to the value, stability, and return on investment it delivers. Review collected by and hosted on G2.com.

While WhatsUp Gold has continued to improve over the years, some areas of the platform still feel less modern than competing monitoring solutions. Certain configuration and customization tasks can be more complex than expected, particularly when building advanced monitoring workflows, reports, or integrations. The user interface is generally intuitive for day-to-day operations, but some administrative functions could benefit from streamlining and modernization. As network environments continue to grow more complex and cloud-focused, I would also like to see deeper out-of-the-box integrations, enhanced analytics, and more AI-driven insights to help identify potential issues before they impact users. While none of these concerns are significant enough to outweigh the value of the product, improvements in these areas would further strengthen an already mature and reliable monitoring platform. Review collected by and hosted on G2.com.

The integration with Flowmon NPM, APM, and NDR Review collected by and hosted on G2.com.

From my point of view, the web interface would be more friendly Review collected by and hosted on G2.com.

Ease of setting up monitoring for new machines in our environment Review collected by and hosted on G2.com.

Very difficult to merge old entries once deleted from Discovery Review collected by and hosted on G2.com.

In my point of view, what I like best about Progress WhatsUp Gold is how simple it makes monitoring something that is usually very complex your entire IT network.

The biggest thing I like is the visibility it provides. You can see all your devices, servers, and applications in one place, often through a visual map. It makes it much easier to understand what’s happening in your network without digging through multiple tools. Review collected by and hosted on G2.com.

What I dislike about Progress WhatsUp Gold is that, while it’s powerful, it can be frustrating in certain areas.

The setup process can be difficult. One of the biggest pain points is the initial setup. It’s not always smooth, and sometimes you have to manually configure or re-scan devices multiple times to get everything working properly.

The interface feels outdated and confusing at times. Even though it works, the UI can feel old and not very intuitive, especially when you go into advanced settings. It can take extra time just to find what you’re looking for. Review collected by and hosted on G2.com.