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At a Glance
Market Segments
Enterprise (47.5% of reviews)
Mid-Market (59.8% of reviews)
Entry-Level Pricing
No pricing available
$53.00 1 Users Per Year
Ascend
Star Rating
(59)4.4 out of 5
Market Segments
Enterprise (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AscendLaserfiche
Star Rating
(1,164)4.7 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Laserfiche excels in its File Management capabilities, particularly with features like Metadata and Document Assembly, which received high ratings of 9.4 and 8.8 respectively. In contrast, Ascend's File Management features, while solid, do not match the same level of user satisfaction.
- Reviewers mention that Ascend shines in Ease of Setup with a score of 9.3, making it more user-friendly for new adopters compared to Laserfiche's score of 8.1. This ease of setup is a significant factor for teams looking to implement software quickly.
- G2 users highlight that Laserfiche's Quality of Support is commendable, scoring 8.9, which is slightly lower than Ascend's 9.0. Users appreciate the responsiveness and helpfulness of the support team at Ascend, making it a preferred choice for those who prioritize customer service.
- Users on G2 report that Ascend's Mobile Capability is superior, with a score of 9.1 compared to Laserfiche's 7.7. This feature is crucial for teams that require access to documents and workflows on-the-go.
- Reviewers mention that Laserfiche's Document Approval process is highly rated at 9.2, which is essential for organizations that need robust compliance and oversight. Ascend, while effective, does not offer the same level of functionality in this area.
- Users say that both products have strong Integration capabilities, but Ascend edges out with a score of 9.1 for Payment Integration, while Laserfiche scores 8.0. This makes Ascend a better choice for businesses that rely heavily on seamless payment processing.
Pricing
Entry-Level Pricing
Ascend
No pricing availableLaserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
Ascend
No trial information availableLaserfiche
No trial information availableRatings
Meets Requirements
9.0
47
9.1
988
Ease of Use
9.1
49
8.8
1,015
Ease of Setup
9.3
18
8.2
735
Ease of Admin
9.4
18
8.5
710
Quality of Support
9.0
47
9.0
945
Has the product been a good partner in doing business?
9.2
18
9.2
709
Product Direction (% positive)
9.0
45
9.5
991
Features by Category
File Management
Not enough data
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Administration
Not enough data
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Platform
Not enough data
9.2
44
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Edit
Not enough data
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Logistics
Not enough data
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Invoice Management
9.0
31
8.9
100
9.0
19
8.5
81
8.9
23
9.1
111
Invoice Processing
8.6
25
8.6
93
Feature Not Available
7.8
84
8.9
24
9.1
109
Feature Not Available
8.0
77
Analytics
8.9
29
8.8
94
Feature Not Available
8.3
74
8.7
23
7.9
74
Integration
8.9
23
8.4
88
Feature Not Available
8.0
74
9.1
27
8.2
73
Risk
Feature Not Available
8.5
97
9.0
29
8.7
98
Feature Not Available
8.6
88
Recovery
Feature Not Available
8.3
70
8.7
26
8.5
104
Audit
Feature Not Available
8.5
97
Feature Not Available
8.4
82
8.7
23
7.8
70
8.8
31
8.0
79
Fraud
Feature Not Available
8.2
76
Feature Not Available
8.3
87
Feature Not Available
8.4
92
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
8.7
19
Not enough data
9.1
21
Not enough data
8.9
19
Not enough data
Invoice Processing
9.2
19
Not enough data
9.2
19
Not enough data
8.6
19
Not enough data
9.2
20
Not enough data
Analytics
9.2
20
Not enough data
9.2
18
Not enough data
9.4
18
Not enough data
9.4
18
Not enough data
Integration
9.4
22
Not enough data
9.7
20
Not enough data
9.4
21
Not enough data
9.4
22
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Forms
Not enough data
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Automation
Not enough data
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.2
30
9.1
246
9.1
16
7.3
148
9.0
14
7.3
133
Document Processing
9.0
27
8.9
242
8.3
27
8.7
228
9.1
17
8.0
186
9.0
26
8.5
192
8.7
26
8.4
212
Platform Additional Functionality
9.1
26
8.5
214
9.2
22
8.6
218
9.3
21
8.6
208
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Additional Functionality
Not enough data
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Generative AI
Not enough data
8.3
126
Not enough data
8.0
123
Process Management
Not enough data
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Customization
Not enough data
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Collaboration
Not enough data
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
352
Agentic AI - Enterprise Content Management (ECM)
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
288
Not enough data
9.4
299
Not enough data
8.9
285
Not enough data
8.9
266
Not enough data
8.7
254
Not enough data
8.8
259
Not enough data
9.2
267
Not enough data
8.5
237
Not enough data
8.8
241
Not enough data
8.9
291
Not enough data
9.0
268
Not enough data
8.0
200
Workflow
Not enough data
9.3
280
Not enough data
9.0
270
Not enough data
9.0
266
Not enough data
9.2
264
Not enough data
8.7
215
Platform
Not enough data
8.6
178
Not enough data
8.9
279
Not enough data
8.6
257
Not enough data
8.9
230
Not enough data
8.4
197
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ascend and Laserfiche are categorized as AP Automation and OCR
Unique Categories
Ascend is categorized as Invoice Management
Laserfiche is categorized as Document Management, Document Scanning, Digital Process Automation (DPA), Online Form Builder, Cloud Content Collaboration, Enterprise Content Management (ECM), and Business Process Management
Reviews
Reviewers' Company Size
Ascend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
18.6%
Accounting
13.6%
Financial Services
10.2%
Information Technology and Services
6.8%
Computer Software
5.1%
Other
45.8%
Government Administration
37.9%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.3%
Other
40.7%
Discussions
Ascend has no discussions with answers
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
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