# Ascend Reviews **Vendor:** Ascend Software **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 59 ## About Ascend Ascend: Native Workday AP Automation Built for Enterprise Complexity Ascend transforms accounts payable for medium and large enterprises using Workday Financial Management, delivering effortless automation that adapts to your unique business processes rather than forcing you to change them. Our mission is to automate the full surface area and complexity of accounts payable, empowering organizations to achieve scalable growth without compromise. As a Workday Certified Select Partner, Ascend provides native integration with real-time ERP synchronization that feels intuitive to users. Our comprehensive AI ecosystem, AVA, combines our proprietary Dynamic Prediction Engine with advanced capabilities including AI Recognizer for custom prompting on complex scenarios and AI Suggested Rules that proactively identify automation opportunities within your existing workflows. What Sets Ascend Apart: • High Complexity Workflows: Purpose-built for enterprises with complex AP requirements including multi-entity processing, intricate coding rules, and sophisticated approval hierarchies. We excel in the nuanced details that other solutions overlook, delivering powerful customization at scale through AI-powered technology. • Customer-Driven Innovation: Our roadmap reflects real customer needs, delivering solutions for actual operational challenges rather than theoretical features. We build based on existing customer requirements, ensuring every enhancement addresses real-world scenarios and drives meaningful outcomes. • ERP Depth Over Breadth: We prioritize deep, specialized integration with Workday rather than shallow connections across multiple ERPs. This focus results in more reliable, intuitive end-to-end processes that extend Workday's native capabilities seamlessly. • Scalable Customization: Our platform doesn't obscure complexity—it empowers users to control it. Extensive feature customization, supplier-specific configurations, and flexible coding requirements accommodate unique enterprise needs without requiring process reengineering. Complete Solution: Beyond invoice automation achieving 80%+ touchless processing, Ascend Payments transforms AP into a profit center through virtual card rebates, comprehensive supplier payment automation, and seamless integration with your existing Workday settlement processes. Experience accounts payable automation that scales with enterprise complexity while maintaining the Workday user experience your teams already know and trust. Join industry leaders who've chosen Ascend to achieve effortless accounts payable operations. ## Ascend Reviews ### 1. Ascend Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Ascend?** The OCR capability to read and analyze invoices as they come in. **What do you dislike about Ascend?** The time between issuing a ticket for a problem and getting a response **Recommendations to others considering Ascend:** N/A **What problems is Ascend solving and how is that benefiting you?** We are solving the issue of having to touch every invoice before getting them into our ERP. We have been able to reduce staff, thus saving the bottom line. ### 2. An Agile Solution for Accounts Payable Automation **Rating:** 4.5/5.0 stars **Reviewed by:** ReshamL C. | Mrs., Media Production, Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Ascend?** Ascend Software asserts its presence as a formidable force in the realm of AP automation. What sets Ascend apart is its adroitness in seamlessly communicating with a plethora of ERP systems, an attribute indispensable for enterprises juggling multiple platforms. This efficacious data integration begets streamlined processes, thus fortifying operational efficiency across departments. Ascend takes the cake when it comes to automation, particularly in the accounts payable domain. The ingenious combination of Optical Character Recognition (OCR) and machine learning empowers Ascend in extracting invoice data with remarkable precision. This obviates the burden of manual data entry, catapulting the processing speed to new heights. For burgeoning enterprises, Ascend is a dream come true owing to its emphasis on scalability and adaptability. Its dexterity in fine-tuning workflows and operations to resonate with a company's unique demands renders it indispensable for evolving businesses. Furthermore, Ascend stands tall in safeguarding data integrity and ensuring adherence to various regulatory norms. With its comprehensive audit trails, it inspires confidence in its data management prowess, proving to be a godsend for entities that operate under stringent fiscal and data protection regulations. **What do you dislike about Ascend?** Ascend is not without its share of chinks in the armor. The initial setup could be perceived as convoluted by those lacking in technical acumen. A more intuitive and streamlined setup process could go a long way in bolstering user satisfaction. Additionally, while functional, the user interface could benefit from a touch of modernization to render it more user-friendly. Ascend’s technical support, though available, leaves room for improvement in aspects such as promptness of responses and depth of technical know-how. Furthermore, the provision of comprehensive documentation would augment users' understanding and aptitude with the product. It is also noteworthy that Ascend could be resource-intensive at times, which impacts performance, particularly on antiquated hardware. It is anticipated that future updates or ingenious user interventions would address these concerns. **What problems is Ascend solving and how is that benefiting you?** ElevateAP, Ascend’s crowning jewel, is poised to redefine accounts payable automation. Utilizing Ascend’s Dynamic Prediction Engine, ElevateAP boasts the prowess to pare down manual invoice processing by an astounding 80%, a boon for AP contingents. Ascend's automation has been instrumental in whittling down the time and labor involved in invoice and payment management, thereby freeing up AP teams to focus on more value-added activities. Moreover, its rigorous data validation and audit trails ensure financial data veracity and compliance, mitigating the risks of non-compliance penalties and enhancing the fidelity of financial reporting. The cherry on top is Ascend’s malleability in tailoring workflows, which permits operations to be bespoke according to a company’s distinct needs. To sum it up, although Ascend Software has room for refinement, its prowess in terms of integration, automation, and adaptability renders it a compelling option for businesses seeking to modernize and optimize their accounts payable operations. ### 3. Reliable and trusted accounts payable automation software. **Rating:** 4.5/5.0 stars **Reviewed by:** Lawrence W. | Manager, Accounts Payable, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Ascend?** Ascend is incredibly helpful with our needs. I like how it is easy to integrate with our available workflow and allows us to automate invoice processes thus saving much time. During implementation, Ascend's team was very helpful, they helped us through the process thus saving us time. It is very easy to manage invoices with Ascend and see the status using the dashboard. Ascend has simplified our workflow and made it much more efficient. **What do you dislike about Ascend?** The cost might not be suitable for all businesses since smaller businesses may find it too expensive. Another issue is the application loading slow which consume more time. **What problems is Ascend solving and how is that benefiting you?** With Ascend, it is very easy and fast to track and plan payment obligations. It has a real-time monitoring function that allows us to monitor the progress of invoices as they move through the payment process. Additionally, Ascend is fantastic and so are their technical support team. ### 4. The Leader of Automation and Account Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle M. | Accounts Manager , Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Ascend?** This platform has got a real time monitoring feature which allows us to monitor the process and progress of invoices as they go through every step of approvals and payments. This makes our work easier to track and know the status of each and every single invoice and also the transparency throughout the accounts payable process. Through this application,and in the recent past, our invoices are more read than ever before. Though it's features, the product has got the capability to provide reasonable real-time visibility for our AP process,it easier now to manage invoices and payments to our clients accurately and right on time. It's very simple and easy to use,extract information and share with buyers, vendors and suppliers. It gives the ability to add names to the invoice files when it's not in the system. This makes it easier for viewing and knowing the status of each invoices. **What do you dislike about Ascend?** Nothing so far from this application. All the small challenges we had when implementing it were solved and handled by the able supporting team. **What problems is Ascend solving and how is that benefiting you?** It eliminated our old way of accounting processes. Everything is now handled electronically. ElevateAP has streamlined increased the efficiency of invoice processing. ### 5. Review of Ascend Software **Rating:** 4.0/5.0 stars **Reviewed by:** Bhavik j. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2023 **What do you like best about Ascend?** The capacity to automate the processing of invoices. Ascend Software can automatically capture, route, and process invoices for approval and payment. I can save a ton of time and work this way. The sophisticated fraud prevention and detection tools. I can identify and prevent fraud using several capabilities provided by Ascend Software, including supplier risk score and the detection of duplicate invoices. I can rest easy knowing that my business is secure from fraud. The capacities for reporting and analytics. I can track my AP process and find areas for improvement with the help of the various reports and analytics that Ascend Software offers. This enables me to make wiser choices regarding my AP procedure. **What do you dislike about Ascend?** Cost: Compared to some other AP automation options, Ascend Software is more expensive. It's crucial to remember that Ascend Software provides a wide range of features and capabilities, which may make the higher price tag acceptable to some firms. User interface: Some users have criticized Ascend Software's user interface for being clumsy and challenging to use. But Ascend Software has recently made some changes to the user interface, and it is now widely thought to be more user-friendly than it was before. **What problems is Ascend solving and how is that benefiting you?** To programmatically process invoices. Invoices are automatically received, routed, and processed for approval and payment using Ascend Software. I can save a tonne of time and work this way. To find and stop fraud. I can identify and prevent fraud using several capabilities provided by Ascend Software, including supplier risk score and the detection of duplicate invoices. I can rest easy knowing that my business is secure from fraud. To monitor my AP procedure and find room for improvement. I can track my AP process and find areas for improvement with the help of the various reports and analytics that Ascend Software offers. This enables me to make wiser choices regarding my AP procedure. ### 6. Efficiency in billing and payments **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia B. | Head of People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Ascend?** Automating the payment and billing processes has facilitated the different payroll payments and payments of commercial agreements with partners and our other services. Its interface helps considerably in this since it provides ease of use and practicality when configuring everything within the platform. In terms of integrations, ElevateAP integrates seamlessly with popular accounting software, including QuickBooks and Xero. This has made it easier for us to transfer data between platforms and prevented data entry errors. In addition, the platform offers robust reporting capabilities, making it easy for us to track key metrics and metrics and generate reports for our stakeholders. **What do you dislike about Ascend?** We have been using the platform for some time and so far we have not noticed any type of failure or error during its use, its functionality has been ideal and we have been able to take advantage of all the usefulness of each tool. For now we have not seen negative aspects, I hope that over time this will reamin the same. **What problems is Ascend solving and how is that benefiting you?** ElevateAP has helped us significantly improve our financial operations from an employment perspective. With your automated processes, we can process invoices and payments faster, reducing the risk of errors and late fees. Insights from the platform have also helped us make better financial decisions, improving our cash flow and forecast accuracy. Overall, I recommend ElevateAP for any organization looking to improve its accounts payable process. ### 7. Best OCR Platform ever **Rating:** 5.0/5.0 stars **Reviewed by:** Bhavya G. | Application Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Ascend?** I like everything of this platform that it offers in this category. Using the OCR feature easy for me to automate invoicing. It reduce human error and resource power. Platform is very secure, fast and robust. Saves lots of time and money as well. It is very easy to setup and integrate. Anyone can use this wonderful platform without any required training. Customer support always available to help you. My experience is really good. Thanks ElevateAP for giving this wonderful platform. **What do you dislike about Ascend?** I don't have any negative issue. Platform is really very helpful for me. No doubt works well in every scenario. Recommended tool for all types of organisation. **What problems is Ascend solving and how is that benefiting you?** Really helpful for me to automating invoicing using the OCR feature. Tool works very efficiently reduce human erros and saves time as well. Pricing is also very reasonable anyone can afford. Customer support always available 24*7 anytime we can connect and resolve issue without any hassle. ### 8. Accounts Payable Automation Guru!!. The Best Of All Times. **Rating:** 4.5/5.0 stars **Reviewed by:** Ronel A. | Account Manager/Accounts Payable Specialist, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Ascend?** What i love best about ElevateAP is the fact that it saves us much time and it reduces risk of human errors which may be associated with entering invoices manually. The OCR works pretty well and smoothly and reduces the number of of errors. Since the first day, ElevateAP's team has provided us with excellent support from implementation, testing, design and so forth. We have been able to continue expanding the systems use and functionality throughout the company. So far so good and nothing to complain about. **What do you dislike about Ascend?** ElevateAP provides very easy and simple to learn and understand features that works perfectly and smoothly for our organization. It is a brilliant and incredible platform and it's flawless. **What problems is Ascend solving and how is that benefiting you?** ElevateAP provides the best way to automate the accounts payable processes and it works pretty well and smoothly. The automatic approval of invoices has really worked very well and i love how it provides fantastic management of these thus saving much time and keeping data up to date automatically. I like its simplicity and flexibility when it comes to use of this amazing platform. Great customer service, very responsive, always available and helpful. ### 9. Sharing My Remarkable Experience With ElevateAP. **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela M. | Specialist Accounts Payable, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2023 **What do you like best about Ascend?** It has a well orchestrated dashboard and a very straightforward user interface which makes it super easy to use and navigate through and access. It does offer the best customer support team that offers professional support. It has transformed the way we manage our accounts payable processes. The panel provides real-time updates on the status of invoices, payments approval and many more. I love how it offers the ability to create workflows customized to adapt to our needs. **What do you dislike about Ascend?** So far so good, I have not yet encountered any issues that made it difficult for us to carry out our regular responsibilities. **What problems is Ascend solving and how is that benefiting you?** It is an incredible and robust platform for accounts payable automation, invoice management and ORC. It is a brilliant and incredible platform and their customer service and technical support team is readily available anytime you need help. Our invoices are being read more thoroughly than ever before. It's an incredible and robust tool for invoice processing. ### 10. Good product very efficient. **Rating:** 3.5/5.0 stars **Reviewed by:** Matthew O. | Director of Business Development , Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Ascend?** Reliability and easy to use. The ability to find prior used vendors is helpful also. **What do you dislike about Ascend?** Entering new endors is too time consuming. **What problems is Ascend solving and how is that benefiting you?** Streamlines our ability to connect with vendors and forward the correct doucmentation needed in a efficient manner. - [View Ascend pricing details and edition comparison](https://www.g2.com/products/ascend-software-inc-ascend/reviews/ascend-review-7812464?section=pricing&secure%5Bexpires_at%5D=2026-05-18+09%3A28%3A30+-0500&secure%5Bsession_id%5D=afe00a61-e09a-4181-8881-92465f3120ec&secure%5Btoken%5D=91fc60d1b185d49b106c3877fa40fc21a8325b98e2d9e816b702a63464420948&format=llm_user) ## Ascend Features **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Processing** - Matching - Workflows **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Agentic AI - OCR** - Autonomous Task Execution **Integration** - Accounting - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Risk** - Identification **Recovery** - Reporting **Audit** - Overpayments - Duplicates **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Ascend Alternatives - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,915 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,204 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,901 reviews)