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At a Glance
Market Segments
Mid-Market (48.7% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Contact Us 5 users
Free 10000 Sessions Per Month
Aha!
Star Rating
(351)4.4 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 users
Free Trial is available
Browse all 4 pricing plansHeap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in session tracking with a score of 8.6, allowing for detailed digital analytics, while Aha! has a lower score of 8.3 in engagement metrics, indicating less robust tracking capabilities.
- Reviewers mention that Heap's custom event tracking feature is highly praised, scoring 8.8, which enables users to tailor their analytics to specific business needs. In contrast, Aha! scores 8.4 in custom reports and dashboards, suggesting it may not offer the same level of customization for analytics.
- G2 users highlight that Heap's quality of support is rated at 8.7, with many users appreciating the responsiveness and helpfulness of the support team. Aha!, however, has a higher support score of 9.2, indicating that users find their support to be even more effective.
- Users on G2 report that Heap's ease of use is rated at 8.1, which is favorable, but Aha! has a slightly lower score of 7.7, suggesting that users may find Heap more intuitive for everyday tasks.
- Reviewers mention that Heap's real-time insights feature is particularly beneficial, scoring 8.4, which allows for immediate data-driven decisions. Aha! scores 8.1 in dashboard functionality, indicating a potential lag in real-time data accessibility.
- Users say that Heap's user segmentation capabilities are rated at 8.6, making it easier to target specific audiences effectively. Aha! scores 8.5 in the same area, showing it is competitive but slightly less effective in this critical feature.
Pricing
Entry-Level Pricing
Aha!
Startup
Contact Us
5 users
The Startup pack is for early stage companies
- Limited to early stage companies.
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Aha!
Free Trial is available
Heap
Free Trial is available
Ratings
Meets Requirements
8.8
295
8.6
857
Ease of Use
7.8
300
8.1
866
Ease of Setup
7.6
171
8.5
314
Ease of Admin
8.1
158
8.6
317
Quality of Support
9.2
260
8.7
680
Has the product been a good partner in doing business?
9.2
155
8.8
299
Product Direction (% positive)
8.7
296
8.7
795
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Reporting
Not enough data
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Other
Not enough data
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Tasks
8.6
42
|
Verified
Not enough data
8.6
43
|
Verified
Not enough data
8.3
44
|
Verified
Not enough data
8.3
41
|
Verified
Not enough data
8.0
42
|
Verified
Not enough data
8.2
37
|
Verified
Not enough data
8.0
42
|
Verified
Not enough data
7.6
37
|
Verified
Not enough data
Projects
8.9
38
|
Verified
Not enough data
8.7
38
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
8.0
34
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
6.0
26
Not enough data
7.4
28
Not enough data
8.1
37
|
Verified
Not enough data
Feature Not Available
Not enough data
6.6
30
|
Verified
Not enough data
7.7
33
|
Verified
Not enough data
Resource Management
7.1
35
|
Verified
Not enough data
7.5
35
|
Verified
Not enough data
7.7
37
|
Verified
Not enough data
Project Monitoring
7.6
31
|
Verified
Not enough data
7.4
34
|
Verified
Not enough data
8.4
42
|
Verified
Not enough data
Generative AI
6.1
11
Not enough data
5.9
11
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Identification
Not enough data
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Tracking & Reporting
Not enough data
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Analytics
7.7
81
Not enough data
Execution
8.4
100
Not enough data
8.1
95
Not enough data
8.1
94
Not enough data
Roadmapping
9.0
115
Not enough data
8.7
107
Not enough data
Product Analytics
Not enough data
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
7.5
6
Not enough data
8.3
5
Not enough data
8.1
6
Not enough data
8.3
8
Not enough data
9.0
7
Not enough data
Communication Tools
Not enough data
Not enough data
8.6
7
Not enough data
Integrations
Not enough data
Not enough data
8.0
5
Not enough data
Software Offering
8.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mind Map Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
8.5
48
Not enough data
8.7
50
Not enough data
Idea Sources
8.9
46
Not enough data
9.0
54
Not enough data
Idea Collection
7.3
37
Not enough data
6.2
37
Not enough data
6.1
33
Not enough data
7.3
35
Not enough data
6.6
32
Not enough data
Integrations
5.7
34
Not enough data
8.1
44
Not enough data
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
11
Not enough data
8.3
7
Not enough data
Survey Management
8.6
13
8.7
18
8.5
10
9.1
23
9.9
12
9.0
26
8.5
11
9.3
25
Process Management
9.0
13
9.1
23
8.6
12
9.1
23
9.2
13
9.4
26
8.8
13
9.3
25
System Management
9.7
12
9.4
20
8.8
11
9.3
14
Communication
8.1
114
Not enough data
7.4
108
Not enough data
8.7
125
Not enough data
Planning
7.5
120
Not enough data
8.2
127
Not enough data
8.4
129
Not enough data
8.5
134
Not enough data
8.2
128
Not enough data
Workflow Management
7.3
96
Not enough data
8.0
131
Not enough data
7.0
79
Not enough data
7.6
94
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Aha! and Heap are categorized as Enterprise Feedback Management
Unique Categories
Aha! is categorized as Collaborative Whiteboard, Strategy and Innovation Roadmapping Tools, Product Management, Idea Management, Project Management, Diagramming, Knowledge Base, and Mind Mapping
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Digital Analytics, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Aha!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.2%
Information Technology and Services
18.4%
Hospital & Health Care
6.8%
Internet
5.6%
Marketing and Advertising
4.5%
Other
39.5%
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Discussions
What is a feature in Aha?
2 Comments
Official Response from Aha!
Features are the fundamental units of work. They represent everything that has to be done to achieve your strategic vision, and because you can link them...Read more
How does the trial work?
1 Comment
Official Response from Aha!
Aha! Roadmaps, Aha! Ideas, and Aha! Develop all offer a free 30 day trial with no credit card required. The trials are fully featured and contain sample demo...Read more
Is the trial really free?
1 Comment
Official Response from Aha!
Yes the trial is free! There is no credit card is required to start your 30 day trial. You can start your free trial today for Roadmaps, Ideas, or Develop by...Read more
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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