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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (95.4% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Contact ADP
Paychex
Star Rating
(1,627)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexRUN Powered by ADP
Star Rating
(4,011)4.7 out of 5
Market Segments
Small-Business (95.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact ADP
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RUN Powered by ADP excels in Ease of Use with a score of 9.1 compared to Paychex's 8.5. Reviewers mention that the intuitive interface and streamlined navigation make it easier for small businesses to manage payroll and HR tasks efficiently.
- Reviewers mention that RUN Powered by ADP offers superior Compliance features, scoring 9.1 against Paychex's 8.4. Users appreciate the automated compliance updates and alerts that help them stay on top of changing regulations.
- Users on G2 highlight the Payroll Entry functionality of RUN Powered by ADP, which scored 9.3, while Paychex scored 8.7. Reviewers say that the automated payroll calculations and easy adjustments save them significant time each pay period.
- G2 users report that RUN Powered by ADP's Mobile capabilities, scoring 8.6, provide a more robust experience compared to Paychex's 8.4. Users mention that the mobile app allows for seamless access to payroll and HR functions on the go.
- Reviewers mention that the Quality of Support for RUN Powered by ADP, with a score of 8.9, is notably better than Paychex's 8.4. Users appreciate the responsive customer service and the availability of resources for troubleshooting.
- Users say that RUN Powered by ADP shines in Performance and Reliability, scoring 9.2 compared to Paychex's 8.8. Reviewers mention that the system rarely experiences downtime, ensuring that payroll processing is consistently reliable.
Pricing
Entry-Level Pricing
RUN Powered by ADP
Essential Payroll
Contact ADP
All the basic payroll and tax filing services a small business needs.
Free Trial
Paychex
No trial information availableRUN Powered by ADP
No trial information availableRatings
Meets Requirements
8.7
1,304
9.3
2,899
Ease of Use
8.5
1,364
9.3
2,936
Ease of Setup
8.3
974
9.0
2,658
Ease of Admin
8.5
954
9.2
2,287
Quality of Support
8.3
1,257
9.2
2,870
Has the product been a good partner in doing business?
8.5
953
9.2
2,289
Product Direction (% positive)
7.5
1,281
8.9
2,803
Features by Category
Core HR
8.1
113
Feature Not Available
7.8
106
8.6
266
7.8
52
Feature Not Available
8.1
76
Feature Not Available
8.4
113
9.1
267
7.7
114
8.5
252
Generative AI
4.3
5
7.9
107
Platform
7.5
312
8.3
1380
7.4
165
8.0
1253
Feature Not Available
Feature Not Available
8.3
400
9.0
1413
8.5
409
9.3
1449
8.0
292
9.0
1354
8.2
401
9.0
1419
8.4
423
9.0
1439
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
850
|
Verified
9.1
2260
|
Verified
8.0
544
|
Verified
8.6
1960
|
Verified
8.3
528
|
Verified
8.9
2078
|
Verified
Administration
8.7
854
|
Verified
9.4
2393
|
Verified
7.9
560
|
Verified
8.6
2036
|
Verified
9.3
929
|
Verified
9.5
2341
|
Verified
8.5
405
|
Verified
8.6
1910
|
Verified
8.9
778
|
Verified
9.2
2134
|
Verified
8.7
562
|
Verified
8.8
1937
|
Verified
8.6
454
|
Verified
8.9
1895
|
Verified
9.1
780
|
Verified
9.2
2068
|
Verified
9.1
829
|
Verified
9.2
2112
|
Verified
Taxes
9.1
876
|
Verified
9.4
2268
|
Verified
9.0
832
|
Verified
9.3
2218
|
Verified
9.1
825
|
Verified
9.3
2206
|
Verified
Integration
7.8
262
|
Verified
8.4
1739
|
Verified
7.7
302
|
Verified
8.4
1759
|
Verified
7.7
306
|
Verified
8.4
1783
|
Verified
7.6
265
|
Verified
8.3
1669
|
Verified
Platform
8.6
859
|
Verified
9.0
2135
|
Verified
8.6
837
|
Verified
9.1
2115
|
Verified
8.8
871
|
Verified
9.3
2201
|
Verified
8.7
724
|
Verified
9.2
2092
|
Verified
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Not enough data
Benefits Administration Platform Features
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
6.2
14
Not enough data
6.1
14
Not enough data
6.2
14
Not enough data
Platform
7.5
312
8.3
1380
7.4
165
8.0
1253
Feature Not Available
Feature Not Available
8.3
400
9.0
1413
8.5
409
9.3
1449
8.0
292
9.0
1354
8.2
401
9.0
1419
8.4
423
9.0
1439
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.3
25
8.8
384
Logistics
7.9
30
8.8
390
7.5
27
8.8
371
6.7
25
8.7
327
Management
6.5
19
8.2
334
7.4
20
8.4
345
7.7
25
8.5
353
8.0
30
9.0
403
8.1
30
8.9
395
8.4
31
9.3
417
7.6
28
8.9
372
Monitoring
7.6
25
9.0
369
7.6
26
9.0
366
7.1
26
8.8
351
Basics
Not enough data
8.8
64
Not enough data
9.2
66
Not enough data
9.2
67
Content
Not enough data
9.2
64
Not enough data
8.5
62
Not enough data
8.9
60
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recruiting and Onboarding
Not enough data
9.1
64
Platform
7.5
312
8.3
1380
7.4
165
8.0
1253
Feature Not Available
Feature Not Available
8.3
400
9.0
1413
8.5
409
9.3
1449
8.0
292
9.0
1354
8.2
401
9.0
1419
8.4
423
9.0
1439
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
8.1
330
7.6
22
|
Verified
Not enough data
Platform
7.5
312
8.3
1380
7.4
165
8.0
1253
Feature Not Available
Feature Not Available
8.3
400
9.0
1413
8.5
409
9.3
1449
8.0
292
9.0
1354
8.2
401
9.0
1419
8.4
423
9.0
1439
Background Check Administration
8.0
21
9.1
109
|
Verified
8.2
10
9.1
109
|
Verified
8.0
10
9.2
115
|
Verified
Background Check Data
7.8
9
9.0
105
|
Verified
6.9
7
8.8
101
|
Verified
7.8
9
8.9
106
|
Verified
Background Check Additional Functionality
6.7
8
8.8
95
|
Verified
6.5
8
8.8
98
|
Verified
5.2
7
8.6
95
|
Verified
AI Insight Check - Background Check
Not enough data
8.3
36
AI Investigation and Verification - Background Check
Not enough data
8.3
36
Platform Content
Not enough data
8.9
58
Not enough data
8.9
55
Not enough data
8.8
53
Platform Basics
Not enough data
8.6
60
Not enough data
8.3
50
Not enough data
8.7
56
Platform Additional Functionality
Not enough data
8.8
63
Not enough data
8.1
50
Not enough data
8.9
58
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Payment Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
7.0
9
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.4
176
Not enough data
7.5
182
Not enough data
7.5
182
Not enough data
7.6
179
Not enough data
7.7
178
Platform Content
8.0
106
8.9
419
8.2
114
8.8
415
8.2
95
8.9
404
7.6
47
8.3
371
7.0
46
8.1
350
7.1
45
Feature Not Available
Platform Additional Functionality
8.4
130
9.0
415
7.5
52
Feature Not Available
7.9
61
8.6
369
7.8
83
8.8
384
7.9
101
8.9
398
Platform Data
7.7
57
Feature Not Available
7.9
78
Feature Not Available
7.6
64
Feature Not Available
Platform
7.5
312
8.3
1380
7.4
165
8.0
1253
Feature Not Available
Feature Not Available
8.3
400
9.0
1413
8.5
409
9.3
1449
8.0
292
9.0
1354
8.2
401
9.0
1419
8.4
423
9.0
1439
Recruiting and Onboarding
6.6
50
8.1
330
8.3
117
8.8
400
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
96
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.5
312
8.3
1380
7.4
165
8.0
1253
Feature Not Available
Feature Not Available
8.3
400
9.0
1413
8.5
409
9.3
1449
8.0
292
9.0
1354
8.2
401
9.0
1419
8.4
423
9.0
1439
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
8.3
1380
7.4
165
8.0
1253
Feature Not Available
Feature Not Available
8.3
400
9.0
1413
8.5
409
9.3
1449
8.0
292
9.0
1354
8.2
401
9.0
1419
8.4
423
9.0
1439
Platform
7.5
312
8.3
1380
7.4
165
8.0
1253
Feature Not Available
Feature Not Available
8.3
400
9.0
1413
8.5
409
9.3
1449
8.0
292
9.0
1354
8.2
401
9.0
1419
8.4
423
9.0
1439
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
8.3
1380
7.4
165
8.0
1253
Feature Not Available
Feature Not Available
8.3
400
9.0
1413
8.5
409
9.3
1449
8.0
292
9.0
1354
8.2
401
9.0
1419
8.4
423
9.0
1439
Categories
Categories
Shared Categories
Paychex and RUN Powered by ADP are categorized as Payroll, Core HR, Onboarding, Background Check, and Time & Attendance
Unique Categories
RUN Powered by ADP is categorized as Job Description Management, Employee Engagement, Harassment Prevention Training, and Contractor Payments
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RUN Powered by ADP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Construction
9.8%
Accounting
5.7%
Hospital & Health Care
4.5%
Health, Wellness and Fitness
4.2%
Retail
4.2%
Other
71.6%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
Some employers are allowing employees to access their payroll early for a fee. When does ADP plan on
2 Comments
MC
Hi Monica,
Great question and thank you for reaching out! Please check out our ADP Marketplace for solutions, like early pay, that integrate directly with...Read more
How do I run payroll on ADP?
2 Comments
RT
Follow these steps:
Log in to your portal
Click the big blue link that says " Run Payroll" on your Home Screen
It will take you to another screen...Read more
What is RUN Powered by ADP used for?
2 Comments
KH
RUN Powered by ADP is a cloud-based payroll and HR solution designed specifically for small to mid-sized businesses. It provides a range of services to help...Read more
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