Compare Paychex and RUN Powered by ADP 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (95.1% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Contact ADP
Paychex
Star Rating
(1,643)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexRUN Powered by ADP
Star Rating
(5,128)4.6 out of 5
Market Segments
Small-Business (95.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact ADP
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RUN Powered by ADP excels in user-friendliness, with many users highlighting its intuitive interface and seamless access to various HR and payroll features. One user mentioned, "It is very user friendly. And getting assistance with issues is very easy," showcasing the platform's accessibility.
- Users say that Paychex offers a comprehensive solution for managing the entire employee lifecycle, with features like the Hiring module that allows for efficient management of multiple job openings. This capability is particularly appreciated by small businesses looking for an all-in-one platform.
- Reviewers mention that RUN Powered by ADP provides excellent customer support, with users noting the helpfulness of staff in resolving issues. One user stated, "I like that RUN Powered by ADP is easy to use and their staff is very helpful with any questions I have," indicating a strong support system for users.
- According to verified reviews, Paychex has received praise for its customer service, with users appreciating the personal touch in support. One reviewer highlighted, "Having a person I could count on to answer questions and get me the answers I needed without waiting days," which reflects a commitment to customer care.
- G2 reviewers report that while Paychex has a solid feature set, some users find it challenging to configure the software to meet their specific workflow needs. This feedback suggests that there may be a learning curve for new users trying to customize the platform effectively.
- Users say that the initial setup for RUN Powered by ADP, although described as "a little rocky," quickly becomes manageable, with one user noting, "The initial setup was super seamless." This indicates that while there may be initial hurdles, the overall experience improves significantly post-setup.
Pricing
Entry-Level Pricing
RUN Powered by ADP
Essential Payroll
Contact ADP
All the basic payroll and tax filing services a small business needs.
Free Trial
Paychex
No trial information availableRUN Powered by ADP
No trial information availableRatings
Meets Requirements
8.7
1,314
9.3
3,364
Ease of Use
8.5
1,375
9.3
3,404
Ease of Setup
8.3
986
9.0
3,094
Ease of Admin
8.5
963
9.2
2,696
Quality of Support
8.3
1,268
9.2
3,328
Has the product been a good partner in doing business?
8.5
961
9.3
2,692
Product Direction (% positive)
7.5
1,292
8.9
3,252
Features by Category
Core HR
8.1
114
Feature Not Available
7.9
107
8.7
281
7.8
53
Feature Not Available
8.1
77
Feature Not Available
8.4
114
9.2
282
7.8
115
8.5
260
Generative AI
4.3
5
7.9
108
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
7.7
13
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Employee Self Service
8.6
854
|
Verified
9.1
2332
|
Verified
8.0
546
|
Verified
8.5
1983
|
Verified
8.3
529
|
Verified
8.9
2122
|
Verified
Administration
8.7
860
|
Verified
9.4
2653
|
Verified
7.9
562
|
Verified
8.6
2085
|
Verified
9.3
932
|
Verified
9.6
2426
|
Verified
8.5
407
|
Verified
8.7
1936
|
Verified
8.9
779
|
Verified
9.2
2181
|
Verified
8.7
563
|
Verified
8.8
1968
|
Verified
8.6
457
|
Verified
8.9
1917
|
Verified
9.1
782
|
Verified
9.2
2113
|
Verified
9.1
831
|
Verified
9.2
2161
|
Verified
Taxes
9.1
879
|
Verified
9.4
2411
|
Verified
9.0
834
|
Verified
9.3
2326
|
Verified
9.1
827
|
Verified
9.3
2254
|
Verified
Integration
7.8
263
|
Verified
8.4
1769
|
Verified
7.7
302
|
Verified
8.4
1795
|
Verified
7.7
306
|
Verified
8.4
1814
|
Verified
7.6
265
|
Verified
8.3
1682
|
Verified
Platform
8.6
861
|
Verified
9.0
2241
|
Verified
8.6
840
|
Verified
9.1
2163
|
Verified
8.7
876
|
Verified
9.3
2364
|
Verified
8.7
728
|
Verified
9.2
2134
|
Verified
Benefits Administration Platform Features
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
7.9
151
Not enough data
Benefits Administration Platform Features
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
151
Not enough data
7.6
101
Not enough data
5.8
19
Not enough data
6.7
23
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Not enough data
Automation
7.3
25
8.8
393
Logistics
7.9
30
8.8
398
7.5
27
8.8
375
6.7
25
8.7
328
Management
6.5
19
8.2
335
7.4
20
8.4
351
7.7
25
8.5
361
8.0
30
9.0
409
8.1
30
8.9
402
8.4
31
9.3
430
7.6
28
8.9
375
Monitoring
7.6
25
9.0
371
7.6
26
9.0
371
7.1
26
8.8
355
Basics
Not enough data
8.8
64
Not enough data
9.2
67
Not enough data
9.2
68
Content
Not enough data
9.2
64
Not enough data
8.5
62
Not enough data
8.9
60
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recruiting and Onboarding
Not enough data
9.1
65
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.7
20
Not enough data
6.6
49
8.1
331
7.5
21
|
Verified
Not enough data
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
Background Check Administration
8.0
20
9.1
113
|
Verified
8.2
10
9.1
112
|
Verified
8.0
10
9.2
117
|
Verified
Background Check Data
7.8
9
9.0
106
|
Verified
6.9
7
8.8
102
|
Verified
7.8
9
8.9
108
|
Verified
Background Check Additional Functionality
6.7
8
8.8
96
|
Verified
6.5
8
8.8
100
|
Verified
5.2
7
8.6
97
|
Verified
AI Insight Check - Background Check
Feature Not Available
8.3
36
AI Investigation and Verification - Background Check
Not enough data
8.3
36
Platform Content
Not enough data
8.9
59
Not enough data
8.9
55
Not enough data
8.8
53
Platform Basics
Not enough data
8.6
60
Not enough data
8.3
50
Not enough data
8.7
57
Platform Additional Functionality
Not enough data
8.8
64
Not enough data
8.1
50
Not enough data
8.9
58
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Not enough data
Goals
6.0
8
Not enough data
6.2
7
Not enough data
Feedback
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Not enough data
Data
6.7
8
Not enough data
6.7
9
Not enough data
Agentic AI - Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
10.0
7
Not enough data
9.2
6
Platform Administration
Not enough data
9.0
5
Not enough data
10.0
10
Not enough data
9.6
8
Platform Payment Content
Not enough data
9.0
8
Not enough data
Not enough data
Not enough data
8.9
6
Reports
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Not enough data
Cleaning
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Not enough data
Generative AI
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
7.4
175
Not enough data
7.5
182
Feature Not Available
7.5
181
Not enough data
7.6
178
Feature Not Available
7.7
178
Platform Content
8.0
106
8.9
426
8.2
114
8.8
419
8.2
95
8.9
408
7.6
47
8.3
376
7.0
46
8.1
352
7.1
45
Feature Not Available
Platform Additional Functionality
8.4
129
9.0
421
7.5
51
Feature Not Available
7.9
60
8.6
370
7.8
82
8.8
386
7.9
100
8.9
403
Platform Data
7.6
56
Feature Not Available
7.9
77
Feature Not Available
7.6
64
Feature Not Available
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
Recruiting and Onboarding
6.6
49
8.1
331
8.3
116
8.8
417
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
96
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
Time Tracking
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
150
Not enough data
Administration
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
Platform
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Not enough data
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
Workforce Management Platform Features
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Not enough data
Platform
7.5
312
8.3
1401
7.4
165
8.0
1265
Feature Not Available
Feature Not Available
8.3
400
9.0
1446
8.5
410
9.3
1479
8.0
292
9.0
1380
8.2
401
9.0
1465
8.5
424
9.0
1469
Categories
Categories
Shared Categories
Paychex and RUN Powered by ADP are categorized as Time & Attendance, Payroll, Background Check, Onboarding, and Core HR
Unique Categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Applicant Tracking Systems (ATS), Benefits Administration, Performance Management, Workforce Management, HR Analytics, Corporate Learning Management Systems, Employee Perks, Expense Management, HCM Software, and Employee Recognition
RUN Powered by ADP is categorized as Job Description Management, Employee Engagement, Harassment Prevention Training, and Contractor Payments
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RUN Powered by ADP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Construction
10.3%
Accounting
6.0%
Hospital & Health Care
4.7%
Health, Wellness and Fitness
4.6%
Retail
4.0%
Other
70.5%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Some employers are allowing employees to access their payroll early for a fee. When does ADP plan on
2 Comments
MC
Hi Monica,
Great question and thank you for reaching out! Please check out our ADP Marketplace for solutions, like early pay, that integrate directly with...Read more
HOW CAN i GET TRAINED TO USE?
2 Comments
MJ
You tube is always a great resource, but if you have time call the implementation team at RUN and ask them to cobrowse with you and they can see your screen...Read more
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