G2 reviewers report that Harvest excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like real-time visualization of work processes, which enhances productivity and collaboration across teams.
According to verified reviews, Accelo stands out for its all-in-one approach, combining CRM, Help Desk, Sales, Project Management, and Billing into a single platform. This integration is particularly beneficial for businesses looking to streamline operations and reduce the need to switch between multiple applications.
Users say that Harvest's implementation process is quick and straightforward, with many highlighting the intuitive onboarding wizard that helps new users get started without hassle. In contrast, some Accelo users have mentioned challenges with setup, indicating a steeper learning curve.
Reviewers mention that Harvest provides robust time tracking capabilities, with features that make completing timesheets easy and efficient. Users have noted a high satisfaction with tracking time to projects and tasks, which is crucial for accurate billing and project management.
G2 reviewers highlight that while Accelo offers strong automation features that reduce manual tasks and errors, some users feel that its performance can lag behind Harvest in terms of reliability and speed, particularly in mobile user support.
According to recent feedback, Harvest's customer support is rated highly, with users appreciating the quality of assistance provided. In comparison, Accelo's support is also well-regarded, but some users have noted that it may not always meet their expectations in terms of response times and issue resolution.
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Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
What is the ultimate intention for the use of harvest?
3 Comments
JC
Track your time and manage the hours spent on each project. You can even start a timer when you start a task. Read more
What is the best way to keep my team actively logging time?
2 Comments
JS
Have them use a browser plugin that will allow them to more easily manage time. Training and ease of use are the best way to drive adoption. If you have...Read more
I am looking for an agency mentor to help me get my pricing right in the current market.
1 Comment
KS
Hi there! Happy to chat. Shoot me an email at kristelle@siarza.netRead more
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