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Best Voice Recognition Software for Medium-Sized Businesses

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Products classified in the overall Voice Recognition category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Voice Recognition to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Voice Recognition category.

In addition to qualifying for inclusion in the Voice Recognition Software category, to qualify for inclusion in the Medium-Sized Business Voice Recognition Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in Voice Recognition Available
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Google Cloud Speech-to-Text
(237)4.6 out of 5
7th Easiest To Use in Voice Recognition software
View top Consulting Services for Google Cloud Speech-to-Text
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI resea

    Users
    • Data Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Speech-to-Text Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    63
    Ease of Use
    56
    Transcription Accuracy
    52
    Speech to Text Conversion
    48
    Transcription
    31
    Cons
    Inaccuracy
    23
    Pricing Issues
    23
    Accent Recognition
    22
    Expensive
    21
    Accuracy Issues
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Speech-to-Text features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.5
    8.8
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,680,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI resea

Users
  • Data Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 40% Small-Business
Google Cloud Speech-to-Text Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
63
Ease of Use
56
Transcription Accuracy
52
Speech to Text Conversion
48
Transcription
31
Cons
Inaccuracy
23
Pricing Issues
23
Accent Recognition
22
Expensive
21
Accuracy Issues
18
View All Pros and Cons
Google Cloud Speech-to-Text features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease of Admin
Average: 8.5
8.8
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,680,097 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
Deepgram
(325)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Voice Recognition software
View top Consulting Services for Deepgram
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-n

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Deepgram is a speech-to-text service that provides transcription, sentiment analysis, and other audio intelligence features.
    • Reviewers appreciate Deepgram's high accuracy, real-time transcription capabilities, multilingual support, and easy integration with other tools and services.
    • Reviewers mentioned issues with Deepgram's pricing structure, limited language support, and occasional drops in transcription accuracy with heavy accents or background noise.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Deepgram Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    44
    Speed
    41
    Ease of Use
    35
    Quality
    33
    Real-time Transcription
    29
    Cons
    Limited Language Support
    19
    Pricing Issues
    16
    Expensive
    13
    Inaccuracy Issues
    9
    Improvement Needed
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Deepgram features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.5
    8.9
    Ease of Setup
    Average: 8.7
    8.8
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Deepgram
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @DeepgramAI
    10,355 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    262 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-n

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Deepgram is a speech-to-text service that provides transcription, sentiment analysis, and other audio intelligence features.
  • Reviewers appreciate Deepgram's high accuracy, real-time transcription capabilities, multilingual support, and easy integration with other tools and services.
  • Reviewers mentioned issues with Deepgram's pricing structure, limited language support, and occasional drops in transcription accuracy with heavy accents or background noise.
Deepgram Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
44
Speed
41
Ease of Use
35
Quality
33
Real-time Transcription
29
Cons
Limited Language Support
19
Pricing Issues
16
Expensive
13
Inaccuracy Issues
9
Improvement Needed
8
View All Pros and Cons
Deepgram features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease of Admin
Average: 8.5
8.9
Ease of Setup
Average: 8.7
8.8
Quality of Support
Average: 8.8
Seller Details
Seller
Deepgram
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@DeepgramAI
10,355 Twitter followers
LinkedIn® Page
www.linkedin.com
262 employees on LinkedIn®
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Krisp
(1,097)4.6 out of 5
1st Easiest To Use in Voice Recognition software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conver

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Krisp is a noise-cancelling and transcription software that provides meeting summaries and voice enhancement tools.
    • Users like Krisp's noise cancellation feature, its ability to transcribe and summarize meetings, and its user-friendly interface.
    • Reviewers mentioned occasional issues with hardware connection, inaccurate transcriptions, and the software's tendency to attribute all speech to one speaker when multiple people are talking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Krisp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    247
    Noise Cancellation
    215
    Transcription
    151
    Reliability
    145
    Easy Setup
    134
    Cons
    Audio Issues
    57
    Inaccurate Transcription
    49
    Poor Transcription Accuracy
    46
    Noise Issues
    41
    AI Inaccuracy
    40
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Krisp features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.5
    9.1
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Krisp Technologies, Inc.
    Company Website
    Year Founded
    2017
    HQ Location
    Berkeley, California
    Twitter
    @krispHQ
    6,312 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    355 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conver

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Krisp is a noise-cancelling and transcription software that provides meeting summaries and voice enhancement tools.
  • Users like Krisp's noise cancellation feature, its ability to transcribe and summarize meetings, and its user-friendly interface.
  • Reviewers mentioned occasional issues with hardware connection, inaccurate transcriptions, and the software's tendency to attribute all speech to one speaker when multiple people are talking.
Krisp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
247
Noise Cancellation
215
Transcription
151
Reliability
145
Easy Setup
134
Cons
Audio Issues
57
Inaccurate Transcription
49
Poor Transcription Accuracy
46
Noise Issues
41
AI Inaccuracy
40
View All Pros and Cons
Krisp features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
9.0
Ease of Admin
Average: 8.5
9.1
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
Krisp Technologies, Inc.
Company Website
Year Founded
2017
HQ Location
Berkeley, California
Twitter
@krispHQ
6,312 Twitter followers
LinkedIn® Page
www.linkedin.com
355 employees on LinkedIn®
Azure AI Speech
(64)3.9 out of 5
9th Easiest To Use in Voice Recognition software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure AI Speech is a comprehensive suite of AI-powered speech services designed to enhance applications with advanced voice capabilities. It offers developers tools to integrate features such as speec

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Azure AI Speech is a speech recognition and synthesis tool that provides transcription and translation services across multiple languages.
    • Reviewers frequently mention the high accuracy of the tool, its multilingual support, seamless integration with existing tech stacks, and its ability to handle text searches and configurations efficiently.
    • Users reported issues with complex setup and configuration, time-consuming model building and training, loss of accuracy with quick speaker changes or low-quality audio, and complicated pricing structure.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Azure AI Speech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    8
    Integrations
    6
    Multilingualism
    6
    Speech to Text Conversion
    6
    Ease of Use
    5
    Cons
    Inaccuracy
    4
    Accent Recognition
    3
    Accuracy Issues
    2
    Integration Issues
    2
    Noise Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Azure AI Speech features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Ease of Admin
    Average: 8.5
    8.0
    Ease of Setup
    Average: 8.7
    8.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,087,692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure AI Speech is a comprehensive suite of AI-powered speech services designed to enhance applications with advanced voice capabilities. It offers developers tools to integrate features such as speec

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Azure AI Speech is a speech recognition and synthesis tool that provides transcription and translation services across multiple languages.
  • Reviewers frequently mention the high accuracy of the tool, its multilingual support, seamless integration with existing tech stacks, and its ability to handle text searches and configurations efficiently.
  • Users reported issues with complex setup and configuration, time-consuming model building and training, loss of accuracy with quick speaker changes or low-quality audio, and complicated pricing structure.
Azure AI Speech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
8
Integrations
6
Multilingualism
6
Speech to Text Conversion
6
Ease of Use
5
Cons
Inaccuracy
4
Accent Recognition
3
Accuracy Issues
2
Integration Issues
2
Noise Issues
2
View All Pros and Cons
Azure AI Speech features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
7.9
Ease of Admin
Average: 8.5
8.0
Ease of Setup
Average: 8.7
8.0
Quality of Support
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,087,692 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
Mihup
(67)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI

    Users
    • Quality Analyst
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 58% Mid-Market
    • 25% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mihup is a platform that analyzes conversation and detects emotions and key topics, turning voice and text interactions into actionable intelligence and providing services such as live alerts during calls, compliance monitoring, sentiment shifts, and agent guidance.
    • Users like Mihup's accuracy and clarity in speech analytics, its seamless multilingual voice recognition, its ability to integrate with existing call systems and CRM tools, and the proactive and knowledgeable customer support team.
    • Reviewers mentioned that the user interface could be improved, the initial configuration for large datasets can be time-consuming, and the platform lacks transparency in pricing and other details.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mihup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    33
    Ease of Use
    24
    Features
    20
    Call Recording
    16
    Efficiency
    16
    Cons
    User Interface Issues
    17
    Improvement Needed
    10
    Poor UI Design
    10
    Accuracy Issues
    8
    Dashboard Issues
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mihup features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Ease of Admin
    Average: 8.5
    9.2
    Ease of Setup
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mihup Communications Private Limited.
    Year Founded
    2016
    HQ Location
    Kolkata, India
    Twitter
    @mihup_ai
    49 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI

Users
  • Quality Analyst
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 58% Mid-Market
  • 25% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mihup is a platform that analyzes conversation and detects emotions and key topics, turning voice and text interactions into actionable intelligence and providing services such as live alerts during calls, compliance monitoring, sentiment shifts, and agent guidance.
  • Users like Mihup's accuracy and clarity in speech analytics, its seamless multilingual voice recognition, its ability to integrate with existing call systems and CRM tools, and the proactive and knowledgeable customer support team.
  • Reviewers mentioned that the user interface could be improved, the initial configuration for large datasets can be time-consuming, and the platform lacks transparency in pricing and other details.
Mihup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
33
Ease of Use
24
Features
20
Call Recording
16
Efficiency
16
Cons
User Interface Issues
17
Improvement Needed
10
Poor UI Design
10
Accuracy Issues
8
Dashboard Issues
8
View All Pros and Cons
Mihup features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.4
Ease of Admin
Average: 8.5
9.2
Ease of Setup
Average: 8.7
9.2
Quality of Support
Average: 8.8
Seller Details
Seller
Mihup Communications Private Limited.
Year Founded
2016
HQ Location
Kolkata, India
Twitter
@mihup_ai
49 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Rev
(589)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rev helps legal professionals, journalists, and researchers capture, process, and use critical speech data. With 96%+ accurate AI transcription (upgradable to 99%+ with human review), Rev helps you wo

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Media Production
    Market Segment
    • 59% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rev is a transcription platform that converts audio and video files into text-based content, offering both AI and human-based transcription services.
    • Reviewers like the speed and accuracy of Rev's transcriptions, its ease of use, and the flexibility of choosing between AI and human-based transcription services.
    • Users experienced issues with the accuracy of transcriptions in cases of poor audio quality, background noise, or different accents, and some found the platform's user interface confusing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    173
    Transcription
    167
    Ease of Use
    159
    Transcription Accuracy
    129
    Time-saving
    116
    Cons
    Inaccurate Transcription
    53
    AI Inaccuracy
    47
    Inaccuracy
    33
    Poor Transcription Accuracy
    27
    AI Limitations
    25
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rev features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Ease of Admin
    Average: 8.5
    9.6
    Ease of Setup
    Average: 8.7
    9.3
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rev
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, Texas
    Twitter
    @rev
    10,691 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,031 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rev helps legal professionals, journalists, and researchers capture, process, and use critical speech data. With 96%+ accurate AI transcription (upgradable to 99%+ with human review), Rev helps you wo

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Media Production
Market Segment
  • 59% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rev is a transcription platform that converts audio and video files into text-based content, offering both AI and human-based transcription services.
  • Reviewers like the speed and accuracy of Rev's transcriptions, its ease of use, and the flexibility of choosing between AI and human-based transcription services.
  • Users experienced issues with the accuracy of transcriptions in cases of poor audio quality, background noise, or different accents, and some found the platform's user interface confusing.
Rev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
173
Transcription
167
Ease of Use
159
Transcription Accuracy
129
Time-saving
116
Cons
Inaccurate Transcription
53
AI Inaccuracy
47
Inaccuracy
33
Poor Transcription Accuracy
27
AI Limitations
25
View All Pros and Cons
Rev features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.5
Ease of Admin
Average: 8.5
9.6
Ease of Setup
Average: 8.7
9.3
Quality of Support
Average: 8.8
Seller Details
Seller
Rev
Company Website
Year Founded
2010
HQ Location
Austin, Texas
Twitter
@rev
10,691 Twitter followers
LinkedIn® Page
www.linkedin.com
4,031 employees on LinkedIn®
Speechmatics
(52)4.8 out of 5
Optimized for quick response
6th Easiest To Use in Voice Recognition software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in

    Users
    No information available
    Industries
    • Computer Software
    • Broadcast Media
    Market Segment
    • 56% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Speechmatics is a speech-to-text service that provides transcription capabilities across multiple languages and dialects, and is used for various applications such as transcription of audio recordings, integration into research tools, and large-scale audio processing of call recordings.
    • Reviewers appreciate the high accuracy of transcriptions, even in challenging audio conditions and diverse accents, the speed of processing, the ease of integration into workflows, and the robust support from the Speechmatics team.
    • Users experienced issues such as the lack of support for diverse local languages, the deletion of transcription jobs after 7 days, the need for more robust free/trial plans, and occasional lags in real-time processing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Speechmatics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    23
    Transcription Accuracy
    17
    Ease of Use
    16
    Efficiency
    13
    Transcription
    13
    Cons
    Limited Language Support
    5
    Limited Features
    4
    Limited Language Options
    4
    Slow Performance
    4
    Missing Features
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Speechmatics features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Ease of Admin
    Average: 8.5
    9.1
    Ease of Setup
    Average: 8.7
    9.1
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Speechmatics
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, England‎
    Twitter
    @Speechmatics
    3,648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in

Users
No information available
Industries
  • Computer Software
  • Broadcast Media
Market Segment
  • 56% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Speechmatics is a speech-to-text service that provides transcription capabilities across multiple languages and dialects, and is used for various applications such as transcription of audio recordings, integration into research tools, and large-scale audio processing of call recordings.
  • Reviewers appreciate the high accuracy of transcriptions, even in challenging audio conditions and diverse accents, the speed of processing, the ease of integration into workflows, and the robust support from the Speechmatics team.
  • Users experienced issues such as the lack of support for diverse local languages, the deletion of transcription jobs after 7 days, the need for more robust free/trial plans, and occasional lags in real-time processing.
Speechmatics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
23
Transcription Accuracy
17
Ease of Use
16
Efficiency
13
Transcription
13
Cons
Limited Language Support
5
Limited Features
4
Limited Language Options
4
Slow Performance
4
Missing Features
3
View All Pros and Cons
Speechmatics features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.1
Ease of Admin
Average: 8.5
9.1
Ease of Setup
Average: 8.7
9.1
Quality of Support
Average: 8.8
Seller Details
Seller
Speechmatics
Company Website
Year Founded
2006
HQ Location
Cambridge, England‎
Twitter
@Speechmatics
3,648 Twitter followers
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
Otter.ai
(455)4.4 out of 5
5th Easiest To Use in Voice Recognition software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

    Users
    • CEO
    • Account Executive
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 69% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Otter.ai is a transcription tool that captures meeting conversations in real time and generates notes, summaries, and action points.
    • Reviewers appreciate Otter.ai's ease of use, accurate transcription, and its ability to identify speakers, making it a valuable tool for managing meeting information.
    • Users reported issues with transcription accuracy in noisy environments or with different accents, and found reviewing longer transcripts time-consuming.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Otter.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    162
    Helpful
    134
    Accuracy
    118
    AI Summary
    114
    Transcription
    110
    Cons
    Recording Issues
    78
    Accuracy Issues
    54
    Missing Features
    49
    AI Inaccuracy
    47
    Inaccuracy
    44
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Otter.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Ease of Admin
    Average: 8.5
    9.0
    Ease of Setup
    Average: 8.7
    8.4
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Otter.ai
    Company Website
    HQ Location
    Mountain View, California
    Twitter
    @otter_ai
    17,090 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    281 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

Users
  • CEO
  • Account Executive
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 69% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Otter.ai is a transcription tool that captures meeting conversations in real time and generates notes, summaries, and action points.
  • Reviewers appreciate Otter.ai's ease of use, accurate transcription, and its ability to identify speakers, making it a valuable tool for managing meeting information.
  • Users reported issues with transcription accuracy in noisy environments or with different accents, and found reviewing longer transcripts time-consuming.
Otter.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
162
Helpful
134
Accuracy
118
AI Summary
114
Transcription
110
Cons
Recording Issues
78
Accuracy Issues
54
Missing Features
49
AI Inaccuracy
47
Inaccuracy
44
View All Pros and Cons
Otter.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.6
Ease of Admin
Average: 8.5
9.0
Ease of Setup
Average: 8.7
8.4
Quality of Support
Average: 8.8
Seller Details
Seller
Otter.ai
Company Website
HQ Location
Mountain View, California
Twitter
@otter_ai
17,090 Twitter followers
LinkedIn® Page
www.linkedin.com
281 employees on LinkedIn®
AssemblyAI - Speech to Text API
(109)4.6 out of 5
3rd Easiest To Use in Voice Recognition software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2017 and headquartered in San Francisco, AssemblyAI is a Speech AI platform serving over 200,000 developers worldwide. AssemblyAI specializes in providing speech recognition and understandi

    Users
    • CTO
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AssemblyAI - Speech to Text API is a tool used to transcribe audio files, detect languages and speakers, and provide accurate results in multiple languages.
    • Users frequently mention the high accuracy of transcriptions, the ease of integration, the ability to handle large volumes, and the support for multiple languages and speaker detection.
    • Users reported issues with speaker differentiation, the need for improved support for certain languages, the desire for more insights into transcriptions, and concerns about the cost of the service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AssemblyAI - Speech to Text API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    33
    Ease of Use
    22
    Transcription Accuracy
    21
    Transcripts
    16
    Documentation
    14
    Cons
    Pricing Issues
    8
    Inaccuracy
    7
    Limited Language Support
    7
    Slow Processing
    6
    Improvement Needed
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AssemblyAI - Speech to Text API features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Ease of Admin
    Average: 8.5
    8.9
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AssemblyAI
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @AssemblyAI
    45,576 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    101 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2017 and headquartered in San Francisco, AssemblyAI is a Speech AI platform serving over 200,000 developers worldwide. AssemblyAI specializes in providing speech recognition and understandi

Users
  • CTO
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AssemblyAI - Speech to Text API is a tool used to transcribe audio files, detect languages and speakers, and provide accurate results in multiple languages.
  • Users frequently mention the high accuracy of transcriptions, the ease of integration, the ability to handle large volumes, and the support for multiple languages and speaker detection.
  • Users reported issues with speaker differentiation, the need for improved support for certain languages, the desire for more insights into transcriptions, and concerns about the cost of the service.
AssemblyAI - Speech to Text API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
33
Ease of Use
22
Transcription Accuracy
21
Transcripts
16
Documentation
14
Cons
Pricing Issues
8
Inaccuracy
7
Limited Language Support
7
Slow Processing
6
Improvement Needed
5
View All Pros and Cons
AssemblyAI - Speech to Text API features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.6
Ease of Admin
Average: 8.5
8.9
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
AssemblyAI
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@AssemblyAI
45,576 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®
Jasper
(17)4.1 out of 5
View top Consulting Services for Jasper
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jasper is an open source platform for developing always-on, voice-controlled applications

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 65% Mid-Market
    • 29% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jasper features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Ease of Admin
    Average: 8.5
    7.4
    Ease of Setup
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jasper Project
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jasper is an open source platform for developing always-on, voice-controlled applications

Users
No information available
Industries
No information available
Market Segment
  • 65% Mid-Market
  • 29% Small-Business
Jasper features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.6
Ease of Admin
Average: 8.5
7.4
Ease of Setup
Average: 8.7
8.3
Quality of Support
Average: 8.8
Seller Details
Seller
Jasper Project
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
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