Best Voice Recognition Software for Medium-Sized Businesses

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Products classified in the overall Voice Recognition category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Voice Recognition to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Voice Recognition category.

In addition to qualifying for inclusion in the Voice Recognition Software category, to qualify for inclusion in the Medium-Sized Business Voice Recognition Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in Voice Recognition Available
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Google Cloud Speech-to-Text
(238)4.6 out of 5
7th Easiest To Use in Voice Recognition software
View top Consulting Services for Google Cloud Speech-to-Text
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI resea

    Users
    • Data Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Speech-to-Text Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Speech to Text Conversion
    5
    Transcription Accuracy
    5
    Accuracy
    4
    Real-time Transcription
    4
    Cons
    Expensive
    3
    Pricing Issues
    3
    Accuracy Issues
    2
    Complexity
    2
    Cost
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Speech-to-Text features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,755,640 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI resea

Users
  • Data Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 40% Small-Business
Google Cloud Speech-to-Text Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Speech to Text Conversion
5
Transcription Accuracy
5
Accuracy
4
Real-time Transcription
4
Cons
Expensive
3
Pricing Issues
3
Accuracy Issues
2
Complexity
2
Cost
2
View All Pros and Cons
Google Cloud Speech-to-Text features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease of Admin
Average: 8.6
8.8
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,755,640 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
Deepgram
(444)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Voice Recognition software
View top Consulting Services for Deepgram
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-n

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Deepgram is a speech-to-text service that provides transcription, sentiment analysis, and other features for audio processing.
    • Reviewers appreciate Deepgram's high accuracy in transcription, real-time processing capabilities, extensive language support, and user-friendly API, which integrates easily with other tools and services.
    • Users mentioned issues with Deepgram's pricing structure, limited language support, and the need for improvements in speaker diarization and handling of heavy accents or noisy audio.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Deepgram Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    41
    Speed
    39
    Ease of Use
    35
    Quality
    34
    Real-time Transcription
    29
    Cons
    Limited Language Support
    19
    Pricing Issues
    15
    Expensive
    13
    Inaccuracy Issues
    9
    Limited Languages
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Deepgram features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.6
    8.9
    Ease of Setup
    Average: 8.7
    8.8
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Deepgram
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @DeepgramAI
    10,469 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    262 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-n

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Deepgram is a speech-to-text service that provides transcription, sentiment analysis, and other features for audio processing.
  • Reviewers appreciate Deepgram's high accuracy in transcription, real-time processing capabilities, extensive language support, and user-friendly API, which integrates easily with other tools and services.
  • Users mentioned issues with Deepgram's pricing structure, limited language support, and the need for improvements in speaker diarization and handling of heavy accents or noisy audio.
Deepgram Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
41
Speed
39
Ease of Use
35
Quality
34
Real-time Transcription
29
Cons
Limited Language Support
19
Pricing Issues
15
Expensive
13
Inaccuracy Issues
9
Limited Languages
8
View All Pros and Cons
Deepgram features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease of Admin
Average: 8.6
8.9
Ease of Setup
Average: 8.7
8.8
Quality of Support
Average: 8.8
Seller Details
Seller
Deepgram
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@DeepgramAI
10,469 Twitter followers
LinkedIn® Page
www.linkedin.com
262 employees on LinkedIn®
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Azure AI Speech
(64)3.9 out of 5
9th Easiest To Use in Voice Recognition software
View top Consulting Services for Azure AI Speech
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure AI Speech is a comprehensive suite of AI-powered speech services designed to enhance applications with advanced voice capabilities. It offers developers tools to integrate features such as speec

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Azure AI Speech is a speech recognition and synthesis tool that supports multiple languages and offers features such as sentiment analysis and language translation.
    • Users like the high accuracy of Azure AI Speech, its multilingual support, and its seamless integration with other Microsoft tools and services, which simplifies deployment and enhances daily activities.
    • Users experienced issues with Azure AI Speech's accuracy when dealing with quick speaker changes or low-quality audio, and found the setup and configuration process complex, the pricing structure complicated, and the official documentation lacking in simplicity and robustness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Azure AI Speech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    8
    Integrations
    6
    Multilingualism
    6
    Speech to Text Conversion
    6
    Ease of Use
    5
    Cons
    Inaccuracy
    4
    Accent Recognition
    3
    Accuracy Issues
    2
    Integration Issues
    2
    Noise Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Azure AI Speech features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Ease of Admin
    Average: 8.6
    8.0
    Ease of Setup
    Average: 8.7
    8.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,088,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure AI Speech is a comprehensive suite of AI-powered speech services designed to enhance applications with advanced voice capabilities. It offers developers tools to integrate features such as speec

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Azure AI Speech is a speech recognition and synthesis tool that supports multiple languages and offers features such as sentiment analysis and language translation.
  • Users like the high accuracy of Azure AI Speech, its multilingual support, and its seamless integration with other Microsoft tools and services, which simplifies deployment and enhances daily activities.
  • Users experienced issues with Azure AI Speech's accuracy when dealing with quick speaker changes or low-quality audio, and found the setup and configuration process complex, the pricing structure complicated, and the official documentation lacking in simplicity and robustness.
Azure AI Speech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
8
Integrations
6
Multilingualism
6
Speech to Text Conversion
6
Ease of Use
5
Cons
Inaccuracy
4
Accent Recognition
3
Accuracy Issues
2
Integration Issues
2
Noise Issues
2
View All Pros and Cons
Azure AI Speech features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
7.9
Ease of Admin
Average: 8.6
8.0
Ease of Setup
Average: 8.7
8.0
Quality of Support
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,088,873 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
Krisp
(1,115)4.6 out of 5
1st Easiest To Use in Voice Recognition software
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conver

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Krisp is a noise cancellation and transcription software that aims to improve the clarity of audio during calls and transcribe meeting notes.
    • Reviewers appreciate Krisp's effective noise cancellation, automatic recording and transcription features, and its ability to integrate with various platforms, enhancing productivity and meeting efficiency.
    • Reviewers noted issues with Krisp's transcription accuracy for certain languages, occasional software glitches, and the lack of customization options for summaries and action items.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Krisp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    269
    Noise Cancellation
    224
    Transcription
    166
    Reliability
    154
    Easy Setup
    142
    Cons
    Audio Issues
    60
    Inaccurate Transcription
    57
    Poor Transcription Accuracy
    51
    AI Inaccuracy
    47
    Noise Issues
    44
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Krisp features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Krisp Technologies, Inc.
    Company Website
    Year Founded
    2017
    HQ Location
    Berkeley, California
    Twitter
    @krispHQ
    6,355 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    355 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conver

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Krisp is a noise cancellation and transcription software that aims to improve the clarity of audio during calls and transcribe meeting notes.
  • Reviewers appreciate Krisp's effective noise cancellation, automatic recording and transcription features, and its ability to integrate with various platforms, enhancing productivity and meeting efficiency.
  • Reviewers noted issues with Krisp's transcription accuracy for certain languages, occasional software glitches, and the lack of customization options for summaries and action items.
Krisp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
269
Noise Cancellation
224
Transcription
166
Reliability
154
Easy Setup
142
Cons
Audio Issues
60
Inaccurate Transcription
57
Poor Transcription Accuracy
51
AI Inaccuracy
47
Noise Issues
44
View All Pros and Cons
Krisp features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease of Admin
Average: 8.6
9.1
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
Krisp Technologies, Inc.
Company Website
Year Founded
2017
HQ Location
Berkeley, California
Twitter
@krispHQ
6,355 Twitter followers
LinkedIn® Page
www.linkedin.com
355 employees on LinkedIn®
Speechmatics
(52)4.8 out of 5
Optimized for quick response
6th Easiest To Use in Voice Recognition software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in

    Users
    No information available
    Industries
    • Computer Software
    • Broadcast Media
    Market Segment
    • 56% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Speechmatics is a transcription technology that provides speech-to-text services, speaker identification, and language recognition.
    • Users frequently mention the high accuracy of transcriptions, the speed of the service, the ability to recognize multiple languages, and the responsive support staff.
    • Users experienced limitations with the free trial plan, lack of support for diverse local languages, deletion of transcription jobs after 7 days, and the need to combine Speechmatics technology with other capabilities for specialized use-cases.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Speechmatics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    23
    Transcription Accuracy
    17
    Ease of Use
    16
    Efficiency
    13
    Transcription
    13
    Cons
    Limited Language Support
    5
    Limited Features
    4
    Limited Language Options
    4
    Slow Performance
    4
    Missing Features
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Speechmatics features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Setup
    Average: 8.7
    9.1
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Speechmatics
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, England‎
    Twitter
    @Speechmatics
    3,678 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in

Users
No information available
Industries
  • Computer Software
  • Broadcast Media
Market Segment
  • 56% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Speechmatics is a transcription technology that provides speech-to-text services, speaker identification, and language recognition.
  • Users frequently mention the high accuracy of transcriptions, the speed of the service, the ability to recognize multiple languages, and the responsive support staff.
  • Users experienced limitations with the free trial plan, lack of support for diverse local languages, deletion of transcription jobs after 7 days, and the need to combine Speechmatics technology with other capabilities for specialized use-cases.
Speechmatics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
23
Transcription Accuracy
17
Ease of Use
16
Efficiency
13
Transcription
13
Cons
Limited Language Support
5
Limited Features
4
Limited Language Options
4
Slow Performance
4
Missing Features
3
View All Pros and Cons
Speechmatics features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.1
Ease of Admin
Average: 8.6
9.1
Ease of Setup
Average: 8.7
9.1
Quality of Support
Average: 8.8
Seller Details
Seller
Speechmatics
Company Website
Year Founded
2006
HQ Location
Cambridge, England‎
Twitter
@Speechmatics
3,678 Twitter followers
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
Mihup
(67)4.7 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI

    Users
    • Quality Analyst
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 58% Mid-Market
    • 25% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mihup is a platform that analyzes conversation and detects emotions and key topics, turning voice and text interactions into actionable intelligence and providing services such as live alerts during calls, compliance monitoring, sentiment shifts, and agent guidance.
    • Users like Mihup's accuracy and clarity in speech analytics, its seamless multilingual voice recognition, its ability to integrate with existing call systems and CRM tools, and the proactive and knowledgeable customer support team.
    • Reviewers mentioned that the user interface could be improved, the initial configuration for large datasets can be time-consuming, and the platform lacks transparency in pricing and other details.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mihup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    30
    Ease of Use
    21
    Features
    20
    Artificial Intelligence
    14
    Call Recording
    14
    Cons
    User Interface Issues
    17
    Improvement Needed
    10
    Poor UI Design
    10
    Accuracy Issues
    8
    Dashboard Issues
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mihup features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Ease of Admin
    Average: 8.6
    9.2
    Ease of Setup
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mihup Communications Private Limited.
    Year Founded
    2016
    HQ Location
    Kolkata, India
    Twitter
    @mihup_ai
    49 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI

Users
  • Quality Analyst
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 58% Mid-Market
  • 25% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mihup is a platform that analyzes conversation and detects emotions and key topics, turning voice and text interactions into actionable intelligence and providing services such as live alerts during calls, compliance monitoring, sentiment shifts, and agent guidance.
  • Users like Mihup's accuracy and clarity in speech analytics, its seamless multilingual voice recognition, its ability to integrate with existing call systems and CRM tools, and the proactive and knowledgeable customer support team.
  • Reviewers mentioned that the user interface could be improved, the initial configuration for large datasets can be time-consuming, and the platform lacks transparency in pricing and other details.
Mihup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
30
Ease of Use
21
Features
20
Artificial Intelligence
14
Call Recording
14
Cons
User Interface Issues
17
Improvement Needed
10
Poor UI Design
10
Accuracy Issues
8
Dashboard Issues
8
View All Pros and Cons
Mihup features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.4
Ease of Admin
Average: 8.6
9.2
Ease of Setup
Average: 8.7
9.2
Quality of Support
Average: 8.8
Seller Details
Seller
Mihup Communications Private Limited.
Year Founded
2016
HQ Location
Kolkata, India
Twitter
@mihup_ai
49 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Otter.ai
(462)4.4 out of 5
5th Easiest To Use in Voice Recognition software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

    Users
    • CEO
    • Account Executive
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 69% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Otter.ai is a transcription and note-taking tool that automatically joins meetings, records audio, and provides transcriptions and summaries.
    • Reviewers frequently mention the tool's accuracy in transcribing conversations, its ability to provide clear notes and summaries, and its seamless integration with platforms like Zoom and Google Meet.
    • Users reported issues with transcription accuracy for non-English languages and regional accents, difficulties in speaker identification, and limitations in the free plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Otter.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    145
    Helpful
    123
    Accuracy
    105
    Transcription
    100
    Meetings
    96
    Cons
    Recording Issues
    66
    Accuracy Issues
    55
    AI Inaccuracy
    47
    Inaccuracy
    46
    Missing Features
    46
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Otter.ai features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Ease of Admin
    Average: 8.6
    9.0
    Ease of Setup
    Average: 8.7
    8.4
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Otter.ai
    Company Website
    HQ Location
    Mountain View, California
    Twitter
    @otter_ai
    17,131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    280 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

Users
  • CEO
  • Account Executive
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 69% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Otter.ai is a transcription and note-taking tool that automatically joins meetings, records audio, and provides transcriptions and summaries.
  • Reviewers frequently mention the tool's accuracy in transcribing conversations, its ability to provide clear notes and summaries, and its seamless integration with platforms like Zoom and Google Meet.
  • Users reported issues with transcription accuracy for non-English languages and regional accents, difficulties in speaker identification, and limitations in the free plan.
Otter.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
145
Helpful
123
Accuracy
105
Transcription
100
Meetings
96
Cons
Recording Issues
66
Accuracy Issues
55
AI Inaccuracy
47
Inaccuracy
46
Missing Features
46
View All Pros and Cons
Otter.ai features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
Ease of Admin
Average: 8.6
9.0
Ease of Setup
Average: 8.7
8.4
Quality of Support
Average: 8.8
Seller Details
Seller
Otter.ai
Company Website
HQ Location
Mountain View, California
Twitter
@otter_ai
17,131 Twitter followers
LinkedIn® Page
www.linkedin.com
280 employees on LinkedIn®
Rev
(589)4.7 out of 5
Optimized for quick response
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Digital evidence has grown 10–100x in the last decade — body-worn cameras on every officer, dash cams on every car, smartphones and doorbells recording every incident, and hours of 911, jail calls, an

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Media Production
    Market Segment
    • 59% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rev is a transcription service that converts audio from meetings, interviews, and webinars into text, allowing users to avoid manual typing and re-listening to recordings.
    • Users frequently mention the speed and accuracy of Rev's transcriptions, its ease of use, and its ability to save them significant time in their workflows.
    • Reviewers noted that Rev struggles with understanding dialects and accents, leading to inaccuracies in the transcriptions, and some users found the user interface slightly complicated.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    196
    Transcription
    189
    Ease of Use
    183
    Transcription Accuracy
    144
    Time-saving
    127
    Cons
    Inaccurate Transcription
    60
    AI Inaccuracy
    51
    Inaccuracy
    36
    Poor Transcription Accuracy
    36
    Recording Limitations
    27
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rev features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Ease of Admin
    Average: 8.6
    9.6
    Ease of Setup
    Average: 8.7
    9.3
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rev.com
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, Texas
    Twitter
    @rev
    10,684 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,031 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Digital evidence has grown 10–100x in the last decade — body-worn cameras on every officer, dash cams on every car, smartphones and doorbells recording every incident, and hours of 911, jail calls, an

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Media Production
Market Segment
  • 59% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rev is a transcription service that converts audio from meetings, interviews, and webinars into text, allowing users to avoid manual typing and re-listening to recordings.
  • Users frequently mention the speed and accuracy of Rev's transcriptions, its ease of use, and its ability to save them significant time in their workflows.
  • Reviewers noted that Rev struggles with understanding dialects and accents, leading to inaccuracies in the transcriptions, and some users found the user interface slightly complicated.
Rev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
196
Transcription
189
Ease of Use
183
Transcription Accuracy
144
Time-saving
127
Cons
Inaccurate Transcription
60
AI Inaccuracy
51
Inaccuracy
36
Poor Transcription Accuracy
36
Recording Limitations
27
View All Pros and Cons
Rev features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.5
Ease of Admin
Average: 8.6
9.6
Ease of Setup
Average: 8.7
9.3
Quality of Support
Average: 8.8
Seller Details
Seller
Rev.com
Company Website
Year Founded
2010
HQ Location
Austin, Texas
Twitter
@rev
10,684 Twitter followers
LinkedIn® Page
www.linkedin.com
4,031 employees on LinkedIn®
AssemblyAI - Speech to Text API
(113)4.6 out of 5
3rd Easiest To Use in Voice Recognition software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2017 and headquartered in San Francisco, AssemblyAI is a Speech AI platform serving over 200,000 developers worldwide. AssemblyAI specializes in providing speech recognition and understandi

    Users
    • CTO
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AssemblyAI - Speech to Text API is a tool used to convert recorded audio and video files into written transcripts, often used for transcribing therapy sessions, call center recordings, and long-form audio files.
    • Reviewers frequently mention the high transcription accuracy, the ability to detect languages and speakers, the support for multiple languages, and the ease of integration and setup as key benefits of using AssemblyAI - Speech to Text API.
    • Reviewers mentioned issues with the cost when processing large amounts of audio, limited configurability around diarization, the need for more language support for the latest model, and the desire for improved speaker differentiation and transcription speed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AssemblyAI - Speech to Text API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    36
    Ease of Use
    26
    Transcription Accuracy
    21
    Transcripts
    18
    Speed
    17
    Cons
    Limited Language Support
    10
    Pricing Issues
    8
    Inaccuracy
    7
    Slow Processing
    6
    Improvement Needed
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AssemblyAI - Speech to Text API features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Ease of Admin
    Average: 8.6
    9.0
    Ease of Setup
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AssemblyAI
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @AssemblyAI
    45,751 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2017 and headquartered in San Francisco, AssemblyAI is a Speech AI platform serving over 200,000 developers worldwide. AssemblyAI specializes in providing speech recognition and understandi

Users
  • CTO
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AssemblyAI - Speech to Text API is a tool used to convert recorded audio and video files into written transcripts, often used for transcribing therapy sessions, call center recordings, and long-form audio files.
  • Reviewers frequently mention the high transcription accuracy, the ability to detect languages and speakers, the support for multiple languages, and the ease of integration and setup as key benefits of using AssemblyAI - Speech to Text API.
  • Reviewers mentioned issues with the cost when processing large amounts of audio, limited configurability around diarization, the need for more language support for the latest model, and the desire for improved speaker differentiation and transcription speed.
AssemblyAI - Speech to Text API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
36
Ease of Use
26
Transcription Accuracy
21
Transcripts
18
Speed
17
Cons
Limited Language Support
10
Pricing Issues
8
Inaccuracy
7
Slow Processing
6
Improvement Needed
5
View All Pros and Cons
AssemblyAI - Speech to Text API features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.6
Ease of Admin
Average: 8.6
9.0
Ease of Setup
Average: 8.7
8.9
Quality of Support
Average: 8.8
Seller Details
Seller
AssemblyAI
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@AssemblyAI
45,751 Twitter followers
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®
Jasper
(17)4.1 out of 5
View top Consulting Services for Jasper
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jasper is an open source platform for developing always-on, voice-controlled applications

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 65% Mid-Market
    • 29% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jasper features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Ease of Admin
    Average: 8.6
    7.4
    Ease of Setup
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jasper Project
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jasper is an open source platform for developing always-on, voice-controlled applications

Users
No information available
Industries
No information available
Market Segment
  • 65% Mid-Market
  • 29% Small-Business
Jasper features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.6
Ease of Admin
Average: 8.6
7.4
Ease of Setup
Average: 8.7
8.3
Quality of Support
Average: 8.8
Seller Details
Seller
Jasper Project
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
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