# Best Voice Recognition Software for Medium-Sized Businesses

## How Many Voice Recognition Software Products Does G2 Track?

**Total Products under this Category:** 201

### Category Stats (Aug 2026)

- **Average Rating:** 4.49/5 (↓0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** JotMe (+0.39%) - Among all products in this category, JotMe recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Voice Recognition Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 4,800+ Authentic Reviews
- 201+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Voice Recognition Software
 ![G2 Grid® for Voice Recognition Software plotting products by satisfaction and market presence](https://www.g2.com/categories/voice-recognition/grids.png?focus%5B%5D=21471&focus%5B%5D=77169&focus%5B%5D=106207&focus%5B%5D=109345&focus%5B%5D=52219&focus%5B%5D=1324493&focus%5B%5D=84794&focus%5B%5D=22198)

Highlighted products: Google Cloud Speech-to-Text, Deepgram, Krisp, Otter.ai, Azure AI Speech, OpenAI Whisper, Speechmatics, and Rev.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voice-recognition/grids.json?focus%5B%5D=google-cloud-speech-to-text&focus%5B%5D=deepgram&focus%5B%5D=krisp&focus%5B%5D=otter-ai&focus%5B%5D=azure-ai-speech&focus%5B%5D=openai-whisper&focus%5B%5D=speechmatics&focus%5B%5D=rev&segment=mid-market)

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### [Google Cloud Speech-to-Text](https://www.g2.com/products/google-cloud-speech-to-text/reviews)

Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI research and technology, Google Cloud's Speech-to-Text API helps you accurately transcribe speech into text in 73 languages and 137 different local variants. Leverage Google’s most advanced deep learning neural network algorithms for automatic speech recognition (ASR) and deploy ASR wherever you need it, whether in the cloud with the API, on-premises with Speech-to-Text On-Prem, or locally on any device with Speech On-Device.

**Average Rating:** 4.5/5.0

**Total Reviews:** 304

#### How Do G2 Users Rate Google Cloud Speech-to-Text?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.6/10)
- **Ease of Setup:** 8.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Google Cloud Speech-to-Text?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Who Uses This:** Data Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Small, 38% Medium

#### What Do G2 Reviewers Say About Google Cloud Speech-to-Text?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Google Cloud Speech-to-Text, facilitating swift audio-to-text transcription with great accuracy.
- Users appreciate the **ease of use and accurate transcription** of Google Cloud Speech-to-Text, enhancing meeting productivity.
- Users highlight the **high transcription accuracy** of Google Cloud Speech-to-Text, enhancing workflow and usability across languages.
- Users highly value the **accuracy** of Google Cloud Speech-to-Text, praising its performance across multiple languages and accents.
- Users commend the **real-time transcription** capability of Google Cloud Speech-to-Text, enhancing meetings and live applications effortlessly.

##### Cons

- Users find the **cost can creep up** significantly when processing high volumes of audio, making it expensive.
- Users note that the **pricing can get expensive** with high audio volume, which may deter some potential users.
- Users report **accuracy issues** with Google Cloud Speech-to-Text, often requiring manual corrections for optimal results.
- Users find the **complexity of managing access** challenging, leading to potential delays and confusion with multiple Google products.
- Users note that the **cost can escalate** significantly when processing large amounts of audio data.

#### What Are Recent G2 Reviews of Google Cloud Speech-to-Text?

**["helpful interface"](https://www.g2.com/survey_responses/google-cloud-speech-to-text-review-13175679)**

**Rating:** 5.0/5.0 stars

_— Aravind R._

[Read full review](https://www.g2.com/survey_responses/google-cloud-speech-to-text-review-13175679)

**["High-Accuracy, Scalable Speech-to-Text with Easy Integration"](https://www.g2.com/survey_responses/google-cloud-speech-to-text-review-13175453)**

**Rating:** 4.5/5.0 stars

_— Subhashree S._

[Read full review](https://www.g2.com/survey_responses/google-cloud-speech-to-text-review-13175453)

### [Deepgram](https://www.g2.com/products/deepgram/reviews)

Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-native foundational models, accessed via APIs or self-managed software. Start building with $200 in free credits! Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio with superior accuracy 🗣️ Convert text into natural-sounding AI voices for enterprise use cases with text-to-speech ⚡️ Easily build voice agents with our unified Voice Agent API 🌎 Accurately transcribe audio in over 36+ languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference

**Average Rating:** 4.6/5.0

**Total Reviews:** 471

#### How Do G2 Users Rate Deepgram?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.6/10)
- **Ease of Setup:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Deepgram?

- **Seller:** [Deepgram](https://www.g2.com/sellers/deepgram)
- **Company Website:** deepgram.com
- **Year Founded:** 2015
- **HQ Location:** San Francisco, California
- **Twitter:** @DeepgramAI  
10,837 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a4f09519882843ef34c69f2628a3c6c1cc8fa6dbc3212cdb2bd60ad3ad50f36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepgram%2F&secure%5Burl_type%5D=linkedin_company_website)  
325 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 80% Small, 19% Medium

#### What Do G2 Reviewers Say About Deepgram?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **high accuracy** of Deepgram, appreciating its fast and reliable speech-to-text capabilities.
- Users praise the **fast and reliable transcriptions** of Deepgram, significantly saving time in their workflows.
- Users appreciate the **ease of use** of Deepgram, thanks to its simple API and extensive language support.
- Users praise the **excellent transcription accuracy** of Deepgram, consistently benefiting from its efficient audio processing capabilities.
- Users commend Deepgram for its **fast and accurate real-time transcription** , enhancing various applications like call analysis and subtitling.

##### Cons

- Users note a **lack of language support** in Deepgram, limiting usability and versatility for global audiences.
- Users find Deepgram's **pricing issues** concerning, especially for large projects and startups with limited budgets.
- Users find the **pricing a bit high** for large projects, making it challenging for startups and students.
- Users experience **inaccuracy issues** with Deepgram, including missed words and limited language support affecting transcription quality.
- Users note the **limited language support** in Deepgram, though improvements are being made to expand options.

#### What Are Recent G2 Reviews of Deepgram?

**["Great Value STT/TTS with Strong Nova 3 Features and Easy Integration"](https://www.g2.com/survey_responses/deepgram-review-13198079)**

**Rating:** 4.5/5.0 stars

_— Akshay M._

[Read full review](https://www.g2.com/survey_responses/deepgram-review-13198079)

**["The fastest Speech to Text service I've ever used!"](https://www.g2.com/survey_responses/deepgram-review-6632115)**

**Rating:** 5.0/5.0 stars

_— D Santhosh K._

[Read full review](https://www.g2.com/survey_responses/deepgram-review-6632115)

#### What Are G2 Users Discussing About Deepgram?

- [What is Deepgram used for?](https://www.g2.com/discussions/what-is-deepgram-used-for) - 1 comment

### [Krisp](https://www.g2.com/products/krisp/reviews)

Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conversion, voice translation, transcription, summarization, and other AI-driven voice features. It provides a privacy-first, scalable audio solutions for calls, meetings, customer support, and embedded voice applications. Krisp brings together three AI-powered products in one platform—AI Meeting Assistant, AI Call Center, and Real-Time AI Voice SDK. It runs on-device or in the cloud and integrates seamlessly with all major conferencing platforms and developer environments. AI Meeting Assistant - Live transcription and recording without required bots - AI-generated meeting summaries, action items, and CRM sync - Noise, echo, and background voice cancellation for crisp audio - Multilingual support and custom vocabulary for industry terms AI Call Center - Real-time accent conversion for global customer communication - Instant voice translation across 80+ languages - AI Agent Assist for live knowledge prompts, after-call summaries, and coaching - Advanced noise, echo, and voice cancellation for clear, effective calls Real-Time AI Voice SDK - Voice isolation and turn-taking for natural voice AI interactions - Outbound Background Voice Cancellation (BVC) for real-time communication - Inbound and outbound Noise Cancellation (NC) - Accent Conversion for calls - Cross-platform libraries and wrappers for web, mobile, desktop, and server deployments Krisp is SOC 2, GDPR, HIPAA, and PCI-DSS certified and does not store voice data. Deployed on more than 200 million devices and processing over 80 billion minutes of conversations each month, it gives organizations a unified way to improve meeting productivity, raise contact center performance, and build advanced voice-enabled products

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,571

#### How Do G2 Users Rate Krisp?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.6/10)
- **Ease of Setup:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Krisp?

- **Seller:** [Krisp Technologies, Inc.](https://www.g2.com/sellers/krisp-technologies-inc)
- **Company Website:** krisp.ai
- **Year Founded:** 2017
- **HQ Location:** Berkeley, California
- **Twitter:** @krispHQ  
6,531 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ad37b5f36416529f2898d8eaaf71b6a41a003ce3517cb8bf753356d3109b0a53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkrisphq%2F&secure%5Burl_type%5D=linkedin_company_website)  
374 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 53% Small, 20% Medium

#### What Do G2 Reviewers Say About Krisp?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Krisp, finding setup and management straightforward and efficient for meetings.
- Users rave about the **effective noise cancellation** of Krisp, ensuring clarity during meetings in noisy environments.
- Users value Krisp's **voice transcription** for efficiently summarizing meetings and generating actionable notes seamlessly.
- Users praise Krisp for its **reliable noise isolation** , ensuring clear communication even in noisy environments.
- Users find the **easy setup** of Krisp impressive, allowing seamless integration and quick installation across platforms.

##### Cons

- Users experience **audio issues** with Krisp, including choppy sound and latency during usage, particularly on older devices.
- Users report **inaccurate transcription** for Hindi, which limits the effectiveness of Krisp in multilingual meetings.
- Users find the **transcription accuracy poor** , often encountering incorrect words and slight mistakes during meetings.
- Users report **AI inaccuracy issues** with accent identification and speaker recognition, impacting meeting transcripts.
- Users report **noise issues** with Krisp, including mic problems and occasional over-filtering during meetings.

#### What Are Recent G2 Reviews of Krisp?

**["Noise Cancellation Magic, Needs Live Transcription"](https://www.g2.com/survey_responses/krisp-review-13238225)**

**Rating:** 5.0/5.0 stars

_— Ruth G._

[Read full review](https://www.g2.com/survey_responses/krisp-review-13238225)

**["Krisp Makes Calls Sound Professional, Even in Noisy Workspaces"](https://www.g2.com/survey_responses/krisp-review-13249277)**

**Rating:** 5.0/5.0 stars

_— VERONICA DENEF G._

[Read full review](https://www.g2.com/survey_responses/krisp-review-13249277)

#### What Are G2 Users Discussing About Krisp?

- [Is krisp Noise Cancellation free?](https://www.g2.com/discussions/is-krisp-noise-cancellation-free) - 4 comments, 1 upvote
- [Does krisp record your conversations?](https://www.g2.com/discussions/does-krisp-record-your-conversations) - 4 comments, 1 upvote
- [Is krisp a good software?](https://www.g2.com/discussions/is-krisp-a-good-software) - 10 comments, 1 upvote
- [What does krisp app do?](https://www.g2.com/discussions/what-does-krisp-app-do) - 6 comments

### [Otter.ai](https://www.g2.com/products/otter-ai/reviews)

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes. Otter AI Chat is like having ChatGPT for your meetings, it allows meeting participants to ask Otter questions about the meeting, including “what did I miss”, or “write a follow-up email to all participants”. Otter offers iOS and Android Apps to make it easy to record and transcribe in-person meetings. Otter also allows users to import and transcribe pre-recorded audio and video files. Designed specifically for the workflow of sales teams, OtterPilot for Sales shortens sales cycles by capturing critical information in real-time and automating follow-up emails and sentiment analysis. OtterPilot for Sales integrates with Salesforce and Hubspot to help automate call reporting. Improve win rates by sharing best practices and coaching reps based on data-driven insights. Boost productivity and free up time by automating tedious tasks like note-taking and data entry so SDRs, Sale Reps, Account Executives, Customer Success Managers, Sales Leaders and CROs can focus all of their attention on the customer and closing more deals. Otter.ai has over 15 million registered users and has transcribed over a billion meetings. Otter was named a top AI App by The Wall Street Journal in June 2023.

**Average Rating:** 4.4/5.0

**Total Reviews:** 499

#### How Do G2 Users Rate Otter.ai?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.6/10)
- **Ease of Setup:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Otter.ai?

- **Seller:** [Otter.ai](https://www.g2.com/sellers/otter-ai)
- **Company Website:** otter.ai
- **HQ Location:** Mountain View, California
- **Twitter:** @otter\_ai  
17,074 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d7cf63698d850ec5f00e57a8e5c58280f4f621c4ee2cf05bd271c2460181b71&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F35593855%2F&secure%5Burl_type%5D=linkedin_company_website)  
282 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 70% Small, 20% Medium

#### What Do G2 Reviewers Say About Otter.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Otter.ai, enabling seamless transcription and effective summarization of discussions.
- Users appreciate the **helpfulness** of Otter.ai for effortless note-taking and easy access to meeting summaries.
- Users value the **high accuracy** of Otter.ai, appreciating its 95% accurate transcripts and speaker recognition capabilities.
- Users appreciate the **quick and accurate transcription** provided by Otter.ai, enhancing productivity and collaboration in meetings.
- Users value the **organized meeting summaries** of Otter.ai that enhance clarity and accessibility of key points.

##### Cons

- Users face **recording issues** with agent participation confusion and occasional transcription failures, leading to manual recordings instead.
- Users experience **accuracy issues** with Otter.ai, especially with accents, background noise, and overlapping conversations.
- Users report **inaccuracy issues** with Otter.ai, especially with quick speech, heavy accents, and multiple speakers.
- Users encounter **AI inaccuracy** with Otter.ai, especially with accents, background noise, and multiple speakers, affecting transcript quality.
- Users note **missing features** in Otter.ai, especially regarding post-meeting summaries and speaker identification reliability.

#### What Are Recent G2 Reviews of Otter.ai?

**["Retrieve and review talks and webinars easily, with a very intuitive experience"](https://www.g2.com/survey_responses/otter-ai-review-13266593)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/otter-ai-review-13266593)

**["A Great Time-Saving Tool for Automated Meeting Notes and Summaries with Otter.ai"](https://www.g2.com/survey_responses/otter-ai-review-13136196)**

**Rating:** 5.0/5.0 stars

_— Kayreal P._

[Read full review](https://www.g2.com/survey_responses/otter-ai-review-13136196)

#### What Are G2 Users Discussing About Otter.ai?

- [What is Otter.ai used for?](https://www.g2.com/discussions/what-is-otter-ai-used-for) - 2 comments, 1 upvote
- [How good is Otter AI?](https://www.g2.com/discussions/how-good-is-otter-ai)
- [How do you transcribe on Otter AI?](https://www.g2.com/discussions/how-do-you-transcribe-on-otter-ai) - 1 comment, 1 upvote
- [Does Otter AI work with Microsoft teams?](https://www.g2.com/discussions/does-otter-ai-work-with-microsoft-teams) - 1 comment, 1 upvote
- [What does otter AI do?](https://www.g2.com/discussions/what-does-otter-ai-do) - 2 comments, 1 upvote

### [Azure AI Speech](https://www.g2.com/products/azure-ai-speech/reviews)

Azure AI Speech is a comprehensive suite of AI-powered speech services designed to enhance applications with advanced voice capabilities. It offers developers tools to integrate features such as speech-to-text, text-to-speech, speech translation, and speaker recognition into their applications, enabling natural and efficient voice interactions. Key Features and Functionality: - Speech-to-Text: Accurately transcribe spoken language into text in real-time or through batch processing, supporting over 140 languages and dialects. - Text-to-Speech: Convert written text into natural-sounding speech using a variety of prebuilt neural voices, with options to create custom voices that reflect a brand's unique identity. - Speech Translation: Facilitate real-time, multi-language communication by translating spoken audio into different languages, supporting a wide range of language pairs. - Speaker Recognition: Identify and verify individual speakers based on their voice characteristics, enhancing security and personalization in applications. - Voice Live API: Enable low-latency, high-quality speech-to-speech interactions for voice agents, integrating speech recognition, generative AI, and text-to-speech functionalities into a single, unified interface. Primary Value and Solutions Provided: Azure AI Speech empowers developers to create voice-enabled applications that offer natural and engaging user experiences. By leveraging its multilingual support and customizable voice options, businesses can enhance accessibility, improve customer service through interactive voice response systems, and expand their reach to a global audience. The service's flexibility allows deployment in the cloud or at the edge, ensuring seamless integration into various platforms and devices.

**Average Rating:** 3.9/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Azure AI Speech?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.6/10)
- **Ease of Setup:** 8.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Azure AI Speech?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Small, 25% Medium

#### What Do G2 Reviewers Say About Azure AI Speech?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **high accuracy of speech recognition** in Azure AI Speech, enhancing daily communication across languages.
- Users praise the **seamless integrations** of Azure AI Speech with existing tech stacks, enhancing functionality and convenience.
- Users appreciate the **multilingual support** of Azure AI Speech, making it a versatile tool for diverse language needs.
- Users value the **highly accurate speech recognition** of Azure AI Speech, enhancing productivity across various applications.
- Users appreciate the **ease of use** of Azure AI Speech due to smooth setup and comprehensive documentation.

##### Cons

- Users experience **inaccuracy in word conversion** and pronunciation, impacting overall effectiveness of Azure AI Speech.
- Users report that Azure AI Speech struggles with **accent recognition** , especially in multi-speaker environments and heavy accents.
- Users experience **accuracy issues** with Azure AI Speech, particularly when handling multiple speakers or poor audio quality.
- Users face **integration issues** with Azure AI Speech, particularly with custom models and multichannel audio configurations.
- Users find that **noise issues** can hinder Azure AI Speech's performance, especially with heavy accents and background sounds.

#### What Are Recent G2 Reviews of Azure AI Speech?

**["Strong Speech-to-Text and Voice AI Features"](https://www.g2.com/survey_responses/azure-ai-speech-review-12865082)**

**Rating:** 4.5/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/azure-ai-speech-review-12865082)

**["Remarkably Human-Sounding TTS and Accurate, Noise-Resistant Transcription"](https://www.g2.com/survey_responses/azure-ai-speech-review-13039819)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/azure-ai-speech-review-13039819)

#### What Are G2 Users Discussing About Azure AI Speech?

- [What is Microsoft Speaker Recognition API used for?](https://www.g2.com/discussions/what-is-microsoft-speaker-recognition-api-used-for)
- [What is Microsoft Custom Recognition Intelligent Service (CRIS) used for?](https://www.g2.com/discussions/what-is-microsoft-custom-recognition-intelligent-service-cris-used-for)
- [What is Azure Custom Speech Service used for?](https://www.g2.com/discussions/what-is-azure-custom-speech-service-used-for)

### [OpenAI Whisper](https://www.g2.com/products/openai-whisper/reviews)

Whisper is a general-purpose speech recognition model. It is trained on a large dataset of diverse audio and is also a multitasking model that can perform multilingual speech recognition, speech translation, and language identification.

**Average Rating:** 4.3/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate OpenAI Whisper?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.6/10)
- **Ease of Setup:** 8.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind OpenAI Whisper?

- **Seller:** [OpenAI](https://www.g2.com/sellers/openai)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @OpenAI  
4,941,980 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ecd1d449cf2e9761bb2e5b1f1675e8d4421cefb5efd4c38e1b88c4215c445d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fopenai%2F&secure%5Burl_type%5D=linkedin_company_website)  
8,807 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 61% Small, 27% Medium

#### What Do G2 Reviewers Say About OpenAI Whisper?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **high accuracy** of OpenAI Whisper, particularly in noisy environments and with diverse accents.
- Users appreciate the **clear documentation** of OpenAI Whisper, facilitating simple setup and integration into workflows.
- Users appreciate the **implementation ease** of OpenAI Whisper, thanks to its clear documentation and smooth integration.
- Users appreciate the **strong multilingual support** of OpenAI Whisper, enhancing its reliability across diverse accents and audio conditions.
- Users commend the **noise cancellation** of OpenAI Whisper, noting its accuracy even in noisy environments.

##### Cons

- Users find the **slow processing** of long audio files in OpenAI Whisper to be a significant drawback.
- Users note the **improvement needed** in Whisper's processing speed and capabilities for large files and live transcription.
- Users experience **slow performance** with OpenAI Whisper, especially with large files and during real-time transcription.

#### What Are Recent G2 Reviews of OpenAI Whisper?

**["Murf.ai Delivers Fast, Professional Voiceovers with Minimal Effort"](https://www.g2.com/survey_responses/openai-whisper-review-13109310)**

**Rating:** 4.0/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/openai-whisper-review-13109310)

**["Really useful open-source speech recognition tool for Python college projects"](https://www.g2.com/survey_responses/openai-whisper-review-13165268)**

**Rating:** 4.5/5.0 stars

_— Krishnakant R._

[Read full review](https://www.g2.com/survey_responses/openai-whisper-review-13165268)

### [Speechmatics](https://www.g2.com/products/speechmatics/reviews)

Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in-class accuracy, security, and flexibility. Our enterprise-grade APIs provide real-time and batch transcription with unmatched precision—across the widest range of languages, dialects, and accents. Built on Foundational Speech Technology, Speechmatics powers mission-critical voice applications, from media & entertainment to contact centers, financial services, healthcare and beyond. With on-premises and cloud deployment options, businesses can ensure data security and compliance while unlocking the full potential of their voice data. Trusted by global leaders, Speechmatics is the go-to solution for enterprises looking to transcribe, analyze, and understand speech with unrivaled accuracy. 🔹Unmatched Accuracy – Industry-best transcription across diverse languages & accents 🔹Flexible Deployment – Cloud, on-prem, and hybrid solutions 🔹Enterprise-Grade Security – Full control over your data 🔹Real-Time & Batch Processing – Instant or large-scale transcription Power your Speech-to-Text and Voice AI applications with Speechmatics today. 🚀

**Average Rating:** 4.7/5.0

**Total Reviews:** 71

#### How Do G2 Users Rate Speechmatics?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.6/10)
- **Ease of Setup:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Speechmatics?

- **Seller:** [Speechmatics](https://www.g2.com/sellers/speechmatics)
- **Company Website:** www.speechmatics.com
- **Year Founded:** 2006
- **HQ Location:** Cambridge, England‎
- **Twitter:** @Speechmatics  
3,902 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1c4dda76e818005b2a09ca0888254a0a3c3e786fafd1f34f9cff1bd5cc13c14&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspeechmatics%2F&secure%5Burl_type%5D=linkedin_company_website)  
112 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Broadcast Media
- **Company Size:** 52% Small, 31% Medium

#### What Do G2 Reviewers Say About Speechmatics?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **exceptional accuracy** of Speechmatics, appreciating its efficiency and ability to handle diverse accents.
- Users commend the **exceptional transcription accuracy** of Speechmatics, enhancing workflows and ensuring reliable results across various sectors.
- Users value the **ease of use** of Speechmatics, noting its simple interface and smooth integration into workflows.
- Users appreciate the **accuracy and simplicity** of Speechmatics, enhancing productivity with hassle-free transcriptions and integrations.
- Users value the **efficiency** of Speechmatics, enjoying quick, accurate transcriptions that streamline their workflows significantly.

##### Cons

- Users find the **limited features** of Speechmatics restrictive, wishing for more functionalities and better audio management.
- Users find the **limited language support** challenging, especially regarding diverse local languages from Africa.
- Users find the **slow performance** of Speechmatics concerning, especially with its latency affecting usability in real-time applications.
- Users find the **limited language options** frustrating, lacking support for diverse and local languages like Arabic.
- Users note the **missing features** in Speechmatics, wishing for expanded functionality and improved documentation for better usability.

#### What Are Recent G2 Reviews of Speechmatics?

**["Fast, Clean Speech-to-Text and Handy Script Testing with Speechmatics"](https://www.g2.com/survey_responses/speechmatics-review-13184189)**

**Rating:** 4.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/speechmatics-review-13184189)

**["Effortless Transcription with Rich Features, Easy Onboarding, and Handy Integrations"](https://www.g2.com/survey_responses/speechmatics-review-13245976)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/speechmatics-review-13245976)

### [Rev](https://www.g2.com/products/rev/reviews)

Rev is the #1 platform for legal transcription accuracy and secure discovery review for attorneys and investigators. Our platform combines industry-leading speech recognition with AI that cites its sources, so every result is accurate, verifiable, and tied directly to the original file. We keep humans firmly in control — AI never replaces judgment, it supports it — giving legal and law enforcement professionals the clarity and time they need to make fair, informed decisions. And when precision matters most, optional human review adds an extra layer of assurance. Built with strict security protocols (CJIS, HIPAA, and SOC2) and zero data sharing with third party LLMs, Rev helps teams find the truth faster, move cases forward with confidence, and spend less of their lives stuck in playback and paperwork — while keeping responsibility for judgment exactly where it belongs: with them. The bottomline: Rev delivers fewer overtime hours, fewer missed details, faster case movement, and more sustainable workloads for the people responsible for applying judgment in the moments that matter the most.

**Average Rating:** 4.7/5.0

**Total Reviews:** 622

#### How Do G2 Users Rate Rev?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.6/10)
- **Ease of Setup:** 9.6/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Rev?

- **Seller:** [Rev.com](https://www.g2.com/sellers/rev-com)
- **Company Website:** www.rev.com
- **Year Founded:** 2010
- **HQ Location:** Austin, Texas
- **Twitter:** @rev  
10,643 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88a489091267ba7f08a732b19214997f016e82934bbd7c316a1c4f2020dc26a9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frev-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,969 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Attorney
- **Top Industries:** Marketing and Advertising, Media Production
- **Company Size:** 59% Small, 23% Medium

#### What Do G2 Reviewers Say About Rev?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Rev for its **high accuracy in transcriptions** , making it a reliable tool for various needs.
- Users appreciate the **time-saving flexibility** of Rev, effectively managing multiple audio formats and seamless transcription services.
- Users value the **ease of use** of Rev, seamlessly syncing audio and video for efficient transcription and editing.
- Users appreciate the **high transcription accuracy** of Rev, saving time and enhancing the editing process of their audio.
- Users value Rev for its **time-saving capabilities** , transforming hours of work into minutes for quicker results.

##### Cons

- Users find the **inaccurate transcription** issues frustrating, often requiring additional editing to improve clarity and readability.
- Users find that **AI inaccuracies** affect transcription quality, especially with handwriting and speaker identification.
- Users experience **inaccuracy issues** with Rev, as it sometimes misidentifies speakers and has noticeable transcription errors.
- Users experience **poor transcription accuracy** , often needing to clean up transcripts and facing issues with clarity and identification.
- Users find the **recording limitations** of Rev frustrating, especially regarding pricing and accuracy in noisy environments.

#### What Are Recent G2 Reviews of Rev?

**["Straightforward Transcription with Solid Accuracy for Long Recordings"](https://www.g2.com/survey_responses/rev-review-13266708)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/rev-review-13266708)

**["Accurate, Fast Transcription That Boosts Productivity"](https://www.g2.com/survey_responses/rev-review-13138407)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/rev-review-13138407)

#### What Are G2 Users Discussing About Rev?

- [What is Rev.ai- Speech to Text API used for?](https://www.g2.com/discussions/what-is-rev-ai-speech-to-text-api-used-for)
- [Can you actually make money on Rev?](https://www.g2.com/discussions/can-you-actually-make-money-on-rev) - 1 comment
- [How do you rev sync?](https://www.g2.com/discussions/how-do-you-rev-sync)
- [How do you add a speaker to rev?](https://www.g2.com/discussions/how-do-you-add-a-speaker-to-rev)
- [Is rev a legit company?](https://www.g2.com/discussions/is-rev-a-legit-company) - 1 comment

### [AssemblyAI - Speech to Text API](https://www.g2.com/products/assemblyai-speech-to-text-api/reviews)

Founded in 2017 and headquartered in San Francisco, AssemblyAI is a Voice AI platform serving over 200,000 developers worldwide. AssemblyAI specializes in providing speech recognition and understanding capabilities through API-based services, with a focus on conversation intelligence and voice agent applications. Companies ranging from early-stage startups to Fortune 500 enterprises across technology, healthcare, legal, and telecommunications industries rely on this comprehensive speech processing API. Developers leverage AssemblyAI's API to build speech-to-text transcription, speaker diarization, sentiment analysis, entity recognition, and summarization into their product lines. Core features include real-time and batch audio processing, automatic language detection across 40+ languages, PII redaction for compliance requirements, and custom vocabulary support. By addressing the challenge of extracting actionable insights from voice data at scale, AssemblyAI enables organizations to automate conversation analysis, improve quality assurance processes, enhance customer experience monitoring, and build voice-enabled applications. Common implementations include call center analytics, meeting transcription services, voice assistant development, and compliance recording systems. AssemblyAI's accuracy in multi-speaker environments and specialized conversation intelligence features accurately identifies and separates different speakers in conversations while maintaining high transcription accuracy, even with background noise, accents, and technical terminology. Unlike general-purpose speech recognition services, the API provides purpose-built features for conversation analysis and enables rapid integration into your ecosystems, typically allowing developers to implement production-ready voice capabilities within days rather than months. Operating on a usage-based pricing model, AssemblyAI offers flexible billing options with zero commitments required for customers of all sizes. Developers can start for free and pay as they go, with no upfront commitments—only paying for what they use. Our API provides production-ready access with high default concurrency and automatic scaling, including unlimited concurrency options and customizable rate limits for any workload. Get started with AssemblyAI today—sign up for free and receive $50 in credits to explore our Voice AI capabilities.

**Average Rating:** 4.6/5.0

**Total Reviews:** 125

#### How Do G2 Users Rate AssemblyAI - Speech to Text API?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.6/10)
- **Ease of Setup:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind AssemblyAI - Speech to Text API?

- **Seller:** [AssemblyAI](https://www.g2.com/sellers/assemblyai)
- **Company Website:** www.assemblyai.com
- **Year Founded:** 2017
- **HQ Location:** San Francisco, California
- **Twitter:** @AssemblyAI  
45,724 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf1a52f8ee98aa7a700b2286497d8527131e408616c944505fdb75d0e03c2367&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18644094%2F&secure%5Burl_type%5D=linkedin_company_website)  
105 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CTO, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 71% Small, 14% Medium

#### What Do G2 Reviewers Say About AssemblyAI - Speech to Text API?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional accuracy** of AssemblyAI, enhancing their transcription quality across diverse audio challenges.
- Users appreciate the **ease of use** of AssemblyAI, noting its straightforward setup and seamless integration.
- Users commend the **high transcription accuracy** of AssemblyAI, noting its reliability and speed for transcription tasks.
- Users appreciate the **fast transcription speed** of AssemblyAI, making it ideal for efficient and immediate text conversion.
- Users enjoy the **exceptional accuracy and advanced features** of AssemblyAI, enhancing their transcription and QA processes significantly.

##### Cons

- Users desire improved **language support** for better transcription accuracy and sentiment analysis across multiple languages.
- Users experience **inaccuracy issues** with AssemblyAI, especially with similar voices and heavy accents, leading to manual corrections.
- Users feel that **pricing issues** limit the accessibility of AssemblyAI's advanced features, affecting overall usage and satisfaction.
- Users experience **slow processing** with AssemblyAI, especially during higher loads, impacting real-time transcription effectiveness.
- Users note that **improvement is needed** in diazarization, streaming availability, and handling sample code responses effectively.

#### What Are Recent G2 Reviews of AssemblyAI - Speech to Text API?

**["Developer-Friendly API with Accurate Transcription and a Rich AI Pipeline"](https://www.g2.com/survey_responses/assemblyai-speech-to-text-api-review-13121090)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/assemblyai-speech-to-text-api-review-13121090)

**["Works Well for Audio Transcription, Content Review, and Content Preparation"](https://www.g2.com/survey_responses/assemblyai-speech-to-text-api-review-12921952)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/assemblyai-speech-to-text-api-review-12921952)

#### What Are G2 Users Discussing About AssemblyAI - Speech to Text API?

- [What is AssemblyAI - Speech to Text API used for?](https://www.g2.com/discussions/what-is-assemblyai-speech-to-text-api-used-for)

### [Mihup](https://www.g2.com/products/mihup/reviews)

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI comes pre-trained on domain-specific contact centre context for faster, effective insights. The product evaluates every conversation against audit parameters and flags compliance breaches immediately. It also tracks agent effectiveness helping them level up with comprehensive coaching capabilities. What’s also important is Mihup Interaction Analytics’ ability to recommend approaches to close sales, enhance service delivery, and optimise processes, thanks to a fine-tuned Generative AI model. The flexible underpinning of the platform allows it to quickly introduce features expected in rapidly evolving industries like BFSI, fintech, e-commerce, and travel tech. With end-to-end automation offered out-of-the-box, Mihup Interaction Analytics accelerates insights, quality audit efficiency, and agent performance improvement. In addition, it delivers next best approaches and unified customer context. Get an enterprise-ready solution with customisable insights and dashboards. We help you go live in weeks, not months.

**Average Rating:** 4.7/5.0

**Total Reviews:** 67

#### How Do G2 Users Rate Mihup?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.6/10)
- **Ease of Setup:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Mihup?

- **Seller:** [Mihup Communications Private Limited.](https://www.g2.com/sellers/mihup-communications-private-limited)
- **Year Founded:** 2016
- **HQ Location:** Kolkata, India
- **Twitter:** @mihup\_ai  
50 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1fc9482d1017babfe9d619bfe4adab7c940eab85217dc52529390bbed2432a9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmihup%2F&secure%5Burl_type%5D=linkedin_company_website)  
103 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Quality Analyst
- **Top Industries:** Financial Services, Consumer Services
- **Company Size:** 59% Medium, 25% Small

#### What Do G2 Reviewers Say About Mihup?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **accuracy** of Mihup, enhancing understanding of conversations and improving service quality efficiently.
- Users find Mihup **very easy to use** , appreciating its user-friendly dashboard and automated report generation for call evaluations.
- Users appreciate the **easy implementation and comprehensive analysis features** of Mihup, enhancing their overall experience.
- Users highlight the **proactive and knowledgeable customer support** of Mihup, enhancing their experience and effectiveness.
- Users commend Mihup for its **efficient AI assistant** , enhancing productivity and facilitating seamless multilingual interactions.

##### Cons

- Users find the **user interface lacking** and suggest improvements for a better overall experience with Mihup.
- Users find the **complexity of setup** challenging, especially for large datasets and advanced customization options.
- Users find the **initial setup and training phase time-consuming** , suggesting improvements for faster onboarding and features.
- Users find the **learning curve challenging** , requiring time to understand features and navigate the interface effectively.
- Users find **poor UI design** problematic, describing the dashboard as messy and lacking responsiveness and clarity.

#### What Are Recent G2 Reviews of Mihup?

**["Automates Audio Analysis, Boosts Service Quality"](https://www.g2.com/survey_responses/mihup-review-12164341)**

**Rating:** 4.0/5.0 stars

_— Erick Vincent Steve G._

[Read full review](https://www.g2.com/survey_responses/mihup-review-12164341)

**["Reliable Voice Intelligence Platform That Enhances Customer Experience and Insights"](https://www.g2.com/survey_responses/mihup-review-11831951)**

**Rating:** 5.0/5.0 stars

_— andré P._

[Read full review](https://www.g2.com/survey_responses/mihup-review-11831951)

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