--- title: Azure AI Speech Reviews meta_title: 'Azure AI Speech Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 66 reviews by the users' company size, role or industry to find out how Azure AI Speech works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 66 scale: '5' date_modified: '2026-07-13' parent_category: name: Deep Learning url: https://www.g2.com/categories/deep-learning --- # Azure AI Speech Reviews **Vendor:** Microsoft **Category:** [Voice Recognition Software](https://www.g2.com/categories/voice-recognition) **Average Rating:** 3.9/5.0 **Total Reviews:** 66 ## About Azure AI Speech Azure AI Speech is a comprehensive suite of AI-powered speech services designed to enhance applications with advanced voice capabilities. It offers developers tools to integrate features such as speech-to-text, text-to-speech, speech translation, and speaker recognition into their applications, enabling natural and efficient voice interactions. Key Features and Functionality: - Speech-to-Text: Accurately transcribe spoken language into text in real-time or through batch processing, supporting over 140 languages and dialects. - Text-to-Speech: Convert written text into natural-sounding speech using a variety of prebuilt neural voices, with options to create custom voices that reflect a brand's unique identity. - Speech Translation: Facilitate real-time, multi-language communication by translating spoken audio into different languages, supporting a wide range of language pairs. - Speaker Recognition: Identify and verify individual speakers based on their voice characteristics, enhancing security and personalization in applications. - Voice Live API: Enable low-latency, high-quality speech-to-speech interactions for voice agents, integrating speech recognition, generative AI, and text-to-speech functionalities into a single, unified interface. Primary Value and Solutions Provided: Azure AI Speech empowers developers to create voice-enabled applications that offer natural and engaging user experiences. By leveraging its multilingual support and customizable voice options, businesses can enhance accessibility, improve customer service through interactive voice response systems, and expand their reach to a global audience. The service's flexibility allows deployment in the cloud or at the edge, ensuring seamless integration into various platforms and devices. ## Azure AI Speech Pros & Cons **What users like:** - Users commend the **high accuracy** of Azure AI Speech, enhancing their experience with speech recognition and synthesis. (8 reviews) - Users value the **s seamless integrations** of Azure AI Speech within the Microsoft ecosystem, enhancing overall productivity and convenience. (6 reviews) - Users appreciate the **excellent multilingual support** of Azure AI Speech, enhancing accessibility and usability across different languages. (6 reviews) - Users commend the **high accuracy and responsiveness** of Azure AI Speech for seamless speech recognition and synthesis. (6 reviews) - Users appreciate the **ease of use** with Azure AI Speech, highlighting seamless integration and simplified deployment. (5 reviews) - Users value the **excellent customer support** of Azure AI Speech, finding it rarely necessary due to its effectiveness. (2 reviews) - Features (2 reviews) - Implementation Ease (2 reviews) - Language Support (2 reviews) - Real-time Transcription (2 reviews) **What users dislike:** - Users notice an **inaccuracy** in word conversion, especially in Spanish, compared to English pronunciations. (4 reviews) - Users note that Azure AI Speech has **accent recognition issues** , especially in noisy environments with multiple speakers. (3 reviews) - Users face **accuracy issues** with Azure AI Speech, especially with fast speakers and lower quality audio. (2 reviews) - Users experience **integration issues** with Azure AI Speech, finding configurations for custom models complex and challenging. (2 reviews) - Users report **noise issues** affecting Azure AI Speech's performance in environments with background sounds and multiple speakers. (2 reviews) - Users find the **documentation inadequate** , suggesting it be simplified for a better setup experience with Azure AI Speech. (2 reviews) - Pricing Issues (2 reviews) - Usage Difficulty (2 reviews) - Expensive (1 reviews) - Limited Language Support (1 reviews) ## Azure AI Speech Reviews ### 1. Remarkably Human-Sounding TTS and Accurate, Noise-Resistant Transcription **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2026 **What do you like best about Azure AI Speech?** What really stands out about Azure AI Speech is just how remarkably human and fluid the neural text-to-speech voices sound, completely moving away from that rigid, robotic tone of the past. It does a fantastic job of picking up on subtle emotional nuances and natural breathing pauses, which makes automated voice responses actually pleasant to listen to. At the same time, the speech-to-text transcription is a lifesaver because it effortlessly cuts through background noise and handles specialized industry jargon with incredible accuracy. **What do you dislike about Azure AI Speech?** If I had to nitpick, it would be the steep learning curve and the complexity of its initial setup. While the customization options for custom voice models and specialized vocabulary are incredibly powerful, getting them configured properly requires a decent amount of technical know-how and data preparation. Additionally, the pricing structure can feel a bit convoluted and get expensive quickly if you are processing massive volumes of real-time audio. **What problems is Azure AI Speech solving and how is that benefiting you?** Azure AI Speech solves the massive headache of manual transcription and accessibility gaps by converting audio to text (and vice versa) in real time with incredible accuracy. For me, it completely eliminates the tedious task of note-taking during long meetings, allowing me to stay fully engaged while it captures everything effortlessly. It also breaks down language barriers through its instant translation features, meaning I can easily collaborate with global teams or digest content in different languages without skipping a beat. Essentially, it saves me a ton of time and ensures I never miss a critical detail. ### 2. Strong Speech-to-Text and Voice AI Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Azure AI Speech?** What I like most about Azure AI Speech is how accurate its real-time speech-to-text is, along with its natural-sounding text-to-speech output. It also supports multiple languages, translation, and custom voice models, which makes it flexible for a wide range of real-world applications. On top of that, the straightforward integration with other Azure services and the developer-friendly SDKs make it efficient to build AI voice solutions that can scale as needed. **What do you dislike about Azure AI Speech?** One drawback of Azure AI Speech is that advanced features like custom voice models and high-volume usage can become expensive. Real-time accuracy may also vary with strong accents, background noise, or mixed-language conversations. Additionally, setting up and fine-tuning some advanced configurations can feel complex for beginners. **What problems is Azure AI Speech solving and how is that benefiting you?** Azure AI Speech solves problems related to converting spoken language into accurate text, enabling real-time transcription, translation, and voice-based interactions. It helps automate manual tasks like note-taking, customer support, and voice command processing, saving time and improving productivity. The service also makes applications more accessible and user-friendly through natural voice interactions and multilingual support. ### 3. Azure AI Speech: Powerful Multilingual Audio Automation for Commercial Ads **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik S. | Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Azure AI Speech?** Azure AI Speech helped us to create full pipeline for audio generation automation. We are using Queue for audio generation for our commercial ads generation using AI. We have also tested the voice base agents. Specially the multilingual abilities has helped us to scale faster. With the azure provided services like Azure Communication Service, we are able to club with Speech for Tel-agents. We have found the full process fairly simple and easy to implement. Also providing great customer support. **What do you dislike about Azure AI Speech?** Azure AI Speech doesn't have suno ai like ability to generate Music. Even the human sounds like 'hmm', 'ah', are not correctly pronounced. **What problems is Azure AI Speech solving and how is that benefiting you?** We Provide Commercial Ads generation using AI for our various clients. We are using azure Speech service for generative the voice over. Azure Speech Service has been great in our pipeline system. Client have been loving the generated audio. We are also able to iterate faster with the audio generation pipeline in place. ### 4. Accurate Speech Recognition and Seamless Microsoft Integration with Azure AI Speech **Rating:** 4.0/5.0 stars **Reviewed by:** Neha J. | UX/UI Designer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Azure AI Speech?** Azure AI Speech is generally quite accurately, especially when the audio is clear, sometimes even in slightly noisy situations compared to others. It lets the user customises for accents or special terms to get better results. Plus, it offers many features like speech-to-text, text-to-speech, translation, and multilingual support, and connects easily with other Microsoft tools. Integrates really well with the azure & microsoft ecosystem **What do you dislike about Azure AI Speech?** The pricing structure is somewhat complicated (different tiers for custom models, multichannel audio, etc., and costs can grow quickly when transcribing large volumes. For non technical users or simpler use cases, configuring and integrating the models, especially custom ones, can be very complicated. Support response can be delayed, especially for smaller customers or non-premium tiers. **What problems is Azure AI Speech solving and how is that benefiting you?** It aims to convert voice to text/natural speech with high accuracy, flexibility, and supporting global / multilingual needs, so apps can become voice/interactions aware. ### 5. Powerful Tool with Room for Documentation Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Azure AI Speech?** I find Azure AI Speech to be a very powerful tool, seamlessly integrated into our existing tech stack like indexing, search, SQL DB, and Cosmos DB. Its functionality in handling text searches and configurations efficiently aids our daily activities. The smooth setup process, aided by step-by-step documentation, and its availability with our Azure subscription make it extremely convenient and beneficial for us. **What do you dislike about Azure AI Speech?** I would recommend that the documentation should be made simpler because while setting up Azure AI Speech, I encountered some problems. Although there is in-depth information available from other sources, the official documentation and integration part needs to be more robust and easier. **What problems is Azure AI Speech solving and how is that benefiting you?** I use Azure AI Speech for text search and vector search, enhancing the efficiency of our own application by simplifying daily activities and reducing the need for complex searching tasks. its takes input from various sources and provides better or you can say best results ### 6. Impressive Speech Recognition and Synthesis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Azure AI Speech?** What I like most about Azure AI Speech is its accuracy and responsiveness. The speech recognition engine performs exceptionally well for real-time transcription and command recognition, even in longer audio files. I regularly use it for converting meeting recordings, customer support calls, and user interactions into text. The text-to-speech feature also produces very natural and human-like voices, which is excellent for creating voice-enabled applications and chatbots. Integration with other Azure services, like Cognitive Services and Azure Functions, makes it easy to automate speech processing within larger workflows. **What do you dislike about Azure AI Speech?** It sometimes struggles with heavy accents or background noise, especially in environments with multiple speakers. While the accuracy is strong overall, tuning models for specific industries or vocabularies takes some additional configuration. Pricing can become expensive with continuous or large-scale use, so proper monitoring of usage and billing is important. Documentation is solid but could include more real-world examples for complex integrations. **What problems is Azure AI Speech solving and how is that benefiting you?** Azure AI Speech helps automate audio transcription and improves user interaction in applications through reliable voice recognition and natural-sounding synthesis. It has saved our team hours of manual transcription work and enabled us to build voice-enabled features in our web and mobile applications. This increases productivity, accessibility, and overall user experience for our clients. ### 7. Gather Data Hidden Between the lines. Gather you customers Sentiments **Rating:** 5.0/5.0 stars **Reviewed by:** Asim R. | Manager Customer Support , Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Azure AI Speech?** It is not a translating tool; its intelligence is so precise that it marks Positive and negative sentiments of our cx when they are speaking with our Specialists. It flags good interaction parts in a call, chat or Email and a Bad one too, all you need to do is click on the Flag and it will play the call exactly where it noticed that sentiment. Before this AI, a manager had to find out these parts in a call by listening the entire call, now it has made our life a lot easier. Very time saving Integration with Microsoft Outlook is also an exceptional feature since we can send feedback right away to the Specialist. **What do you dislike about Azure AI Speech?** I would like it to as accurate in Spanish as it is in ENGLISH **What problems is Azure AI Speech solving and how is that benefiting you?** Finding where cx was dissatisfied and due to what it happened. Tackle it and fix it Autofeedback sent to Specialist involved in the interaction, amazing! Data can be gathered based on Sentiments, and the triggers Its saving time for managers by making the go straight to the good and bad parts of the communication instead of listening to the entire call ### 8. Accurate Transcriptions, But Struggles with Fast or Low-Quality Audio **Rating:** 3.5/5.0 stars **Reviewed by:** Shannon W. | Research Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Azure AI Speech?** Azure AI Speech works great to transcribe audio, and is consistently accurate with identifying different speakers and with recognizing words. I appreciate the variety of add-on features it has, such as sentiment analysis and language translation. Since Azure AI Speech is in the Microsoft Suite, it makes it convenient to access and use quickly. **What do you dislike about Azure AI Speech?** When speakers are changing very quickly or the audio is lower quality, Azure AI Speech sometimes loses its accuracy. This means having to make slight edits to transcriptions after the fact, which removes some of the convenience. **What problems is Azure AI Speech solving and how is that benefiting you?** Azure AI Speech allows me to quickly create accurate transcriptions of long and complex meetings, which makes creating action plans and recalling key points easy. This saves me tons of time and stress since I'm not worrying about taking my own notes during calls. ### 9. Impressive Language Support and Integration, but Limited Adaptation Beyond Microsoft Ecosystem **Rating:** 4.5/5.0 stars **Reviewed by:** Waqas F. | Sales Specialist - Microsoft D365/Business Central , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Azure AI Speech?** capability of understanding text to speech and translating it in to a correct form is one of the amazing features of azure speech ai. another aspect which i really like is the integration in the Microsoft eco system which is like a fluid. last but not the least, the understanding of almost all languages is spot on. **What do you dislike about Azure AI Speech?** adaptation is pretty much limited to normal user, implementation within the eco system is good but not on other systems. **What problems is Azure AI Speech solving and how is that benefiting you?** translation of different languages as I work in a company and clients where there are people from all around the world. ### 10. Exceptional Multilingual Speech Recognition and Synthesis **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos C. | Head of Projects & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Azure AI Speech?** Azure AI Speech delivers highly accurate speech recognition and synthesis across multiple languages **What do you dislike about Azure AI Speech?** Setup and configuration can be complex for new user **What problems is Azure AI Speech solving and how is that benefiting you?** Azure AI Speech simplifies audio to text and text to speech workflows, improving accessibility and our automation in customer support ### 11. Accurate Multilingual STT with Easy Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Girish S. | R & D Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Azure AI Speech?** High accuracy STT and multilingual support are the best part for the daily user. Multiple SDK's and APIs simplified the deployment which makes it easier to use. **What do you dislike about Azure AI Speech?** Building and training custom models of voice and speech is time consuming. **What problems is Azure AI Speech solving and how is that benefiting you?** It has solved the problems of slow manual transcription and robotic automated voices, benefiting my team by providing fast accurate captions and natural voice customer interactions across many languages. ### 12. Comprehensive Toolkit for Voice Applications **Rating:** 4.5/5.0 stars **Reviewed by:** Mitul C. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Azure AI Speech?** i like how flexible it is with respect to training the model in your own fashion. The Custom Speech service is a game-changer, allowing you to train models on your own domain-specific data. text to speech also feels natural and refreshing **What do you dislike about Azure AI Speech?** its complex, a good enough learning curve. estimating future costs is also a bit tough **What problems is Azure AI Speech solving and how is that benefiting you?** processing and understanding human speech at scale. It allows developers to add powerful voice-driven features to applications without needing a team of AI/ML researchers/devs ### 13. Great for Podcast and Interview Transcription, But Struggles with Noisy Audio **Rating:** 4.0/5.0 stars **Reviewed by:** VIVEK P. | Performance Marketing Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Azure AI Speech?** It was helpful for me, when i was transcrpting the audio to text, Its a helpful platform if you create podcasts or record the interviews. **What do you dislike about Azure AI Speech?** If there is lots of noise in the video or in the audio it would be not fit there. as i observed with this software. **What problems is Azure AI Speech solving and how is that benefiting you?** If you are in to inverviews and you shoot podcast it would be a great choice for the user. ### 14. Transcription service **Rating:** 4.0/5.0 stars **Reviewed by:** Nirupam D. | Manager Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Azure AI Speech?** The transcription is easy and its cost is very econimical, the accuracy of this software is high and we use it for all interviews conducted in english. on comparing with medical linguists, the accuracy is very high and can be considered as nearly client deliverable. It's easy to integartye in any laptop and customer support is hardly needed **What do you dislike about Azure AI Speech?** The only difficulty is when there is multiple speakers from native english speaking countries like US and Uk, it struggles to accurately demarcate speakers. **What problems is Azure AI Speech solving and how is that benefiting you?** In any healthcare interview which is conducted by moderator and the herlathcare providers like doctor, nurse, Hospital administrator, all these interviews are conducted in MS Team, Zoom platform. These audio need to be recorded, and transcribed by us ### 15. Give your fingers a break **Rating:** 4.5/5.0 stars **Reviewed by:** Mahsooq K. | Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Azure AI Speech?** near accurate conversion of speech to text. **What do you dislike about Azure AI Speech?** Sometimes the conversion of certain words is not accurate **What problems is Azure AI Speech solving and how is that benefiting you?** Providing inputs to any system is made easier, be it a messaging app, or any other software where the user inputs are typped into it. Speaking is a faster, easier and less strenous that typing. ### 16. Azure Custom Speech: use **Rating:** 4.0/5.0 stars **Reviewed by:** Sushil K. | Data Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Azure AI Speech?** We can fine tune this model for specific task. **What do you dislike about Azure AI Speech?** Setting up custom models can be technically challenging and hectic. **What problems is Azure AI Speech solving and how is that benefiting you?** It can solve various problems related speech recognition. ### 17. Miscrosoft CRIS Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Azure AI Speech?** It helps with voice to text customisation and it surpasses all background noise **What do you dislike about Azure AI Speech?** It cannot recognise words, especially when you talk fast **What problems is Azure AI Speech solving and how is that benefiting you?** It has helped us quickly search documents among piles and piles of files on the system. ### 18. A good speech recognition software for enterprises **Rating:** 4.0/5.0 stars **Reviewed by:** Rishabh P. | Customer Success Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Azure AI Speech?** The best part about it is that it does not have to be run online and can be stored offline. Apart from this, it offers a pretty accurate analysis that can be improved further through speech models. **What do you dislike about Azure AI Speech?** The software implementation can be time-consuming and not easy to set up. Additionally, the product's pricing is on the higher side, which makes the ROI justification difficult. **What problems is Azure AI Speech solving and how is that benefiting you?** We use it to enhance our chatbots for various business outcomes by adding speech-to-text, text-to-speech, and other AI-driven NLP-related speech services. This has helped us serve our customers better, who come from different industries and have additional requirements. ### 19. CRIS **Rating:** 5.0/5.0 stars **Reviewed by:** Arianna G. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Azure AI Speech?** I like the application for the ease of use and outward benefits to customers **What do you dislike about Azure AI Speech?** I dislike some of the back- end tech where minor things can effect the speech. Sometimes, every aspect of my meaning is not input into the technology which interferes with the technolohies service. **What problems is Azure AI Speech solving and how is that benefiting you?** Microsoft Custom Recognition Intelligent Service (CRIS) is solving the ability to input content with speech and successfully translates this into the necessary areas. ### 20. Rating Microsoft **Rating:** 5.0/5.0 stars **Reviewed by:** Noe G. | Service Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Azure AI Speech?** I believe it is a very helpful tool when searching for important information, I would like to learn more about this CRIS program. **What do you dislike about Azure AI Speech?** I would say that it would be helpful if you make it easier for people to understand what is the purpose of this program **What problems is Azure AI Speech solving and how is that benefiting you?** The business problems that this program help me solve are when writing its easier to locate the wording ### 21. CRIS is timesaver **Rating:** 4.0/5.0 stars **Reviewed by:** Vimal A. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Azure AI Speech?** CRIS helps us to save time by recognising the words we speak. So we don't need to waste our time by typing words. **What do you dislike about Azure AI Speech?** It doesn't have big drawbacks. If we have to say it couldn't recognise properly when we speak fast. So we have to maintain our pace. **What problems is Azure AI Speech solving and how is that benefiting you?** It's majorly easing my work by speaking. I could finish my tasks faster. ### 22. Only used the Trial Version for a short while, and decided not to subscribe. **Rating:** 2.5/5.0 stars **Reviewed by:** Naison S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Azure AI Speech?** It facilitates speech-to-text thereby reducing typing time. **What do you dislike about Azure AI Speech?** I found it a bit complex to use though the Help function was useful and Microsoft team support was always available. **What problems is Azure AI Speech solving and how is that benefiting you?** It facilitates speech-to-text thereby reducing typing time. ### 23. Microsoft Custom Recognition Intelligent Service Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Azure AI Speech?** It helps us to train or learn the speech recognition very effectively, help us to save time **What do you dislike about Azure AI Speech?** sometimes words are not correct but this scenario is less than 2% if you can say **What problems is Azure AI Speech solving and how is that benefiting you?** Helps us to create more tasks than ever before ### 24. Solid **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Azure AI Speech?** It is nice to know they are working well with our systems. **What do you dislike about Azure AI Speech?** I don't like the data storage/sharing, even if it is limited. **What problems is Azure AI Speech solving and how is that benefiting you?** It saves time, which saves money. It is efficient. ### 25. Easy to work with, but not perfect **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2019 **What do you like best about Azure AI Speech?** The voice recognition API is well-built, and understands my voice pretty much all the time, despite my admittedly gravely voice. **What do you dislike about Azure AI Speech?** It's not built into 365, so that's a pain. Response time is often quite long for complicated or long requests. **Recommendations to others considering Azure AI Speech:** Do your research and compare and contrast the options out there. There's not a LOT of voice recognition APIs out there yet, but we're getting there. **What problems is Azure AI Speech solving and how is that benefiting you?** Having a voice recognition tool pre-built is a huge boon when working with smart tools. We don't have to put in any of the manpower to create one ourselves since it's already here and available. ### 26. Great software! **Rating:** 5.0/5.0 stars **Reviewed by:** Rita Khan M. | Community Association Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** I like the accessibility and how user friendly the software is! I thought that using face recognition was great, but speaker recognition is next level! I definitely enjoy having this ability and wish that I could do this for everything that I use. **What do you dislike about Azure AI Speech?** It took me a while to get everything set up as there were a couple of technical issues that I was faced with. However, I think that is just something that you will experience no matter what type of technology or system you are using. **What problems is Azure AI Speech solving and how is that benefiting you?** Security has definitely improved and we are able to hold everyone accountable with projects and task. ### 27. Admin **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Azure AI Speech?** I like that it is good at recognizing previous things entered. It takes a bit to get use too in my optinion. I mean I know I should be used to things like this by now because they are so common, but atlas I am not. **What do you dislike about Azure AI Speech?** It sometimes does not input the way that I would like personally. Not great at voice recognition - there are times that I have to slow my speech down and not talk as normal to make sure that it understands. If I do not remember to slow down then I have to go back and redo most of the information because things get off. **What problems is Azure AI Speech solving and how is that benefiting you?** Helps cut back time on my end to type out words. The cloud service is easy to use and dictate. After the data is imported that is. ### 28. Microsoft Custom Recognition Intelligent service **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa W. | Ecommerce Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** CRIS is a tool that helps overcome speech regonition blocks. When working internationally it is important to be able to block out background noise. When texting it is beneficial to have speech to text optimization. **What do you dislike about Azure AI Speech?** It is hard to say what I dislike since this tool helps what is hard to do which is speech optimization. This service fills a gap. **What problems is Azure AI Speech solving and how is that benefiting you?** The ability to edit audio helps with translations of demo videos for training and showing product. When working globally it is important to be able to translate languages. ### 29. Hands free is the best way to go! **Rating:** 5.0/5.0 stars **Reviewed by:** Leila M. | babysitting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** I love the fact I can integrate hands free assistance into my work day! Running a sports facility isn’t exactly easy and when you add in the extra time to input numbers, make phone calls to vendors etc that time adds up so this software has truly been a god send to my company as well as myself! **What do you dislike about Azure AI Speech?** Absolutely nothing it’s perfect just the way it is! **What problems is Azure AI Speech solving and how is that benefiting you?** Having extra time to work on more important things and freeing up time to actually engage with customers. ### 30. Give the hands a rest... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2019 **What do you like best about Azure AI Speech?** The software is easy to set up and frees your hands to be able to multi-task. The repetitive nature of typing is a blessing. **What do you dislike about Azure AI Speech?** No major complaints. We only use the English version and the translations are pretty straightforward. As with anything, it sometimes changes the context of a statement. However, that is easily corrected when editing. **What problems is Azure AI Speech solving and how is that benefiting you?** Internally we have to transcribe a large volume of notes. Being able to read them out loud and add additional spoken notes really helps. For me personally, I suffer from carpel tunnel and this frees my hands up a bit to relieve the pain from extensive typing. ### 31. Useful **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** I enjoy the fact that the speaker can easily hear when i am talking to it, and can recognize my voice for that reason. I'm glad the voice option isn't as difficult as it would seem and is easy to ask quick information to the speaker. **What do you dislike about Azure AI Speech?** i do not like how the speaker sometimes doesn't understand what i am saying. Sometimes it won't get everything and I'd just figure the info myself instead of having to repeat myself. Especially for business reasons, this is annoying. **What problems is Azure AI Speech solving and how is that benefiting you?** I solve quick questions like can you figure what this would do and etcetera. ### 32. Great Software! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** The software is very user friendly. I never thought of a speech recognition software prior to this. It has helps us improve tremendously. **What do you dislike about Azure AI Speech?** We didn't have many difficulties with the installment of the product besides the kinks of any software that you work with. **Recommendations to others considering Azure AI Speech:** N/A **What problems is Azure AI Speech solving and how is that benefiting you?** The security features on the API need to be improved. The API has benefited our office by keeping everyone accountable with the progress and accomplishment of different products and tasks. ### 33. Helps Make My Data More Secure **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** I like how it can identify who is talking. It helps when my co-workers are talking in the hall. **What do you dislike about Azure AI Speech?** I don't like how long it takes to enroll each speaker in the system. **Recommendations to others considering Azure AI Speech:** Follow instructions online and don't try to set it up without help. **What problems is Azure AI Speech solving and how is that benefiting you?** We used it for a brief time to see how it could affect our data security as we had an internal data breach a few years ago. ### 34. Speaker Recognition **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** My natural speaking voice sounds like i'm always congested. This was much easier to talk to than Siri when I am asking for directions. **What do you dislike about Azure AI Speech?** That it is not something that is included in Microsoft 365. It is a separate function. **What problems is Azure AI Speech solving and how is that benefiting you?** We have had someone break into offices in my work building and this product makes it harder for that person to access our personal data if they stole a work laptop. ### 35. Custom Speech is Cool! **Rating:** 4.0/5.0 stars **Reviewed by:** Raymond D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2018 **What do you like best about Azure AI Speech?** One of the greatest features of this product is that it is a great way to create custom speech for whatever is needed: this includes the ability to access the information and service from any device that is updated and available. It allows you to change the vocabulary used in a way that will fit those who are using the designated content! **What do you dislike about Azure AI Speech?** I really enjoy the user interface, but I believe that it could be rebooted in a way that is easier for first timers to jump into. **Recommendations to others considering Azure AI Speech:** This is a WONDERFUL service if you are attempting to tailor information on an individualized basis. It is very helpful in becoming an entity that is known for relating to many. **What problems is Azure AI Speech solving and how is that benefiting you?** One of the biggest biggest problems that is being solved is the ability to reach many different demographics. This is done because the service allows us to better serve specific information (language) to specific types. ### 36. CRIS is COOL **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen M. | Americorps Member, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2018 **What do you like best about Azure AI Speech?** I think the thing I like best about Microsoft Custom Recognition Intelligent Service, is that it is Microsoft, so if there is ever any kind of trouble or if you have any questions regarding the service, it is very easy to get a hold of someone or to simply google instructions and they are accessible. Overall the program is easy to use and the menus and options are all very well laid out and easy to understand and follow. **What do you dislike about Azure AI Speech?** Not too much to complain about. You can find tutorials and such all over the internet and microsoft is pretty good at trouble shooting any issues. **Recommendations to others considering Azure AI Speech:** I think it is the most effective and easiest software to use when it comes to audio recordings and editing audio files. **What problems is Azure AI Speech solving and how is that benefiting you?** Mostly just editing audio files and recording audio files and using the effect that come with the program. ### 37. Microsoft Speaker Recognition API **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** It is easy to use and understand when I use it on a daily or weekly basis. **What do you dislike about Azure AI Speech?** I have trouble sharing it with others if they do not use it. **Recommendations to others considering Azure AI Speech:** Great to use just depends what you are using it for exactly. **What problems is Azure AI Speech solving and how is that benefiting you?** Speech for voice authentication and authorization. Great benefits for this. ### 38. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2018 **What do you like best about Azure AI Speech?** I found this software to be very easy to use making my job a breeze! IT helped connect me with donors on a new level and got the office involved in the process. Made me feel like I wasn't on an island by myself! **What do you dislike about Azure AI Speech?** Really no complaints on this software as it did the job I needed it to. I was using at more on the user end and had no issues. I can not speak from an administrator end as this seems to be were I usually encounter problems with software. **Recommendations to others considering Azure AI Speech:** The best way to deiced if software is right for you is to research and then give it a try! **What problems is Azure AI Speech solving and how is that benefiting you?** The problem we are solving by using Microsoft Bing Speech API gives us the opportunity to connect better with donors using speech and language. a must in the fundraising world! ### 39. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** It's great for multitasking, and freeing up your hands. **What do you dislike about Azure AI Speech?** It's a bit slow to respond, but fine if you're patient. We only use the English version so I can't speak to other lagnauges. **Recommendations to others considering Azure AI Speech:** none **What problems is Azure AI Speech solving and how is that benefiting you?** multitasking needs, and freeing us up to do get more things done. ### 40. Very handy transcription tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Azure AI Speech?** Very easy to transcribe even in a noisy environment. **What do you dislike about Azure AI Speech?** Sometimes it can lag and it doesn't recognize all slang so I have to be careful **What problems is Azure AI Speech solving and how is that benefiting you?** Being able to dictate rather than type a lot of things is very helpful and efficient ### 41. Needs improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Azure AI Speech?** Easier than typing. Easier than thumb sensor and other methods. Good tech support, billing management. Can recognize some expressions. **What do you dislike about Azure AI Speech?** Needs improvement recognizing expressions. **What problems is Azure AI Speech solving and how is that benefiting you?** Multitask while using. Valid and more protective than other methods of identitfication. ### 42. it is good, it fulfills its functions **Rating:** 3.0/5.0 stars **Reviewed by:** elia m. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2018 **What do you like best about Azure AI Speech?** The facility to configure it. And what is accessible from its interface. It does not require much learning to understand the software **What do you dislike about Azure AI Speech?** I do not like the translation, I feel it is very literal. Does not recognize dialects or accents **Recommendations to others considering Azure AI Speech:** It is an excellent software to convert into text and quickly. It's not exact, but it does its job very well **What problems is Azure AI Speech solving and how is that benefiting you?** Of course it generates speed and efficiency for investigations. It generates a more creative process for each project, and more versatility in each work. Save time ### 43. Bing Speech is for beginners and small business **Rating:** 3.0/5.0 stars **Reviewed by:** vaidhyanathan A. | Member of Technical Staff, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Azure AI Speech?** It is easy to setup and use. Its accuracy is good but not up to the mark **What do you dislike about Azure AI Speech?** It contains only a few languages and accuracy is low. Pricing seems to be a little bit high for large usage **What problems is Azure AI Speech solving and how is that benefiting you?** Initially I tried to use it for Person with the disability to perform the actions. But It is not that much reliable. Even using many algorithms to bring down to the closest action it is not even close to 80-90% accuracy ### 44. Easy Set Up & User Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Mariah F. | Financial Aid Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Azure AI Speech?** It helps us communicate with our employees with hearing issues & speech impediments. **What do you dislike about Azure AI Speech?** The translation can be funky, but you get the meaning. I just feel like for the price it should have had all of those bugs worked out. **What problems is Azure AI Speech solving and how is that benefiting you?** We are solving the communication issues with those with disabilities & it opened up who we are able to hire & the positions we can hire them for. ### 45. Microsoft Bing Speech API **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney S. | Cashier, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2018 **What do you like best about Azure AI Speech?** Everything that I typed it spoke back to me very good for someone with a hearing impediment **What do you dislike about Azure AI Speech?** It ran a little slow at time it got very glitch at time not sure if it was the device I was using **Recommendations to others considering Azure AI Speech:** It is a great product to use for people with hearing impediments. **What problems is Azure AI Speech solving and how is that benefiting you?** I use it for all employees on my team with hearing impediments I have discovered that it works welll with people of that nature ### 46. Very helpful software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Azure AI Speech?** I really enjoy how fast this program works ..... **What do you dislike about Azure AI Speech?** I dislike that sometimes its not the most user friendly. **Recommendations to others considering Azure AI Speech:** Recommended to use on a newer device. Tends to run slow on some of my older machines. **What problems is Azure AI Speech solving and how is that benefiting you?** When having new machines installed, we use this to recognize the new speakers and the quality of the sound. ### 47. Great program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2018 **What do you like best about Azure AI Speech?** I love being able to use speech recognition. It helps me to multitask and take excellent notes. Bing Speech is very easy to use and I've never had issues with the software. It works really well and fits with our business. **What do you dislike about Azure AI Speech?** I don't dislike anything. It is easy to use and my employees love it. **What problems is Azure AI Speech solving and how is that benefiting you?** I am more efficient and effective. Able to use Bing Speech to turn thoughts and ideas into writing. I've noticed the benefits of bing speech when interacting with colleagues. ### 48. Speech API for projects **Rating:** 2.0/5.0 stars **Reviewed by:** Amanpreet K. | Instructional Assistant Professor, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about Azure AI Speech?** Easy to setup and low learning curve. Support for many languages **What do you dislike about Azure AI Speech?** Translation is bad. Google is way too accurate. **What problems is Azure AI Speech solving and how is that benefiting you?** I was working on multiple projects and applications using Bing speech but then I had to give up as accuracy was too low for non native speakers. ### 49. Microsoft Bing Speech API **Rating:** 3.0/5.0 stars **Reviewed by:** Shon B. | MUSIC & TECHNOLOGY EDUCATOR, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Azure AI Speech?** The speech to text option is very efficient when having to jot down quick notes. **What do you dislike about Azure AI Speech?** It lacks accuracy at times. I wouldn’t use it for large text documents. **What problems is Azure AI Speech solving and how is that benefiting you?** I am able make a record of dialogue much faster than in a traditional setting. ### 50. My experience with Microsoft Bing Speech API **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Animation | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2018 **What do you like best about Azure AI Speech?** It is easy to setup and use. Its accuracy is good but not up to the mark. **What do you dislike about Azure AI Speech?** It contains only a few languages and accuracy is low. Pricing seems to be a little bit high for large usage. **What problems is Azure AI Speech solving and how is that benefiting you?** Initially I tried to use it for Person with the disability to perform the actions. But It is not that much reliable. Even using many algorithms to bring down to the closest action it is not even close to 80-90% accuracy. ## Azure AI Speech Discussions - [What is Microsoft Speaker Recognition API used for?](https://www.g2.com/discussions/what-is-microsoft-speaker-recognition-api-used-for) - [What is Microsoft Custom Recognition Intelligent Service (CRIS) used for?](https://www.g2.com/discussions/what-is-microsoft-custom-recognition-intelligent-service-cris-used-for) - [What is Azure Custom Speech Service used for?](https://www.g2.com/discussions/what-is-azure-custom-speech-service-used-for) - [View Azure AI Speech pricing details and edition comparison](https://www.g2.com/products/azure-ai-speech/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A06%3A39+-0500&secure%5Bsession_id%5D=c355ac09-0e99-415b-9b39-18a8b0ba72f3&secure%5Btoken%5D=2057c0c835ffb3ad80f41c1906533f6c50ad548bb66a5c687a188133d8aa310f&format=llm_user) ## Azure AI Speech Integrations - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Azure AI Speech Features **Deployment & Integration - Voice Recognition** - Installation & setup Ease - Developer API & SDK - Software Integration - Multi-Device Support **Performance Optimization - Voice Recognition** - Accuracy in Noisy Settings - High-Volume Scalability - Environmental Noise Adaptation - Multilingual Voice Recognition - Low-Latency Processing **Security & Compliance - Voice Recognition** - Liveness Detection - Regulatory Compliance - Secure Communication Channels **Advanced AI & Biometric Features - Voice Recognition** - Voice-Based Authentication - Machine Learning & Adaptive Speech Recognition - Speaker Differentiation - Sentiment & Tone Analysis **Agentic AI - Voice Recognition** - Natural Language Interaction ## Top Azure AI Speech Alternatives - [Krisp](https://www.g2.com/products/krisp/reviews) - 4.7/5.0 (1,514 reviews) - [Rev](https://www.g2.com/products/rev/reviews) - 4.7/5.0 (592 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (496 reviews)