Azure AI Speech Reviews & Product Details

Azure AI Speech helped us to create full pipeline for audio generation automation. We are using Queue for audio generation for our commercial ads generation using AI. We have also tested the voice base agents. Specially the multilingual abilities has helped us to scale faster. With the azure provided services like Azure Communication Service, we are able to club with Speech for Tel-agents. We have found the full process fairly simple and easy to implement. Also providing great customer support. Review collected by and hosted on G2.com.

Azure AI Speech doesn't have suno ai like ability to generate Music. Even the human sounds like 'hmm', 'ah', are not correctly pronounced. Review collected by and hosted on G2.com.

Azure AI Speech is generally quite accurately, especially when the audio is clear, sometimes even in slightly noisy situations compared to others. It lets the user customises for accents or special terms to get better results. Plus, it offers many features like speech-to-text, text-to-speech, translation, and multilingual support, and connects easily with other Microsoft tools. Integrates really well with the azure & microsoft ecosystem Review collected by and hosted on G2.com.

The pricing structure is somewhat complicated (different tiers for custom models, multichannel audio, etc., and costs can grow quickly when transcribing large volumes. For non technical users or simpler use cases, configuring and integrating the models, especially custom ones, can be very complicated. Support response can be delayed, especially for smaller customers or non-premium tiers. Review collected by and hosted on G2.com.

I find Azure AI Speech to be a very powerful tool, seamlessly integrated into our existing tech stack like indexing, search, SQL DB, and Cosmos DB. Its functionality in handling text searches and configurations efficiently aids our daily activities. The smooth setup process, aided by step-by-step documentation, and its availability with our Azure subscription make it extremely convenient and beneficial for us. Review collected by and hosted on G2.com.

I would recommend that the documentation should be made simpler because while setting up Azure AI Speech, I encountered some problems. Although there is in-depth information available from other sources, the official documentation and integration part needs to be more robust and easier. Review collected by and hosted on G2.com.

What I like most about Azure AI Speech is its accuracy and responsiveness. The speech recognition engine performs exceptionally well for real-time transcription and command recognition, even in longer audio files. I regularly use it for converting meeting recordings, customer support calls, and user interactions into text. The text-to-speech feature also produces very natural and human-like voices, which is excellent for creating voice-enabled applications and chatbots. Integration with other Azure services, like Cognitive Services and Azure Functions, makes it easy to automate speech processing within larger workflows. Review collected by and hosted on G2.com.

It sometimes struggles with heavy accents or background noise, especially in environments with multiple speakers. While the accuracy is strong overall, tuning models for specific industries or vocabularies takes some additional configuration. Pricing can become expensive with continuous or large-scale use, so proper monitoring of usage and billing is important. Documentation is solid but could include more real-world examples for complex integrations. Review collected by and hosted on G2.com.

It is not a translating tool; its intelligence is so precise that it marks Positive and negative sentiments of our cx when they are speaking with our Specialists.

It flags good interaction parts in a call, chat or Email and a Bad one too, all you need to do is click on the Flag and it will play the call exactly where it noticed that sentiment.

Before this AI, a manager had to find out these parts in a call by listening the entire call, now it has made our life a lot easier. Very time saving

Integration with Microsoft Outlook is also an exceptional feature since we can send feedback right away to the Specialist. Review collected by and hosted on G2.com.

I would like it to as accurate in Spanish as it is in ENGLISH Review collected by and hosted on G2.com.

Azure AI Speech works great to transcribe audio, and is consistently accurate with identifying different speakers and with recognizing words. I appreciate the variety of add-on features it has, such as sentiment analysis and language translation. Since Azure AI Speech is in the Microsoft Suite, it makes it convenient to access and use quickly. Review collected by and hosted on G2.com.

When speakers are changing very quickly or the audio is lower quality, Azure AI Speech sometimes loses its accuracy. This means having to make slight edits to transcriptions after the fact, which removes some of the convenience. Review collected by and hosted on G2.com.

capability of understanding text to speech and translating it in to a correct form is one of the amazing features of azure speech ai. another aspect which i really like is the integration in the Microsoft eco system which is like a fluid. last but not the least, the understanding of almost all languages is spot on. Review collected by and hosted on G2.com.

adaptation is pretty much limited to normal user, implementation within the eco system is good but not on other systems. Review collected by and hosted on G2.com.

Azure AI Speech delivers highly accurate speech recognition and synthesis across multiple languages Review collected by and hosted on G2.com.

Setup and configuration can be complex for new user Review collected by and hosted on G2.com.

High accuracy STT and multilingual support are the best part for the daily user. Multiple SDK's and APIs simplified the deployment which makes it easier to use. Review collected by and hosted on G2.com.

Building and training custom models of voice and speech is time consuming. Review collected by and hosted on G2.com.

i like how flexible it is with respect to training the model in your own fashion. The Custom Speech service is a game-changer, allowing you to train models on your own domain-specific data. text to speech also feels natural and refreshing Review collected by and hosted on G2.com.

its complex, a good enough learning curve. estimating future costs is also a bit tough Review collected by and hosted on G2.com.