
I use Deepgram to transcribe our transcripts and diarize the participants correctly. It correctly identifies who is saying what and when they are saying it and is able to transcribe the entire audio. I find Deepgram to be cheap, quick, and reliable. The API is amazing; I can easily set up an API key and use it on my website. The initial setup was very easy. I switched from OpenAI Whisper to Deepgram because it is much better, faster, and can figure out who said what. Review collected by and hosted on G2.com.
Sometimes it gets the diarize wrong (i.e., who said what) but it is not frequent. I think it's just being able to identify same gender voices sometimes. Review collected by and hosted on G2.com.



