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Best User Research Tools with Video Snippets Capabilities
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(785)4.4 out of 5
11th Easiest To Use in User Research software
View top Consulting Services for UserTesting
Entry Level Price:Contact Us
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e
Users
- UX Researcher
- Product Designer
Industries
- Financial Services
- Computer Software
Market Segment
- 41% Enterprise
- 37% Mid-Market
UserTesting Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Helpful
76
Time-saving
50
Customer Support
42
Testing Process
38
Cons
Testing Difficulties
33
Missing Features
29
Survey Issues
26
Participant Management
23
Not User-Friendly
22
UserTesting features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.4
Sorting
Average: 8.4
7.4
In-App
Average: 8.3
6.9
On-Site
Average: 8.0
Seller Details
HQ Location
San Francisco, CATwitter
@usertesting43,067 Twitter followers
Entry Level Price:Contact Us
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Dscout is an AI-powered Research Platform for capturing in-the-moment insights from high-quality participants. The world’s largest brands use Dscout to test ideas, iterate quickly, collaborate, and bu
Users
- UX Researcher
- Senior UX Researcher
Industries
- Information Technology and Services
- Financial Services
Market Segment
- 59% Enterprise
- 23% Mid-Market
Dscout Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Customer Support
52
Features
37
Helpful
29
Easy Setup
20
Cons
Missing Features
22
Complex Usability
20
Feature Limitations
19
Participant Management
17
Not User-Friendly
16
Dscout features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.8
Sorting
Average: 8.4
7.8
In-App
Average: 8.3
6.3
On-Site
Average: 8.0
Seller Details
HQ Location
Chicago, IL
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Entry Level Price:Free
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.
Users
- Product Manager
- Digital Marketing Specialist
Industries
- Marketing and Advertising
- Computer Software
Market Segment
- 51% Small-Business
- 37% Mid-Market
Hotjar Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Features
11
Heatmaps
10
Helpful
10
Session Replay
9
Cons
Recording Issues
4
Difficult Filtering
3
Expensive
3
Filtering Issues
3
Inadequate Filtering
3
Hotjar features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.5
Sorting
Average: 8.4
8.9
In-App
Average: 8.3
8.6
On-Site
Average: 8.0
Seller Details
Twitter
@Contentsquare6,594 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises a
Users
- UX Researcher
- UX Designer
Industries
- Computer Software
- Financial Services
Market Segment
- 47% Mid-Market
- 32% Small-Business
Userlytics Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
12
Easy Setup
12
Helpful
8
Setup Ease
7
Cons
Poor Usability
5
Not User-Friendly
4
Poor UI Design
4
Slow Processes
4
Insufficient Information
3
Userlytics features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
7.6
Sorting
Average: 8.4
7.5
In-App
Average: 8.3
7.4
On-Site
Average: 8.0
Seller Details
HQ Location
Miami, FloridaTwitter
@Userlytics43,946 Twitter followers
Entry Level Price:Free
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi
Users
- Founder
- Owner
Industries
- Marketing and Advertising
- Computer Software
Market Segment
- 79% Small-Business
- 7% Mid-Market
Userback Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
61
Feedback Management
36
Simple
29
Features
28
Setup Ease
28
Cons
Limited Customization
16
Feature Limitations
13
Missing Features
12
Learning Curve
8
Limited Features
8
Userback features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.2
Sorting
Average: 8.4
8.2
In-App
Average: 8.3
8.7
On-Site
Average: 8.0
Seller Details
HQ Location
BrisbaneTwitter
@userbackio205 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Next-generation UX research platform for mobile & desktop
Users
No information available
Industries
- Internet
Market Segment
- 62% Mid-Market
- 33% Enterprise
Lookback features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.0
6.7
Sorting
Average: 8.4
9.6
In-App
Average: 8.3
10.0
On-Site
Average: 8.0
Seller Details
Twitter
@lookback2,754 Twitter followers
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