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Best User Research Tools with Video Snippets Capabilities

Benefits of User Research Tools with Video Snippets capabilities include: Individually recorded video clips based on situations or prompts.
Below are the top-rated User Research Tools with Video Snippets capabilities, as verified by G2’s Research team. Real users have identified Video Snippets as an important function of User Research Tools. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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  • Segment
  • Rating
  • Language
  • Pricing
  • Video Snippets
      • Clear All
1 filter applied
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  • Segment
  • Rating
  • Language
  • Pricing
  • Video Snippets
      • Clear All
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6 Listings in User Research Available
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    G2 Score
UserTesting
(784)4.4 out of 5
10th Easiest To Use in User Research software
View top Consulting Services for UserTesting
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • UserTesting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Helpful
    94
    Time-saving
    63
    Customer Support
    51
    Testing Process
    41
    Cons
    Testing Difficulties
    39
    Missing Features
    34
    Survey Issues
    33
    Participant Management
    31
    Expensive
    26
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UserTesting features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    7.4
    Sorting
    Average: 8.4
    7.4
    In-App
    Average: 8.3
    6.9
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    UserTesting
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    43,209 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,810 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

Users
  • UX Researcher
  • Product Designer
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 37% Mid-Market
UserTesting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Helpful
94
Time-saving
63
Customer Support
51
Testing Process
41
Cons
Testing Difficulties
39
Missing Features
34
Survey Issues
33
Participant Management
31
Expensive
26
View All Pros and Cons
UserTesting features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.4
Sorting
Average: 8.4
7.4
In-App
Average: 8.3
6.9
On-Site
Average: 8.0
Seller Details
Seller
UserTesting
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
43,209 Twitter followers
LinkedIn® Page
www.linkedin.com
1,810 employees on LinkedIn®
Dscout
(175)4.5 out of 5
Optimized for quick response
13th Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dscout is an AI-powered Research Platform for capturing in-context insights from high-quality participants. The world’s biggest brands use Dscout to test ideas, iterate quickly, collaborate, and build

    Users
    • UX Researcher
    • Senior UX Researcher
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dscout Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Customer Support
    48
    Features
    37
    Helpful
    28
    Research Services
    21
    Cons
    Missing Features
    21
    Feature Limitations
    19
    Complex Usability
    18
    Participant Management
    16
    Not User-Friendly
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dscout features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    7.8
    Sorting
    Average: 8.4
    7.8
    In-App
    Average: 8.3
    6.3
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    dscout
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @dscout
    3,584 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    276 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dscout is an AI-powered Research Platform for capturing in-context insights from high-quality participants. The world’s biggest brands use Dscout to test ideas, iterate quickly, collaborate, and build

Users
  • UX Researcher
  • Senior UX Researcher
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Enterprise
  • 23% Mid-Market
Dscout Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Customer Support
48
Features
37
Helpful
28
Research Services
21
Cons
Missing Features
21
Feature Limitations
19
Complex Usability
18
Participant Management
16
Not User-Friendly
15
View All Pros and Cons
Dscout features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.8
Sorting
Average: 8.4
7.8
In-App
Average: 8.3
6.3
On-Site
Average: 8.0
Seller Details
Seller
dscout
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@dscout
3,584 Twitter followers
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®

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Hotjar
(326)4.3 out of 5
View top Consulting Services for Hotjar
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Digital Marketing Specialist
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hotjar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Features
    11
    Heatmaps
    10
    Helpful
    10
    Session Replay
    9
    Cons
    Recording Issues
    4
    Difficult Filtering
    3
    Expensive
    3
    Filtering Issues
    3
    Inadequate Filtering
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hotjar features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.5
    Sorting
    Average: 8.4
    8.9
    In-App
    Average: 8.3
    8.6
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Contentsquare
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,624 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,813 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Digital Marketing Specialist
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 51% Small-Business
  • 38% Mid-Market
Hotjar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Features
11
Heatmaps
10
Helpful
10
Session Replay
9
Cons
Recording Issues
4
Difficult Filtering
3
Expensive
3
Filtering Issues
3
Inadequate Filtering
3
View All Pros and Cons
Hotjar features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.5
Sorting
Average: 8.4
8.9
In-App
Average: 8.3
8.6
On-Site
Average: 8.0
Seller Details
Seller
Contentsquare
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,624 Twitter followers
LinkedIn® Page
www.linkedin.com
1,813 employees on LinkedIn®
Userlytics
(170)4.4 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises a

    Users
    • UX Researcher
    • UX Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 47% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Userlytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Ease of Use
    11
    Easy Setup
    10
    Helpful
    6
    Implementation Ease
    5
    Cons
    Poor Usability
    5
    Not User-Friendly
    4
    Poor UI Design
    4
    Slow Processes
    4
    Navigation Difficulty
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userlytics features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 9.0
    7.6
    Sorting
    Average: 8.4
    7.5
    In-App
    Average: 8.3
    7.4
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userlytics
    Company Website
    Year Founded
    2009
    HQ Location
    Miami, Florida
    Twitter
    @Userlytics
    44,100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises a

Users
  • UX Researcher
  • UX Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 47% Mid-Market
  • 32% Small-Business
Userlytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Ease of Use
11
Easy Setup
10
Helpful
6
Implementation Ease
5
Cons
Poor Usability
5
Not User-Friendly
4
Poor UI Design
4
Slow Processes
4
Navigation Difficulty
3
View All Pros and Cons
Userlytics features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
7.6
Sorting
Average: 8.4
7.5
In-App
Average: 8.3
7.4
On-Site
Average: 8.0
Seller Details
Seller
Userlytics
Company Website
Year Founded
2009
HQ Location
Miami, Florida
Twitter
@Userlytics
44,100 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
Userback
(236)4.7 out of 5
15th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Userback Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Feedback Management
    30
    Features
    26
    Setup Ease
    25
    Simple
    25
    Cons
    Limited Customization
    15
    Feature Limitations
    9
    Missing Features
    9
    Limited Options
    8
    Not User-Friendly
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userback features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    8.2
    Sorting
    Average: 8.4
    8.2
    In-App
    Average: 8.3
    8.7
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userback
    Company Website
    Year Founded
    2014
    HQ Location
    Brisbane
    Twitter
    @userbackio
    207 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly benefi

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 7% Mid-Market
Userback Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Feedback Management
30
Features
26
Setup Ease
25
Simple
25
Cons
Limited Customization
15
Feature Limitations
9
Missing Features
9
Limited Options
8
Not User-Friendly
8
View All Pros and Cons
Userback features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
8.2
Sorting
Average: 8.4
8.2
In-App
Average: 8.3
8.7
On-Site
Average: 8.0
Seller Details
Seller
Userback
Company Website
Year Founded
2014
HQ Location
Brisbane
Twitter
@userbackio
207 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Lookback
(21)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Next-generation UX research platform for mobile & desktop

    Users
    No information available
    Industries
    • Internet
    Market Segment
    • 62% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lookback features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.0
    6.7
    Sorting
    Average: 8.4
    9.6
    In-App
    Average: 8.3
    10.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lookback
    Year Founded
    2013
    HQ Location
    Santa Cruz, CA
    Twitter
    @lookback
    2,760 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Next-generation UX research platform for mobile & desktop

Users
No information available
Industries
  • Internet
Market Segment
  • 62% Mid-Market
  • 33% Enterprise
Lookback features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.0
6.7
Sorting
Average: 8.4
9.6
In-App
Average: 8.3
10.0
On-Site
Average: 8.0
Seller Details
Seller
Lookback
Year Founded
2013
HQ Location
Santa Cruz, CA
Twitter
@lookback
2,760 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Filters
Filter
Clear Filter
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All Segments
Small Business
Mid Market
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Avg. Customer Review
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  • Segment
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Features
Sort by
Clear All
6 Listings in User Research Available
  • Sort By:
    G2 Score