Best Telemedicine Software

How Many Telemedicine Software Products Does G2 Track?

Total Products under this Category: 376

Category Stats (Nov 2026)

  • Average Rating: 4.23/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Compulink Advantage (+3.45%) - Among all products in this category, Compulink Advantage recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Telemedicine Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 6,300+ Authentic Reviews
  • 376+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Telemedicine Software

G2 Grid® for Telemedicine Software plotting products by satisfaction and market presence

Highlighted products: Carepatron, athenaOne, Spruce Health, Curogram, Zanda Health, Practice Better, Klara, and Talkspace.

Underlying data: [Grid® JSON](https://www.g2.com/categories/telemedicine/grids.json?focus%5B%5D=carepatron&focus%5B%5D=athenaone&focus%5B%5D=spruce-health&focus%5B%5D=curogram&focus%5B%5D=zanda-health&focus%5B%5D=practice-better&focus%5B%5D=klara&focus%5B%5D=talkspace)

Carepatron

Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness.

Average Rating: 4.5/5.0

Total Reviews: 675

How Do G2 Users Rate Carepatron?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Telecommunications: 8.6/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 7.9/10 (Category avg: 8.0/10)
  • Practice Specific: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Carepatron?

  • Seller: Carepatron
  • Company Website:
  • Year Founded: 2018
  • HQ Location: 408 W 14th Street New York, NY 10014
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 91% Small, 4% Medium

What Do G2 Reviewers Say About Carepatron?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Carepatron, enjoying its reliability and helpful features for administrators.
  • Users appreciate the affordable pricing of Carepatron, offering great features without breaking the bank.
  • Users appreciate the helpful features of Carepatron, benefiting from easy setup and effective client management tools.
  • Users love the customizable templates in Carepatron, enhancing their practice management experience significantly.
  • Users appreciate the ease of use of Carepatron, praising its intuitive design and seamless integration of features.
Cons
  • Users note limited features in Carepatron, particularly in telehealth, payment processing, and calendar integration options.
  • Users highlight the missing features in Carepatron, particularly in telehealth, notifications, and payment processing options.
  • Users find limited customization options challenging, hindering their ability to efficiently tailor the system to their needs.
  • Users struggle with billing issues, including payment processing limits and confusing navigation, affecting their overall experience.
  • Users find the limited templates in Carepatron frustrating, leading to confusion and difficulties in customization.

What Are Recent G2 Reviews of Carepatron?

athenaOne

athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

Average Rating: 3.4/5.0

Total Reviews: 114

How Do G2 Users Rate athenaOne?

  • Has the product been a good partner in doing business?: 7.2/10 (Category avg: 8.9/10)
  • Telecommunications: 8.3/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 4.2/10 (Category avg: 8.0/10)
  • Practice Specific: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind athenaOne?

  • Seller: athenahealth
  • Year Founded: 1997
  • HQ Location: Watertown, MA
  • LinkedIn® Page: www.linkedin.com
    9,040 employees on LinkedIn®
  • Ownership: NASDAQ: ATHN

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 45% Small, 35% Medium

What Do G2 Reviewers Say About athenaOne?

AI-generated summary from verified user reviews

Pros
  • Users value the user-driven evolution of athenaOne, praising its customization, robust features, and exceptional customer support.
  • Users value the ease of use of athenaOne, praising its user-friendly templates and seamless calendar integration.
  • Users highlight the top-notch API integration of athenaOne, providing unparalleled flexibility for efficient practice management.
  • Users find AthenaOne's exceptional customer support to be a true partnership, enhancing their practice experience significantly.
  • Users appreciate the user-friendly templates of athenaOne, enhancing productivity with seamless scheduling and customization.
Cons
  • Users face inadequate reporting features in athenaOne, causing frustration and inefficiency in documentation processes.
  • Users experience a significant learning curve with athenaOne, making documentation time-consuming and frustrating.
  • Users experience poor customer support with athenaOne, noting delays in response from the help desk.
  • Users face frequent billing issues with athenaOne, including price increases and poor customer support impacting their experience.
  • Users find the reporting process inefficient, requiring extensive training for staff and lacking necessary specifications.

What Are Recent G2 Reviews of athenaOne?

What Are G2 Users Discussing About athenaOne?

Spruce Health

Spruce Health is the leading platform for HIPAA-compliant healthcare communication. With Spruce, every patient call, text, voicemail, and fax lives in one place, and with powerful AI tools, intelligent automation and team collaboration, your practice stays responsive and communicates seamlessly as you grow. Spruce is trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. One place. Every patient conversation. Built for compliant care. Learn more at sprucehealth.com.

Average Rating: 4.7/5.0

Total Reviews: 350

How Do G2 Users Rate Spruce Health?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Telecommunications: 9.2/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 8.1/10 (Category avg: 8.0/10)
  • Practice Specific: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Spruce Health?

  • Seller: Spruce Health
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Diego, CA
  • LinkedIn® Page: www.linkedin.com
    60 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Therapist
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 98% Small, 1% Medium

What Do G2 Reviewers Say About Spruce Health?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Spruce Health, noting its seamless setup and effective client communication tools.
  • Users value the efficiency of Spruce Health, enjoying seamless communication and quick customer support in their practice.
  • Users value the effective communication features of Spruce Health, enhancing interactions with clients and ensuring reliability.
  • Users rave about the superb customer support of Spruce Health, emphasizing quick responses and seamless assistance.
  • Users value the convenient and reliable communication provided by Spruce Health, enhancing patient interactions effectively.
Cons
  • Users express frustration over limited features requiring higher-tier subscriptions, making it costly for solo practitioners.
  • Users experience significant messaging issues with client account requirements, hindering effective communication and functionality.
  • Users express frustration over missing features like caller ID and separate sections for messages and faxes.
  • Users find Spruce Health expensive for essential features that are locked behind higher-priced plans, limiting accessibility.
  • Users report poor integration with other systems, resulting in challenges with client messaging and organizational workflows.

What Are Recent G2 Reviews of Spruce Health?

What Are G2 Users Discussing About Spruce Health?

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Curogram

Curogram is an all-in-one, HIPAA-compliant patient engagement and communication platform that seamlessly integrates with virtually any Electronic Medical Record (EMR) . Designed for medical offices, it simplifies front-office operations, boosts revenue, and significantly enhances the patient experience

Average Rating: 4.8/5.0

Total Reviews: 114

How Do G2 Users Rate Curogram?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Telecommunications: 10.0/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 10.0/10 (Category avg: 8.0/10)
  • Practice Specific: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Curogram?

  • Seller: Curogram
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Newport Beach, US
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 74% Small, 11% Medium

What Do G2 Reviewers Say About Curogram?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Curogram, finding it intuitive for efficient patient communication and organization.
  • Users love the efficient communication features of Curogram, enhancing both staff and patient interactions seamlessly.
  • Users value the easy customization and supportive communication of Curogram, enhancing patient interactions and office efficiency.
  • Users value Curogram's efficiency in managing appointments and communication, enhancing overall workflow and patient interactions.
  • Users praise Curogram for its responsive customer support, providing timely assistance and guidance when needed.
Cons
  • Users report texting issues with Curogram, including inaccurate reminders and communication mix-ups between sibling accounts.
  • Users find the inadequate reporting features of Curogram limits their ability to customize and access key metrics efficiently.
  • Users face messaging issues with Curogram, including inaccurate reminders and difficulties in managing multiple accounts for siblings.
  • Users report poor integration with external systems, leading to frustrations with functionality and workflow efficiency.
  • Users find poor reporting and lack of customization limits their ability to effectively analyze key metrics.

What Are Recent G2 Reviews of Curogram?

Zanda Health

Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar and client management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, online forms and scored forms; - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Built-in AI tools: Secure, private AI, designed specifically for health practices. Included inside your practice software to help you do your best work, faster. - Practice management: Notifications and team communication hub, practitioner stilisation report, and in-platform practice operations manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - e-Prescribing with Parchment (AU-only) - you can now connect Zanda with Parchment to write and manage electronic prescriptions directly from client records. - Reports dashboard - users browse a categorised report catalogue, search across all available reports, star favourites, and reopen recently used reports. - Resend emails - Zanda now lets users resend a previously sent or failed email without manually recreating it. A new RESEND action opens a new email pre-populated with the original recipients, sender details, subject, body, and available attachments.

Average Rating: 4.7/5.0

Total Reviews: 311

G2 Deal: 500 SMS Credits

Receive 500 SMS Credits after subscribing This is in addition to the typical: 50% off the subscription price for 6 months after a 14-day free trial Everything is tracked using cookies and an affiliate link

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How Do G2 Users Rate Zanda Health?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Zanda Health?

  • Seller: Zanda
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Ballarat, AU
  • LinkedIn® Page: www.linkedin.com
    71 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Psychologist, Director
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 95% Small, 1% Medium

What Do G2 Reviewers Say About Zanda Health?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Zanda Health, enabling streamlined patient management and efficient workflows.
  • Users find the easy setup of Zanda Health helpful, enabling quick acclimation and efficient management of their practice.
  • Users value the exceptional customer support from Zanda, appreciating prompt and helpful responses when needed.
  • Users appreciate the multifunctionality of Zanda Health, streamlining tasks like booking, invoicing, and communications in one platform.
  • Users value the customizability and extensive features of Zanda Health, enhancing efficiency in patient management.
Cons
  • Users are frustrated with the lack of customer support, facing delays and poor communication from the team.
  • Users find the limited features of Zanda Health complicate workflows and hinder effective client management.
  • Users frequently experience booking issues with Zanda Health, particularly related to the waiting list and room functionalities.
  • Users experience complex setup processes, finding automations and referral systems cumbersome and not intuitive.
  • Users find Zanda Health not user-friendly, citing unclear navigation and challenging setup for features like diary and automations.

What Are Recent G2 Reviews of Zanda Health?

What Are G2 Users Discussing About Zanda Health?

Practice Better

Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.

Average Rating: 4.7/5.0

Total Reviews: 299

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How Do G2 Users Rate Practice Better?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Telecommunications: 8.9/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 7.8/10 (Category avg: 8.0/10)
  • Practice Specific: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Practice Better?

  • Seller: Green Patch Inc
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Toronto, ON, CA
  • LinkedIn® Page: www.linkedin.com
    90 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Registered Dietitian, Owner
  • Top Industries: Health, Wellness and Fitness, Alternative Medicine
  • Company Size: 96% Small

What Do G2 Reviewers Say About Practice Better?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Practice Better, enabling efficient client management and streamlined processes in one place.
  • Users value the integrated platform of Practice Better, allowing seamless management of client care and communication.
  • Users appreciate the efficiency of Practice Better, enjoying streamlined client management and automated processes all in one platform.
  • Users love the easy integrations of Practice Better, enhancing efficiency and streamlining their business processes seamlessly.
  • Users appreciate the seamless integrations with third-party tools, significantly enhancing their workflow efficiency and client management.
Cons
  • Users report missing features in Practice Better, impacting usability and core functionality for effective practice management.
  • Users express concern over the limited features in Practice Better, wishing for enhancements to core functionality and usability.
  • Users find Practice Better to be not user-friendly, with navigation challenges and a lack of intuitive features.
  • Users find integration issues with Practice Better, citing challenges with user-friendliness and workflow efficiency.
  • Users express concerns about the high costs of Practice Better, which can be burdensome for new business owners.

What Are Recent G2 Reviews of Practice Better?

What Are G2 Users Discussing About Practice Better?

Klara

Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond. Practices can also communicate with third-party healthcare providers, such as pharmacies, to reduce the time it takes for things like prior authorizations to get approved. Improving patient care and collaboration is as easy as texting. Klara is a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency. We help HIPAA-compliant healthcare providers effectively communicate with their patients by transforming high phone volume into two-way messaging. Medical practices across specialties such as dermatology, plastic surgery, OBGYN, family and internal medicine, otolaryngology, pediatrics, primary care, and many more use Klara to improve their patient experience while streamlining their internal administrative workflows.

Average Rating: 4.6/5.0

Total Reviews: 105

How Do G2 Users Rate Klara?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Telecommunications: 9.5/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 9.8/10 (Category avg: 8.0/10)
  • Practice Specific: 7.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Klara?

  • Seller: Klara
  • Company Website:
  • Year Founded: 2013
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 72% Small, 21% Medium

What Do G2 Reviewers Say About Klara?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the fast and efficient communication with Klara, enhancing patient interactions and overall convenience.
  • Users appreciate the ease of use of Klara, highlighting its smooth setup and convenient communication features.
  • Users value the secure and efficient patient communication offered by Klara, enhancing interaction and information sharing.
  • Users appreciate the fast and efficient texting communication that enhances interactions with patients through Klara.
  • Users appreciate the easy and intuitive interface of Klara, streamlining communication and information access effortlessly.
Cons
  • Users find the limited features of Klara frustrating, hindering customization and causing scheduling issues.
  • Users experience communication issues with Klara due to glitches, sluggish updates, and lack of conversation search functionality.
  • Users face messaging issues with Klara, citing glitches and difficulties in communication and editing messages effectively.
  • Users struggle with search issues, finding it hard to track closed conversations and access important patient information.
  • Users find Klara's limited messaging features frustrating, hindering communication with patients and complicating usability.

What Are Recent G2 Reviews of Klara?

What Are G2 Users Discussing About Klara?

Talkspace

Mission at Talkspace is to make therapy affordable and accessible to everyone. They have a network of professional, licensed therapists available for consultations and long-term treatment plans, all via your smartphone or the web.

Average Rating: 3.9/5.0

Total Reviews: 12

How Do G2 Users Rate Talkspace?

  • Telecommunications: 9.7/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 9.6/10 (Category avg: 8.0/10)
  • Practice Specific: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Talkspace?

  • Seller: Talkspace
  • Year Founded: 2011
  • HQ Location: New York, New York
  • LinkedIn® Page: www.linkedin.com
    1,189 employees on LinkedIn®
  • Ownership: TALK (NASDAQ)

Who Uses This Product?

  • Company Size: 50% Large, 25% Medium

What Do G2 Reviewers Say About Talkspace?

AI-generated summary from verified user reviews

Pros
  • Users value the accessibility of Talkspace, enjoying options like text features for comfort in therapy sessions.
  • Users value the accessible communication options of Talkspace, particularly appreciating the text feature for introverted moments.

What Are Recent G2 Reviews of Talkspace?

What Are G2 Users Discussing About Talkspace?

NextGen Healthcare EHR

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. NextGen Cloud keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.

Average Rating: 3.7/5.0

Total Reviews: 171

How Do G2 Users Rate NextGen Healthcare EHR?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.9/10)
  • Telecommunications: 8.3/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 7.6/10 (Category avg: 8.0/10)
  • Practice Specific: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind NextGen Healthcare EHR?

  • Seller: NextGen Healthcare
  • Company Website:
  • Year Founded: 1974
  • HQ Location: Remote
  • LinkedIn® Page: www.linkedin.com
    3,185 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 56% Medium, 39% Small

What Do G2 Reviewers Say About NextGen Healthcare EHR?

AI-generated summary from verified user reviews

Pros
  • Users find NextGen Healthcare EHR to be very user-friendly, with easy training and effective customization options.
  • Users find the helpful support of NextGen Healthcare EHR to be fast, making training and usage straightforward.
  • Users appreciate the customizability of NextGen Healthcare EHR, finding it easy to streamline workflows with tailored templates.
  • Users appreciate the customization options in NextGen Healthcare EHR, which enhance workflow and navigation simplicity.
  • Users appreciate the extensive customization options of NextGen Healthcare EHR, enhancing workflow and user-friendliness.
Cons
  • Users struggle with difficult navigation, finding it hard to enroll patients and manage multiple charts effectively.
  • Users find the navigation difficult, with cumbersome clicking and challenges in patient portal enrollment affecting usability.
  • Users find the poor usability of NextGen Healthcare EHR frustrating, impacting patient enrollment and increasing clicks on screens.
  • Users find the access issues with NextGen Healthcare EHR frustrating, making patient enrollment and usage difficult.
  • Users express frustration with the excessive clicks required and the limitation of accessing only one patient chart at a time.

What Are Recent G2 Reviews of NextGen Healthcare EHR?

What Are G2 Users Discussing About NextGen Healthcare EHR?

Doxy.me

The simple, free & secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already using doxy.me to provide virtual care online, at any distance.

Average Rating: 4.5/5.0

Total Reviews: 98

How Do G2 Users Rate Doxy.me?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Telecommunications: 9.2/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 5.0/10 (Category avg: 8.0/10)
  • Practice Specific: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Doxy.me?

  • Seller: Doxy.me
  • Year Founded: 2014
  • HQ Location: Charleston, US
  • LinkedIn® Page: www.linkedin.com
    119 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 85% Small, 11% Medium

What Do G2 Reviewers Say About Doxy.me?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Doxy.me, highlighting its straightforward navigation and smooth operation.
  • Users value the easy access Doxy.me provides, allowing patients to effortlessly log in and complete visits.
  • Users commend the efficiency of Doxy.me, simplifying client meetings while ensuring strong security features.
  • Users find the navigation ease of Doxy.me straightforward, making it user-friendly for both clients and therapists.
  • Users find the setup ease of Doxy.me beneficial, allowing patients to login and complete visits effortlessly.
Cons
  • Users often face technical glitches during videos, which require troubleshooting and refreshing to resolve.

What Are Recent G2 Reviews of Doxy.me?

What Are G2 Users Discussing About Doxy.me?

Pabau Practice Management

Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background.

Average Rating: 4.7/5.0

Total Reviews: 332

How Do G2 Users Rate Pabau Practice Management?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Telecommunications: 8.8/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 9.5/10 (Category avg: 8.0/10)
  • Practice Specific: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Pabau Practice Management?

  • Seller: Pabau
  • Year Founded: 2012
  • HQ Location: London, England
  • LinkedIn® Page: www.linkedin.com
    168 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Doctor
  • Top Industries: Medical Practice, Health, Wellness and Fitness
  • Company Size: 99% Small, 1% Medium

What Do G2 Reviewers Say About Pabau Practice Management?

AI-generated summary from verified user reviews

Pros
  • Users find Pabau's customer support excellent, enhancing their experience and helping them maximize the platform's potential.
  • Users value the ease of use of Pabau Practice Management, enhancing efficiency and professionalism in clinic operations.
  • Users commend Pabau for its exceptionally helpful customer support, ensuring effective use and continuous exploration of features.
  • Users praise the exceptional staff support from Pabau, enhancing their clinic management experience with reliable guidance and training.
  • Users appreciate the streamlined patient management of Pabau, enhancing efficiency in clinic operations and patient experience.
Cons
  • Users face technical issues with Pabau, including slow performance and difficulties in implementation and usability.
  • Users note a complex setup that necessitates time and training to fully navigate the Pabau system.
  • Users find the difficult learning curve of Pabau challenging, especially when transitioning from simpler systems.
  • Users notice the limited features of Pabau, requiring additional training and hindering overall usability and understanding.
  • Users find the difficult setup of Pabau Practice Management to be confusing and time-consuming during onboarding.

What Are Recent G2 Reviews of Pabau Practice Management?

What Are G2 Users Discussing About Pabau Practice Management?

SimplePractice

SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself.

Average Rating: 4.1/5.0

Total Reviews: 128

How Do G2 Users Rate SimplePractice?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.9/10)
  • Telecommunications: 7.8/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 6.1/10 (Category avg: 8.0/10)
  • Practice Specific: 7.9/10 (Category avg: 8.7/10)

Who Is the Company Behind SimplePractice?

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 97% Small, 2% Medium

What Do G2 Reviewers Say About SimplePractice?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of SimplePractice, enabling seamless navigation for practitioners and clients alike.
  • Users appreciate the automation features of SimplePractice, simplifying billing and documentation while saving valuable time.
  • Users appreciate the time-saving document management features of SimplePractice, making compliance and billing effortless.
  • Users appreciate the easy access of SimplePractice, enjoying its user-friendly interface and convenient mobile options.
  • Users love the time-saving features of SimplePractice, enhancing efficiency in scheduling, billing, and telehealth sessions.
Cons
  • Users find the limited features in SimplePractice hinder effective setup and reporting for a variety of cases.
  • Users feel the limited functionality of SimplePractice hinders customization and adds unnecessary complexity to workflows.
  • Users feel the pricing is expensive, especially for features that should be included in the basic plan.
  • Users express frustration over extra charges for features that should be standard, complicating workflows and increasing workload.
  • Users find the reporting features inadequate, leading to extra work and limitations in customization and workflow efficiency.

What Are Recent G2 Reviews of SimplePractice?

What Are G2 Users Discussing About SimplePractice?

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Average Rating: 4.3/5.0

Total Reviews: 103

How Do G2 Users Rate Updox?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Telecommunications: 8.6/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 8.0/10 (Category avg: 8.0/10)
  • Practice Specific: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Updox?

  • Seller: EverCommerce
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Who Uses This: Practice Manager, Medical Assistant
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 85% Small, 9% Medium

What Are Recent G2 Reviews of Updox?

What Are G2 Users Discussing About Updox?

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.

Average Rating: 4.3/5.0

Total Reviews: 202

How Do G2 Users Rate iPlum?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.9/10)
  • Telecommunications: 9.4/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 8.9/10 (Category avg: 8.0/10)
  • Practice Specific: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind iPlum?

  • Seller: iplum
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Clara, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 93% Small, 2% Large

What Do G2 Reviewers Say About iPlum?

AI-generated summary from verified user reviews

Pros
  • Users value the simplicity and reliability of iPlum, enjoying seamless communication without unnecessary complexity.
  • Users appreciate the HIPAA Compliance of iPlum, ensuring secure communications and peace of mind for sensitive information.
  • Users value iPlum for its strong privacy and compliance features, ensuring secure communication for sensitive information.
  • Users value the easy setup of iPlum, enabling a quick and seamless start for managing business communications.
  • Users value the easy text messaging feature of iPlum, enhancing communication and efficiency in their daily interactions.
Cons
  • Users struggle with texting setup issues that delay communication and complicate the verification process.
  • Users report frequent call issues, including dropped calls and background noise, complicating communication and user experience.
  • Users often find the setup process cumbersome and slower than expected, affecting their initial experience with iPlum.
  • Users find the lack of intuitiveness in iPlum frustrating, making setup and usage more complicated than necessary.
  • Users experience call functionality issues with iPlum, such as missed connections and delayed notifications affecting usability.

What Are Recent G2 Reviews of iPlum?

What Are G2 Users Discussing About iPlum?

ModMed

At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes.

Average Rating: 4.5/5.0

Total Reviews: 447

How Do G2 Users Rate ModMed?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Telecommunications: 8.8/10 (Category avg: 8.9/10)
  • Low Bandwidth Support: 8.3/10 (Category avg: 8.0/10)
  • Practice Specific: 9.5/10 (Category avg: 8.7/10)

Who Is the Company Behind ModMed?

  • Seller: ModMed
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Boca Raton, Florida
  • LinkedIn® Page: www.linkedin.com
    2,477 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Practice Manager, Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 44% Small, 35% Medium

What Do G2 Reviewers Say About ModMed?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of ModMed, making it intuitive for both experienced and new users alike.
  • Users highlight the efficiency of ModMed, praising its ability to streamline workflows and improve productivity significantly.
  • Users commend ModMed for its enhanced workflow efficiency, enabling swift documentation and seamless practice management integration.
  • Users praise ModMed for its innovative and user-friendly solutions that enhance productivity and streamline medical workflows.
  • Users highlight the impressive setup ease of ModMed, making transitions quick and smooth for healthcare practices.
Cons
  • Users feel the missing features in ModMed hinder effective communication and thorough insurance verification processes.
  • Users report poor customer support, citing unhelpful service, misleading sales, and inefficiencies in resolving issues.
  • Users find limited features in ModMed hinder efficiency, making tasks cumbersome and complicating the overall user experience.
  • Users report poor system functionality in ModMed, with slow analytics and inconvenient manual processes affecting efficiency.
  • Users often face difficult setup challenges with ModMed, compounded by limited training and complex workflows during implementation.

What Are Recent G2 Reviews of ModMed?

What Are G2 Users Discussing About ModMed?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024