Best Survey Software - Page 20

How Many Survey Software Products Does G2 Track?

Total Products under this Category: 559

Category Stats (Aug 2026)

  • Average Rating: 4.41/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Sphinx Declic (+2.35%) - Among all products in this category, Sphinx Declic recorded the largest rating increase compared to last month

Last updated: August 04, 2026

How Does G2 Rank Survey Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 154,600+ Authentic Reviews
  • 559+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Survey Software

G2 Grid® for Survey Software plotting products by satisfaction and market presence

Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Microsoft Forms, Typeform, Microsoft 365, and QuestionPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft-forms&focus%5B%5D=typeform&focus%5B%5D=microsoft365&focus%5B%5D=questionpro)

Sponsored

Workvivo

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

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Quizell

Quizell is an AI-powered conversion platform that helps ecommerce brands and B2B marketing teams turn website visitors into qualified buyers through personalized product recommendation quizzes, lead-capture forms, and interactive funnels. Built for teams that need conversion-focused interactive content without writing code, Quizell is used by 25,000+ brands — including Burberry, SharkNinja, Bauerfeind AG, Ouidad, JOTT, and Clear Minds — and has generated over 50 million leads, delivering an average 32% conversion-rate lift for its customers. What Quizell does: The platform combines a drag-and-drop quiz and funnel builder with an AI engine that generates quiz questions, recommends products based on customer responses, and translates content into 25+ languages. Teams can build product recommendation quizzes (the "find your perfect [product]" experience), lead-qualification forms, personalized onboarding funnels, customer feedback and NPS surveys, waitlist capture, and post-purchase upsells. Quizzes can be embedded directly on a website, deployed as a popup or floating button, or shared as a standalone link. Who it's for: Quizell is built for direct-to-consumer brands, ecommerce retailers (Shopify, Wix, BigCommerce, WooCommerce), and B2B marketing teams that want to personalize the shopping or buying experience and capture higher-intent leads. Use cases span fashion, beauty, health and wellness, supplements, home goods, electronics, and B2B SaaS. Key differentiators: Unlike general-purpose form builders such as Typeform or Jotform, Quizell is purpose-built for ecommerce conversion: it includes a native AI product recommendation engine, deep integrations with ecommerce and email platforms, and analytics specifically focused on product-match performance and revenue attribution. Unlike competitors like ConvertFlow, Octane AI, or Heyflow, Quizell offers a true free plan, a faster setup (most quizzes launch in under 30 minutes), and 30+ native integrations including Shopify, Wix, BigCommerce, Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Google Analytics, plus 8,000+ apps via Zapier and 1,000+ via n8n. Pricing and getting started: Quizell offers a free plan with no credit card required, a 7-day free trial on all paid plans, and paid plans starting at $15/month. An Enterprise plan with a dedicated Customer Success Manager, US/EU data center options, and custom SLAs is available for larger teams. Recognition: Quizell is rated 4.8 on G2, 4.9 on the Shopify App Store, and 4.8 on the Wix App Market. The platform is GDPR-compliant, SOC 2-ready, and offers Two-Factor Authentication, custom data residency (US or EU), and SSO for enterprise customers.

Average Rating: 4.8/5.0

Total Reviews: 16

How Do G2 Users Rate Quizell?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.4/10 (Category avg: 8.9/10)
  • Data Exporting: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Quizell?

  • Seller: Quizell
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Tel Aviv, IL
  • Twitter: @Quizellapp
    24 Twitter followers
  • LinkedIn® Page: il.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 69% Small, 6% Medium

What Do G2 Reviewers Say About Quizell?

AI-generated summary from verified user reviews

Pros
  • Users find Quizell to be very easy to use, with excellent support making implementation seamless and enjoyable.
  • Users highlight the responsive customer support of Quizell, enhancing the overall user experience with reliable assistance.
  • Users love the incredible number of features in Quizell, enhancing learning with easy quiz creation and valuable analytics.
  • Users love the ease of creation with Quizell, making quiz development seamless and efficient across various platforms.
  • Users value the easy integrations of Quizell, enhancing productivity with seamless connections to various platforms.
Cons
  • Users find Quizell's poor design limits customization, flexibility, and mobile optimization, hindering overall user experience.
  • Users feel the design customization options in Quizell are limited, impacting usability and engagement for diverse needs.
  • Users find the lack of customization options in Quizell limits branding and flexibility for diverse business needs.
  • Users find the limited customization options of Quizell restrictive, impacting branding and user engagement effectively.
  • Users note the limited design flexibility of Quizell, hindering customization and overall user engagement.

What Are Recent G2 Reviews of Quizell?

What Are G2 Users Discussing About Quizell?

Recollective

The Recollective Qualitative Research and Insight Community platform combines the strategic value of engaged communities with the depth of qualitative research, all powerfully assisted by AI. As a trusted leader in online qualitative research, Recollective empowers brands with flexible solutions for projects of any size or duration, from quick 3-day pop-up studies to long-term communities spanning months or years. Recognized in the GRIT Top 50 for six consecutive years, Recollective is the go-to platform for both agencies and brands, including C+R Research, Adelphi, Experian, Big Village, Mattel and Nikon. With advanced AI features like Ask AI for rapid analysis, AI-moderated interviews and Automatic Translations, Recollective accelerates insight generation, helping you launch, learn and adapt your study effectively and efficiently. Applications include Insight Communities, Concept Testing, Behavioural Studies, Customer Feedback, Advisory & Consultation, Co-Creation and Ideation, Employee Satisfaction and Ethnographic projects. For more details, please visit Recollective.com. Key benefits include: Better Data Quality: in-depth responses, peer interaction and “in the moment” research tools Stronger Engagement: intuitive interface, access from any device and a familiar social networking experience Faster Results: same-day setup and deployment of studies, real-time monitoring, instant community feedback, instant transcription and and AI-driven analysis Greater Value: eliminate or reduce recruiting costs, reuse past activities, reduce time spent moderating and analysing.

Average Rating: 4.5/5.0

Total Reviews: 18

How Do G2 Users Rate Recollective?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Recollective?

  • Seller: Recollective
  • Year Founded: 1998
  • HQ Location: Ottawa, Ontario, Canada
  • Twitter: @RecollectiveInc
    792 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    109 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Market Research
  • Company Size: 43% Large, 29% Medium

What Do G2 Reviewers Say About Recollective?

AI-generated summary from verified user reviews

Pros
  • Users love the customizability of Recollective, enabling tailored organization and content creation for their projects.
  • Users value the customization options in Recollective, enabling tailored video clips and thematic organization.
  • Users enjoy the ease of creation with Recollective, allowing seamless scanning, highlighting, and organizing of transcripts.
  • Users find the transcript scanning and text highlighting features helpful for efficiently creating themed video clips.
  • Users value the organizational tools in Recollective for efficiently scanning transcripts and creating themed video clips.

What Are Recent G2 Reviews of Recollective?

What Are G2 Users Discussing About Recollective?

Shapes

Shapes is the people platform for the AI era. Every HR process lives in one place, from your people directory and time off to performance cycles and analytics, with no spreadsheets or scattered systems in sight. AI agents handle the admin load end-to-end: answering employee questions instantly, running onboarding seamlessly, and flagging patterns or issues that need your attention. Using Vibe Views, any people leader can build the dashboard or tool they've always needed, just by describing it. No engineer required. Connect your people data wherever AI works, through MCP, enabling deep analysis, workflow triggers and custom tooling without ever exporting sensitive data. One clear price. Quick to implement. Built for HR leaders ready to turn off the noise and turn up the strategy.

Average Rating: 4.6/5.0

Total Reviews: 35

How Do G2 Users Rate Shapes?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Shapes?

  • Seller: Shapes
  • Year Founded: 2022
  • HQ Location: Tel Aviv, Israel
  • LinkedIn® Page: www.linkedin.com
    79 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 66% Small, 34% Medium

What Do G2 Reviewers Say About Shapes?

AI-generated summary from verified user reviews

Pros
  • Users highlight the user-friendly interface of Shapes, making interactions and processes seamless and efficient.
  • Users highlight the exceptional customer support of Shapes, noting responsiveness and commitment to resolving issues promptly.
  • Users highlight the user-friendly interface of Shapes, enhancing team collaboration and streamlining project management.
  • Users find the intuitive interface of Shapes makes managing HR processes seamless and user-friendly.
  • Users value the comprehensive features of Shapes, enhancing project management and team collaboration effortlessly.
Cons
  • Users note significant missing features, requiring improvements like currency support and integration with other tools.
  • Users desire more integration options in Shapes, as some essential features are currently lacking in the system.
  • Users express the need for a mobile app, as currently only the web version is available.
  • Users want a mobile app for Shapes, as they currently have to rely solely on the web version.
  • Users are disappointed that Shapes has a lack of mobile app, limiting accessibility and convenience for on-the-go use.

What Are Recent G2 Reviews of Shapes?

Sphinx Declic

Sphinx Declic is a comprehensive SaaS solution designed for creating, distributing, and analyzing online surveys efficiently. It offers an intuitive interface that guides users through the entire survey process—from questionnaire design to data analysis—without the need for prior installation. This makes it ideal for conducting quick, effective, and professional surveys. Key Features and Functionality: - User-Friendly Questionnaire Design: Provides over 15 question types and customizable templates to align with your brand identity. - Versatile Distribution Channels: Supports multiple dissemination methods, including email with follow-ups, offline collection via smartphones and tablets, QR codes for in-store or postal surveys, and integration with social media platforms like Facebook and Twitter. - Real-Time Data Analysis: Offers automatic processing of survey responses, cross-tabulation, filtering, customizable tables and charts, qualitative analysis of open-ended responses, and real-time sharing of results. - Enhanced User Experience: Features an updated ergonomic design for a more straightforward and modern user experience, along with the ability to import external data to streamline data utilization. Primary Value and User Solutions: Sphinx Declic empowers organizations to conduct professional-grade surveys with ease and speed. Its all-in-one, web-based platform eliminates the complexities typically associated with survey creation and analysis. By offering a range of distribution channels and real-time analytical tools, it enhances response rates and provides actionable insights promptly. This solution is particularly beneficial for businesses and researchers seeking an efficient, cost-effective method to gather and interpret data, thereby facilitating informed decision-making.

Average Rating: 4.2/5.0

Total Reviews: 9

How Do G2 Users Rate Sphinx Declic?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Sphinx Declic?

Who Uses This Product?

  • Company Size: 78% Small, 22% Medium

What Do G2 Reviewers Say About Sphinx Declic?

AI-generated summary from verified user reviews

Pros
  • Users find Sphinx Declic's ease of creation instrumental for designing and launching online surveys effortlessly.
  • Users find the real-time reporting feature of Sphinx Declic invaluable for tracking survey progress effectively.
Cons
  • Users find the difficult setup of Sphinx Declic cumbersome, especially when managing complex branching structures and logic editing.
  • Users find the editing difficulty with Sphinx Declic frustrating, especially when managing complex branching structures.

What Are Recent G2 Reviews of Sphinx Declic?

What Are G2 Users Discussing About Sphinx Declic?

TWIPLA

TWIPLA is a privacy-flexible analytics platform built for a web where traditional tools miss most visitor activity. Cookies, consent banners, ad blockers, and browser-based tracking prevention obscure up to 60–80% of site activity, leaving teams to make decisions based on incomplete or sampled data. TWIPLA restores full traffic visibility by capturing data without invasive tracking or cookie dependence. This approach preserves complete, real-time insights across individual sites or entire domain portfolios, enhanced by AI analytics. Configurable privacy modes align the integration with GDPR, CCPA, and ePrivacy requirements. The platform combines over 20 core analytics tools and behavior intelligence in one suite, including session recordings, heatmaps, funnels, event tracking, and custom dashboards, allowing teams to move seamlessly from high-level trends to individual visitor journeys, connecting behavior and conversion opportunities without blind spots or data siloes. Trusted by over 2.5 million websites, including Wix and the Technical University of Munich, TWIPLA is used by organizations and digital teams across industries and regions worldwide. TWIPLA is available on a free forever plan, alongside a 30-day premium trial that lets you explore the features and traffic limits that best match your organization's needs.

Average Rating: 4.5/5.0

Total Reviews: 43

How Do G2 Users Rate TWIPLA?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind TWIPLA?

  • Seller: TWIPLA
  • Year Founded: 2016
  • HQ Location: München, Bayern
  • Twitter: @ViAnalytics
    625 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®
  • Ownership: Bootstrapped

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 72% Small, 22% Medium

What Do G2 Reviewers Say About TWIPLA?

AI-generated summary from verified user reviews

Pros
  • Users value the deep insights and effective filters of TWIPLA, enhancing their website analytics and customer understanding.
  • Users value TWIPLA for its intuitive analytics, enabling effective visitor analysis and enhancing website performance effortlessly.
  • Users find TWIPLA's deep customer insights and analytics invaluable for understanding user behavior and improving their business.
  • Users value the insightful analytics from TWIPLA, enhancing website performance and understanding visitor interactions effectively.
  • Users praise the deep customer insights offered by TWIPLA, enhancing their understanding of visitor interactions and behaviors.
Cons
  • Users find TWIPLA expensive, especially for non-revenue generating organizations, affecting accessibility and usability.
  • Users are frustrated by the inadequate tracking capabilities of TWIPLA, limiting their ability to customize attribution windows.
  • Users find TWIPLA's pricing burdensome, especially for small businesses, making it hard to justify the cost.
  • Users face survey visibility issues and limited customization in Turkish, impacting their overall satisfaction.
  • Users express frustration over the limited tracking issues with TWIPLA, affecting the ability to customize attribution windows.

What Are Recent G2 Reviews of TWIPLA?

What Are G2 Users Discussing About TWIPLA?

Useberry

Useberry is a user testing and product research platform designed to empower teams with actionable insights throughout the product development journey. As a UX/UI research solution, Useberry enables UX researchers, designers, product teams and managers, to validate ideas, refine designs, and optimize user experiences. Whether you're testing early-stage prototypes or improving the information architecture of a live website, Useberry ensures user feedback becomes a central part of your design process. Who is it for? Useberry is built for UX/UI designers, UX researchers, product managers, and innovative product teams who prioritize user-centricity in their work. From global enterprises to startups, organizations of all sizes can use Useberry to gain insights for building intuitive and engaging digital experiences. How does it work? With a wide range of usability testing methods, analytics, and collaboration tools, Useberry allows teams to quickly test their prototypes and live websites and make informed design decisions. Useberry’s integrations with popular design tools like Figma, Sketch, and ProtoPie further streamline the testing process. Key Features: - Prototyping Integrations: Connect seamlessly with leading design platforms (e.g., Figma, Adobe XD, ProtoPie, Sketch) to test and iterate designs effortlessly. - Usability Testing Tools: Conduct comprehensive Live Website and Prototype Usability Testing or use a variety of Useberry research methods such as Open Analytics, Single Tasks, 5-second Tests, and more to build your own study for detailed user feedback. - Information Architecture Studies: Improve your app or website structure with Card Sorting and Tree Testing. - Randomization & A/B Testing: Assigns participants to different study conditions, tasks, or questions which leads to more accurate understanding of user behavior and confident decision-making while reducing biases. - Surveys: Collect detailed qualitative insights using customizable surveys, including multiple-choice, opinion scales, and open-ended questions. - Recruiting Options: Access a large and vetted Useberry participant panel or use sharing links to recruit your own audience directly. - Visual Insights: Heatmaps, user flows, and video recordings reveal how users interact with your designs. - Quantitative Metrics: Measure success with task completion rates, time-on-task data, and miss-click analysis. Why Choose Useberry? Trusted by brands like Microsoft, Logitech, and Samsung, Useberry is a comprehensive solution for UX/UI research and user testing; with a large variety of research methods, advanced features, and effortless participant recruitment to meet the needs of diverse teams and projects. From usability testing to information architecture studies to surveys, Useberry offers all the tools you need to gather meaningful insights. With Useberry reporting and analytics, transform complex data into actionable insights and make confident, user-centered design decisions. Whether you're prototyping, refining designs, or optimizing live websites, Useberry ensures every step of your process is informed by real user feedback.

Average Rating: 4.4/5.0

Total Reviews: 16

How Do G2 Users Rate Useberry?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Useberry?

Who Uses This Product?

  • Company Size: 53% Small, 35% Medium

What Do G2 Reviewers Say About Useberry?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficiency in survey management with Useberry, facilitating quick and insightful usability tests across projects.
  • Users appreciate the intuitive interface and quick setup of Useberry, making usability testing efficient and enjoyable.
  • Users find the customer engagement insights from Useberry invaluable for understanding respondent interactions effectively.
  • Users commend the responsive customer support of Useberry, enhancing collaboration and user experience throughout their projects.
  • Users appreciate the ease of use of Useberry, allowing efficient usability testing across various projects and clients.
Cons
  • Users find the complexity of managing studies independently challenging, but anticipate improvements with future updates.
  • Users face limitations with API management, impacting their ability to run studies independently on Useberry.
  • Users find limited features challenging, especially regarding independent study management until the API is improved.

What Are Recent G2 Reviews of Useberry?

Xact

Ask the right questions. Make the right decisions. Xact by Rambøll is your one-stop-shop platform for answering your questions, gaining insight into target groups, and delivering the right knowledge at the right time to and about citizens, users, colleagues, and other stakeholders. For over two decades we have developed the best knowledge-gathering system on the market. Today Xact by Rambøll is the engine under the hood of a wide variety of solutions that help our customers meet their needs and achieve continuously better results. And as part of Rambøll we also give you access to world-leading experts and advisors to help to translate your insights into concrete, sustainable changes.

Average Rating: 4.4/5.0

Total Reviews: 9

How Do G2 Users Rate Xact?

  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.2/10 (Category avg: 8.9/10)
  • Data Exporting: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Xact?

  • Seller: Ramboll
  • Year Founded: 2005
  • HQ Location: Aarhus N, DK
  • LinkedIn® Page: www.linkedin.com
    18,453 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Medium, 33% Small

What Do G2 Reviewers Say About Xact?

AI-generated summary from verified user reviews

Cons
  • Users face complex customization and integration challenges with Xact, requiring more technical knowledge than expected.
  • Users face integration challenges with Xact, complicating workflows and hindering seamless data exchange with other systems.
  • Users experience integration challenges with Xact, making seamless data exchange difficult and disrupting workflows.
  • Users struggle with limited customization due to the complexity involved in setting up workflows and integrations.

What Are Recent G2 Reviews of Xact?

zenloop

zenloop is an AI-powered Customer Experience Management Platform and leading NPS software designed for B2B and digital businesses to optimize every touchpoint across the customer journey. As a comprehensive customer feedback management tool, zenloop enables you to easily launch net promoter surveys, CSAT surveys, and customer satisfaction survey with its software to capture feedback online and offline. The zenloop SaaS solution automatically collects, analyzes, and clusters feedback using advanced AI, delivering actionable insights through intelligent feedback analysis. zenloop empowers teams to boost retention, loyalty, and enthusiasm by identifying key drivers, automating win-back and advocacy workflows, and closing the loop with customers. With seamless integrations and a user-friendly interface, zenloop transforms feedback into measurable improvements, making it the ideal customer feedback platform to drive ROI, innovation, and customer-centric growth. Unlike Feedback Management applications, zenloop doesn’t simply focus on gathering and analyzing feedback to display insights. zenloop allows their customers to automatically convert such insights directly into workflows that lead to improvements in product and processes, win-back programs for dissatisfied customers, and advocacy plans for satisfied loyal customers. With zenloop companies can: - Collect multichannel direct and indirect customer feedback, which is automatically analyzed to provide insights into key drivers (of both satisfaction and dissatisfaction) and customer expectations - Benchmark data with other companies in the same industry and locations - Set rules to automatically trigger workflows to react to negative feedback based on customer segments, stage, and industry-specific keywords mentioned - Set rules to automatically trigger workflows to react to positive feedback and involve satisfied customers in tailored advocacy programs - Define automatic action plans, manage workflows, stakeholders, and cross-functional project teams to address issues and drive customer-centric innovation after identifying elements that generate friction (either within your product or processes) - Close the loop with customers by keeping them up to date regarding the progress of transformation initiatives they triggered through feedback - Monitor and prove the actual ROI of CX initiatives based on the impact of innovation zenloop can be seamlessly integrated into solutions such as Salesforce, Zendesk, Emarsys and all other common CRM, ERP, e-commerce, or STS systems. The platform is designed to serve fully-digital young or well-established businesses at different stages of their customer-centric transformation as well as large corporations with several digital and non-digital touchpoints along the customer journey. Characterized by an extremely user-friendly interface, easy and fast implementation, the platform guarantees the highest standards in terms of compliance and security.

Average Rating: 4.7/5.0

Total Reviews: 11

How Do G2 Users Rate zenloop?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind zenloop?

  • Seller: zenloop
  • Year Founded: 2016
  • HQ Location: Berlin, Berlin
  • Twitter: @zenloopHQ
    124 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®
  • Phone: +49 15888 367947

Who Uses This Product?

  • Company Size: 69% Medium, 8% Large

What Do G2 Reviewers Say About zenloop?

AI-generated summary from verified user reviews

Pros
  • Users value the AI-Powered Thematic & Sentiment Analysis of zenloop for actionable insights tailored to retail needs.
  • Users highly value zenloop's excellent customer support, which facilitates smooth setup and enhances the overall experience.
  • Users find zenloop's system incredibly easy to use, enhancing insights while saving significant analysis time.
  • Users value the AI-Powered Thematic & Sentiment Analysis from zenloop, enhancing insights and saving time significantly.
  • Users love the intuitive interface of zenloop, praising its quick setup and seamless integration for enhanced customer journeys.
Cons
  • Users feel that zenloop lacks tagging features for customer profiles, limiting personalized experiences and insights.
  • Users find it challenging to handle platform issues as they can't personalize customer experiences effectively with zenloop.
  • Users are frustrated by the inability to tag customer profiles in zenloop, limiting personalized experiences and follow-ups.
  • Users struggle with survey issues as zenloop lacks integration for personalizing customer experiences based on feedback.
  • Users face syncing issues with customer profiles in zenloop, limiting personalized experiences based on feedback data.

What Are Recent G2 Reviews of zenloop?

What Are G2 Users Discussing About zenloop?

1Q

1Q is a mobile research platform that arms brands with candid consumer feedback and real-time insights for just $1 per response. 1Q allows companies to reach any target audience based on who and/or where they are, with an instant response! Companies now have access to immediate, insightful data allowing them to make key decisions, quickly with their research, marketing and advertising plans. Want to recontact respondents for a deeper dive? No problem with 1Q.

Average Rating: 4.7/5.0

Total Reviews: 12

How Do G2 Users Rate 1Q?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind 1Q?

  • Seller: 1Q
  • Year Founded: 2012
  • HQ Location: Atlanta, Georgia
  • Twitter: @1QPays
    1,194 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 46% Small, 38% Medium

What Are Recent G2 Reviews of 1Q?

What Are G2 Users Discussing About 1Q?

Featurebase

Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's loved by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n. 💫 Instead of having 5+ different tools, Featurebase offers everything in one place to help you build products your users love: - Support platform – Support your customers from anywhere with an omnichannel inbox and automate support with powerful AI agents. - Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request. - Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page. - Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget. - Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.

Average Rating: 4.7/5.0

Total Reviews: 49

How Do G2 Users Rate Featurebase?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Featurebase?

  • Seller: Featurebase
  • Year Founded: 2021
  • HQ Location: Tallinn, EE
  • Twitter: @FeaturebaseHQ
    2,216 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 90% Small, 8% Medium

What Do G2 Reviewers Say About Featurebase?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use and wide range of features in Featurebase, enhancing valuable feedback integration.
  • Users value the ease of use of Featurebase, highlighting its intuitive design and effortless integration.
  • Users appreciate Featurebase's simplicity and abundance of features, making it a versatile solution for multiple needs.
  • Users praise the responsive customer support of Featurebase, appreciating their helpfulness and understanding of SMB needs.
  • Users value the intuitive feedback management of Featurebase, enhancing user engagement and actionable insights effortlessly.
Cons
  • Users find missing features like limited customization options and restricted SSO access affecting their overall experience.
  • Users express frustration over limited features in lower pricing tiers, hindering access to necessary functionalities and growth.
  • Users find the editor bugs and limitations hinder functionality and overall usability of Featurebase.
  • Users note the limited customization options, which restrict branding and flexibility in features for their needs.
  • Users face limited functionality in customization and analytics, hindering deeper insights and workflow automation.

What Are Recent G2 Reviews of Featurebase?

OPINATOR

Most CX platforms give you data. Very few help you act on it fast enough to make a difference. OPINATOR replaces traditional surveys with OPIs (OPINATOR Personalized Interfaces): visual, branded, conversational interactions that adapt to each customer in real time and make every experience human. They feel like a natural extension of your brand, not a form to fill out. Response rates go up. Data quality improves. Customers feel heard, not processed. Beyond these interactions, OPINATOR also brings together unsolicited feedback from calls, chats, emails, and social reviews, all centralized in one platform for unified analysis and action. With OPINATOR, you don’t just collect feedback. You act on it in the moment. AI Dynamic Engagement deepens each conversation in real time based on what the customer is actually saying. AI Real-Time Action detects signals as they appear and automatically triggers alerts, workflows, and recovery actions. Not hours later. Right then. Behind that speed sits real analytical depth. Advanced Text Analytics uncovers risks, opportunities, and root causes hidden in open feedback. AI-generated summaries and action plans show you what needs attention and what to do next. Case Management and Close the Loop ensure every issue is assigned, tracked, and resolved. Role-Based Dashboards put the right insights in front of the right people. Less friction for your customers. Faster decisions for your team. Better outcomes across the entire journey. OPINATOR combines the depth of an enterprise CX platform with something the established players lack: the agility, personalization, and human touch that actually move the needle.

Average Rating: 4.8/5.0

Total Reviews: 12

How Do G2 Users Rate OPINATOR?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)

Who Is the Company Behind OPINATOR?

  • Seller: OPINATOR
  • Year Founded: 2010
  • HQ Location: Madrid, Community of Madrid
  • Twitter: @OPINATOR_CX
    4,976 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Banking
  • Company Size: 54% Large, 31% Medium

What Are Recent G2 Reviews of OPINATOR?

What Are G2 Users Discussing About OPINATOR?

PureSpectrum

PureSpectrum is a premier market research technology company. PureSpectrum empowers insights professionals to make faster, more confident decisions through innovative solutions. PureSpectrum's core offering is a programmatic Marketplace and sample management platform that streamlines the online survey process, facilitating millions of high-quality interviews annually. Researchers leverage PureSpectrum's comprehensive suite and professional services to quickly gather reliable data, supported by PureScore™, the industry’s leading respondent-level scoring system that ensures data quality. PureSpectrum's commitment to talent density and core values of Simplicity, Transparency, Innovation, and Quality drive its success. The company's achievements include being named MR Supplier of the Year, a three-time GRIT Top 50 Most Innovative honoree, and a Deloitte & Inc. Fastest Growing Company since 2020. PureSpectrum is a trusted partner for businesses leveraging market research for informed decision-making.

Average Rating: 4.7/5.0

Total Reviews: 10

How Do G2 Users Rate PureSpectrum?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.2/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind PureSpectrum?

  • Seller: PureSpectrum
  • Year Founded: 2015
  • HQ Location: Westlake Village, CA
  • Twitter: @purespectrum_
    353 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    298 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 30% Large

What Do G2 Reviewers Say About PureSpectrum?

AI-generated summary from verified user reviews

Pros
  • Users find PureSpectrum to be highly collaborative and easy to use, enhancing their overall experience and security.
  • Users value the high collaboration and security of PureSpectrum, making it a reliable partner in panel management.
  • Users value the high customer engagement of PureSpectrum, noting its collaborative and easy-to-use nature.
  • Users value the easy setup of PureSpectrum, allowing configuration without needing any external assistance.
  • Users commend the high security of PureSpectrum, finding it effective in preventing fraud during studies.
Cons
  • Users face difficult setup challenges, often struggling with timely support for issue resolution in PureSpectrum.

What Are Recent G2 Reviews of PureSpectrum?

What Are G2 Users Discussing About PureSpectrum?

SimplyCast 360

SimplyCast is an ISO 27001:2013-certified, leading provider of engagement software for organizations worldwide. Providing both emergency and non-emergency communication technology, SimplyCast offers 20+ communication tools and channels to help organizations maximize their efficiency. The company's 360 engagement platform is a feature-rich solution combining marketing automation, inbound marketing, and interactive communication. With customers in over 175 countries, including many of the most recognized brand names around the globe in retail, non-profit and hospitality industries, SimplyCast provides organizations the ability to effectively reach customers on their preferred mode of communication.

Average Rating: 4.3/5.0

Total Reviews: 16

How Do G2 Users Rate SimplyCast 360?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind SimplyCast 360?

  • Seller: simplycast
  • Year Founded: 2009
  • HQ Location: Dartmouth, CA
  • Twitter: @simplycast
    38,831 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Small, 38% Medium

What Do G2 Reviewers Say About SimplyCast 360?

AI-generated summary from verified user reviews

Pros
  • Users value the customizability of SimplyCast 360, enabling impactful email blasts and tailored newsletters effortlessly.
  • Users value the customization options in SimplyCast 360, allowing for impactful email blasts and personalized newsletters.
  • Users enjoy the ease of creation for impactful email blasts and customizable newsletters with SimplyCast 360.
  • Users find easy creation of impactful email blasts and customizable newsletters a significant advantage of SimplyCast 360.
  • Users find the easy implementation of SimplyCast 360 excellent for creating customized email campaigns effortlessly.
Cons
  • Users experience delays in loading and saving on SimplyCast 360, leading to frustration and reduced productivity.
  • Users experience frustrating performance issues with delays in loading and saving, impacting overall productivity.
  • Users find the slow loading times frustrating, which negatively impacts their overall productivity on the platform.
  • Users experience slow performance with SimplyCast 360, facing frustrating delays that hinder productivity.
  • Users experience significant delays in loading and saving, leading to frustrations that hinder overall productivity.

What Are Recent G2 Reviews of SimplyCast 360?

What Are G2 Users Discussing About SimplyCast 360?

Flowcharts

Create and send smart surveys, forms, questionnaires, decision trees, flow charts and workflows via email, SMS, links and more. Use www.FlowCharts.ai for your own personal, business, company, enterprise, educational or organizational needs to obtain better data from your leads, customers, patients and clients. Common Uses and Examples of FlowCharts.ai •Boost Google, Facebook and Yelp Reviews -- Send text messages to your customers where they can generate positive online reviews which boost your search rankings and business. •Symptom Checker for Doctors, Dentists & Psychologists -- Have patients do your flowchart to arrive at diagnoses and save time automating your chart notes •Providing Price Quotes & Estimates -- Seal leads and clients by having them go through your dynamic questionnaire which will output estimates, quotes and price. •Send Forms. Collecting Information & Data -- Decision trees are algorithms organizations use to assist them in making the best decision for their given objective. •Diagnosing a Problem and Finding Solutions -- Create a Flowchart, Decision Tree or Workflow that your users, employees, or clients can easily follow to arrive at a solution. •Screening & Filtering Candidates -- Disqualify respondents who answer questions in your form a certain way, so you can screen out people (i.e. job applicants) who don't fit your needs. •Workflow and Decision Maker -- Help navigate your end-user to determine which forms and things they need to fill out And many more... We have developed a smart dynamic and interactive survey engine in which you can add your own questions and have your respondent be magically routed through your flowchart & workflow depending on their answers to your questions. You can think of logic in terms of: if x is true, then show y. Design the perfect survey or workflow to achieve your objectives by getting started at https://www.FlowCharts.ai

Average Rating: 4.7/5.0

Total Reviews: 10

How Do G2 Users Rate Flowcharts?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Flowcharts?

Who Uses This Product?

  • Company Size: 40% Small, 30% Medium

What Are Recent G2 Reviews of Flowcharts?

What Are G2 Users Discussing About Flowcharts?

Form2Sheet

A custom HTML form that stores the responses in Google Sheets. Like the functionality of Google Forms but miss customizability? Form2Sheet is the solution for you. Perfect for contact forms and surveys. No code or back-end needed on your static website.

Average Rating: 4.3/5.0

Total Reviews: 11

How Do G2 Users Rate Form2Sheet?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Permissions: 8.7/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Form2Sheet?

  • Seller: Form2Sheet
  • HQ Location: N/A
  • Twitter: @martinsfjoao
    51 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 73% Small, 27% Medium

What Are Recent G2 Reviews of Form2Sheet?

What Are G2 Users Discussing About Form2Sheet?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025