G2

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

3/4/2025

"depends how big they are. but a small-medium I would recommend"

4/5

What do you like best about Shapes?

Great customer Support, super responsive.

Also, I like the fact that problems are addressed and taken care of, even through production. Review collected by and hosted on G2.com.

What do you dislike about Shapes?

Sometimes things are not super intuitive and I really needed the guidenss of Ben. A 'Walk Me' stile bot maybe could help through policies and workflows. Review collected by and hosted on G2.com.

What problems is Shapes solving and how is that benefiting you?

The platform helps new employees get familiar with the org chart during onboarding and centralizes all personal information in one place, including birthdays, work anniversaries, time off, phone numbers, and emails—making it easily accessible to everyone.

As the person responsible for employee experience, it allows me to gather information across the company, such as personal details that I ask employees to fill in their profiles.

With the transition to the platform, we eliminated many spreadsheets, including those tracking seniority to see who is approaching a raise or promotion. The ability to look beyond just the upcoming month has been incredibly helpful, along with the birthday reminders and other notifications you’ve started sending.

I have to admit, I’d love to make better use of the Workflows feature, which we haven’t been able to fully utilize yet. Review collected by and hosted on G2.com.