# Useberry Reviews **Vendor:** Useberry **Category:** [Crowd Testing Tools](https://www.g2.com/categories/crowd-testing-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 16 ## About Useberry Useberry is a user testing and product research platform designed to empower teams with actionable insights throughout the product development journey. As a UX/UI research solution, Useberry enables UX researchers, designers, product teams and managers, to validate ideas, refine designs, and optimize user experiences. Whether you're testing early-stage prototypes or improving the information architecture of a live website, Useberry ensures user feedback becomes a central part of your design process. Who is it for? Useberry is built for UX/UI designers, UX researchers, product managers, and innovative product teams who prioritize user-centricity in their work. From global enterprises to startups, organizations of all sizes can use Useberry to gain insights for building intuitive and engaging digital experiences. How does it work? With a wide range of usability testing methods, analytics, and collaboration tools, Useberry allows teams to quickly test their prototypes and live websites and make informed design decisions. Useberry’s integrations with popular design tools like Figma, Sketch, and ProtoPie further streamline the testing process. Key Features: - Prototyping Integrations: Connect seamlessly with leading design platforms (e.g., Figma, Adobe XD, ProtoPie, Sketch) to test and iterate designs effortlessly. - Usability Testing Tools: Conduct comprehensive Live Website and Prototype Usability Testing or use a variety of Useberry research methods such as Open Analytics, Single Tasks, 5-second Tests, and more to build your own study for detailed user feedback. - Information Architecture Studies: Improve your app or website structure with Card Sorting and Tree Testing. - Randomization & A/B Testing: Assigns participants to different study conditions, tasks, or questions which leads to more accurate understanding of user behavior and confident decision-making while reducing biases. - Surveys: Collect detailed qualitative insights using customizable surveys, including multiple-choice, opinion scales, and open-ended questions. - Recruiting Options: Access a large and vetted Useberry participant panel or use sharing links to recruit your own audience directly. - Visual Insights: Heatmaps, user flows, and video recordings reveal how users interact with your designs. - Quantitative Metrics: Measure success with task completion rates, time-on-task data, and miss-click analysis. Why Choose Useberry? Trusted by brands like Microsoft, Logitech, and Samsung, Useberry is a comprehensive solution for UX/UI research and user testing; with a large variety of research methods, advanced features, and effortless participant recruitment to meet the needs of diverse teams and projects. From usability testing to information architecture studies to surveys, Useberry offers all the tools you need to gather meaningful insights. With Useberry reporting and analytics, transform complex data into actionable insights and make confident, user-centered design decisions. Whether you're prototyping, refining designs, or optimizing live websites, Useberry ensures every step of your process is informed by real user feedback. ## Useberry Pros & Cons **What users like:** - Users value the **efficient survey management** in Useberry, enhancing usability testing with quick insights and great integration. (2 reviews) - Users value the **insightful user behavior analysis** facilitated by Useberry, enhancing efficiency in usability testing. (2 reviews) - Users find great value in the **customer engagement insights** provided by Useberry's responsive survey features. (1 reviews) - Users value the **responsive and friendly customer support** from Useberry, enhancing collaboration on usability testing projects. (1 reviews) - Users appreciate the **ease of use** of Useberry, enjoying its intuitive interface and quick setup for efficient testing. (1 reviews) - Easy Integrations (1 reviews) - Easy Setup (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) - Heatmaps (1 reviews) **What users dislike:** - Users find the **current API limitations** of Useberry make independent study management challenging and frustrating. (1 reviews) - Users face a **limitation with API integration** that hinders independent management of studies and functionality. (1 reviews) - Users express concerns about **limited features** like API restrictions, hindering independent study management on Useberry. (1 reviews) ## Useberry Reviews ### 1. Intiutive interface and great usability testing results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Useberry?** Useberry’s intuitive interface and quick setup allow us to run usability tests efficiently across different projects and clients. We use it in our everyday work to gather insight on user behavior. It integrates great with tools like Figma. Connecting and updating Figma prototypes is simple. Features like randomization, language localization, and the inclusion of consent forms help us scale testing. Our usability testing process is simplified with the use of Useberry because it quickly generates heatmaps, clickmaps, and user flows which is great. This helps us stay agile during fast iterations. Their team is really responsive, friendly, and we even collaborated on case studies together. **What do you dislike about Useberry?** Everything is really great, they are constantly upgrading their product and implementing new features. **What problems is Useberry solving and how is that benefiting you?** Gathering user feedback in a quick and easy way during the design process. ### 2. UX/UI design user friendly with a useful free version with room for improvement on the research side **Rating:** 3.5/5.0 stars **Reviewed by:** Michael V. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Useberry?** The free tier is well worth trying, and it’s insightful to watch how respondents interact with your survey. **What do you dislike about Useberry?** Update: After my initial review, Harry at Useberry personally stepped in and ensured our account was credited—much appreciated. I’m now looking forward to the API fix, as the current limitation makes it difficult to manage studies independently. Once that’s resolved, the platform will be even stronger. **What problems is Useberry solving and how is that benefiting you?** Trying to gether niche research on future users. ### 3. Useberry is the platform we all need for our projects **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Useberry?** I really like the template library, whether it’s testing basic navigation flows or specific user tasks, the library provides a solid starting point, allowing anyone to modify and customize templates as needed. It’s a huge boost for efficiency, especially when deadlines are tight or when anyone wants to experiment with multiple test structures. Plus, you can create your own custom templates, which is really useful for designing tests that fit your specific projects or company. You can set up your own tasks, create unique test flows, and save them for future use. This saves time and helps keep your tests consistent with your project needs. It also makes it easy to reuse setups for similar tests, while still allowing changes when needed. **What do you dislike about Useberry?** AI seems to be a huge topic at the moment, AI integrated features depending on the usecase. **What problems is Useberry solving and how is that benefiting you?** Useberry fits into my design process by prioritising research and data collection, which can happen at the beginning, throughout, or even at the end of a project. Having a tool like Useberry makes it easy to gather feedback directly from users, which is key for understanding how they interact with prototypes for example. This helps to make informed decisions based on real insights rather than guesswork, which sometimes tend to be the case in an agile environment. ### 4. Versatile with wide range of testing methods **Rating:** 4.0/5.0 stars **Reviewed by:** Diego B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Useberry?** it incluides a variaty of methods to test your mvp, pre-launched and launched products. We use it specially for UI, UX and dev.It offers good and easy integrations with other platforms such as Figma and click tracking! It has a very large pool of participants.Interface is also clean and user friendly. **What do you dislike about Useberry?** The cheapest option is a bit expensive if you are a small business and it also hase a medium learning curve. **What problems is Useberry solving and how is that benefiting you?** As a startup company in the e-commerce industry, we frequently update our end-user e-commerce site to find the most intuitive and easy-to-use UI and UX. We also develop new functionalities and processes for our marketplace portal and customer success services, which we also test and vet. ### 5. Useberry: A Game-Changer for User Testing and Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** ASHUTOSH J. | Student Developer, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Useberry?** I just love how accessible and easy use testing has become with Useberry. It's a very enlightening experience to watch how real users test our prototypes on their video recording. This has given us insights that we would not have otherwise had. **What do you dislike about Useberry?** It has a bit of a learning curve. It took us a little while to go through and understand full-fully everything it offers. **What problems is Useberry solving and how is that benefiting you?** We use Useberry to identify and fix incoherence in usability at the very beginning of our designs. This tool is a way of ensuring usability of our designs, ticking all the boxes of our audience's needs, hence saving us time and resources in the long run. ### 6. Usability testing techniques **Rating:** 4.0/5.0 stars **Reviewed by:** Tran T. | Tax Associate, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Useberry?** Useberry stands out for providing a diverse array of usability testing tools. I am able to have the best of insights in how users interact with my prototypes and website. The click tracking with heat map is useful, the results show how users interact with the particular UI components on the site. **What do you dislike about Useberry?** I experienced some difficulty when trying to narrow it down to a certain category of users or their activities. In a recent project done for young-professional audience, I faced difficulty in sourcing participants within the same platform. **What problems is Useberry solving and how is that benefiting you?** I have found that Useberry has greatly enhanced my user testing procedure. The easy compatibility with other prototyping tools such as Figma enables rapid iteration testing. I watch the users and their recordings of their sessions as well as the task completion level, it will be easier for me to pinpoint the problems. ### 7. Facilitating the analysis of trends **Rating:** 4.5/5.0 stars **Reviewed by:** Kawa O. | Compensation and Benefits Manager, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2024 **What do you like best about Useberry?** It was easy to establish user tests the screen recording and annotation helped in availing entrants’ feedback. Regarding the strengths, I enjoyed the opportunity which allowed me to work with prototypes based on the user understanding of concepts. **What do you dislike about Useberry?** To produce this kind of evaluation, Useberry’s built-in recruiting options appeared like they were rather limited. I faced difficulties in identifying the right participants to be used in my specific user tests. Although, I could connect with other external recruiting sites, it became a little difficult to do so. **What problems is Useberry solving and how is that benefiting you?** Useberry made the process of getting user feedback on their products as efficient as possible. The option to perform tests remotely while providing detailed instructions and simple data collecting process is definitely time saviour compared to the face-to-face tests. ### 8. Best user experience testing tool ever **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav K. | Application Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Useberry?** Useberry is very much helpful in analytics. You'll have fear idea how users interact with designs. It allows my team to understand user behavior much better, which helps them make good design choices based on real feedback. **What do you dislike about Useberry?** Customer support response times can be improved, which can be frustrating at times when there is urgent help needed. **What problems is Useberry solving and how is that benefiting you?** Useberry tool makes usability testing easier and friendly. It helps spot any issues users might have right away, which can result in a more user friendly final product. ### 9. Suitable for audience checking **Rating:** 4.0/5.0 stars **Reviewed by:** Anastasia P. | Product Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Useberry?** Wide choice of audience. You can ask questions with creatives. A good audience that does not just click. You can watch a screen recording of how the respondents act **What do you dislike about Useberry?** Prices are higher than competitors, poolfish for example **What problems is Useberry solving and how is that benefiting you?** Surveying an audience we don't have access to in our app ### 10. Access a relevant audience quickly **Rating:** 4.0/5.0 stars **Reviewed by:** Tanakorn A. | Program Manager, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Useberry?** Its features range from card sorting for information architecture to click tracking for web usability, providing a wide array of tools to capture user feedback at different stages of development. **What do you dislike about Useberry?** Useberry appears to only be useful to a degree in the testing of mobile apps. As I look for a comprehensive solution I also want a solution that will address both web and mobile testing. **What problems is Useberry solving and how is that benefiting you?** With Useberry, our organisation has enhanced the orientation of our product development towards the user. Different testing options allowed us to receive users’ feedback in real time and, thus, priority problems have been disclosed. ### 11. A tool for UX validation **Rating:** 4.0/5.0 stars **Reviewed by:** Andrey L. | Senior Full-Stack Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Useberry?** Easy to use, it is like powerpoint presentation that you can fill in with questions and visuals. And sent to users. Not an expensive **What do you dislike about Useberry?** Can be hard to reach the right audience with the tool. **What problems is Useberry solving and how is that benefiting you?** Allows to verify user experience (UX) when designing new features. Allows to receive user feedback and create a presentation with advanced editor. ### 12. use friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Leny N. | Doer Sucess Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Useberry?** Ease of Use: Useberry provides an intuitive and user-friendly interface, making it accessible even for those who are new to UX testing. **What do you dislike about Useberry?** Pricing: For smaller teams or individual designers, the cost of Useberry can be relatively high compared to other UX testing tools, especially if advanced features are needed. **What problems is Useberry solving and how is that benefiting you?** Identifying Usability Issues: Problem: It's challenging to spot potential usability problems in a design before full development. Benefit: Useberry helps identify and rectify these issues early, saving time and resources by preventing costly post-development changes. ### 13. A really good platform to test early concepts, ux research ideas, clickable prototypes etc. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Useberry?** Useberry has an easy to understand minimalistic user interface. The password protect feature is a great addition to the product which helps me to share my tests with my users without any worries. Also, the video shoots is a great feature where I can capture my user's face, voice and screen. **What do you dislike about Useberry?** Sometimes Useberry relies on more internet bandwidth which might slowdown the performance of the platform **What problems is Useberry solving and how is that benefiting you?** As a UX Designer Useberry is helping me gather insights about the products/features I am building on day to day basis. ### 14. Useberry is more useful for developer **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj C. | Problem Setter (DSA) , Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Useberry?** I can tell you some of the features and benefits of Useberry as a usability testing platform. Useberry is a user research and testing platform that allows businesses and organizations to conduct remote usability testing for their digital products, such as websites and mobile apps. One of the benefits of Useberry is its ease of use, as it provides a user-friendly interface for both testers and researchers. It also offers a variety of testing methods, including moderated and unmoderated testing, as well as advanced features such as heatmap analysis and video recordings of user sessions. Useberry also offers comprehensive reporting and analytics, allowing businesses to gain valuable insights into user behavior and identify areas for improvement in their digital products. Additionally, Useberry offers integrations with popular design and development tools, making it a versatile platform for incorporating user feedback into the design process. **What do you dislike about Useberry?** I can tell you that like any product or service, Useberry may have limitations or areas for improvement. One potential limitation of Useberry is that it is a web-based platform, so users may encounter issues with internet connectivity or browser compatibility. Additionally, some users may prefer in-person usability testing or other types of user research methods that may not be offered by Useberry. However, these limitations are not necessarily unique to Useberry, and the platform offers a range of features and benefits that make it a valuable tool for remote usability testing and user research. It's important to consider your specific needs and goals when evaluating any usability testing platform, and to determine if Useberry is the right fit for your organization. **What problems is Useberry solving and how is that benefiting you?** Useberry is a remote usability testing platform that allows businesses and organizations to test their digital products, such as websites and mobile apps, with real users in a controlled environment. Traditionally, conducting usability testing can be a time-consuming and costly process, as it often requires recruiting participants, scheduling in-person sessions, and providing compensation. Useberry helps to solve these problems by providing an easy-to-use platform for remote usability testing. This allows businesses to conduct testing quickly and efficiently, without the need for in-person sessions or recruiting participants. Additionally, Useberry provides a range of features and tools for conducting and analyzing user tests, including heatmaps, user session recordings, and reporting and analytics. ### 15. The Comprehensive User Testing Solution to Improve Your Product **Rating:** 4.0/5.0 stars **Reviewed by:** Shubham Chandra M. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Useberry?** The best I like about Useberry is unlike other products It is super Easy to use, UseBerry's user-friendly interface makes it easy for us to create user tests, collect feedback, and generate insights without needing much technical expertise. Also with that, there are Comprehensive features, UseBerry has a range of features, including user tests, feedback forms, heatmaps, session recordings, and reports, offering a complete solution for our testing needs. Which is a kind of all-in-one for me. And the most important is Cost-effectiveness, UseBerry offers flexible pricing plans, making it an affordable solution for small businesses like us. **What do you dislike about Useberry?** I think there are some limitations of Useberry for now like Limited integrations: UseBerry has limited integrations with other software and tools for now, which may limit the efficiency of the user testing process. Also, Learning curve: While UseBerry's interface is easy to use, some features need to have a learning curve, requiring some time for businesses to get up to speed. **What problems is Useberry solving and how is that benefiting you?** UseBerry solves the business problem of improving user experience and product offerings through user testing. By the offering of a comprehensive user testing solution by Useberry, We can collect feedback, generate insights, and make data-driven decisions to improve our product's user experience. With Useberry, It leads us to increased customer satisfaction and loyalty, improved user experience, and ultimately, higher revenue and profits in our business. ### 16. Simplifying code work **Rating:** 5.0/5.0 stars **Reviewed by:** Yamini S. | Executive Website Developer and Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Useberry?** Just started using Useberry last month - looks great so far! Easy to use and quite good for testing ideas **What do you dislike about Useberry?** Need some more integrations like Mockups, sketches, etc **What problems is Useberry solving and how is that benefiting you?** Reducing work efforts and cost - [View Useberry pricing details and edition comparison](https://www.g2.com/products/useberry/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A05%3A27+-0500&secure%5Bsession_id%5D=5f835659-7587-4d02-a3d5-8a2dbd598446&secure%5Btoken%5D=f362f7ac0cf49aaa521e76a24e20f7fda010f3b7b513ef7e0e36c7e8c94aad76&format=llm_user) ## Useberry Integrations - [Figma](https://www.g2.com/products/figma/reviews) ## Useberry Features **User Response Methods** - Survey - Video Snippets - Video Interview - Text/Notes **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Functionality** - Crowd Testing - Feedback Tracking **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Computing** - Little to No Coding **Participant Selection** - In-App - On-Site - Recruitment Pool **A/B Testing ** - Error and Bug Tracking - Data Analysis - Notes **Admin** - Test Analysis **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Experimental Design** - Multivariate testing capacities - Concurrent Testing - Mobile Testing **Insights** - Analytics - Collaboration - Sorting **Survey Insights** - Reporting & Analytics - Data Exporting - Permissions **Analytics** - Reporting and Analytics - Heatmaps ## Top Useberry Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (730 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - 4.6/5.0 (680 reviews) - [Hotjar](https://www.g2.com/products/hotjar/reviews) - 4.3/5.0 (329 reviews)