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Top Free Speech Analytics Software - Page 2

Check out our list of free Speech Analytics Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Speech Analytics Software to ensure you get the right product.

View Free Speech Analytics Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
47 Speech Analytics Products Available
View all Speech Analytics Software
View all Speech Analytics Software
Sprinklr Service
(712)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$3,600.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

    Users
    • Social Media Manager
    • Social Media Specialist
    Industries
    • Consumer Services
    • Marketing and Advertising
    Market Segment
    • 41% Enterprise
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Service is a customer service platform that unifies customer interactions across multiple channels into one platform, providing a highly customized way to define workflows based on team's requirements and use cases.
    • Users frequently mention the platform's ability to unify customer interactions across multiple channels, its scalability, integration capabilities, and the AI-powered agent assistance which helps in managing customer queries efficiently.
    • Users reported that the platform can be complex for an average user, with some advanced configurations slowing down adoption for new users, and occasional bugs in the backend that can be frustrating.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Service features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.3
    8.1
    Quality of Support
    Average: 9.1
    8.3
    Ease of Use
    Average: 9.1
    8.1
    Ease of Admin
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,340 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

Users
  • Social Media Manager
  • Social Media Specialist
Industries
  • Consumer Services
  • Marketing and Advertising
Market Segment
  • 41% Enterprise
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Service is a customer service platform that unifies customer interactions across multiple channels into one platform, providing a highly customized way to define workflows based on team's requirements and use cases.
  • Users frequently mention the platform's ability to unify customer interactions across multiple channels, its scalability, integration capabilities, and the AI-powered agent assistance which helps in managing customer queries efficiently.
  • Users reported that the platform can be complex for an average user, with some advanced configurations slowing down adoption for new users, and occasional bugs in the backend that can be frustrating.
Sprinklr Service features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.3
8.1
Quality of Support
Average: 9.1
8.3
Ease of Use
Average: 9.1
8.1
Ease of Admin
Average: 8.9
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,274 Twitter followers
LinkedIn® Page
www.linkedin.com
4,340 employees on LinkedIn®
Sestek Speech Analytics
(22)4.8 out of 5
4th Easiest To Use in Speech Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sestek is a global technology vendor working on conversational AI and analytics solutions for customer service since 2000. Sestek helps companies become more data-driven, improve in efficiency, and pr

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Enterprise
    • 45% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sestek Speech Analytics features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.3
    9.6
    Quality of Support
    Average: 9.1
    9.1
    Ease of Use
    Average: 9.1
    9.3
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Tuğba Y.
    TY
    This is rapidly, it has a lot of keywords. It helps to find and to analyz customer complaints. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sestek
    Year Founded
    2000
    HQ Location
    Istanbul, Turkey
    Twitter
    @SESTEK
    517 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    196 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sestek is a global technology vendor working on conversational AI and analytics solutions for customer service since 2000. Sestek helps companies become more data-driven, improve in efficiency, and pr

Users
No information available
Industries
No information available
Market Segment
  • 55% Enterprise
  • 45% Mid-Market
Sestek Speech Analytics features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.3
9.6
Quality of Support
Average: 9.1
9.1
Ease of Use
Average: 9.1
9.3
Ease of Admin
Average: 8.9
Tuğba Y.
TY
This is rapidly, it has a lot of keywords. It helps to find and to analyz customer complaints. Read review
Seller Details
Seller
Sestek
Year Founded
2000
HQ Location
Istanbul, Turkey
Twitter
@SESTEK
517 Twitter followers
LinkedIn® Page
www.linkedin.com
196 employees on LinkedIn®

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WhatConverts
(282)4.9 out of 5
Optimized for quick response
15th Easiest To Use in Speech Analytics software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working.

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Construction
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WhatConverts is a platform that provides lead tracking and validation, enabling businesses and agencies to understand where their leads are coming from and which marketing efforts are driving results.
    • Users frequently mention the ease of implementation, comprehensive lead tracking, call recording and transcription features, and excellent customer support as standout aspects of WhatConverts.
    • Users reported that some advanced features have a learning curve, reporting customization could be more flexible, and the platform can become quite pricey for businesses that receive a large volume of calls.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WhatConverts features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.3
    9.9
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 9.1
    9.4
    Ease of Admin
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WhatConverts
    Company Website
    Year Founded
    2014
    HQ Location
    Charlotte, NC
    Twitter
    @whatconverts
    274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working.

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Construction
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WhatConverts is a platform that provides lead tracking and validation, enabling businesses and agencies to understand where their leads are coming from and which marketing efforts are driving results.
  • Users frequently mention the ease of implementation, comprehensive lead tracking, call recording and transcription features, and excellent customer support as standout aspects of WhatConverts.
  • Users reported that some advanced features have a learning curve, reporting customization could be more flexible, and the platform can become quite pricey for businesses that receive a large volume of calls.
WhatConverts features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.3
9.9
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 9.1
9.4
Ease of Admin
Average: 8.9
Seller Details
Seller
WhatConverts
Company Website
Year Founded
2014
HQ Location
Charlotte, NC
Twitter
@whatconverts
274 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Maqsam
(48)4.6 out of 5
9th Easiest To Use in Speech Analytics software
Save to My Lists
Entry Level Price:Starting at $45.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive reve

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 42% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Maqsam features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.3
    9.1
    Quality of Support
    Average: 9.1
    9.1
    Ease of Use
    Average: 9.1
    9.0
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Nikhil S.
    NS
    I like the features they have put it, a freelancer or a small organisation can use most of the feature and it's very easy to setup, and the good... Read review
    Lara A.
    LA
    the support team.......................... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Maqsam
    Year Founded
    2019
    HQ Location
    Al Rabie District, SA
    Twitter
    @MaqsamHQ
    269 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive reve

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 42% Small-Business
Maqsam features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.3
9.1
Quality of Support
Average: 9.1
9.1
Ease of Use
Average: 9.1
9.0
Ease of Admin
Average: 8.9
Nikhil S.
NS
I like the features they have put it, a freelancer or a small organisation can use most of the feature and it's very easy to setup, and the good... Read review
Lara A.
LA
the support team.......................... Read review
Seller Details
Seller
Maqsam
Year Founded
2019
HQ Location
Al Rabie District, SA
Twitter
@MaqsamHQ
269 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
Robylon AI
(42)5.0 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Robylon is your complete customer support automation platform. Our advanced AI agent resolves up to 90% of customer queries across chat, email, and voice using proprietary intelligent workflows, while

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 83% Small-Business
    • 7% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Robylon AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    9.8
    Quality of Support
    Average: 9.1
    9.8
    Ease of Use
    Average: 9.1
    9.7
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • GM
    We like how Robylon AI can support attendees and in real-time. It is as though an addition of another player in a team who does not sleep. Since we... Read review
    PK
    The most remarkable thing about Robylon AI is the smoothness of the ticket automation. It automatically solves over 60 percent of every incoming... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Robylon AI
    Year Founded
    2024
    HQ Location
    San Francisco, US
    LinkedIn® Page
    linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Robylon is your complete customer support automation platform. Our advanced AI agent resolves up to 90% of customer queries across chat, email, and voice using proprietary intelligent workflows, while

Users
No information available
Industries
  • Computer Software
Market Segment
  • 83% Small-Business
  • 7% Mid-Market
Robylon AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
9.8
Quality of Support
Average: 9.1
9.8
Ease of Use
Average: 9.1
9.7
Ease of Admin
Average: 8.9
GM
We like how Robylon AI can support attendees and in real-time. It is as though an addition of another player in a team who does not sleep. Since we... Read review
PK
The most remarkable thing about Robylon AI is the smoothness of the ticket automation. It automatically solves over 60 percent of every incoming... Read review
Seller Details
Seller
Robylon AI
Year Founded
2024
HQ Location
San Francisco, US
LinkedIn® Page
linkedin.com
16 employees on LinkedIn®
Tungsten PaperPort
(25)3.8 out of 5
Save to My Lists
Entry Level Price:$104.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kofax is a leading supplier of automation and productivity solutions to digitally transform human and information intensive processes across organizations. Founded in 1985, Kofax is a global business

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 84% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tungsten PaperPort features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.3
    7.1
    Quality of Support
    Average: 9.1
    7.8
    Ease of Use
    Average: 9.1
    6.4
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Insurance
    AI
    That a pdf document can be edited to remove or add items. Also like that several folders can be created within paperport to manage projects and... Read review
    Verified User in Construction
    UC
    The price point compared to microsoft office is much cheaper. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tungsten Automation
    Year Founded
    1985
    HQ Location
    Irvine, US
    Twitter
    @TungstenAI
    6,455 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,299 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kofax is a leading supplier of automation and productivity solutions to digitally transform human and information intensive processes across organizations. Founded in 1985, Kofax is a global business

Users
No information available
Industries
  • Insurance
Market Segment
  • 84% Small-Business
  • 20% Mid-Market
Tungsten PaperPort features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.3
7.1
Quality of Support
Average: 9.1
7.8
Ease of Use
Average: 9.1
6.4
Ease of Admin
Average: 8.9
Verified User in Insurance
AI
That a pdf document can be edited to remove or add items. Also like that several folders can be created within paperport to manage projects and... Read review
Verified User in Construction
UC
The price point compared to microsoft office is much cheaper. Read review
Seller Details
Seller
Tungsten Automation
Year Founded
1985
HQ Location
Irvine, US
Twitter
@TungstenAI
6,455 Twitter followers
LinkedIn® Page
www.linkedin.com
1,299 employees on LinkedIn®
Replicant
(45)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Replicant is the leader in agentic AI for customer service. Our platform replicates your top-performing agents to automate complex conversations across voice, chat, and SMS, delivering instant, reliab

    Users
    No information available
    Industries
    • Financial Services
    • Health, Wellness and Fitness
    Market Segment
    • 51% Mid-Market
    • 42% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Replicant features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.3
    9.5
    Quality of Support
    Average: 9.1
    9.3
    Ease of Use
    Average: 9.1
    9.4
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Transportation/Trucking/Railroad
    AT
    The ability to allow customers to be independent and free up our agents. Read review
    Verified User in Transportation/Trucking/Railroad
    AT
    Though Replicant staff members (at all levels) who were involved with our project NOT familiar with the paratransit operations, they were able to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Replicant
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @replicant
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    175 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Replicant is the leader in agentic AI for customer service. Our platform replicates your top-performing agents to automate complex conversations across voice, chat, and SMS, delivering instant, reliab

Users
No information available
Industries
  • Financial Services
  • Health, Wellness and Fitness
Market Segment
  • 51% Mid-Market
  • 42% Enterprise
Replicant features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.3
9.5
Quality of Support
Average: 9.1
9.3
Ease of Use
Average: 9.1
9.4
Ease of Admin
Average: 8.9
Verified User in Transportation/Trucking/Railroad
AT
The ability to allow customers to be independent and free up our agents. Read review
Verified User in Transportation/Trucking/Railroad
AT
Though Replicant staff members (at all levels) who were involved with our project NOT familiar with the paratransit operations, they were able to... Read review
Seller Details
Seller
Replicant
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@replicant
3 Twitter followers
LinkedIn® Page
www.linkedin.com
175 employees on LinkedIn®
MaestroQA
(321)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MaestroQA is an AI-powered conversation analytics platform that helps leaders uncover insights and scale quality across calls, chats, emails, bots, surveys, and more. "We started as a Contact Cen

    Users
    • Quality Analyst
    • Teammate
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 54% Mid-Market
    • 29% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MaestroQA features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.3
    9.7
    Quality of Support
    Average: 9.1
    9.4
    Ease of Use
    Average: 9.1
    9.2
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Telecommunications
    UT
    Maestro has a user-friendly, intuitive interface than makes providing and receiving feedback easy. They are eager to find out how they can improve... Read review
    DD
    Always thinking Head and customer service is the best even though they have been grown exponentially, they are still cool and responsive Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MaestroQA
    Company Website
    Year Founded
    2013
    HQ Location
    New York
    Twitter
    @MaestroQA
    810 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MaestroQA is an AI-powered conversation analytics platform that helps leaders uncover insights and scale quality across calls, chats, emails, bots, surveys, and more. "We started as a Contact Cen

Users
  • Quality Analyst
  • Teammate
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 54% Mid-Market
  • 29% Enterprise
MaestroQA features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.3
9.7
Quality of Support
Average: 9.1
9.4
Ease of Use
Average: 9.1
9.2
Ease of Admin
Average: 8.9
Verified User in Telecommunications
UT
Maestro has a user-friendly, intuitive interface than makes providing and receiving feedback easy. They are eager to find out how they can improve... Read review
DD
Always thinking Head and customer service is the best even though they have been grown exponentially, they are still cool and responsive Read review
Seller Details
Seller
MaestroQA
Company Website
Year Founded
2013
HQ Location
New York
Twitter
@MaestroQA
810 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Stratifyd
(20)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stratifyd is the only next-gen experience analytics platform powered by Smart AI™ that empowers people of all skill levels to move beyond traditional customer experience analytics. By surfacing insigh

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Enterprise
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Stratifyd features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    9.1
    Quality of Support
    Average: 9.1
    7.9
    Ease of Use
    Average: 9.1
    9.0
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Financial Services
    EF
    Highly innovative advanced analytics platform with high degree of flexibility and scalability in the market; high potential to solve a wide variety... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stratifyd
    Year Founded
    2015
    HQ Location
    Charlotte, US
    Twitter
    @getStratifyd
    1,010 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stratifyd is the only next-gen experience analytics platform powered by Smart AI™ that empowers people of all skill levels to move beyond traditional customer experience analytics. By surfacing insigh

Users
No information available
Industries
No information available
Market Segment
  • 70% Enterprise
  • 20% Mid-Market
Stratifyd features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
9.1
Quality of Support
Average: 9.1
7.9
Ease of Use
Average: 9.1
9.0
Ease of Admin
Average: 8.9
Verified User in Financial Services
EF
Highly innovative advanced analytics platform with high degree of flexibility and scalability in the market; high potential to solve a wide variety... Read review
Seller Details
Seller
Stratifyd
Year Founded
2015
HQ Location
Charlotte, US
Twitter
@getStratifyd
1,010 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Language IO
(74)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Language IO ensures any customer service agent can talk to any customer on any channel in any language. Through the power of AI, your follow-the-sun model now supports every language under the sun, wh

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 24% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Language IO features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.3
    9.3
    Quality of Support
    Average: 9.1
    8.9
    Ease of Use
    Average: 9.1
    8.6
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Bart M.
    BM
    We have recently started using Language I/O when we switched over from another provider. This solution gives us more flexibility and a more cost... Read review
    Asaf P.
    AP
    I really like the fact that Language I/O integrates into Salesforce, so it really answers all of our translation needs. Very easy to use. We use it... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Language IO
    Company Website
    Year Founded
    2011
    HQ Location
    Cheyenne, US
    Twitter
    @languageio
    1,284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Language IO ensures any customer service agent can talk to any customer on any channel in any language. Through the power of AI, your follow-the-sun model now supports every language under the sun, wh

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 24% Enterprise
Language IO features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.3
9.3
Quality of Support
Average: 9.1
8.9
Ease of Use
Average: 9.1
8.6
Ease of Admin
Average: 8.9
Bart M.
BM
We have recently started using Language I/O when we switched over from another provider. This solution gives us more flexibility and a more cost... Read review
Asaf P.
AP
I really like the fact that Language I/O integrates into Salesforce, so it really answers all of our translation needs. Very easy to use. We use it... Read review
Seller Details
Seller
Language IO
Company Website
Year Founded
2011
HQ Location
Cheyenne, US
Twitter
@languageio
1,284 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Ringostat
(48)4.9 out of 5
Save to My Lists
Entry Level Price:Starting at $17.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ringostat features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.3
    9.7
    Quality of Support
    Average: 9.1
    8.8
    Ease of Use
    Average: 9.1
    9.8
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • VK
    Ringostat has changed the workflow of our company. As our business became lager we decided to install call tracking. We were recommended to work... Read review
    Olena H.
    OH
    We were searching for a tool that would allow optimizing ad campaigns. After comparing different tools and companies, we decided to choose... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ringostat
    Year Founded
    2013
    HQ Location
    Odessa, Ukraine
    Twitter
    @Ringostat
    235 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    150 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 35% Mid-Market
Ringostat features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.3
9.7
Quality of Support
Average: 9.1
8.8
Ease of Use
Average: 9.1
9.8
Ease of Admin
Average: 8.9
VK
Ringostat has changed the workflow of our company. As our business became lager we decided to install call tracking. We were recommended to work... Read review
Olena H.
OH
We were searching for a tool that would allow optimizing ad campaigns. After comparing different tools and companies, we decided to choose... Read review
Seller Details
Seller
Ringostat
Year Founded
2013
HQ Location
Odessa, Ukraine
Twitter
@Ringostat
235 Twitter followers
LinkedIn® Page
www.linkedin.com
150 employees on LinkedIn®
Provana Speech Analytics
(3)4.7 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 33% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Provana Speech Analytics features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    10.0
    Quality of Support
    Average: 9.1
    9.4
    Ease of Use
    Average: 9.1
    10.0
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    EC
    I like the prebuilt dashboards and the team is very flexible in helping set it up. Read review
    NF
    The customazation of the ICAP dashboard and the support from their team has been vital in helping us obtain goals. Their constant attention is... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Provana
    Year Founded
    2011
    HQ Location
    Lisle, US
    LinkedIn® Page
    www.linkedin.com
    2,328 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’

Users
No information available
Industries
No information available
Market Segment
  • 33% Mid-Market
  • 33% Enterprise
Provana Speech Analytics features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
10.0
Quality of Support
Average: 9.1
9.4
Ease of Use
Average: 9.1
10.0
Ease of Admin
Average: 8.9
Verified User in Computer Software
EC
I like the prebuilt dashboards and the team is very flexible in helping set it up. Read review
NF
The customazation of the ICAP dashboard and the support from their team has been vital in helping us obtain goals. Their constant attention is... Read review
Seller Details
Seller
Provana
Year Founded
2011
HQ Location
Lisle, US
LinkedIn® Page
www.linkedin.com
2,328 employees on LinkedIn®
AI Rudder
(13)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lig

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 77% Mid-Market
    • 15% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AI Rudder features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.3
    9.1
    Quality of Support
    Average: 9.1
    8.9
    Ease of Use
    Average: 9.1
    7.7
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in International Affairs
    UI
    Support. Their staff is knowledgeable about its products and services, and also our current call centre software. And their effectiveness in... Read review
    Chris P.
    CP
    We can reduce our manual workload on operational activities by using automation from Air Rudder, especially using AI Robot Call. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AI Rudder
    Year Founded
    2019
    HQ Location
    Palo Alto, US
    Twitter
    @AIRudder
    52 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lig

Users
No information available
Industries
  • Financial Services
Market Segment
  • 77% Mid-Market
  • 15% Enterprise
AI Rudder features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.3
9.1
Quality of Support
Average: 9.1
8.9
Ease of Use
Average: 9.1
7.7
Ease of Admin
Average: 8.9
Verified User in International Affairs
UI
Support. Their staff is knowledgeable about its products and services, and also our current call centre software. And their effectiveness in... Read review
Chris P.
CP
We can reduce our manual workload on operational activities by using automation from Air Rudder, especially using AI Robot Call. Read review
Seller Details
Seller
AI Rudder
Year Founded
2019
HQ Location
Palo Alto, US
Twitter
@AIRudder
52 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
Amazon Connect
(69)4.4 out of 5
View top Consulting Services for Amazon Connect
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact c

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 36% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon Connect features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.3
    8.9
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 9.1
    9.2
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Leisure, Travel & Tourism
    UL
    As a customer service rep taking 70-100 calls a day, I really like the simplicity of the system. CCP is pretty user-friendly, and the basic info I... Read review
    Xiaoyu L.
    XL
    We don't have to take care of the data of the callings, it's all on Amazon AWS. Easy to integrate and deploy to production. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,835 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact c

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 36% Enterprise
Amazon Connect features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.3
8.9
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 9.1
9.2
Ease of Admin
Average: 8.9
Verified User in Leisure, Travel & Tourism
UL
As a customer service rep taking 70-100 calls a day, I really like the simplicity of the system. CCP is pretty user-friendly, and the basic info I... Read review
Xiaoyu L.
XL
We don't have to take care of the data of the callings, it's all on Amazon AWS. Easy to integrate and deploy to production. Read review
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,835 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Echovane
(2)5.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Echovane enables you to do 100s of in-depth customer interviews in hours instead of weeks. Our qualitative market research platform reduces time to insights in user research from weeks to hours. The p

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 50% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Echovane features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    9.2
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 9.1
    8.3
    Ease of Admin
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sourav K.
    SK
    This study was quoted to be completed in 11k USD by agencies. Echovane was able to complete this within 1 day and at much less price. This is amazing! Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Echovane
    HQ Location
    San Francisco, US
    Twitter
    @EchovaneAI
    5 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Echovane enables you to do 100s of in-depth customer interviews in hours instead of weeks. Our qualitative market research platform reduces time to insights in user research from weeks to hours. The p

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 50% Mid-Market
Echovane features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
9.2
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 9.1
8.3
Ease of Admin
Average: 8.9
Sourav K.
SK
This study was quoted to be completed in 11k USD by agencies. Echovane was able to complete this within 1 day and at much less price. This is amazing! Read review
Seller Details
Seller
Echovane
HQ Location
San Francisco, US
Twitter
@EchovaneAI
5 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®