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Top Free Speech Analytics Software - Page 4

Check out our list of free Speech Analytics Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Speech Analytics Software to ensure you get the right product.

View Free Speech Analytics Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
48 Speech Analytics Products Available
View all Speech Analytics Software
View all Speech Analytics Software
ViaDialog
(2)5.0 out of 5
Entry Level Price:€0.24
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Viadialog: AI‑Powered Customer Service Platform for Omnichannel Excellence Viadialog is a sophisticated, cloud‑native customer interaction management suite powered by artificial intelligence. Desig

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ViaDialog features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    10.0
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 9.0
    10.0
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sandeep N.
    SN
    The omnichannel hub for customer interactions Read review
    DC
    We have been working with ViaDialog for over 15 years, and their telephony solution perfectly meets our needs. The tool is both reliable and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ViaDialog
    Year Founded
    2012
    HQ Location
    Paris, FR
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Viadialog: AI‑Powered Customer Service Platform for Omnichannel Excellence Viadialog is a sophisticated, cloud‑native customer interaction management suite powered by artificial intelligence. Desig

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
ViaDialog features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
10.0
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 9.0
10.0
Ease of Admin
Average: 8.8
Sandeep N.
SN
The omnichannel hub for customer interactions Read review
DC
We have been working with ViaDialog for over 15 years, and their telephony solution perfectly meets our needs. The tool is both reliable and... Read review
Seller Details
Seller
ViaDialog
Year Founded
2012
HQ Location
Paris, FR
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
Voice Analytics
0 ratings
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VoiceAnalytics is a speech analytics solution that improves performance, quality management and customer satisfaction in call centers, both in commercial and customer service activities. Our AI based

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Voice Analytics features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Xdroid
    Year Founded
    2008
    HQ Location
    Mechelen, BE
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VoiceAnalytics is a speech analytics solution that improves performance, quality management and customer satisfaction in call centers, both in commercial and customer service activities. Our AI based

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Voice Analytics features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Xdroid
Year Founded
2008
HQ Location
Mechelen, BE
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
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Zendesk Contact Center
(275)4.6 out of 5
Optimized for quick response
View top Consulting Services for Zendesk Contact Center
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered

    Users
    • Team Lead
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 29% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zendesk Contact Center features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.3
    9.4
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 9.0
    9.1
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    UI
    Klaus helps us have an overview of our quality performance and is really easy to use! It's easy for us to give feedback to agents and have us saved... Read review
    Verified User in Consumer Services
    AC
    The most I like Klaus is that it seems young guy with a lot of opportunities; it's elementary to handle the workloads. You can set filters by KPI... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    103,011 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,692 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered

Users
  • Team Lead
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 29% Small-Business
Zendesk Contact Center features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.3
9.4
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 9.0
9.1
Ease of Admin
Average: 8.8
Verified User in Information Technology and Services
UI
Klaus helps us have an overview of our quality performance and is really easy to use! It's easy for us to give feedback to agents and have us saved... Read review
Verified User in Consumer Services
AC
The most I like Klaus is that it seems young guy with a lot of opportunities; it's elementary to handle the workloads. You can set filters by KPI... Read review
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
103,011 Twitter followers
LinkedIn® Page
www.linkedin.com
7,692 employees on LinkedIn®