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Top Free Speech Analytics Software - Page 3

Check out our list of free Speech Analytics Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Speech Analytics Software to ensure you get the right product.

View Free Speech Analytics Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
48 Speech Analytics Products Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Echovane enables you to do 100s of in-depth customer interviews in hours instead of weeks. Our qualitative market research platform reduces time to insights in user research from weeks to hours. The p

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Echovane features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    9.2
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 9.0
    8.3
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Sourav K.
    SK
    This study was quoted to be completed in 11k USD by agencies. Echovane was able to complete this within 1 day and at much less price. This is amazing! Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Echovane
    HQ Location
    San Francisco, US
    Twitter
    @EchovaneAI
    6 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Echovane enables you to do 100s of in-depth customer interviews in hours instead of weeks. Our qualitative market research platform reduces time to insights in user research from weeks to hours. The p

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Echovane features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
9.2
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 9.0
8.3
Ease of Admin
Average: 8.8
Sourav K.
SK
This study was quoted to be completed in 11k USD by agencies. Echovane was able to complete this within 1 day and at much less price. This is amazing! Read review
Seller Details
Seller
Echovane
HQ Location
San Francisco, US
Twitter
@EchovaneAI
6 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gridspace makes conversational care readily available by providing superior machine talent to patients, customers, and businesses.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gridspace Contact Center AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    6.7
    Quality of Support
    Average: 9.1
    8.3
    Ease of Use
    Average: 9.0
    6.7
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • LM
    Innovative solution. team is very collaborative and supportive. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gridspace
    Year Founded
    2012
    HQ Location
    Los Angeles, US
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gridspace makes conversational care readily available by providing superior machine talent to patients, customers, and businesses.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
  • 100% Small-Business
Gridspace Contact Center AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
6.7
Quality of Support
Average: 9.1
8.3
Ease of Use
Average: 9.0
6.7
Ease of Admin
Average: 8.8
LM
Innovative solution. team is very collaborative and supportive. Read review
Seller Details
Seller
Gridspace
Year Founded
2012
HQ Location
Los Angeles, US
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luware delivers cloud-native solutions built for Microsoft Teams, empowering organizations to simplify communication, enhance customer service, and meet strict compliance requirements. With a modular

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Enterprise
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Luware features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.3
    9.2
    Quality of Support
    Average: 9.1
    8.8
    Ease of Use
    Average: 9.0
    8.6
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Facilities Services
    AF
    Ease of use for agents and management for administrators Read review
    Verified User in Government Administration
    AG
    - Smooth integration with Teams - Easy-to-manage and maintain - Power BI Report integration - Integration with MS Flow for advanced features -... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Luware
    Year Founded
    2010
    HQ Location
    Zurich, CH
    Twitter
    @luware
    181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    167 employees on LinkedIn®
    Phone
    +41 58 404 28 00
Product Description
How are these determined?Information
This description is provided by the seller.

Luware delivers cloud-native solutions built for Microsoft Teams, empowering organizations to simplify communication, enhance customer service, and meet strict compliance requirements. With a modular

Users
No information available
Industries
No information available
Market Segment
  • 75% Enterprise
  • 13% Mid-Market
Luware features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.3
9.2
Quality of Support
Average: 9.1
8.8
Ease of Use
Average: 9.0
8.6
Ease of Admin
Average: 8.8
Verified User in Facilities Services
AF
Ease of use for agents and management for administrators Read review
Verified User in Government Administration
AG
- Smooth integration with Teams - Easy-to-manage and maintain - Power BI Report integration - Integration with MS Flow for advanced features -... Read review
Seller Details
Seller
Luware
Year Founded
2010
HQ Location
Zurich, CH
Twitter
@luware
181 Twitter followers
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®
Phone
+41 58 404 28 00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into an

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Samespace features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.2
    Quality of Support
    Average: 9.1
    10.0
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Md Abdul H.
    MH
    Samespace is the most efficient way to manage your business, whether you're a small entrepreneur or an established business. It has great features... Read review
    Verified User in Information Technology and Services
    UI
    Samespace has easy to use UI, where you can filter any calls that you specifically would want to watch / hear. Apart from the UI, it has great... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Samespace
    Year Founded
    2018
    HQ Location
    Palo Alto, US
    Twitter
    @samespace
    528 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into an

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Samespace features and usability ratings that predict user satisfaction
0.0
No information available
9.2
Quality of Support
Average: 9.1
10.0
Ease of Use
Average: 9.0
0.0
No information available
Md Abdul H.
MH
Samespace is the most efficient way to manage your business, whether you're a small entrepreneur or an established business. It has great features... Read review
Verified User in Information Technology and Services
UI
Samespace has easy to use UI, where you can filter any calls that you specifically would want to watch / hear. Apart from the UI, it has great... Read review
Seller Details
Seller
Samespace
Year Founded
2018
HQ Location
Palo Alto, US
Twitter
@samespace
528 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TCN Operator is a comprehensive collection of all the best contact center tools, characterized by unrivaled productivity, omnichannel reach and seamless integrations. Founded in 1999 in St. George, Ut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TCN features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    8.8
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 9.0
    10.0
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Sugumar G.
    SG
    With the newly added LMS feature, we can immediately pause or cancel the upload if we upload the wrong database. We can create multiple user IDs... Read review
    BM
    Easily to upload dialler bases in TCN software and we will managing the group hunt in TCN Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TCN
    Year Founded
    1999
    HQ Location
    N/A
    Twitter
    @tcn
    2,403 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    390 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TCN Operator is a comprehensive collection of all the best contact center tools, characterized by unrivaled productivity, omnichannel reach and seamless integrations. Founded in 1999 in St. George, Ut

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
TCN features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
8.8
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 9.0
10.0
Ease of Admin
Average: 8.8
Sugumar G.
SG
With the newly added LMS feature, we can immediately pause or cancel the upload if we upload the wrong database. We can create multiple user IDs... Read review
BM
Easily to upload dialler bases in TCN software and we will managing the group hunt in TCN Read review
Seller Details
Seller
TCN
Year Founded
1999
HQ Location
N/A
Twitter
@tcn
2,403 Twitter followers
LinkedIn® Page
www.linkedin.com
390 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VoiceBase delivers omni-channel interaction analytics to enterprise and contact center customers. Through industry-leading voice and text analytics, VoiceBase unlocks thousands of data points and capa

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voicebase features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    6.7
    Quality of Support
    Average: 9.1
    10.0
    Ease of Use
    Average: 9.0
    10.0
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Warehousing
    GW
    I love the ability and simplicity of an app that can transcribe audio to text for easy documentation. And that it's a mobile app. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Voicebase
    Year Founded
    2010
    HQ Location
    Berkeley, US
    Twitter
    @VoiceBase
    3,937 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VoiceBase delivers omni-channel interaction analytics to enterprise and contact center customers. Through industry-leading voice and text analytics, VoiceBase unlocks thousands of data points and capa

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Voicebase features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
6.7
Quality of Support
Average: 9.1
10.0
Ease of Use
Average: 9.0
10.0
Ease of Admin
Average: 8.8
Verified User in Warehousing
GW
I love the ability and simplicity of an app that can transcribe audio to text for easy documentation. And that it's a mobile app. Read review
Seller Details
Seller
Voicebase
Year Founded
2010
HQ Location
Berkeley, US
Twitter
@VoiceBase
3,937 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Batvoice AI is a tool that allows you to determine a phone call's themes and irritation points in real time, helping companies improve both operational results and customer experience. Our solution is

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Batvoice AI features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Paris, FR
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Batvoice AI is a tool that allows you to determine a phone call's themes and irritation points in real time, helping companies improve both operational results and customer experience. Our solution is

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Batvoice AI features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2015
HQ Location
Paris, FR
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Driving Contact Center Performance to Its Peak - CommPeak helps contact centers optimize inbound and outbound communication with cloud-based solutions that boost agent productivity and expand reach. F

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CommPeak features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    7.5
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 9.0
    10.0
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Education Management
    UE
    One of the challenges we faced after client acquisition was keeping them engaged until we released the following product. CommPeak provided a... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CommPeak
    Year Founded
    2011
    HQ Location
    Wan Chai, HK
    Twitter
    @CommPeak
    24 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Driving Contact Center Performance to Its Peak - CommPeak helps contact centers optimize inbound and outbound communication with cloud-based solutions that boost agent productivity and expand reach. F

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 40% Mid-Market
CommPeak features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
7.5
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 9.0
10.0
Ease of Admin
Average: 8.8
Verified User in Education Management
UE
One of the challenges we faced after client acquisition was keeping them engaged until we released the following product. CommPeak provided a... Read review
Seller Details
Seller
CommPeak
Year Founded
2011
HQ Location
Wan Chai, HK
Twitter
@CommPeak
24 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Diabolocom is an AI-powered cloud-based contact center and customer experience (CX) platform provider. We serve over 350 clients of all sizes, from small businesses to major international enterprises

    Users
    No information available
    Industries
    • Consumer Services
    Market Segment
    • 59% Mid-Market
    • 28% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Diabolocom features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.3
    7.9
    Quality of Support
    Average: 9.1
    8.3
    Ease of Use
    Average: 9.0
    8.5
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Computer Hardware
    AC
    The ergonomics of Diabolocom allow for quick handling, while the power of the scenario editor provides great autonomy in deployment. A call center... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Paris, FR
    LinkedIn® Page
    www.linkedin.com
    169 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Diabolocom is an AI-powered cloud-based contact center and customer experience (CX) platform provider. We serve over 350 clients of all sizes, from small businesses to major international enterprises

Users
No information available
Industries
  • Consumer Services
Market Segment
  • 59% Mid-Market
  • 28% Small-Business
Diabolocom features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.3
7.9
Quality of Support
Average: 9.1
8.3
Ease of Use
Average: 9.0
8.5
Ease of Admin
Average: 8.8
Verified User in Computer Hardware
AC
The ergonomics of Diabolocom allow for quick handling, while the power of the scenario editor provides great autonomy in deployment. A call center... Read review
Seller Details
Company Website
Year Founded
2005
HQ Location
Paris, FR
LinkedIn® Page
www.linkedin.com
169 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Insight7 is a conversation intelligence and AI coaching platform that helps customer-facing teams analyze calls, extract actionable insights, and develop communication skills through AI-powered rolepl

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Insight7 features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.3
    9.3
    Quality of Support
    Average: 9.1
    8.9
    Ease of Use
    Average: 9.0
    9.4
    Ease of Admin
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Telecommunications
    UT
    This tool is helpful during quality assurance because it provides an objective perspective on the call. It also allows for notes to be left... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2022
    HQ Location
    Florida, US
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Insight7 is a conversation intelligence and AI coaching platform that helps customer-facing teams analyze calls, extract actionable insights, and develop communication skills through AI-powered rolepl

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 31% Mid-Market
Insight7 features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.3
9.3
Quality of Support
Average: 9.1
8.9
Ease of Use
Average: 9.0
9.4
Ease of Admin
Average: 8.8
Verified User in Telecommunications
UT
This tool is helpful during quality assurance because it provides an objective perspective on the call. It also allows for notes to be left... Read review
Seller Details
Year Founded
2022
HQ Location
Florida, US
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Klearcom has developed a non-intrusive SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in rea

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klearcom Platform features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
    10.0
    Quality of Support
    Average: 9.1
    8.3
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Pharmaceuticals
    EP
    Klearcom are supporting with a review of our contact centre set-up and recording quality. Klearcom, provided excellent customer service and guided... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Klearcom
    Year Founded
    2016
    HQ Location
    New York, US
    Twitter
    @KlearcomTech
    41 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Klearcom has developed a non-intrusive SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in rea

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Klearcom Platform features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.3
10.0
Quality of Support
Average: 9.1
8.3
Ease of Use
Average: 9.0
0.0
No information available
Verified User in Pharmaceuticals
EP
Klearcom are supporting with a review of our contact centre set-up and recording quality. Klearcom, provided excellent customer service and guided... Read review
Seller Details
Seller
Klearcom
Year Founded
2016
HQ Location
New York, US
Twitter
@KlearcomTech
41 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MiaRec is leading provider of AI-driven Automated Quality Management and Conversation Intelligence solutions. Our latest innovation, MiaRec IMetrics, delivers real-time CX insights—like CSAT, NPS, and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MiaRec features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Quality of Support
    Average: 9.1
    10.0
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Farrok S.
    FS
    MiaRec is a platform which offere a wide range of combination which is easy to manage,reliable with good funtionalities.Contact center use miarec... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MiaRec
    Year Founded
    2013
    HQ Location
    Campbell, US
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MiaRec is leading provider of AI-driven Automated Quality Management and Conversation Intelligence solutions. Our latest innovation, MiaRec IMetrics, delivers real-time CX insights—like CSAT, NPS, and

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
MiaRec features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Quality of Support
Average: 9.1
10.0
Ease of Use
Average: 9.0
0.0
No information available
Farrok S.
FS
MiaRec is a platform which offere a wide range of combination which is easy to manage,reliable with good funtionalities.Contact center use miarec... Read review
Seller Details
Seller
MiaRec
Year Founded
2013
HQ Location
Campbell, US
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NeoSound Intelligence is an AI-powered speech analytics solution for contact centres that helps companies to turn customer interactions into actionable insights and make communication better. NeoSoun

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NeoSound Intelligence features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Priyesh S.
    PS
    Empathy and Customer sentiment is missing in European call centres, and NeoSound's product offering/solutions/sentiment analysis hits bang on that... Read review
    Olga M.
    OM
    NeoSound has assigned metrics to call batches including compliance ratings and quality score. This has made it very simple for us to extract... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NeoSound Intelligence is an AI-powered speech analytics solution for contact centres that helps companies to turn customer interactions into actionable insights and make communication better. NeoSoun

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
NeoSound Intelligence features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Priyesh S.
PS
Empathy and Customer sentiment is missing in European call centres, and NeoSound's product offering/solutions/sentiment analysis hits bang on that... Read review
Olga M.
OM
NeoSound has assigned metrics to call batches including compliance ratings and quality score. This has made it very simple for us to extract... Read review
Seller Details
Year Founded
2018
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pobuca Experience Cloud features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Quality of Support
    Average: 9.1
    10.0
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Dennis M.
    DM
    I like this software because it is very easy to use, has constant updates with friendly user interface. It also has got an appropriate training and... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pobuca
    Year Founded
    2000
    HQ Location
    London, Athens
    Twitter
    @siebenGR
    173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalizati

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Pobuca Experience Cloud features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Quality of Support
Average: 9.1
10.0
Ease of Use
Average: 9.0
0.0
No information available
Dennis M.
DM
I like this software because it is very easy to use, has constant updates with friendly user interface. It also has got an appropriate training and... Read review
Seller Details
Seller
Pobuca
Year Founded
2000
HQ Location
London, Athens
Twitter
@siebenGR
173 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RocketPhone’s all-in-one business phone system with smart automation lets your teams focus on delighting customers, not on admin.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RocketPhone.ai features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Roman H.
    RH
    Hi there! I must admit that after looking into RocketPhone, it's rather awesome. Their AI technology is incredible; it's like having a coach for... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    London, GB
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RocketPhone’s all-in-one business phone system with smart automation lets your teams focus on delighting customers, not on admin.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
RocketPhone.ai features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Roman H.
RH
Hi there! I must admit that after looking into RocketPhone, it's rather awesome. Their AI technology is incredible; it's like having a coach for... Read review
Seller Details
HQ Location
London, GB
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®