Overall Satisfaction Score
96
The Top 20 Speech Analytics Software
Check out this list of the top Speech Analytics Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 Speech Analytics Software
Top Industries of Reviewers:
Hospital & Health Care
48%
Insurance
19%
Consumer Services
19%
Executive Office
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.0
9.0
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.3
8.8
Ease of Admin
Average: 8.7
9.0
Overall Satisfaction Score
95
Top Industries of Reviewers:
Consumer Services
34%
Financial Services
25%
Information Technology and Services
20%
Telecommunications
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.9
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.0
9.5
Ease of Setup
Average: 9.3
8.7
Quality of Support
Average: 9.3
8.9
Ease of Admin
Average: 8.7
9.1
Overall Satisfaction Score
92
Top Industries of Reviewers:
Information Technology and Services
55%
Information Services
34%
Internet
6%
Civic & Social Organization
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.3
10.0
Ease of Doing Business With
Average: 9.0
0.0
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.7
0.0
Overall Satisfaction Score
91
Top Industries of Reviewers:
Information Technology and Services
31%
Marketing and Advertising
25%
Computer Software
25%
Education Management
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.0
8.9
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.3
8.6
Ease of Admin
Average: 8.7
9.1
Overall Satisfaction Score
89
Top Industries of Reviewers:
Consumer Services
27%
Information Technology and Services
26%
Financial Services
26%
Computer Software
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.0
9.1
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.3
8.8
Ease of Admin
Average: 8.7
9.1
Overall Satisfaction Score
86
Top Industries of Reviewers:
Information Technology and Services
37%
Computer Software
24%
Financial Services
22%
Marketing and Advertising
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.0
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.0
9.2
Ease of Setup
Average: 9.3
8.8
Quality of Support
Average: 9.3
8.6
Ease of Admin
Average: 8.7
8.8
Overall Satisfaction Score
82
Top Industries of Reviewers:
Information Technology and Services
32%
Financial Services
26%
Telecommunications
24%
Banking
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.0
9.7
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.3
8.8
Ease of Admin
Average: 8.7
9.5
Overall Satisfaction Score
82
Top Industries of Reviewers:
Real Estate
31%
Logistics and Supply Chain
23%
Education Management
23%
Retail
23%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.0
9.5
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.3
9.3
Ease of Admin
Average: 8.7
9.4
Overall Satisfaction Score
74
Top Industries of Reviewers:
Information Technology and Services
45%
Computer Software
35%
Computer & Network Security
10%
Marketing and Advertising
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.0
9.1
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.3
8.8
Ease of Admin
Average: 8.7
8.9
Overall Satisfaction Score
69
Top Industries of Reviewers:
Education Management
28%
Consumer Services
28%
Computer Software
26%
E-Learning
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.0
9.5
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 8.7
9.5
Overall Satisfaction Score
62
Top Industries of Reviewers:
Financial Services
55%
Insurance
19%
Hospital & Health Care
13%
Telecommunications
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.9
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 9.0
9.7
Ease of Setup
Average: 9.3
8.3
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 8.7
8.5
Overall Satisfaction Score
62
Top Industries of Reviewers:
Financial Services
43%
Information Technology and Services
22%
Computer Software
22%
Consumer Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.0
9.6
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 8.7
9.4
Overall Satisfaction Score
61
Top Industries of Reviewers:
Transportation/Trucking/Railroad
29%
Manufacturing
29%
Accounting
29%
Consumer Electronics
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.3
9.8
Ease of Doing Business With
Average: 9.0
9.7
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.7
9.7
Overall Satisfaction Score
60
Top Industries of Reviewers:
Marketing and Advertising
75%
Construction
13%
Automotive
6%
Electrical/Electronic Manufacturing
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.3
9.8
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.7
9.7
Overall Satisfaction Score
60
Top Industries of Reviewers:
Insurance
40%
Consumer Services
30%
Telecommunications
20%
Education Management
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.7
8.0
Overall Satisfaction Score
59
Top Industries of Reviewers:
Consumer Services
53%
Retail
21%
Financial Services
16%
Food & Beverages
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.0
9.4
Ease of Setup
Average: 9.3
8.3
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 8.7
9.0
Overall Satisfaction Score
58
Top Industries of Reviewers:
Computer Software
32%
Consulting
26%
Financial Services
23%
Marketing and Advertising
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.0
8.9
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 8.7
8.6
Overall Satisfaction Score
58
Top Industries of Reviewers:
Financial Services
43%
Manufacturing
29%
Logistics and Supply Chain
14%
Computer Software
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.0
9.8
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.3
9.7
Ease of Admin
Average: 8.7
9.0
Overall Satisfaction Score
56
Top Industries of Reviewers:
Financial Services
28%
Hospital & Health Care
28%
Retail
28%
Banking
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.7
9.7
Overall Satisfaction Score
55
Top Industries of Reviewers:
Consumer Services
33%
Financial Services
33%
Airlines/Aviation
17%
Retail
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.0
9.7
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 8.7
9.4