Overall Satisfaction Score
96
The Top 20 Speech Analytics Software
Check out this list of the top Speech Analytics Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 Speech Analytics Software
Top Industries of Reviewers:
Information Technology and Services
55%
Information Services
34%
Internet
6%
Civic & Social Organization
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.9
Meets Requirements
Average: 9.3
10.0
Ease of Doing Business With
Average: 9.0
0.0
Ease of Setup
Average: 9.2
9.9
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.7
0.0
Overall Satisfaction Score
95
Top Industries of Reviewers:
Information Technology and Services
32%
Computer Software
26%
Marketing and Advertising
24%
Education Management
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.0
9.1
Ease of Setup
Average: 9.2
8.9
Quality of Support
Average: 9.3
8.7
Ease of Admin
Average: 8.7
9.1
Overall Satisfaction Score
93
Top Industries of Reviewers:
Consumer Services
27%
Information Technology and Services
26%
Financial Services
26%
Computer Software
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.2
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.0
9.1
Ease of Setup
Average: 9.2
9.2
Quality of Support
Average: 9.3
8.8
Ease of Admin
Average: 8.7
9.0
Overall Satisfaction Score
86
Top Industries of Reviewers:
Information Technology and Services
32%
Computer Software
26%
Financial Services
24%
Marketing and Advertising
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.0
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.0
9.1
Ease of Setup
Average: 9.2
8.8
Quality of Support
Average: 9.3
8.7
Ease of Admin
Average: 8.7
8.6
Overall Satisfaction Score
85
Top Industries of Reviewers:
Information Technology and Services
32%
Financial Services
27%
Telecommunications
23%
Banking
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.2
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.0
9.7
Ease of Setup
Average: 9.2
9.4
Quality of Support
Average: 9.3
8.8
Ease of Admin
Average: 8.7
9.5
Overall Satisfaction Score
85
Top Industries of Reviewers:
Real Estate
31%
Logistics and Supply Chain
23%
Education Management
23%
Retail
23%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.7
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.0
9.5
Ease of Setup
Average: 9.2
9.5
Quality of Support
Average: 9.3
9.3
Ease of Admin
Average: 8.7
9.4
Overall Satisfaction Score
78
Top Industries of Reviewers:
Consumer Services
38%
Telecommunications
23%
Financial Services
23%
Health, Wellness and Fitness
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
8.8
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 9.0
9.9
Ease of Setup
Average: 9.2
8.7
Quality of Support
Average: 9.3
9.0
Ease of Admin
Average: 8.7
9.6
Overall Satisfaction Score
73
Top Industries of Reviewers:
Telecommunications
29%
Consumer Services
29%
Executive Office
21%
Financial Services
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
8.8
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 9.0
8.7
Ease of Setup
Average: 9.2
8.8
Quality of Support
Average: 9.3
8.1
Ease of Admin
Average: 8.7
8.6
Overall Satisfaction Score
73
Top Industries of Reviewers:
Education Management
28%
Consumer Services
28%
Computer Software
26%
E-Learning
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.2
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.0
9.6
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 8.7
9.6
Overall Satisfaction Score
70
Top Industries of Reviewers:
Computer Software
41%
Information Technology and Services
35%
Computer & Network Security
12%
Marketing and Advertising
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.0
8.9
Ease of Setup
Average: 9.2
9.1
Quality of Support
Average: 9.3
8.8
Ease of Admin
Average: 8.7
8.6
Overall Satisfaction Score
67
Top Industries of Reviewers:
Financial Services
43%
Information Technology and Services
22%
Computer Software
22%
Consumer Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.5
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.0
9.6
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 8.7
9.5
Overall Satisfaction Score
64
Top Industries of Reviewers:
Financial Services
55%
Insurance
18%
Hospital & Health Care
13%
Telecommunications
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
8.8
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.0
9.7
Ease of Setup
Average: 9.2
8.3
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 8.7
8.6
Overall Satisfaction Score
63
Top Industries of Reviewers:
Computer Software
32%
Consulting
26%
Financial Services
23%
Marketing and Advertising
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.0
8.9
Ease of Setup
Average: 9.2
9.1
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 8.7
8.6
Overall Satisfaction Score
60
Top Industries of Reviewers:
Insurance
40%
Consumer Services
30%
Telecommunications
20%
Education Management
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.5
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.7
8.0
Overall Satisfaction Score
59
Top Industries of Reviewers:
Consumer Services
53%
Retail
21%
Financial Services
16%
Food & Beverages
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.0
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.0
9.4
Ease of Setup
Average: 9.2
8.3
Quality of Support
Average: 9.3
9.0
Ease of Admin
Average: 8.7
9.0
Overall Satisfaction Score
58
Top Industries of Reviewers:
Marketing and Advertising
75%
Construction
13%
Automotive
6%
Hospitality
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.7
Meets Requirements
Average: 9.3
9.8
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.2
9.9
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.7
9.9
Overall Satisfaction Score
57
Top Industries of Reviewers:
Transportation/Trucking/Railroad
29%
Manufacturing
29%
Accounting
29%
Consumer Electronics
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.7
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.0
9.6
Ease of Setup
Average: 9.2
9.5
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.7
9.6
Overall Satisfaction Score
57
Top Industries of Reviewers:
Consumer Services
33%
Financial Services
33%
Airlines/Aviation
17%
Retail
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.5
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.0
9.8
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 8.7
9.5
Overall Satisfaction Score
54
Top Industries of Reviewers:
Financial Services
28%
Hospital & Health Care
28%
Retail
28%
Banking
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.9
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.7
9.7
Overall Satisfaction Score
54
Top Industries of Reviewers:
Education Management
43%
Health, Wellness and Fitness
26%
Computer Games
25%
Insurance
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.6
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.0
9.5
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 8.7
9.3