# The Top 20 Speech Analytics Software Check out this list of the top Speech Analytics Software products based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Speech+Analytics+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Speech+Analytics+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Speech+Analytics+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Speech+Analytics+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") Filters The next elements are filters and will change the displayed results once they are selected. All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeAsiaNorth AmericaLatin America The Top 20 Speech Analytics Software [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Speech+Analytics+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Speech+Analytics+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Speech+Analytics+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Speech+Analytics+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeAsiaNorth AmericaLatin America [Collapse AllExpand All](#) G2 Satisfaction Score Information Compare [Expand/Collapse Voiso](#) #1 [![Voiso](https://images.g2crowd.com/uploads/product/hd_favicon/11b168dd738fdca7fa2302482e4d3e9f/voiso.svg)](/products/voiso/reviews) [Voiso](/products/voiso/reviews "Voiso") 98 [Expand/Collapse Voiso](#) Overall Satisfaction Score 98 Top Industries of Reviewers: Information Technology and Services 55% Information Services 34% Internet 6% Civic & Social Organization 4% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.9 Meets Requirements Average: 9.3 10.0 Ease of Doing Business With Average: 9.0 0.0 Ease of Setup Average: 9.1 9.9 Quality of Support Average: 9.3 10.0 Ease of Admin Average: 8.7 0.0 [Expand/Collapse CloudTalk](#) #2 [![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg)](/products/cloudtalk/reviews) [CloudTalk](/products/cloudtalk/reviews "CloudTalk") 95 [Expand/Collapse CloudTalk](#) Overall Satisfaction Score 95 Top Industries of Reviewers: Information Technology and Services 29% Computer Software 27% Marketing and Advertising 25% Education Management 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.1 Meets Requirements Average: 9.3 9.2 Ease of Doing Business With Average: 9.0 9.2 Ease of Setup Average: 9.1 8.9 Quality of Support Average: 9.3 8.7 Ease of Admin Average: 8.7 9.2 [Expand/Collapse RingEX](#) #3 [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg)](/products/ringex/reviews) [RingEX](/products/ringex/reviews "RingEX") 89 [Expand/Collapse RingEX](#) Overall Satisfaction Score 89 Top Industries of Reviewers: Information Technology and Services 30% Computer Software 27% Financial Services 24% Marketing and Advertising 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.0 Meets Requirements Average: 9.3 9.5 Ease of Doing Business With Average: 9.0 9.1 Ease of Setup Average: 9.1 8.7 Quality of Support Average: 9.3 8.7 Ease of Admin Average: 8.7 8.7 [Expand/Collapse Genesys Cloud CX](#) #4 [![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg)](/products/genesys-cloud-cx/reviews) [Genesys Cloud CX](/products/genesys-cloud-cx/reviews "Genesys Cloud CX") 89 [Expand/Collapse Genesys Cloud CX](#) Overall Satisfaction Score 89 Top Industries of Reviewers: Information Technology and Services 33% Financial Services 26% Telecommunications 23% Banking 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.2 Meets Requirements Average: 9.3 9.2 Ease of Doing Business With Average: 9.0 9.7 Ease of Setup Average: 9.1 9.4 Quality of Support Average: 9.3 8.9 Ease of Admin Average: 8.7 9.5 [Expand/Collapse SuccessKPI](#) #5 [![SuccessKPI](https://images.g2crowd.com/uploads/product/hd_favicon/892c12ff0d44507237b8c462c4e6e651/successkpi.svg)](/products/successkpi/reviews) [SuccessKPI](/products/successkpi/reviews "SuccessKPI") 79 [Expand/Collapse SuccessKPI](#) Overall Satisfaction Score 79 Top Industries of Reviewers: Consumer Services 31% Financial Services 23% Executive Office 23% Hospital & Health Care 23% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 8.8 Meets Requirements Average: 9.3 8.9 Ease of Doing Business With Average: 9.0 8.7 Ease of Setup Average: 9.1 8.8 Quality of Support Average: 9.3 8.1 Ease of Admin Average: 8.7 8.6 [Expand/Collapse Maqsam](#) #6 [![Maqsam](https://images.g2crowd.com/uploads/product/hd_favicon/5b4163079f0013b40a262180a4f88a39/maqsam.svg)](/products/maqsam/reviews) [Maqsam](/products/maqsam/reviews "Maqsam") 78 [Expand/Collapse Maqsam](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Real Estate 27% Retail 27% Logistics and Supply Chain 27% Computer Software 18% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.6 Meets Requirements Average: 9.3 9.2 Ease of Doing Business With Average: 9.0 9.4 Ease of Setup Average: 9.1 9.4 Quality of Support Average: 9.3 9.2 Ease of Admin Average: 8.7 9.2 [Expand/Collapse Mihup](#) #7 [![Mihup](https://images.g2crowd.com/uploads/product/hd_favicon/1d2da683b1ada5555a6cf307d31f4d41/mihup.svg)](/products/mihup/reviews) [Mihup](/products/mihup/reviews "Mihup") 75 [Expand/Collapse Mihup](#) Overall Satisfaction Score 75 Top Industries of Reviewers: Financial Services 43% Information Technology and Services 22% Computer Software 22% Consumer Services 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.5 Meets Requirements Average: 9.3 9.4 Ease of Doing Business With Average: 9.0 9.6 Ease of Setup Average: 9.1 9.3 Quality of Support Average: 9.3 9.4 Ease of Admin Average: 8.7 9.5 [Expand/Collapse JustCall](#) #8 [![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg)](/products/saas-labs-justcall/reviews) [JustCall](/products/saas-labs-justcall/reviews "JustCall") 72 [Expand/Collapse JustCall](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Computer Software 32% Consulting 26% Financial Services 23% Marketing and Advertising 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.1 Meets Requirements Average: 9.3 9.1 Ease of Doing Business With Average: 9.0 8.8 Ease of Setup Average: 9.1 9.1 Quality of Support Average: 9.3 9.1 Ease of Admin Average: 8.7 8.5 [Expand/Collapse CallMiner Eureka](#) #9 [![CallMiner Eureka](https://images.g2crowd.com/uploads/product/hd_favicon/be4ce81daed417c6f41658788587424c/callminer-eureka.svg)](/products/callminer-eureka/reviews) [CallMiner Eureka](/products/callminer-eureka/reviews "CallMiner Eureka") 72 [Expand/Collapse CallMiner Eureka](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Financial Services 55% Insurance 18% Hospital & Health Care 13% Telecommunications 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 8.8 Meets Requirements Average: 9.3 9.0 Ease of Doing Business With Average: 9.0 9.6 Ease of Setup Average: 9.1 8.4 Quality of Support Average: 9.3 9.4 Ease of Admin Average: 8.7 8.6 [Expand/Collapse Level AI](#) #10 [![Level AI](https://images.g2crowd.com/uploads/product/hd_favicon/968c8b50468c9d158e60bfdc148d9c66/level-ai.svg)](/products/level-ai/reviews) [Level AI](/products/level-ai/reviews "Level AI") 63 [Expand/Collapse Level AI](#) Overall Satisfaction Score 63 Top Industries of Reviewers: Consumer Services 50% Retail 22% Financial Services 17% Food & Beverages 11% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.0 Meets Requirements Average: 9.3 9.0 Ease of Doing Business With Average: 9.0 9.4 Ease of Setup Average: 9.1 8.3 Quality of Support Average: 9.3 9.0 Ease of Admin Average: 8.7 9.0 [Expand/Collapse Talkdesk](#) #11 [![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg)](/products/talkdesk/reviews) [Talkdesk](/products/talkdesk/reviews "Talkdesk") 63 [Expand/Collapse Talkdesk](#) Overall Satisfaction Score 63 Top Industries of Reviewers: Education Management 29% Computer Software 27% Consumer Services 26% E-Learning 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.1 Meets Requirements Average: 9.3 9.2 Ease of Doing Business With Average: 9.0 9.6 Ease of Setup Average: 9.1 9.3 Quality of Support Average: 9.3 9.2 Ease of Admin Average: 8.7 9.5 [Expand/Collapse Balto](#) #12 [![Balto](https://images.g2crowd.com/uploads/product/hd_favicon/2b7b3c9f5c1e12883e67c541f3e2ff2b/balto.svg)](/products/balto/reviews) [Balto](/products/balto/reviews "Balto") 62 [Expand/Collapse Balto](#) Overall Satisfaction Score 62 Top Industries of Reviewers: Insurance 40% Consumer Services 30% Telecommunications 20% Real Estate 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.6 Meets Requirements Average: 9.3 9.6 Ease of Doing Business With Average: 9.0 10.0 Ease of Setup Average: 9.1 10.0 Quality of Support Average: 9.3 10.0 Ease of Admin Average: 8.7 8.0 [Expand/Collapse evaluagent](#) #13 [![evaluagent](https://images.g2crowd.com/uploads/product/hd_favicon/55ffc01a1c8d164e73c990de5a47815d/evaluagent%282%29.svg)](/products/evaluagent/reviews) [evaluagent](/products/evaluagent/reviews "evaluagent") 61 [Expand/Collapse evaluagent](#) Overall Satisfaction Score 61 Top Industries of Reviewers: Consumer Services 33% Financial Services 33% Airlines/Aviation 17% Retail 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.5 Meets Requirements Average: 9.3 9.5 Ease of Doing Business With Average: 9.0 9.8 Ease of Setup Average: 9.1 9.3 Quality of Support Average: 9.3 9.5 Ease of Admin Average: 8.7 9.5 [Expand/Collapse WhatConverts](#) #14 [![WhatConverts](https://images.g2crowd.com/uploads/product/hd_favicon/d92d25660d9b18514f14665d75e06d95/whatconverts.svg)](/products/whatconverts/reviews) [WhatConverts](/products/whatconverts/reviews "WhatConverts") 59 [Expand/Collapse WhatConverts](#) Overall Satisfaction Score 59 Top Industries of Reviewers: Marketing and Advertising 75% Construction 13% Automotive 6% Hospitality 6% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.7 Meets Requirements Average: 9.3 9.7 Ease of Doing Business With Average: 9.0 10.0 Ease of Setup Average: 9.1 9.8 Quality of Support Average: 9.3 10.0 Ease of Admin Average: 8.7 9.9 [Expand/Collapse Convin.ai](#) #15 [![Convin.ai](https://images.g2crowd.com/uploads/product/hd_favicon/a877f44b1cdc64dc41d4b640a5e24403/convin-ai.svg)](/products/convin-ai/reviews) [Convin.ai](/products/convin-ai/reviews "Convin.ai") 59 [Expand/Collapse Convin.ai](#) Overall Satisfaction Score 59 Top Industries of Reviewers: Education Management 43% Health, Wellness and Fitness 26% Computer Games 25% Insurance 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.6 Meets Requirements Average: 9.3 9.2 Ease of Doing Business With Average: 9.0 9.4 Ease of Setup Average: 9.1 9.3 Quality of Support Average: 9.3 9.5 Ease of Admin Average: 8.7 9.2 [Expand/Collapse Creovai](#) #16 [![Creovai](https://images.g2crowd.com/uploads/product/hd_favicon/6c3ee15a6dc6a8744f00d5a7fb935632/creovai.svg)](/products/creovai/reviews) [Creovai](/products/creovai/reviews "Creovai") 57 [Expand/Collapse Creovai](#) Overall Satisfaction Score 57 Top Industries of Reviewers: Consumer Services 29% Retail 26% Financial Services 23% Information Technology and Services 23% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 8.3 Meets Requirements Average: 9.3 8.3 Ease of Doing Business With Average: 9.0 9.5 Ease of Setup Average: 9.1 8.6 Quality of Support Average: 9.3 9.0 Ease of Admin Average: 8.7 8.7 [Expand/Collapse Verint Speech and Text Analytics](#) #17 [![Verint Speech and Text Analytics](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-speech-and-text-analytics.png)](/products/verint-speech-and-text-analytics/reviews) [Verint Speech and Text Analytics](/products/verint-speech-and-text-analytics/reviews "Verint Speech and Text Analytics") 57 [Expand/Collapse Verint Speech and Text Analytics](#) Overall Satisfaction Score 57 Top Industries of Reviewers: Insurance 35% Banking 22% Consumer Services 22% Financial Services 22% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.1 Meets Requirements Average: 9.3 9.4 Ease of Doing Business With Average: 9.0 9.9 Ease of Setup Average: 9.1 8.7 Quality of Support Average: 9.3 8.9 Ease of Admin Average: 8.7 9.4 [Expand/Collapse Ender Turing](#) #18 [![Ender Turing](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_64c0faf926276a981d20e4628f2aef37/ender-turing.png)](/products/ender-turing/reviews) [Ender Turing](/products/ender-turing/reviews "Ender Turing") 55 [Expand/Collapse Ender Turing](#) Overall Satisfaction Score 55 Top Industries of Reviewers: Financial Services 28% Hospital & Health Care 28% Retail 28% Banking 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.9 Meets Requirements Average: 9.3 9.7 Ease of Doing Business With Average: 9.0 10.0 Ease of Setup Average: 9.1 10.0 Quality of Support Average: 9.3 10.0 Ease of Admin Average: 8.7 9.7 [Expand/Collapse Observe.AI](#) #19 [![Observe.AI](https://images.g2crowd.com/uploads/product/hd_favicon/5bb936b6a0c10b465326a04084f38b48/observe-ai.svg)](/products/observe-ai/reviews) [Observe.AI](/products/observe-ai/reviews "Observe.AI") 55 [Expand/Collapse Observe.AI](#) Overall Satisfaction Score 55 Top Industries of Reviewers: Consumer Services 38% Financial Services 23% Telecommunications 23% Health, Wellness and Fitness 15% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 8.7 Meets Requirements Average: 9.3 8.7 Ease of Doing Business With Average: 9.0 9.4 Ease of Setup Average: 9.1 8.3 Quality of Support Average: 9.3 8.9 Ease of Admin Average: 8.7 9.3 [Expand/Collapse NUACOM](#) #20 [![NUACOM](https://images.g2crowd.com/uploads/product/hd_favicon/e93b1c7f1b686066b7d4da97f43343dd/nuacom.svg)](/products/nuacom/reviews) [NUACOM](/products/nuacom/reviews "NUACOM") 54 [Expand/Collapse NUACOM](#) Overall Satisfaction Score 54 Top Industries of Reviewers: Manufacturing 33% Accounting 33% Consumer Electronics 17% Hospital & Health Care 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.7 Meets Requirements Average: 9.3 9.6 Ease of Doing Business With Average: 9.0 9.5 Ease of Setup Average: 9.1 9.4 Quality of Support Average: 9.3 9.8 Ease of Admin Average: 8.7 9.5