Overall Satisfaction Score
98
The Top 20 Speech Analytics Software
Check out this list of the top Speech Analytics Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 Speech Analytics Software
Top Industries of Reviewers:
Information Technology and Services
55%
Information Services
34%
Internet
6%
Civic & Social Organization
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.9
Meets Requirements
Average: 9.3
10.0
Ease of Doing Business With
Average: 8.6
0.0
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 8.2
0.0
Overall Satisfaction Score
95
Top Industries of Reviewers:
Computer Software
28%
Information Technology and Services
28%
Marketing and Advertising
26%
Education Management
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 8.6
9.2
Ease of Setup
Average: 9.3
9.0
Quality of Support
Average: 9.4
8.7
Ease of Admin
Average: 8.2
9.1
Overall Satisfaction Score
89
Top Industries of Reviewers:
Information Technology and Services
33%
Financial Services
26%
Telecommunications
22%
Banking
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.2
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 8.6
9.6
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 8.2
9.4
Overall Satisfaction Score
81
Top Industries of Reviewers:
Financial Services
41%
Information Technology and Services
23%
Computer Software
23%
Consumer Services
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.5
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 8.6
9.5
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 8.2
9.5
Overall Satisfaction Score
79
Top Industries of Reviewers:
Consumer Services
31%
Financial Services
23%
Executive Office
23%
Hospital & Health Care
23%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
8.9
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 8.6
8.7
Ease of Setup
Average: 9.3
8.8
Quality of Support
Average: 9.4
8.1
Ease of Admin
Average: 8.2
8.6
Overall Satisfaction Score
75
Top Industries of Reviewers:
Computer Software
30%
Consulting
27%
Financial Services
23%
Marketing and Advertising
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.0
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 8.6
8.8
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 8.2
8.5
Overall Satisfaction Score
72
Top Industries of Reviewers:
Retail
25%
Computer Software
25%
Real Estate
25%
Consulting
25%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.8
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 8.6
9.5
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 8.2
9.3
Overall Satisfaction Score
71
Top Industries of Reviewers:
Financial Services
56%
Insurance
19%
Telecommunications
13%
Hospital & Health Care
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
8.7
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 8.6
9.6
Ease of Setup
Average: 9.3
8.3
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 8.2
8.6
Overall Satisfaction Score
63
Top Industries of Reviewers:
Consumer Services
33%
Financial Services
33%
Airlines/Aviation
17%
Retail
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.5
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 8.6
9.8
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 8.2
9.6
Overall Satisfaction Score
63
Top Industries of Reviewers:
Education Management
43%
Health, Wellness and Fitness
26%
Computer Games
25%
Insurance
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.6
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 8.6
9.3
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 8.2
9.1
Overall Satisfaction Score
63
Top Industries of Reviewers:
Insurance
40%
Consumer Services
30%
Telecommunications
20%
Real Estate
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.7
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 8.6
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 8.2
8.1
Overall Satisfaction Score
62
Top Industries of Reviewers:
Consumer Services
29%
Retail
26%
Financial Services
23%
Information Technology and Services
23%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
8.3
Meets Requirements
Average: 9.3
8.3
Ease of Doing Business With
Average: 8.6
9.5
Ease of Setup
Average: 9.3
8.6
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 8.2
8.6
Overall Satisfaction Score
60
Top Industries of Reviewers:
Insurance
35%
Banking
22%
Consumer Services
22%
Financial Services
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.0
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 8.6
9.9
Ease of Setup
Average: 9.3
8.7
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 8.2
9.3
Overall Satisfaction Score
58
Top Industries of Reviewers:
Education Management
29%
Computer Software
27%
Consumer Services
23%
E-Learning
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.1
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 8.6
9.4
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 8.2
9.3
Overall Satisfaction Score
57
Top Industries of Reviewers:
Marketing and Advertising
80%
Construction
13%
Automotive
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.6
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 8.6
10.0
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 8.2
9.8
Overall Satisfaction Score
56
Top Industries of Reviewers:
Financial Services
28%
Hospital & Health Care
28%
Retail
28%
Banking
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.9
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 8.6
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 8.2
9.7
Overall Satisfaction Score
53
Top Industries of Reviewers:
Public Relations and Communications
29%
Logistics and Supply Chain
29%
Marketing and Advertising
29%
Primary/Secondary Education
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.9
Meets Requirements
Average: 9.3
9.9
Ease of Doing Business With
Average: 8.6
0.0
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 8.2
0.0
Overall Satisfaction Score
51
Top Industries of Reviewers:
Consumer Services
54%
Food & Beverages
15%
Financial Services
15%
Retail
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.0
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 8.6
9.3
Ease of Setup
Average: 9.3
8.8
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 8.2
9.0
Overall Satisfaction Score
50
Top Industries of Reviewers:
Accounting
40%
Consumer Electronics
20%
Hospital & Health Care
20%
Construction
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.7
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 8.6
9.4
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 8.2
9.4
Overall Satisfaction Score
49
Top Industries of Reviewers:
Financial Services
74%
Consumer Services
12%
Outsourcing/Offshoring
9%
Banking
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.3
9.7
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 8.6
9.9
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 8.2
9.9