Top Free Social Media Listening Tools

How Many Social Media Listening Tools Products Does G2 Track?

Total Products under this Category: 391

Category Stats (Nov 2026)

  • Average Rating: 4.42/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Visibrain (+2.48%) - Among all products in this category, Visibrain recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Social Media Listening Tools Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 43,300+ Authentic Reviews
  • 391+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Social Media Listening Tools

G2 Grid® for Social Media Listening Tools plotting products by satisfaction and market presence

Highlighted products: Sprout Social, Hootsuite, Meltwater, Vista Social, Brand24, BrandMentions, Brandwatch Consumer Intelligence, and YouScan.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-listening-tools/grids.json?focus%5B%5D=sprout-social&focus%5B%5D=hootsuite&focus%5B%5D=meltwater&focus%5B%5D=vista-social&focus%5B%5D=brand24&focus%5B%5D=brandmentions&focus%5B%5D=brandwatch-consumer-intelligence&focus%5B%5D=youscan)

Sprout Social

Sprout Social is a comprehensive social intelligence solution designed to turn insights into action to drive smarter, faster business impact. The AI-Powered Social Intelligence platform caters to tens of thousands of organizations, from small businesses to large enterprises, enabling them to harness the power of social media to enhance their brand presence and drive strategic decision-making. Sprout Social offers a suite of solutions for marketing teams, social media managers, communications executives, customer care teams, data and analytics experts and business leaders to optimize their strategies with critical social insights. With its user-friendly interface and robust capabilities, Sprout Social is particularly beneficial for teams looking to deliver predictive media intelligence, full-funnel social optimization, scalable social support, and authentic brand amplification. Powered by Trellis, our agentic AI, Sprout reveals hidden patterns and sharpens every social insight into a clear picture of where to take your strategy next. Key capabilities of Sprout Social include advanced publishing, social customer care, social listening and in-depth analytics. Publishing allows users to schedule and manage posts across Facebook, Instagram, Bluesky, LinkedIn, and more, ensuring consistent messaging and team collaboration to maximize audience reach. Social customer care allows businesses to power scalable and secure care workflows to drive customer satisfaction. Social Listening enables businesses to monitor conversations and trends relevant to their industry, providing valuable insights into customer sentiment and preferences. Analytics offers comprehensive reports that help users measure the effectiveness of their social media campaigns, track engagement metrics, and identify opportunities for improvement. The platform is underpinned by enterprise-grade security, compliance, and permissions, built for the largest, most complex organizations in the world and an extensive ecosystem of integrations and APIs to weave Social Intelligence into the tools your teams already use. Together, these products operationalize intelligence across your entire workflow, ensuring your organization moves on data rather than just collecting it. Built for rapid deployment and immediate adoption, Sprout eliminates the months of configuration required by traditional suites, allowing you to turn social signals into business action on day one. Overall, Sprout Social serves as a vital tool for businesses aiming to leverage social media insights for strategic growth. Its combination of intuitive design, collaborative features, and powerful analytics positions it as a key player in the social intelligence landscape, helping organizations to connect with their audiences more effectively and drive meaningful business outcomes. With 3,500+ reviews and a #1 placement in 60+ G2 reports, Sprout Social is a platform that is trusted by companies like Atlassian, Canva and HP.

Average Rating: 4.4/5.0

Total Reviews: 7,532

How Do G2 Users Rate Sprout Social?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Social Measurement: 8.5/10 (Category avg: 8.6/10)
  • Social Reporting: 8.6/10 (Category avg: 8.6/10)
  • Brand Monitoring: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Sprout Social?

  • Seller: Sprout Social
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    1,597 employees on LinkedIn®
  • Ownership: NASDAQ: SPT

Who Uses This Product?

  • Who Uses This: Social Media Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Non-Profit Organization Management
  • Company Size: 43% Small, 35% Medium

What Do G2 Reviewers Say About Sprout Social?

AI-generated summary from verified user reviews

Pros
  • Users find Sprout Social easy to use, streamlining social media management across platforms efficiently and intuitively.
  • Users appreciate the ease of post scheduling with Sprout Social, enhancing social media management and response efficiency.
  • Users appreciate the easy scheduling capabilities of Sprout Social, enhancing efficiency in managing multiple social media platforms.
  • Users appreciate the intuitive analytics and reporting in Sprout Social, which streamline social media management.
  • Users appreciate the centralized management of Sprout Social, streamlining communication and improving response efficiency in one platform.
Cons
  • Users are frustrated by the missing features in Sprout Social, particularly in the mobile app's functionality and reporting options.
  • Users find the limited features of Sprout Social restrictive, particularly in reporting and account management capabilities.
  • Users find the expensive pricing limiting for multiple accounts, impacting their ability to manage various clients effectively.
  • Users find that improvement is needed in case accuracy and filtering, impacting overall efficiency and usability.
  • Users note the high pricing of Sprout Social limits accessibility and necessitates consideration of better pricing tiers.

What Are Recent G2 Reviews of Sprout Social?

What Are G2 Users Discussing About Sprout Social?

Hootsuite

Most teams are still working with tools and workflows built for a different time — dashboards, approvals, and disconnected systems that slow them down. Many have added AI, but haven’t changed how work gets done. Social moves too fast for that. It’s why we rebuilt Hootsuite with AI as a foundation, not a feature. Hootsuite Social OS helps teams go from reacting after the moment has passed to acting in real time with AI that makes it as easy as chat. That’s how we’re transforming the way teams move, decide, and grow. Less time navigating software. More time acting on ideas. That’s the future we’re building. --- Hootsuite Social OS gives marketing, communications, and insights teams a connected system to detect what's shaping their brand in real time, understand what it means, and coordinate action across the organization before the window of opportunity closes. Hootsuite Social OS is a strong fit for marketing, communications, brand, and social strategy teams that need social intelligence connected directly to execution across the business, not another listening dashboard to monitor in isolation — so they can move at the speed of social and stay ahead. Hootsuite Key Features > Real-time social intelligence: Lumen helps you detect the signals shaping your market, from brand perception and emerging trends to competitive moves and consumer shifts, surfacing the insights that matter and helping you act on them before the window of opportunity closes. > Conversational AI orchestration layer: Ask Wisdom questions in plain language and get cited, actionable answers grounded in your live social data, brand context, and historical performance. And it’s all as easy at chat. > Connected publishing and planning: With Perch, you can turn insights into scheduled or published content in minutes — without switching tabs or losing context. Unified customer care: Manage comments, messages, and mentions across channels in one place through Nest, with AI-assisted responses and workflow routing. > Employee advocacy: Turn your most trusted voices — your people — into brand ambassadors. Parliament enables them to easily share on-brand content with their own networks to extend reach and reduce paid media dependency. MCP connectors for Lumen, Perch, and Nest bring Hootsuite Social OS capabilities into the AI tools teams already use, including Claude and ChatGPT. So teams can draft, schedule, publish, engage, and measure across all their channels via Hootsuite without spending every day in a dashboard, calendar, or compose box.

Average Rating: 4.3/5.0

Total Reviews: 7,722

How Do G2 Users Rate Hootsuite?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Social Measurement: 8.1/10 (Category avg: 8.6/10)
  • Social Reporting: 8.1/10 (Category avg: 8.6/10)
  • Brand Monitoring: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Hootsuite?

  • Seller: Hootsuite
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Vancouver, BC
  • LinkedIn® Page: www.linkedin.com
    1,754 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Non-Profit Organization Management
  • Company Size: 59% Small, 29% Medium

What Do G2 Reviewers Say About Hootsuite?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to navigate, helping them manage daily work with minimal effort.
  • Users like the easy, flexible scheduling that lets them plan posts ahead and automate publishing, saving time and manual effort.
  • Users like managing multiple social accounts and channels from one centralized dashboard, keeping their work and content together.
  • Users appreciate extensive analytics and clear performance insights that help them track engagement and refine content.
  • Users like how scheduling and managing social media saves time and reduces manual work across platforms.
Cons
  • Users say subscription costs are high, especially for small businesses and when adding accounts or seats.
  • Users say analytics lack depth and useful metrics, offer limited customization, and can be hard to understand or incomplete.
  • Users say social accounts disconnect unexpectedly, disrupting scheduled posts and requiring tedious reconnection.
  • Users find advanced features locked behind higher-priced plans or paid add-ons, limiting access to analytics, collaboration, and other capabilities.
  • Users find tagging people, brands, and accounts difficult, unreliable, or limited, especially across social platforms.

What Are Recent G2 Reviews of Hootsuite?

What Are G2 Users Discussing About Hootsuite?

Vista Social

Vista Social is an enterprise-ready social media management platform built for teams that refuse to settle. Every channel, every workflow, every integration, powered by AI that works while you sleep. You decide how you want to work. Turn on AI mode and let Ask Vista drive, or switch to Expert mode and run everything hands-on with the full set of powerful tools and automations. The platform adapts to how your team likes to operate, not the other way around. At the center of AI mode is Ask Vista, your conversational assistant. Instead of clicking through menus, you tell it what you need. Draft and schedule a week of posts, pull last month's performance, find the right media, reply to your inbox, or ask what's working. Ask Vista does the work and shows you the results. Then there are agents. Set one up once and it keeps running on its own schedule, so the routine work happens without you. An agent can publish recurring content, watch your comments and reviews and respond, put together a Monday morning report, or surface ideas before you plan. You describe the job, the agent handles it on repeat. Around all of it sits everything you'd expect. Connect Instagram, Facebook, TikTok, LinkedIn, YouTube, X, Pinterest, Google Business Profile, Threads, and Bluesky. Plan on a shared calendar, route approvals for your team and clients, and dig into analytics, competitor benchmarking, and social listening. Agencies get multi-workspace management, white-label reports, and branded dashboards. No bloat, no per-feature upsells, no "contact us for pricing."

Average Rating: 4.8/5.0

Total Reviews: 1,139

How Do G2 Users Rate Vista Social?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Social Measurement: 9.6/10 (Category avg: 8.6/10)
  • Social Reporting: 9.6/10 (Category avg: 8.6/10)
  • Brand Monitoring: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Vista Social?

  • Seller: Vista Social LLC
  • Company Website:
  • Year Founded: 2022
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, Founder
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 71% Small, 26% Medium

What Do G2 Reviewers Say About Vista Social?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Vista Social, benefiting from centralized management and time-saving automations.
  • Users love the ease of managing everything in one place with Vista Social's unified features and automations.
  • Users appreciate the user-friendly features of Vista Social, enjoying the convenience of managing multiple platforms in one place.
  • Users value the easy post scheduling of Vista Social, enabling efficient management and improved workflow for social media tasks.
  • Users value the centralized management of Vista Social, streamlining social media tasks across multiple platforms efficiently.
Cons
  • Users experience a steep learning curve initially due to the platform's extensive features and functionality.
  • Users desire missing features like combined reports and improved AI capabilities on Vista Social for enhanced functionality.
  • Users experience significant delays in updates from some platforms like TikTok and LinkedIn, impacting timely responses.
  • Users note a learning curve with Vista Social due to its extensive features, suggesting improvements for task management functionality.
  • Users are frustrated with linking issues that hinder account connections, causing confusion and limiting media uploads.

What Are Recent G2 Reviews of Vista Social?

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Brand24

Brand24 is one of the most advanced social listening and media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.

Average Rating: 4.6/5.0

Total Reviews: 387

How Do G2 Users Rate Brand24?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Social Measurement: 8.8/10 (Category avg: 8.6/10)
  • Social Reporting: 8.9/10 (Category avg: 8.6/10)
  • Brand Monitoring: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Brand24?

  • Seller: Brand24
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Wrocław, Poland
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 66% Small, 28% Medium

What Do G2 Reviewers Say About Brand24?

AI-generated summary from verified user reviews

Pros
  • Users find Brand24's ease of use exceptional, with its intuitive interface and helpful support enhancing the experience.
  • Users commend Brand24 for its excellent customer service, noting prompt responses and helpful support at all times.
  • Users value the comprehensive brand monitoring of Brand24, facilitating effective social listening and competitor comparison.
  • Users appreciate the user-friendly interface of Brand24, enabling effortless navigation and quick access to insights for all skill levels.
  • Users value Brand24 for its efficient mentions tracking, enabling quick responses and insights into brand perception online.
Cons
  • Users experience inconsistent filtering and data accuracy issues, impacting the reliability of insights gathered.
  • Users note the limited features of Brand24, including insufficient customization and historical data access based on pricing tiers.
  • Users experience data inaccuracy and filtering issues, complicating sentiment analysis and project setup in Brand24.
  • Users often face irrelevant content issues when monitoring keywords, requiring additional filtering for better accuracy.
  • Users find the slow loading times for mentions to be a frustrating aspect of using Brand24.

What Are Recent G2 Reviews of Brand24?

BrandMentions

BrandMentions is the ultimate AI-driven solution for monitoring your brand’s presence across the digital landscape. As one of the most comprehensive social listening tools on the market, BrandMentions captures every mention and delivers in-depth analytics, equipping you to make confident, data-driven decisions. A powerful yet affordable media monitoring tool, BrandMentions helps you manage your online reputation, analyze marketing campaigns, track competitors, gather customer feedback, and much more—all in one smart platform.

Average Rating: 4.8/5.0

Total Reviews: 239

How Do G2 Users Rate BrandMentions?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Social Measurement: 8.9/10 (Category avg: 8.6/10)
  • Social Reporting: 9.1/10 (Category avg: 8.6/10)
  • Brand Monitoring: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind BrandMentions?

  • Seller: BrandMentions
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Iasi, RO
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 50% Medium, 42% Small

What Do G2 Reviewers Say About BrandMentions?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of BrandMentions, enjoying effortless monitoring and timely alerts right in their inbox.
  • Users value the detailed emotion breakdown of BrandMentions, enabling informed insights into brand sentiment and engagement.
  • Users value the clear visibility into brand perception that BrandMentions provides, enhancing campaign effectiveness and strategic decisions.
  • Users value the instant email alerts from BrandMentions, enabling quick responses to negative stories and actionable insights.
  • Users value the clear visibility into brand perception and audience sentiment that BrandMentions offers, enhancing informed decision-making.
Cons
  • Users sometimes face filtering problems, accidentally excluding their own brands, which complicates project management efforts.
  • Users feel limited by the lack of customization options for reports and background settings in BrandMentions.
  • Users find the time-consuming processes of setting up and filtering in BrandMentions to be frustrating and overwhelming.
  • Users find the slow loading of large datasets somewhat frustrating, impacting their overall experience with BrandMentions.
  • Users find the learning curve steep for Boolean search queries, particularly for those without experience.

What Are Recent G2 Reviews of BrandMentions?

What Are G2 Users Discussing About BrandMentions?

YouScan

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 600 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market.

Average Rating: 4.7/5.0

Total Reviews: 314

How Do G2 Users Rate YouScan?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Social Measurement: 9.2/10 (Category avg: 8.6/10)
  • Social Reporting: 8.9/10 (Category avg: 8.6/10)
  • Brand Monitoring: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind YouScan?

  • Seller: YouScan
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Kyiv, Kyiv City
  • LinkedIn® Page: www.linkedin.com
    106 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Market Research
  • Company Size: 47% Small, 36% Medium

What Do G2 Reviewers Say About YouScan?

AI-generated summary from verified user reviews

Pros
  • Users value the prompt and helpful customer support of YouScan, enhancing their overall experience and satisfaction.
  • Users commend YouScan for its user-friendly platform and efficient customer support that meets their needs promptly.
  • Users enjoy the user-friendly interface of YouScan, making social media monitoring efficient and accessible.
  • Users value the actionable insights from YouScan, enhancing trend identification and data-driven decision-making for brand management.
  • Users value the best market coverage and find YouScan's social listening effortless and effective for insights.
Cons
  • Users find the learning curve steep, feeling overwhelmed initially before mastering the intuitive aspects of YouScan.
  • Users find the difficult learning curve of YouScan challenging, especially for newcomers to social listening tools.
  • Users report slow performance during large report loading and face challenges with the platform's user experience.
  • Users find YouScan's limited features restrict its functionality, hindering data analysis and overall usability.
  • Users report data inaccuracy issues, particularly with misclassifications and limited search capabilities affecting overall effectiveness.

What Are Recent G2 Reviews of YouScan?

What Are G2 Users Discussing About YouScan?

Mentionlytics

Mentionlytics is an advanced social media listening and brand monitoring platform that helps brands track, analyze, and manage their online presence in real time. Using AI-driven media monitoring, it detects mentions across leading platforms like TikTok, X (Twitter), Instagram, Facebook, LinkedIn, YouTube, Reddit, Telegram, Pinterest, and Bluesky, as well as news sites, blogs, forums, and the broader web. With powerful social media analytics, Mentionlytics delivers deep insights into brand reputation, audience sentiment, and competitor activity. Its sentiment analysis feature leverages AI to identify trends, detect crises early, and optimize engagement strategies with data-driven recommendations. Designed for ease of use, Mentionlytics offers an intuitive dashboard and automation tools, making it the ultimate solution for businesses seeking comprehensive social listening and in-depth analytics. Trusted by thousands of global brands, Mentionlytics empowers teams to stay ahead in the ever-evolving digital landscape.

Average Rating: 4.9/5.0

Total Reviews: 112

How Do G2 Users Rate Mentionlytics?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Social Measurement: 9.2/10 (Category avg: 8.6/10)
  • Social Reporting: 8.9/10 (Category avg: 8.6/10)
  • Brand Monitoring: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Mentionlytics?

Who Uses This Product?

  • Who Uses This: Marketing Manager
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 71% Small, 23% Medium

What Do G2 Reviewers Say About Mentionlytics?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer service of Mentionlytics, highlighting responsiveness and support for effective assistance.
  • Users commend the excellent customer support of Mentionlytics, consistently appreciating their readiness to assist and clarify doubts.
  • Users appreciate the ease of use of Mentionlytics, praising its intuitive dashboard and quick learning curve.
  • Users value the intuitive user interface of Mentionlytics, appreciating its ease of navigation and helpful customer support.
  • Users find the dashboard usability of Mentionlytics excellent, appreciating its easy navigation and clear overview.
Cons
  • Users find Mentionlytics to be expensive, but believe its features justify the higher price compared to competitors.
  • Users experience a steep learning curve with Mentionlytics, though support is helpful during the adjustment period.
  • Users find that manual mentions management can be unreliable, requiring support intervention and resulting in delayed updates.
  • Users find the pricing of Mentionlytics to be a little expensive, though they appreciate its overall value and utility.
  • Users experience inadequate support during weekends, causing delays when issues arise outside of business hours.

What Are Recent G2 Reviews of Mentionlytics?

What Are G2 Users Discussing About Mentionlytics?

Statusbrew

Statusbrew is a SOC Type II and GDPR-compliant social media management tool that offers 1:1 feature parity with leading platforms at a fairer cost. Statusbrew is built for teams and agencies managing multiple social accounts, with dedicated Spaces, User Groups, and Profile Groups to keep workflows organized. It brings planning, team collaboration, publishing, engagement, reporting, and social listening into one platform. Statusbrew integrates with MCP-compatible AI tools such as Claude, ChatGPT, Copilot, and Gemini, enabling teams to manage content, campaigns, approvals, and reports simply by asking AI, without switching tools. In Statusbrew, plan and organize social content in a shared calendar, manage campaigns with tags, and keep teams aligned with clear visibility into upcoming work. Collaborate with internal teams, clients, and approvers through structured workflows, permissions, and review processes. Publish and schedule content across major social networks, customize for each platform, and automate publishing. Use built-in AI to create, refine, translate, and adapt content in your brand voice. Manage all conversations, including DMs, comments, mentions, reviews, and paid & organic interactions in a unified inbox with rules, AI-assisted rule creation, sentiment detection, moderation, routing, and automated replies. Track performance with 270+ metrics, AI-assisted report creation, templates, and customizable reports covering campaigns, audience growth, engagement, and team activity. Statusbrew (B2B version) has scaled since 2019, with a global team of 30+ across 5 time zones, delivering 22×6 support via email, live chat, and Zoom calls.

Average Rating: 4.8/5.0

Total Reviews: 263

How Do G2 Users Rate Statusbrew?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Social Measurement: 9.5/10 (Category avg: 8.6/10)
  • Social Reporting: 9.7/10 (Category avg: 8.6/10)
  • Brand Monitoring: 9.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Statusbrew?

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager, Digital Marketing Specialist
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 75% Small, 22% Medium

What Do G2 Reviewers Say About Statusbrew?

AI-generated summary from verified user reviews

Pros
  • Users value the centralized management of Statusbrew that streamlines team collaboration and enhances customer interaction.
  • Users love the post scheduling feature that simplifies managing multiple accounts and automates reporting effectively.
  • Users love the ease of use of Statusbrew's interface, enhancing teamwork and streamlining social media management.
  • Users appreciate the efficient scheduling system in Statusbrew, making social media management streamlined and hassle-free.
  • Users value the strong teamwork capabilities of Statusbrew, enhancing collaboration and efficiency across customer interactions.
Cons
  • Users find the learning curve steep for advanced features, though support helps ease the transition to automation.
  • Users suggest that improvement is needed in customization options and page speed for a smoother experience.
  • Users experience a steep learning curve with Statusbrew, finding it challenging to master automations and reporting tools.
  • Users find the limited features of Statusbrew inconvenient, particularly for adding audio to scheduled Instagram Stories.
  • Users note the missing features in Statusbrew, particularly for TikTok links and audio in scheduled Instagram Stories.

What Are Recent G2 Reviews of Statusbrew?

Agorapulse

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagram, Pinterest, LinkedIn, TikTok, and YouTube. Here are six features that customers love most about Agorapulse: 1. Unified social inbox: Easily manage all your social media messages, comments, and reviews in one place. 2. Intuitive publishing: Plan, collaborate, and schedule content seamlessly across all your social channels. 3. Insightful analytics: Receive beautiful, actionable reports in PDF and CSV formats that show what's working — and what isn’t. 4. Social listening: Discover trends and insights about your brand — and your competitors. 5. Award-winning support: Benefit from fast, friendly assistance with industry-leading response times. 6. Exclusive Social Media ROI tool: Prove the value of your social media strategy by tracking top-performing platforms, content, and even team members. Agorapulse also offers free tools for social media managers, including Facebook Ads Report and Social Trends.

Average Rating: 4.5/5.0

Total Reviews: 951

How Do G2 Users Rate Agorapulse?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Social Measurement: 8.7/10 (Category avg: 8.6/10)
  • Social Reporting: 8.6/10 (Category avg: 8.6/10)
  • Brand Monitoring: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Agorapulse?

Who Uses This Product?

  • Who Uses This: Social Media Manager, Owner
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 70% Small, 21% Medium

What Do G2 Reviewers Say About Agorapulse?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Agorapulse, appreciating its intuitive design and centralized management features.
  • Users appreciate the centralized management of Agorapulse, simplifying daily tasks and enhancing client interaction efficiency.
  • Users appreciate the centralized management of Agorapulse, making daily tasks much simpler and more efficient.
  • Users love the intuitive post scheduling of Agorapulse, streamlining their social media management and saving time.
  • Users appreciate the intuitive design of Agorapulse, which simplifies social media management and enhances productivity.
Cons
  • Users find Agorapulse to be expensive, especially when considering unresolved bugs and inadequate customer support.
  • Users find the high pricing of Agorapulse a concern, especially with many alternatives available on the market.
  • Users report that significant improvement is needed in customer service and mobile experience for Agorapulse.
  • Users find the difficult reporting of Agorapulse lacks comprehensiveness and customization options for their needs.
  • Users feel limited customization options in Agorapulse hinder their ability to manage workflows and integrations effectively.

What Are Recent G2 Reviews of Agorapulse?

What Are G2 Users Discussing About Agorapulse?

BuzzSumo

Founded in 2013 and loved by marketers worldwide ever since, BuzzSumo is the all-in-one content marketing tool that gives you the content research and performance insights you need, fast. From Facebook, Twitter, Pinterest and Reddit data, to large scale content analysis, influencers, trending news stories and media alerts, you get it all and more with just one simple BuzzSumo subscription. Oh, and BuzzSumo is the world’s largest index of social engagement data, with over 300 trillion engagements, 8bn articles and millions more indexed every day, giving you quality data you can rely on.

Average Rating: 4.5/5.0

Total Reviews: 105

How Do G2 Users Rate BuzzSumo?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Social Measurement: 8.6/10 (Category avg: 8.6/10)
  • Social Reporting: 8.3/10 (Category avg: 8.6/10)
  • Brand Monitoring: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind BuzzSumo?

  • Seller: Cision
  • Year Founded: 1867
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    3,868 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 61% Small, 36% Medium

What Do G2 Reviewers Say About BuzzSumo?

AI-generated summary from verified user reviews

Pros
  • Users find BuzzSumo's powerful content management features invaluable for saving time and optimizing their content strategy.
  • Users love the easy-to-use content marketing tools of BuzzSumo that streamline research and enhance content strategies.
  • Users love BuzzSumo for its powerful content research, making it easy to find high-performing articles quickly.
  • Users appreciate the ease of use of BuzzSumo, finding all essential content marketing tools conveniently in one place.
  • Users appreciate the ease of discovering high-performing content with BuzzSumo, enhancing their content strategy and planning.
Cons
  • Users find BuzzSumo to be expensive, especially for small teams needing access to essential advanced features.
  • Users find the interface overwhelming due to excessive data points, complicating the initial user experience.
  • Users find the initial difficulty of BuzzSumo's interface overwhelming due to the numerous data points presented.
  • Users find the interface overwhelming initially due to the abundance of data points presented.
  • Users find the learning curve steep at first due to the overwhelming interface and numerous data points.

What Are Recent G2 Reviews of BuzzSumo?

What Are G2 Users Discussing About BuzzSumo?

Locobuzz

Locobuzz is an AI-powered customer experience platform that helps brands manage their digital presence and customer interactions across multiple channels. It enables businesses to monitor social media, news, and online conversations in real time, respond to customer queries through a unified dashboard, and analyze sentiment and trends using advanced analytics. The platform also supports content publishing, workflow automation, and AI-driven response suggestions. By centralizing engagement, insights, and support, Locobuzz helps organizations improve response efficiency, strengthen brand reputation, and make data-driven decisions to enhance overall customer satisfaction and business performance.

Average Rating: 4.3/5.0

Total Reviews: 124

How Do G2 Users Rate Locobuzz?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Social Measurement: 8.1/10 (Category avg: 8.6/10)
  • Social Reporting: 8.0/10 (Category avg: 8.6/10)
  • Brand Monitoring: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Locobuzz?

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 38% Medium, 38% Small

What Do G2 Reviewers Say About Locobuzz?

AI-generated summary from verified user reviews

Pros
  • Users find Locobuzz to be incredibly user-friendly, ensuring seamless setup and efficient management of customer interactions.
  • Users value Locobuzz for its real-time alerts and effective escalation handling, ensuring timely responses to negative sentiments.
  • Users appreciate the effortless customer interaction management of Locobuzz, enhancing efficiency across multiple platforms from a single dashboard.
  • Users find Locobuzz's real-time alerts and streamlined interactions significantly enhance their efficiency in social media management.
  • Users appreciate the responsive customer support of Locobuzz, highlighting the team's timely assistance and issue resolution.
Cons
  • Users report slow loading times that hinder smooth operation, particularly while generating responses and retrieving data.
  • Users feel that the product improvements are necessary for analytics, notifications, and AI model developments.
  • Users note the limited features of Locobuzz, wishing for enhanced reporting and multi-login capabilities.
  • Users report login issues with frequent timeouts and restrictions, impacting the overall usability of Locobuzz.
  • Users experience performance issues like lagging and delays, impacting efficiency and overall usability of Locobuzz.

What Are Recent G2 Reviews of Locobuzz?

What Are G2 Users Discussing About Locobuzz?

dima

dima is an Arabic-First Media Monitoring and Social Listening Copilot built for Marketing, PR & Brand experts. The product caters to Marketing agencies, PR and Comms agencies, and Enterprises in GCC and MENA who all share a need of Arabic-First and Dialect-Specific Media Monitoring. dima tracks, analyzes, and reports on traditional and social media channels. Popular use cases include: Public Relations, Crisis Management, Market Insights, Influencer Marketing and Competitor Benchmarking.

Average Rating: 5.0/5.0

Total Reviews: 20

How Do G2 Users Rate dima?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Brand Monitoring: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind dima?

Who Uses This Product?

  • Top Industries: Food & Beverages
  • Company Size: 40% Medium, 35% Large

What Are Recent G2 Reviews of dima?

Facelift Cloud

Social Media & Communication Orchestration: planning, publishing, engaging, and measuring across every social channel. Global teams running 100+ profiles across multiple brands and regions replace scattered scheduling, inbox, and reporting tools with one governed workspace: a unified content calendar, AI-assisted content creation, role-based approvals, a single social inbox, real-time analytics, and employee advocacy. It is built for scale and for control. Permissions, approval workflows, and audit trails keep global and local teams aligned without slowing them down. Real-time performance data shows what works, so strategy and content improve with every campaign. As part of Entirely, the open ecosystem for enterprise marketing, it is the social activation layer: campaigns, assets, and audience insights flow in from connected systems, and social performance flows back. Connect it to the stack you already use, keep what works, and evolve from there. Core capabilities: Orchestration: One calendar for planning and scheduling across all platforms. AI-powered content creation, publishing with consistent messaging, role-based approvals, and integration with content and creative tools. Community management: Unified inbox for messages, comments, and mentions. AI-assisted responses and templates, priority routing and escalation, sentiment monitoring, and customer service integration. Analytics and insights: Real-time tracking, competitor benchmarking, audience and engagement metrics, optimization recommendations, and custom dashboards. Employee advocacy: Curated content for employee networks, one-click sharing, performance tracking, top-advocate identification, brand safety controls. Enterprise-ready Hundreds of profiles across brands and regions. 99.9% uptime. ISO 27001 certified, GDPR compliant, data stored in Germany/Europe. English & German support with 97% satisfaction. Open APIs and native integrations with all major networks.

Average Rating: 4.4/5.0

Total Reviews: 40

How Do G2 Users Rate Facelift Cloud?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Social Measurement: 8.0/10 (Category avg: 8.6/10)
  • Social Reporting: 7.4/10 (Category avg: 8.6/10)
  • Brand Monitoring: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Facelift Cloud?

  • Seller: Facelift
  • Year Founded: 2011
  • HQ Location: Hamburg, Germany
  • LinkedIn® Page: www.linkedin.com
    145 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 51% Medium, 27% Large

What Are Recent G2 Reviews of Facelift Cloud?

What Are G2 Users Discussing About Facelift Cloud?

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes. Lumen is part of Hootsuite Social OS, the AI-first operating system for everything social — giving teams a direct line between what's being said about their brand and the tools they use to act on it. Lumen is a strong fit for research, insights, communications, marketing, and brand teams that need to understand their audience, track sentiment, benchmark competitors, and detect and understand emerging trends and risks across a broad universe of digital sources — not just their own social channels. Lumen key features: Easy as chat: Ask questions in plain language and get cited answers grounded in live listening data, right in Lumen or in your team’s AI tool of choice via MCP connectors. Real-time monitoring: Track brand, product, and competitor mentions across more than 150 million online sources and 187 languages, including untagged mentions where a brand isn't directly named. AI visibility: Understand how leading AI assistants like Claude and ChatGPT describe your brand, competitors, and category, and identify opportunities to improve your visibility, positioning, and presence in AI-powered search. Trend and risk detection: Get alerts on data spikes, forecast future performance, and investigate the story behind sudden shifts in conversation. Visual and audio recognition: Detect logos, products, and brand elements in images, video, and spoken audio, not just text captions. Sentiment analysis: Understand what’s driving positive or negative conversation, including sarcasm and code-switching that general-purpose tools miss, and automatically categorize conversations by intent. Customizable reporting: Build centralized dashboards and automated reports so teams across regions and skill levels can turn listening data into confident decisions. With data from Lumen flowing into Hootsuite Social OS, listening insights don’t stop at the dashboard. Teams can turn a detected trend into scheduled content, route related customer conversations and mentions into a single inbox, and activate employees as brand advocates — all from the same connected system that surfaces the signal. Learn more at www.talkwalker.com

Average Rating: 4.3/5.0

Total Reviews: 126

How Do G2 Users Rate Lumen by Talkwalker?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Social Measurement: 8.4/10 (Category avg: 8.6/10)
  • Social Reporting: 8.3/10 (Category avg: 8.6/10)
  • Brand Monitoring: 7.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Lumen by Talkwalker?

  • Seller: Hootsuite
  • Year Founded: 2008
  • HQ Location: Vancouver, BC
  • LinkedIn® Page: www.linkedin.com
    1,754 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Public Relations and Communications, Marketing and Advertising
  • Company Size: 39% Small, 34% Medium

What Do G2 Reviewers Say About Lumen by Talkwalker?

AI-generated summary from verified user reviews

Pros
  • Users commend the fantastic customer support from Talkwalker, noting engaged onboarding and valuable insights.
  • Users appreciate the highly customizable features of Lumen, enhancing their search capabilities and user experience.
  • Users appreciate the in-depth insights from Lumen by Talkwalker, finding them both useful and engaging for exploration.
  • Users value the extensive features of Lumen by Talkwalker, appreciating its customization and broad channel coverage.
  • Users appreciate the full customization of search terms in Lumen by Talkwalker, enhancing their analysis with precision.
Cons
  • Users find platform limitations frustrating, noting coverage gaps and restrictions on data editing capabilities.
  • Users find Lumen's complex features challenging to navigate, requiring time to learn and manage effectively.
  • Users find the complexity of setup to be challenging, requiring time to learn and adapt to the platform.
  • Users express concern over data inaccuracy, citing platform coverage gaps and restrictive data usage limits as problematic.
  • Users find the difficult setup of Lumen by Talkwalker challenging, requiring time to learn and manage the system.

What Are Recent G2 Reviews of Lumen by Talkwalker?

What Are G2 Users Discussing About Lumen by Talkwalker?

Dash Social

Dash Social (formerly Dash Hudson) is brand-intelligent AI for social growth: an AI-powered social media management platform built for enterprise marketing teams. It brings social media analytics, scheduling and publishing, social listening, influencer and creator management, UGC management, and community management together in one platform, with brand-intelligent AI built in. Dash connects organic, influencer, and paid social in one agentic system powered by Vision AI. Vision AI continuously learns from each brand's social data, audience interactions, creative, performance, competitors, and team workflows, then uses that intelligence to create, recommend, respond, report, and predict. Key capabilities → Social media analytics and reporting: Connect organic, paid, and creator performance in customizable dashboards. Evaluate content with Entertainment Score and benchmark social impact with Total Social Impact.  → Social listening: Find tagged and untagged brand mentions, track sentiment and emerging trends, and monitor competitor activity.  → Scheduling and publishing: Plan campaigns, manage approvals, and schedule and publish content across Instagram, TikTok, Facebook, Pinterest, LinkedIn, YouTube, Threads, and Snapchat.  → Influencer and creator management: Discover and manage creators, and request and track UGC rights permissions.  → Community management: Manage comments and messages, route requests, and generate on-brand responses.  → AI content creation: Generate on-brand creative and copy, organize content, and find reusable assets with visual search.  → Predictive AI and automation: Predict creative performance before publishing, and turn learnings into recommendations and automated workflows with Vision Agents, Vision Chat, and integrations including MCP. Best for: Enterprise social, brand, and influencer marketing teams at consumer brands in beauty, CPG, fashion, media, and retail that want analytics, publishing, listening, and creator management in one platform. Pricing: Custom pricing. A 14-day trial and demo are available. Trusted by leading consumer brands, Dash gives teams more capacity to act on what works, building brands people know, remember, and choose.

Average Rating: 4.7/5.0

Total Reviews: 406

How Do G2 Users Rate Dash Social?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Social Measurement: 10.0/10 (Category avg: 8.6/10)
  • Brand Monitoring: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Dash Social?

  • Seller: Dash Social
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Halifax, NS
  • LinkedIn® Page: www.linkedin.com
    305 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, Social Media Coordinator
  • Top Industries: Apparel & Fashion, Cosmetics
  • Company Size: 41% Small, 40% Medium

What Do G2 Reviewers Say About Dash Social?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Dash Social, appreciating its straightforward organization and user-friendly interface.
  • Users value the comprehensive social listening capabilities of Dash Social, enhancing performance tracking and competitive analysis.
  • Users value the powerful analytics of Dash Social, enhancing content performance and strategic planning with insightful reports.
  • Users admire the innovative ideas from Dash Social, appreciating clear design and great support from the success team.
  • Users value the quick response from customer support, highlighting their helpfulness and promptness in emergencies.
Cons
  • Users find the lack of essential features in Dash Social restricts their content management and analytics capabilities.
  • Users note feature issues with Dash Social, finding it overwhelming and desiring better competitor reporting and filtering options.
  • Users report dashboard issues such as difficulty searching content, inaccurate AI, and non-persistent date ranges.
  • Users find the complex usage of Dash Social overwhelming, making it harder to navigate its abundant features.
  • Users are frustrated by the limited integration capabilities of Dash Social with essential tools and platforms.

What Are Recent G2 Reviews of Dash Social?

What Are G2 Users Discussing About Dash Social?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 16, 2026