Endear
Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale. With over 2,000 retail stores around the globe driving more than $1 billion in attributed sales, Endear empowers store teams with unified customer profiles, real-time data, and AI that automatically identifies who to reach out to, when, and what to say so associates spend their time selling, not searching. By streamlining outreach across channels like text, email, and WhatsApp, Endear helps deliver personalized, high-impact customer experiences that increase foot traffic and boost sales. With every engagement trackable and actionable, Endear is redefining retail ROI so every store becomes a performance channel and every interaction becomes a revenue moment.
Average Rating: 4.4/5.0
Total Reviews: 35
How Do G2 Users Rate Endear?
- Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
- Reporting: 7.5/10 (Category avg: 8.4/10)
- API Integration: 6.3/10 (Category avg: 8.6/10)
- Marketing Automation: 7.9/10 (Category avg: 8.8/10)
Who Is the Company Behind Endear?
- Seller: Endear
- Company Website:
- Year Founded: 2016
- HQ Location: New York, New York, United States
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LinkedIn® Page: www.linkedin.com
38 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Retail, Apparel & Fashion
- Company Size: 54% Medium, 40% Small
What Do G2 Reviewers Say About Endear?
AI-generated summary from verified user reviews
Pros
- Users appreciate the personalization options in Endear, enhancing customer engagement through creative and meaningful interactions.
- Users find Endear to be very convenient and easy to use, enhancing organization and tracking of client interactions.
- Users appreciate the customization options in Endear, allowing for creative boards that enhance customer engagement and storytelling.
- Users appreciate the creative boards on Endear, enhancing product presentation and fostering meaningful customer interactions.
- Users value customer engagement through personalized marketing, seamless integration, and meaningful interactions with clients using Endear.
Cons
- Users find the limited customization options in Endear frustrating, hindering their ability to tailor the product to their needs.
- Users find difficult customization in Endear, noting restrictions in personalizing designs and making deeper changes.
- Users desire more creative and organizational features, highlighting the platform's limitations in customer management and customization.
- Users struggle with limited editing options for templates in Endear, leading to confusion and a need for more customization.
- Users find the learning curve steep with Endear, noting initial confusion but improvement with experience over time.
What Are Recent G2 Reviews of Endear?
"Unified Customer Profiles and AI Guidance That Keep Retail Outreach on Track"
Rating: 4.0/5.0 stars
— Verified User in Mining & Metals
"Easy to Use and Responsive to Customer Feedback"
Rating: 4.0/5.0 stars
— Jason L.
What Are G2 Users Discussing About Endear?
- What is Endear used for? - 1 comment
- What is Endear used for? - 1 comment

