I like TxtCart for its strong customer segmentation and smart AI automation. These features let me target specific customer groups based on past purchase behavior and handle replies automatically without much manual work. I also appreciate how TxtCart integrates with Shopify, making it easier to personalize SMS campaigns and streamline follow-ups. Plus, the initial setup was straightforward, allowing me to quickly use these features effectively. Review collected by and hosted on G2.com.

One area that could be improved is the availability of more advanced A/B testing features. The current segmentation tools work well, but having more testing options would make it easier to compare different messages and campaigns and understand what performs best. It would also be helpful if these advanced features were available on the lower-tier plans. Review collected by and hosted on G2.com.