TxtCart Reviews & Product Details

I like TxtCart for its strong customer segmentation and smart AI automation. These features let me target specific customer groups based on past purchase behavior and handle replies automatically without much manual work. I also appreciate how TxtCart integrates with Shopify, making it easier to personalize SMS campaigns and streamline follow-ups. Plus, the initial setup was straightforward, allowing me to quickly use these features effectively. Review collected by and hosted on G2.com.

One area that could be improved is the availability of more advanced A/B testing features. The current segmentation tools work well, but having more testing options would make it easier to compare different messages and campaigns and understand what performs best. It would also be helpful if these advanced features were available on the lower-tier plans. Review collected by and hosted on G2.com.

I like TxtCart for automated abandoned cart recovery, with a wild return on investment, consistently seeing an 18x+ ROAS on our SMS campaigns. The AI agent handles abandoned carts automatically through natural two-way conversations. The pricing on Growth ($0.008/text) is way more competitive than other SMS tools we evaluated, significantly lowering our customer acquisition and recovery costs. Setup with the Shopify app took under 5 minutes, enabling us to launch out-of-the-box abandoned cart flows instantly with zero downtime or developer expense, which started driving sales from day one. It makes SMS marketing both affordable and scalable, and the platform delivers great core results. Review collected by and hosted on G2.com.

I would like a cleaner dashboard interface and more out-of-the-box flow customization options, though the platform already delivers great core results. Review collected by and hosted on G2.com.

TxtCart makes SMS marketing easier. I like its automated messaging and easy customer follow-up. Its automated campaigns make reaching customers easier and save me time by sending messages and following up automatically. The setup was straightforward, with minimal help needed. Review collected by and hosted on G2.com.

I think TxtCart’s customization options and analytics could be improved to make campaigns easier to manage. I’d like more flexible messaging templates and clearer campaign performance reports. Review collected by and hosted on G2.com.

I use TxtCart for my Shopify shop to automate my two-way SMS campaigns, which gives me full control while significantly impacting my sales, especially during low traffic times. The customer support is literally awesome and always there for anything I need, making it a great experience overall. TxtCart is not an old-designed app; it gets updates very frequently and is now connected to AI and agents, allowing me to do a lot of stuff. The initial setup was super easy, and the onboarding process is great, making it a breeze to start using the service. Review collected by and hosted on G2.com.

Currently there is nothing Review collected by and hosted on G2.com.

Partnering with TxtCart since 2025, we're big fans of a couple things. First, the easy Shopify setup in a non technical way. Second, the dashboard. The ability to recover abandoned carts, to have personalized conversations automated, and run targeted SMS from one dashboard is awesome. It's both transparent for a brand and simple to manage. And their support is equally as terrific if there's any questions Review collected by and hosted on G2.com.

There are some comments about TxtCart pricing and I disagree. TxtCart's pricing comes with no hidden fees that are not shown from the beginning Review collected by and hosted on G2.com.

Since installing TxtCart, I've seen a large increase in orders and it brought in over $5000 in the first month. I'm so impressed and wish I hadn't waited so long to try it. I love that you just pay for what you use, and the initial setup was so easy! Review collected by and hosted on G2.com.

Nothing! Review collected by and hosted on G2.com.

I really like that TxtCart does everything behind the scenes and automatically, making the process very smooth. It's also very easy to link with Shopify, which is a big plus for me. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I really appreciate TxtCart for their customer support. They're always very helpful, and they're very hands-on with the onboarding process. They do a great job in handling any issues fast, they're responsive, and attentive to my needs. TxtCart also helps me recover a lot of lost revenue by recovering abandoned carts through their SMS flows. Review collected by and hosted on G2.com.

Nothing so far. Review collected by and hosted on G2.com.

I've seen an increase in sales & customer engagement since installing TxtCart, and their support has been helpful and responsive. Review collected by and hosted on G2.com.

I have not encountered any issues so far Review collected by and hosted on G2.com.

Their platform looked nice until you pulled the curtain and see what's behind it. Review collected by and hosted on G2.com.

They charge a portion of your sales simply for sending SMS messages, which is an uncommon practice among providers in this space. Most competitors only charge for the cost of message delivery, making this pricing model appear both questionable and potentially disingenuous. Given that the provider’s role is limited to transmitting SMS campaigns you create, it is unclear why they believe they deserve a share of your revenue. For a more transparent fee structure, you may wish to consider other providers that do not impose similar charges. Review collected by and hosted on G2.com.