# TxtCart Reviews **Vendor:** TxtCart **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 4.2/5.0 **Total Reviews:** 6 ## About TxtCart TxtCart is trusted by 3,000+ Shopify and Shopify Plus stores. We offer eCommerce businesses the ability to grow sales, and relationships with customers through conversational text marketing. Using TxtCart, your team will be able to grow a compliant subscriber list, leverage your store’s historical Shopify data to create targeted SMS marketing campaigns, reduce abandoned carts and have two-way conversations with customers unlocking a brand-new marketing channel to drive meaningful ROI. We're so confident in our product offering that we guarantee a 10X ROI or your money back, an industry-leading statistic. We're a fully remote team of 20+ employees across the US, Canada, and beyond! We're a customer support-first company, but more than anything else, our competitive advantage is that we are incredibly results-driven, from our guarantees to our results, and our pricing. ## TxtCart Pros & Cons **What users dislike:** - Users criticize the **pricing model** of TxtCart, finding it questionable for taking a portion of sales for SMS delivery. (1 reviews) - Users criticize the **cost structure** of TxtCart, feeling it's unfair to take a portion of sales for SMS services. (1 reviews) - Users criticize TxtCart for its **questionable SMS pricing model** , charging a share of sales for message delivery. (1 reviews) - Users find the **pricing model unclear** , questioning the rationale behind sharing sales for SMS message delivery. (1 reviews) ## TxtCart Reviews ### 1. Be wary of this platform - They charge commision rates **Rating:** 0.0/5.0 stars **Reviewed by:** Justin N. | Owner, Consumer Electronics, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2024 **What do you like best about TxtCart?** Their platform looked nice until you pulled the curtain and see whats behind it. **What do you dislike about TxtCart?** They charge a portion of your sales simply for sending SMS messages, which is an uncommon practice among providers in this space. Most competitors only charge for the cost of message delivery, making this pricing model appear both questionable and potentially disingenuous. Given that the provider’s role is limited to transmitting SMS campaigns you create, it is unclear why they believe they deserve a share of your revenue. For a more transparent fee structure, you may wish to consider other providers that do not impose similar charges. **What problems is TxtCart solving and how is that benefiting you?** SMS Marketing ### 2. An Entrepreneur Bestfriend **Rating:** 5.0/5.0 stars **Reviewed by:** Markarious S. | Unemployment Claims Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about TxtCart?** I love the support they give to their customers as well as the ease of SMS marketing! It's not hard to use and the basic plan is great for beginners it definitely helped me recover a lot of abandoned carts. If you're trying to scale your business it will definitely help you a lot highly recommend. **What do you dislike about TxtCart?** Honestly it's nothing I dislike about TxtCart it does exactly what it's supposed to do. **What problems is TxtCart solving and how is that benefiting you?** It has definitely helped scale my business and helped me recover a lot of abandoned carts that customers forgot about. I started with the basic plan and it still helped me catch many sales I would've lost without it. ### 3. One of the most powerful SMS marketing apps with a great support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Vanhishikha B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2023 **What do you like best about TxtCart?** We absolutely love the two-way SMS marketing campaigns that you can set up. Using a mix of automations and real human conversations have helped us double the engagement we get on campaigns. **What do you dislike about TxtCart?** There is nothing yet that we have struggled with. The support team always has a solution to implement to meet our needs. **What problems is TxtCart solving and how is that benefiting you?** For us, it has been helping our clients with two things primarily - which also happen to be crucial to their business - customer engagement and abandoned cart recovery. The two way campaigns get better engagement, driving higher conversions as well. ### 4. Revolutionize Your Shopping Experience With Conversational SMS Marketing "Fastest way to 10X ROAS" **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2023 **What do you like best about TxtCart?** Highly Recommend! Customer Services is 5 Star! What I love the most about Txtcart is that it took less than 30 minutes to set everything up, and within 24 hours, I had already seen an increase in sales from cart recovery. They also audited my entire business to help increase additional sales by leveraging their conversation sms marketing campaigns. Best decision ever! **What do you dislike about TxtCart?** There isn't much to dislike other than they are only on Shopify. I have a few other businesses that aren't built on Shopify and we could quickly get 10x returns if we used their conversational sms for retention and lead generation. **What problems is TxtCart solving and how is that benefiting you?** Solved staffing issues, increased retention and it has helped us increase profits drastically ### 5. TxtCart is the best SMS Marketing / Cart Recovery solution on the market. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2023 **What do you like best about TxtCart?** It's easy to use. I just installed the TxtCart app to my Shopify store and shopping cart recovery was almost instantaneously up and running. Plus the ability to create SMS marketing campaigns around the holidays drives so much revenue for my business. Truly a game changer. **What do you dislike about TxtCart?** Not really any complaints here. I'd love to expand to international texting and my other storefronts, which isn't possible yet. But the development team has told me it's on their roadmap, so it may already be being resolved. **What problems is TxtCart solving and how is that benefiting you?** Recovering lost revenue. You don't really know how much your abandoned shopping carts are worth out there until you start recovering them. & the ROI on using TxtCart is 10x+. ### 6. Great SMS marketing tool for building personal connections **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2023 **What do you like best about TxtCart?** TxtCart was super effective at increasing our AOV and building relationships with our clientele. **What do you dislike about TxtCart?** Would love to see some more personalization for other industries added in the future! **What problems is TxtCart solving and how is that benefiting you?** Building personalized relationships at scale with our clientele through sms ## TxtCart Discussions - [What industries can use TxtCart?](https://www.g2.com/discussions/what-industries-can-use-txtcart) - 1 comment, 1 upvote - [What's the best way to reduce SMS opt-outs in campaigns?](https://www.g2.com/discussions/what-s-the-best-way-to-reduce-sms-opt-outs-in-campaigns) - 1 comment, 1 upvote - [Does TxtCart offer email marketing?](https://www.g2.com/discussions/does-txtcart-offer-email-marketing) - 1 comment, 1 upvote - [Is TxtCart still used?](https://www.g2.com/discussions/is-txtcart-still-used) - 1 comment, 1 upvote - [What is TxtCart App?](https://www.g2.com/discussions/what-is-txtcart-app) - 1 comment, 1 upvote - [View TxtCart pricing details and edition comparison](https://www.g2.com/products/txtcart/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+18%3A49%3A53+-0500&secure%5Bsession_id%5D=aeab31da-26f2-45bf-bd7f-b09a67cf588b&secure%5Btoken%5D=b9a2d12c00c85bebbf9f5279516f7bc98f72a8911c7ab84c008c1daff78b609a&format=llm_user) ## TxtCart Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Templates** - Library - Customization - Optimization **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Generative AI** - AI Text Generation - AI Text Summarization **Multichannel** - Web - Email - Mobile **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top TxtCart Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,307 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,440 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,153 reviews)