Anna M.
AM
Salesforce Administrator/Business Analyst (Independent Contractor)
Small-Business (50 or fewer emp.)
"Reliable Messaging with Intuitive Setup and Great Support"
5/5
What do you like best about Blackthorn Messaging?

Blackthorn Messaging is used for sending case updates, reminders, and surveys to clients and like the easy-to-use interface for sending and tracking messages, along with a straightforward admin interface for configuring settings. The intuitive setup makes things a whole lot easier, and the good support gives peace of mind that if any issues pop up, there'll be help to find a solution. The functionality is reliable, which means I spend less time worrying about maintenance. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Messaging?

The app had gotten several years behind on updates which was causing some issues, it would be nice to have a more visible way to know updates are needed Review collected by and hosted on G2.com.

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