--- title: Mobile Message Reviews meta_title: 'Mobile Message Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Mobile Message works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 6 scale: '5' date_modified: '2026-08-03' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mobile Message Reviews **Vendor:** Mobile Message **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 6 ## About Mobile Message Mobile Message is an Australian bulk SMS platform purpose-built for businesses of all sizes — from sole traders sending a handful of messages to enterprises dispatching millions. Founded by Lee Gaywood, who previously built and sold SMS Broadcast to MessageMedia (now part of Sinch), Mobile Message launched in 2024 with over 20 years of Australian SMS industry experience behind it. The platform is designed to be lean, easy to use, and more affordable than legacy providers, stripping away complex bundles and unnecessary features to focus on what Australian businesses actually need: reliable message delivery at a fair price. At its core, Mobile Message is a web-based SMS gateway that enables businesses to send bulk SMS, run SMS marketing campaigns, send appointment reminders, deliver transactional notifications, and engage in two-way SMS conversations with customers. The platform is accessible via any browser and is mobile-friendly, requiring no app download. Sign-up takes just two minutes and includes 50 free SMS credits to get started immediately. Mobile Message operates on a pay-as-you-go credit model with no monthly fees, no setup fees, no lock-in contracts, and no credit expiry. Pricing starts at just 1.6¢ per SMS for first-time purchases (available within 30 days of signup), with volume-based tiered pricing available for subsequent purchases. A free dedicated virtual number is included after the first credit purchase, enabling two-way SMS messaging at no extra cost — a feature most competitors charge $19+ per month for. All messages are delivered 100% directly to Australian mobile carriers via a tier-1 carrier network connection, with no offshore routing. The platform's servers are hosted in Sydney, Australia on Digital Ocean infrastructure, ensuring data sovereignty and compliance with Australian privacy regulations. Mobile Message is a registered Australian telecommunications provider, a member of the Telecommunications Industry Ombudsman (TIO), and a certified telco for the ACMA Sender ID Register (in force since 1 July 2026). Key capabilities include bulk SMS sending to contact lists uploaded via Excel or CSV, message personalisation with merge fields (e.g., first name), message scheduling, SMS templates, Unicode support for multilingual messaging (Chinese, Arabic, Japanese, and more), real-time delivery tracking, opt-out management, and alphanumeric Sender ID support. For developers, Mobile Message offers a RESTful JSON API with real-time webhooks, delivery receipts, and code samples for PHP, Node.js, Python, Java, and more. The platform also integrates with over 7,000 apps via Zapier and Make, and has native integrations with tools like 3CX, Salesforce, WordPress/WooCommerce, HubSpot, Zoho, GoHighLevel, Klaviyo, Planning Center, aXcelerate, and Email to SMS. Mobile Message serves businesses across a wide range of industries including healthcare, retail, real estate, hospitality, education, government, fitness, automotive, and more. Common use cases include promotional SMS marketing, appointment reminders, payment reminders, order status notifications, customer support, and staff communications. The platform has earned over 1,500 reviews across independent platforms, with a 5.0-star average on Reviews.io and 4.9 stars on both ProductReview.com.au and Google as of July 2026. Support is provided by a Melbourne-based team during Australian business hours. ## Mobile Message Reviews ### 1. A solid, reliable SMS platform that just works **Rating:** 4.5/5.0 stars **Reviewed by:** Cheeky B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Mobile Message?** Finding a messaging platform that isn't overly complicated is really refreshing. Because I work in IT, I appreciate a clean interface and a straightforward setup. Getting our SMS campaigns ready and sent out only takes a few minutes, and the delivery rates have been igood. It’s very intuitive, meaning you don't have to waste time reading through manuals to figure it out. **What do you dislike about Mobile Message?** I haven't run into any major roadblocks so far. It does exactly what it promises. It would always be nice to see some more advanced scheduling or reporting features added down the track, but for our current needs, it's doing well. A mobile app would be great too;. **What problems is Mobile Message solving and how is that benefiting you?** We needed a fast, fuss-free way to communicate without having to train staff on complex software. Mobile Message solved this simply because of how user-friendly it is. The main benefit for us is the amount of time we're saving each week—we just log in, send the messages, and get on with our day. We also use their API. ### 2. Straightforward setup and reliable service **Rating:** 5.0/5.0 stars **Reviewed by:** Dion M. | Electrician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Mobile Message?** We love Mobile Message because it's incredibly easy to work with, with a clean, straightforward API that's quick to integrate and maintain. The webhook support makes it simple to track message delivery and build reliable SMS workflows without unnecessary complexity. Most importantly, it's been consistently reliable, giving us confidence that critical messages are delivered when they matter. **What do you dislike about Mobile Message?** I genuinely have no criticism. I set it up in a few hours, and I've never had to come back to revisit anything. It just works. **What problems is Mobile Message solving and how is that benefiting you?** We don't use it for promotional/marketing, and likely never will. But using the service for transactional messaging of our web-based platform. It's nice to have a more "instant" communication method when compared to traditional email. ### 3. An incredible, affordable SMS provider for AU **Rating:** 5.0/5.0 stars **Reviewed by:** Lachlan F. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Mobile Message?** Mobile Message makes the unit economics of SMS make sense in Australia. It was previously far too cost-prohibitive for our clients to leverage SMS as part of their daily workflows, given the exorbitant cost charged by other popular wholesale SMS providers. For a long time, we were disappointed that we couldn't offer our Australian customers the same product that we could offer our international customers in the United States - or should I say, we could, but the price often made it unappealing for our clients to take up. **What do you dislike about Mobile Message?** Nothing I dislike, but would like to see phone # provisioning achievable through the API. **What problems is Mobile Message solving and how is that benefiting you?** Speed to lead + SMS viability for Australian clients at scale. ### 4. Easy to use and reliable for sending bulk SMS. Would definitely recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Mc C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Mobile Message?** That it can be connected to Zapier, adding contact info is easy thanks to the automations. **What do you dislike about Mobile Message?** They need to add a call function so we can easily call members of our community. **What problems is Mobile Message solving and how is that benefiting you?** Easier communication with the community and getting more rsvps to the event thru bulk messaging. ### 5. Great experience easy to integrate **Rating:** 5.0/5.0 stars **Reviewed by:** Nick D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Mobile Message?** Very affordable and great features that make it easy to use **What do you dislike about Mobile Message?** Nothing so far, has been really great to use and integrate with my systems **What problems is Mobile Message solving and how is that benefiting you?** Cheapest SMS rates on the market with an easy API/Webhook integration ### 6. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Mobile Message?** I like how easy everything is within the app **What do you dislike about Mobile Message?** Nothing to deslike about the mobile message **What problems is Mobile Message solving and how is that benefiting you?** no - [View Mobile Message pricing details and edition comparison](https://www.g2.com/products/mobile-message/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-16+00%3A29%3A16+-0500&secure%5Bsession_id%5D=581cdb69-f7c9-4c2d-ad74-8f4131faac86&secure%5Btoken%5D=0fb341d1cb761a0b9a40665bc4547b7bf48d1e5bb76426761e60390b0aa14458&format=llm_user) ## Mobile Message Integrations - [3CX](https://www.g2.com/products/3cx/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [aXcelerate](https://www.g2.com/products/axcelerate/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - 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[Wordpress](https://www.g2.com/products/broadcom-wordpress/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho](https://www.g2.com/products/zoho-zoho/reviews) - [Zoho](https://www.g2.com/products/zoho/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Mobile Message Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Functionality** - Ease Of Integration - API Call Speed - Unified Communications - Alerts/Notifications - Computer Telephony Integration - Multi-Channel Communication **Support** - Documentation - Community Support - Professional Support **SMS Platform** - Reporting - Marketing Automation - API Integration - QR Codes **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top Mobile Message Alternatives - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,206 reviews) - [Plivo](https://www.g2.com/products/plivo/reviews) - 4.5/5.0 (743 reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (460 reviews)