Having used the app for several years, this reviewer appreciates the reliable functionality and intuitive setup that simplifies messaging tasks. The app is several years behind on updates, leading to some issues that could be addressed with better visibility.
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Easy to set up, great features added to texting. The support team at Blackthorn is very helpful and timely to help if we ever run into problems. Review collected by and hosted on G2.com.
Hard to keep up with updates sometimes, and their release notes. Review collected by and hosted on G2.com.
Quick setup, decently priced and very good customer service Review collected by and hosted on G2.com.
no ability to customize the UI a bit more in SF classic especially Review collected by and hosted on G2.com.
We've been using Textey from Blackthorn for years. It's user-friendly and efficient. Review collected by and hosted on G2.com.
We liked the app and don't have any complaints Review collected by and hosted on G2.com.
Blackthorn Messaging was easy to set up and if we ever have challenges, the Customer Support is amazing and always assisting us with whatever we need! We've used other messaging services and this one is customizable all the way even with the templates! Review collected by and hosted on G2.com.
There are no downsides to Blackthorn Messaging. Review collected by and hosted on G2.com.
The messaging app is very quick and easy to get up and running. With events already installed, this addition was a piece of cake. Being able to set up text messaging from scratch, this was an easy decision. Review collected by and hosted on G2.com.
i did not enounter any dislikes when setting up and implementing blackthorn messaging Review collected by and hosted on G2.com.
Blackthorn's onboarding process was super easy to get up and running. Their support has been very quick to respond to any issue we bring up. The interface for texting is flexible and easy to use for our users and they are able to get our existing voice numbers to be texting numbers for continuity with our clients! Review collected by and hosted on G2.com.
Everything so far has been to our expectations. Review collected by and hosted on G2.com.
Blackthorn makes text sending so easy to do. I could also pull out reports to analyze my data after sending the texts, which was easy. I highly recommend it. Blackthorn, the app even shortens your links, so convenient. Review collected by and hosted on G2.com.
I just needed some text status details to understand my data. I couldn't find it online, but an email resolved it. Maybe it is online; I don't know where. Review collected by and hosted on G2.com.
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