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Blackthorn Messaging Reviews & Product Details

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Blackthorn Messaging Media

Blackthorn Messaging Demo - Manage SMS Conversations Directly in Salesforce
Use Blackthorn Messaging on any Standard or Custom Object in Salesforce!
Blackthorn Messaging Demo - Blackthorn Messaging Inbox
Get a bird's-eye-view of all of your conversations
Blackthorn Messaging Demo - Individual Messaging
Add our messaging component to any Salesforce Object
Blackthorn Messaging Demo - Bulk Messaging
Send bulk SMS messages from Lists, Campaigns, and More
Blackthorn Messaging Demo - New Self-Service Options
Upgrade your account, purchase additional phone numbers, and reload your message balance directly from Salesforce!
Blackthorn Messaging Demo - Phone Number Lookups
Identify mobile and landline numbers and reduce message waste
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Blackthorn Messaging Reviews (7)

Reviews

Blackthorn Messaging Reviews (7)

5.0
7 reviews

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Giorgio M.
GM
Lead Salesforce Administrator
Enterprise (> 1000 emp.)
"Easy to use"
What do you like best about Blackthorn Messaging?

Easy to set up, great features added to texting. The support team at Blackthorn is very helpful and timely to help if we ever run into problems. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Messaging?

Hard to keep up with updates sometimes, and their release notes. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Very simple and useful app!"
What do you like best about Blackthorn Messaging?

Quick setup, decently priced and very good customer service Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Messaging?

no ability to customize the UI a bit more in SF classic especially Review collected by and hosted on G2.com.

Ganugachintala S.
GS
Salesforce Administrator
Mid-Market (51-1000 emp.)
"This product is easy to set up, and the customer support is exceptional"
What do you like best about Blackthorn Messaging?

We've been using Textey from Blackthorn for years. It's user-friendly and efficient. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Messaging?

We liked the app and don't have any complaints Review collected by and hosted on G2.com.

Jamielyn C.
JC
Small-Business (50 or fewer emp.)
"Easy to Use & Set Up"
What do you like best about Blackthorn Messaging?

Blackthorn Messaging was easy to set up and if we ever have challenges, the Customer Support is amazing and always assisting us with whatever we need! We've used other messaging services and this one is customizable all the way even with the templates! Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Messaging?

There are no downsides to Blackthorn Messaging. Review collected by and hosted on G2.com.

Amanda Z.
AZ
Salesforce Consultant
Small-Business (50 or fewer emp.)
"Up and running quickly"
What do you like best about Blackthorn Messaging?

The messaging app is very quick and easy to get up and running. With events already installed, this addition was a piece of cake. Being able to set up text messaging from scratch, this was an easy decision. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Messaging?

i did not enounter any dislikes when setting up and implementing blackthorn messaging Review collected by and hosted on G2.com.

RR
CIO
Small-Business (50 or fewer emp.)
"Easy to setup and use!"
What do you like best about Blackthorn Messaging?

Blackthorn's onboarding process was super easy to get up and running. Their support has been very quick to respond to any issue we bring up. The interface for texting is flexible and easy to use for our users and they are able to get our existing voice numbers to be texting numbers for continuity with our clients! Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Messaging?

Everything so far has been to our expectations. Review collected by and hosted on G2.com.

Hilda I.
HI
Data Analyst
Small-Business (50 or fewer emp.)
"Works Great!"
What do you like best about Blackthorn Messaging?

Blackthorn makes text sending so easy to do. I could also pull out reports to analyze my data after sending the texts, which was easy. I highly recommend it. Blackthorn, the app even shortens your links, so convenient. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Messaging?

I just needed some text status details to understand my data. I couldn't find it online, but an email resolved it. Maybe it is online; I don't know where. Review collected by and hosted on G2.com.

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Blackthorn Messaging
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