Lofty
Lofty is an award-winning AI innovator transforming how real estate professionals work, from individual agents and growing teams to large brokerages. At the center of the platform is Lofty AOS, the real estate industry’s first agentic AI operating system, designed to move beyond traditional software and task-based AI by helping plan, execute, and manage real estate workflows. Built directly into Lofty’s all-in-one real estate platform, a growing team of specialized AI agents works alongside real estate professionals across the customer lifecycle. These agents can support lead engagement and nurturing, marketing, database management, seller opportunities, website creation, and other essential workflows while keeping agents and leaders in control. Lofty Cowork takes this agentic experience even further by giving real estate professionals a central workspace where they can delegate work to AI using natural language. Cowork can use live CRM context, coordinate AI agents and workflows, take action within the platform, and help move work forward from start to finish, bringing human expertise and AI execution together in one connected experience. Beyond AI, Lofty combines CRM, lead generation, IDX-integrated websites, marketing automation, social media tools, transaction management, reporting, and other core capabilities within one unified platform. By connecting data, workflows, and AI in one system, Lofty helps real estate businesses reduce manual work, improve productivity, strengthen client engagement, and create more scalable operations. Lofty’s leadership in real estate AI has earned recognition across the industry, including being named Best AI-Powered Platform in the 2025 Inman AI Awards and the Official AI Partner of Real Estate by Inman in 2026. Today, Lofty continues to advance agentic AI with a clear goal: helping real estate professionals spend less time managing technology and more time growing their businesses and serving their clients.
Average Rating: 4.3/5.0
Total Reviews: 402
How Do G2 Users Rate Lofty?
- Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.9/10)
- Operability: 8.5/10 (Category avg: 8.0/10)
- Brand Management: 8.0/10 (Category avg: 7.8/10)
- Communication Management: 8.2/10 (Category avg: 7.8/10)
Who Is the Company Behind Lofty?
- Seller: Lofty
- Company Website:
- Year Founded: 2016
- HQ Location: Phoenix, Arizona
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LinkedIn® Page: linkedin.com
155 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Realtor, Real Estate Agent
- Top Industries: Real Estate, Commercial Real Estate
- Company Size: 83% Small, 10% Medium
What Do G2 Reviewers Say About Lofty?
AI-generated summary from verified user reviews
Pros
- Users find Lofty to be extremely user-friendly, simplifying client communication and offering essential tools for effective management.
- Users appreciate the ease of use and extensive built-in features that enhance their experience with Lofty.
- Users love the seamless integrations of Lofty, allowing efficient management of multiple systems in one platform.
- Users love the customization options in Lofty, enabling seamless integration and streamlined processes for their business needs.
- Users value the effective lead generation capabilities of Lofty, greatly enhancing their client management and productivity.
Cons
- Users are frustrated with Lofty's poor customer support, often finding it unresponsive and unhelpful when needed most.
- Users note several missing features in Lofty's offerings, impacting usability and causing frustration in their experience.
- Users face a steep learning curve with Lofty, as its extensive features can be overwhelming for newcomers.
- Users report significant AI inefficiency in Lofty, citing slow performance and robotic interactions that hinder usability.
- Users find Lofty to have a poor user interface that complicates navigation and slows down their workflow.
What Are Recent G2 Reviews of Lofty?
"Smart CRM Features Boost Consistency but Need Refinement"
Rating: 4.0/5.0 stars
— Linda M.
"User-Friendly Platform with Strong Customer Service"
Rating: 5.0/5.0 stars
— Jyoti G.










