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Zurple

By Zurple

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3.8 out of 5 stars

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Zurple Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

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Zurple Media

Zurple Demo - Zurple Search Site
The Zurple search site is clean and elegant. With a single call-to-action, the site is designed to be distraction-free, which streamlines lead capture, while capturing critical lead insights.
Zurple Demo - Lead-Details---tablet.png
The lead details page of Zurple's back office provides you with valuable insights that are used to track your lead's activity. Emails are automatically verified, and any social media profile associated to that email is listed. Additionally, leads have a "Priority Ranking" that is calculated based...
Zurple Demo - Lead Details (tablet view)
Email replies by the lead are tracked in the Zurple back office. Agents can view emails sent by Zurple, emails sent by the agent, and emails sent from the lead. If a lead responds to an email, the lead's contact status updates automatically to help agents better identify which leads are likely to...
Zurple Demo - Hot Behavior Alerts (mobile view)
When a lead exhibits a significant activity type, such as multiple returns to the site or browsing expensive properties, the agent is notified of this behavior. This information is stored in the back office for agents to reference whenever additional knowledge is needed.
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Zurple Reviews (56)

Reviews

Zurple Reviews (56)

3.8
56 reviews

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G2 reviews are authentic and verified.
Rebecca Z.
RZ
Sales Associate
Small-Business (50 or fewer emp.)
"I'm a down market, it does take patience"
What do you like best about Zurple?

The drip campaigns. Executed at right time, amt of touch, without being pushy or overly aggressive. Review collected by and hosted on G2.com.

What do you dislike about Zurple?

Can't get descriptive enough about the buyer requirements, ie, age of home, structure, view of golf/water/preserve Review collected by and hosted on G2.com.

Response from Armand Gatdula of Zurple

Thank you for your feedback. We are currently working on some new features we feel you will find very useful. Stay tuned!

James W.
JW
Realtor
Small-Business (50 or fewer emp.)
"Beware of Zurple! They will try to STEAL your clients"
What do you like best about Zurple?

Zurple is a great way to get a ton of low converting leads through Facebook ads. Leads are cheap but you get what you pay for. The automated messages aren't great and didn't get much response. Review collected by and hosted on G2.com.

What do you dislike about Zurple?

Leads are very low converting. Once I terminated, ZURPLE imitated me and sent messages to ALL OF MY CLIENTS (Zurple sourced and otherwise) asking if they could continue sending them properties! These are HORRENDOUS business practices and I'm having to put out fires left and right from confused and annoyed clients. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Read my review before you sign up with Zurple"
What do you like best about Zurple?

Sorry, I can't think of one thing that is helpful Review collected by and hosted on G2.com.

What do you dislike about Zurple?

Continued to charge after my pre-paid 1 year contract was up. Caleb, my account manager refused to refund me the one month even though I prepaid over $7,000 for 1 year. Further, Caleb would not give me his supervisor's email or number. Bad leads, some were from other realtors. Waste of money. I don't expect you to post this email, but, don't worry, it will be posted in many other places. Review collected by and hosted on G2.com.

Heather F.
HF
Real Estate Broker
Small-Business (50 or fewer emp.)
"Run! Complete fraudsters who will steal your money!"
What do you like best about Zurple?

It's difficult to find anything positive due to their deceptive business practices. Review collected by and hosted on G2.com.

What do you dislike about Zurple?

They pitched and I bought into a completely different service than what was received. I immediately recognized this and tried to stop and cancel it. They refused to cancel or even pass me along to a supervisor. Their customer service tactics are very slick, they conveniently hang up on you when you are calling them to action, and they strangely have to "call you back" from a better connection on every call. They're literally trying to steal $4200 from me for a few days of nothing I wanted. Review collected by and hosted on G2.com.

Kellie K.
KK
Owner/Broker
Small-Business (50 or fewer emp.)
"Nice platform/Customer service could be improved."
What do you like best about Zurple?

Nice platform with landing pages. Ability to see homes the clients favorite and when they are looking. Review collected by and hosted on G2.com.

What do you dislike about Zurple?

Customer servicde is challenging. I own a small brokerage and contract with many companies for real estate services for my agents. Zurple does not take phone calls. You have to put in a ticket request and wait for them to tell you when someone will call. You get a window and have to sit by your phone. The caller ID has an odd name when they call that looks like It is a telemarketer. Zurple used to have great customer service. They have gone downhill. I used to be able to call and someone would answer. Hopefully It gets better as they say It will. Review collected by and hosted on G2.com.

Karen O.
KO
Real Estate Agent
Small-Business (50 or fewer emp.)
"Beware"
What do you like best about Zurple?

The account manager that disappeared, including his phone being disconnected shortly after taking my payment information. Review collected by and hosted on G2.com.

What do you dislike about Zurple?

Receiving a website platform that was not legible, unlike anything I've ever seen, and poor customer support that could barely speak English. Along with no access to my account manager. Review collected by and hosted on G2.com.

DG
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great services and prompt customer service"
What do you like best about Zurple?

The intelligence-based, automated, constant contact of my very large database is extremely important to us. It also allows us to automatically make the, sometimes necessary, large number of 'soft-touches' that are required before a new lead engages, at which point we can take over the client's care personally. Also, our account representative is always very prompt in responding to questions, concerns, or changes we ask to make. Review collected by and hosted on G2.com.

What do you dislike about Zurple?

Cost is fairly high, depending upon the number of services. There are also certain lead generating services that don't integrate with the Zurple lead capture system, i.e. social media forms. Review collected by and hosted on G2.com.

Michael L.
ML
Professor of Design and Innovation and Member of the International Advisory Board
Small-Business (50 or fewer emp.)
"People like it and it works"
What do you like best about Zurple?

Zurple automates follow up AND notifies agents about the results of interactions. For those who are not "quite ready" Zurple allows you to "set it and forget it" until such time as the prospect is ready to become a real client. For prospects in the "dormant" stage, they interact with Zurple until they are ready. Review collected by and hosted on G2.com.

What do you dislike about Zurple?

The pictures displayed could be better. It does not allow the recipient to optimize by device which would help. Review collected by and hosted on G2.com.

Ryan K G.
RG
Real Estate Agent
Small-Business (50 or fewer emp.)
"Good but could be a whole lot better."
What do you like best about Zurple?

Leads are OK, I do like the CRM or Back office. Review collected by and hosted on G2.com.

What do you dislike about Zurple?

Customer service is a joke. The sales team promises things that are not delivered. Client Search parameters are very limited. You do not own the URL of your site. Review collected by and hosted on G2.com.

Barbara S.
BS
Owner
Small-Business (50 or fewer emp.)
"Nothing short of amazing"
What do you like best about Zurple?

I like the drip Campaign and the ease of the dashboard. Review collected by and hosted on G2.com.

What do you dislike about Zurple?

Not being able to capture phone number. That's it. Review collected by and hosted on G2.com.

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Zurple Features
Contact & Account Management
Opportunity & Pipeline Management
Task / Activity Management
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