Zurple Reviews & Product Details

The intelligence-based, automated, constant contact of my very large database is extremely important to us. It also allows us to automatically make the, sometimes necessary, large number of 'soft-touches' that are required before a new lead engages, at which point we can take over the client's care personally. Also, our account representative is always very prompt in responding to questions, concerns, or changes we ask to make. Review collected by and hosted on G2.com.

Cost is fairly high, depending upon the number of services. There are also certain lead generating services that don't integrate with the Zurple lead capture system, i.e. social media forms. Review collected by and hosted on G2.com.

Zurple automates follow up AND notifies agents about the results of interactions. For those who are not "quite ready" Zurple allows you to "set it and forget it" until such time as the prospect is ready to become a real client. For prospects in the "dormant" stage, they interact with Zurple until they are ready. Review collected by and hosted on G2.com.

The pictures displayed could be better. It does not allow the recipient to optimize by device which would help. Review collected by and hosted on G2.com.

Leads are OK, I do like the CRM or Back office. Review collected by and hosted on G2.com.

Customer service is a joke. The sales team promises things that are not delivered. Client Search parameters are very limited. You do not own the URL of your site. Review collected by and hosted on G2.com.

I like the drip Campaign and the ease of the dashboard. Review collected by and hosted on G2.com.

Not being able to capture phone number. That's it. Review collected by and hosted on G2.com.

Love how Zurple sends out replies based on the lead behavior. Review collected by and hosted on G2.com.

I know they are very busy. Hard to reach sometimes Review collected by and hosted on G2.com.

Pairing Zurple with my Zillow Premier Agent has been a lifesaver for me! There is no way I could follow up on every lead and keep them organized the way Zillow does. I love the emails to my clients and how it keeps them engaged. Review collected by and hosted on G2.com.

My website is now public and I have several people who have signed up on it. However it does not capture their phone numbers, which is frustrating.

Also when I send emails back to clients through my apple computer, characters are inserted into the words and sentences. Zurple has not fixed this problem. Review collected by and hosted on G2.com.

This software easily convert leads into clients. Allow you manage contact and account. It has reduced paperwork and congestion around the office. Its so great with email marketing. Review collected by and hosted on G2.com.

I barely have dislikes since this software serve its purpose to our organization. Review collected by and hosted on G2.com.

I've enjoyed great success using Zurple as I receive on average 30 to 35 lead a month. From the design of my lead generation website to the treatment of leads after they register and the way that the system engages new leads is phenomenal. The best feature in my opinion are the stats and analytics delivered once a lead is ready to be converted and engaged by me. Another great feature is the way the system encourages people to register without preventing them from searching through the site. and yes, with Zurple, the email opening rates between 18% - 24% are astounding. I'm getting high quality leads and closed my first Zurple generated transaction within the first 8 months of using it. Review collected by and hosted on G2.com.

It's pricey considering that I'm only using it for one zip code, no social marketing and only buyer leads. Review collected by and hosted on G2.com.

I have been using Zurple for 18 months and it is an excellent tool! In the beginning, I took the time to learn how to use and leverage the system, and I also took the time to properly upload all of my existing leads from open houses, online leads, and any pipeline leads that I wanted to be nurtured. The investment of time up front has paid off, as I now have nearly 1,000 leads being nurtured with a typical open rate on my Zurple generated communications of nearly 50%. I have converted several leads into closed business, and I finally feel like I have a sure proof way of handling my leads with the use of true automation.

The Dashboard is great, the system is user friendly, support is great. I love the tool! Review collected by and hosted on G2.com.

1. I wish the emailing functionality was better in Zurple, where I could see the entire email string when I click on an email that is being handled within the Zurple platform.

2. It would be helpful to have additional search fields when setting up searches for leads, such as # of car garages, or to be able to choose condos AND townhomes AND singe family homes if we need to. Review collected by and hosted on G2.com.

Helps fortify your existing production base by feeding you quality leads. Obviously, some are "tire kickers" but there are a solid number of real buyers--pre-approved or cash-ready--for you to grab and procure transactions with. The customization tool in the back-office is key to sending targeted properties and messages so it doesn't appear to the lead that this is just a "mass" generic lead system. Bottom line: The leads are there and if you work them efficiently, your numbers will reflect that. Review collected by and hosted on G2.com.

On the customization page, there needs to be even more detail. And this may be customized for geographic areas--for instance in South Florida, an option for "equity membership communities", "gated communities" would be ideal. This is a huge feedback factor we receive from potential leads where they've already communicated that they do NOT want a country club, yet the listings sent include membership/club communities so they think we didn't listen when we communicated with them. Frustrating so more options on the customization page which would ideal. Review collected by and hosted on G2.com.

It has great positive features such as tracking potential customers and how often they are on the site interacting with us.

In addition to that, mass mailings allow personalization to reach a wide range of potential users, beyond that the theme of the interface is good practice and facilitates learning in real time. Review collected by and hosted on G2.com.

I have seen the emails of my contacts with the information of another agent of Zurple, that I do not like because it makes me feel insecure to me and to my users to whom I send the emails. I do not like how they do not have to enter a telephone number to sign up. Calling is the most effective way to get hold of a lead to connect with. Review collected by and hosted on G2.com.

It's really user friendly and very easy to navigate. I love the auto follow up with prospects. It's really easy to import your client base and segment them into buyers and/or sellers. I have used Zurple marketing for both seller leads and buyer leads and both seem to be working out well. You have to keep in mind that the leads that come into Zurple are usually 6 months - 24 months out. That is why the cost per lead is so low. As long as you follow up and follow the suggestions Zurple recommends then you should be able to close quite a few clients per year. Review collected by and hosted on G2.com.

There isn't a place to put in if a client came in as a referral. The email feature isn't that great. It would be nice to have some presigned templates to choose from to send out bulk emails, especially for follow up for past clients. I wish Zurple offered a built in CMA tool that you can link to social media. Review collected by and hosted on G2.com.

Reliable quality leads we usually convert to bring the deal to an end. I just love zurple, which has been in use for a long time now. Go on Review collected by and hosted on G2.com.

I hope I can see all the housing customers see in their quest that will really help and be the best. Review collected by and hosted on G2.com.

I like the robot message, going out on the trail. Your previous rating will appear as coming from "Google users Review collected by and hosted on G2.com.

The main thing I wish I could do is to include loan experts and have them share some of the costs. It will really help. Review collected by and hosted on G2.com.

My buyers streamline and managed by Zurple allowing me to serve other clients and follow up with phone calls in addition to the email/text messages Review collected by and hosted on G2.com.

Wish the sellers leads weren't acquired through old versions of FB ads. Doing Lead Generation ads have bridge this gap for me. Review collected by and hosted on G2.com.

Zurple was created by all accounts powerful in my market with AdWords leads. Arranging potential customers and having the ability to contact them through the news we can adjust is an extraordinary advantage. Review collected by and hosted on G2.com.

Need to gradually extend the propensity to the buyer or I set to pursue. No ability to import external contacts from Excel. Review collected by and hosted on G2.com.

Zurple has helped me stay on top of prospective clients with their comprehensive CRM that is also almost hands free! Their drip campaign makes it look like I am at the top of my game while I spend time nurturing the buyers/sellers that are ready now. Review collected by and hosted on G2.com.

I am very happy with all aspects of Zurple. I feel it is money well spent. Review collected by and hosted on G2.com.

I use the help they offer. It spares a lot of time from your efforts to revisit the wheel. It is simply extraordinary and very accommodating. Review collected by and hosted on G2.com.

They miss the measure of the framework that led me to the contact that I could get. They should be clear about this. Lost a customer! Review collected by and hosted on G2.com.

The site speaks with prospects until they are ready to buy. I really like the simplicity of doing challenging tasks with different abilities and simple basic advancements. Review collected by and hosted on G2.com.

Unrated I have no prospects for this region the quality of the lead is poor. More horrifying figures than the other clues I use. Review collected by and hosted on G2.com.

I really like that Zurple is automated and sends out emails to new leads and existing leads. It frees up my time and makes me look good Review collected by and hosted on G2.com.

When I get a response from a lead, I have to try and log into my Zurple account and try to see who and what the message was. It would be easier if I also received a copy of the email either to my email or phone via text Review collected by and hosted on G2.com.

Unfortunately, there is no anything about the merits of this project. Really disappointed, I don't know how people find it useful. Review collected by and hosted on G2.com.

Ancient interface. False leads are shared between numerous gatherings of leads. Poor customer support and challenge to give up their membership. Review collected by and hosted on G2.com.

Mechanized reaction and trickle, I no need to set. A ton of time. Really like this element. Review collected by and hosted on G2.com.

I communicated a robotized content, which connected the wrong name. It was a huge exorbitant mistake to lose with potential customers. Review collected by and hosted on G2.com.

The system is effective in engaging prospects in communication and making them feel comfortable while using the website. It's "sticky" and unobtrusive so prospects return again and again, building trust with our brand in the meantime. Review collected by and hosted on G2.com.

I'd like to receive fewer daily system email updates and alerts on prospects. There are just too many and not all are critical to see. Review collected by and hosted on G2.com.

I like the Constant contact Zurple provides to various leads over the months/years. Although the actual conversion ratio is relatively low, it does hunt out the true leads as opposed to those that are just looky-loos. Review collected by and hosted on G2.com.

Some of the pre-written responses are not relevant. Could use an update based on todays market rather than that of 5-6 years agop. I also wish that some of the leads were a bit more qualified. Review collected by and hosted on G2.com.

The passive emails and drip campaigns to clients and alerts to agents make it easy to never lose touch Review collected by and hosted on G2.com.

Wish it integrated with other sites like outlook and streeteasy. Wish jt were easier to speak to customer service Review collected by and hosted on G2.com.