G2

Tammy A.

Broker/owner Real Estate and Property Management

Small-Business (50 or fewer emp.)

6/19/2024

"Collaborating Marketing and Real Estate for a Win"

5/5

What do you like best about Market Leader?

I like best the communication which is immediate when you need to speak to the account manager or their customer service! I always know they are there for me on any situation and handle my issue efficiently and professionally. I truly learn from their training department as well. My team and I have been through several and I still have so much to learn. One thing I have learned is I have to understand that Market Leader is part of my team and to share with them more on ideas or struggles or even compliments. Their marketing leadership has been truly a lifesaver for my business. We are working together to help my business grow. The website is amazing and user friendly as well as the dashboard. The key is "talk to them" they will teach you how to use it so you can maximize sales. I receive many contacts daily and the app on my phone makes it especially user friendly. I can be on top of a mountain in the Black Hills and respond to a lead! I truly appreciate market leader. The ease it takes to work within the dashboard and with their training is key because the real estate world is tough out here. The ease of implementation and integration of their tools is key. The number of features they offer for me as the Broker and my team makes our jobs so much more easy and fun as well. It takes away the stress of waiting on hold for long periods, or being frustrated because the app is not user friendly! Market leader has amazing customer support which I started with in this review and I stand by them and their system. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I have not experienced anything I don't like. It is my own schedule and discipline in training and utilizing all the training they offer that I struggle with. I am training new agents coming in and I have to push myself to make more time for training. But as far as Market Leader, no issues! They answer to the phone, they are attentive to issues, they offer training, they are on it! I appreciate them. I am working on my own discipline to utilize their tools more often. There is absolutely nothing to date that I don't like about Market leader! Review collected by and hosted on G2.com.

What problems is Market Leader solving and how is that benefiting you?

With the interest rates jumping sky high and the NAR lawsuit, sales and contacts have been a lot more in "looky lou" mode; however, with more training and strategy meetings with the Market Leader customer service and marketing team they are helping me with new ways to reply and keep track of my leads. The website is attracting more contacts every day. I struggled a bit financially this first quarter and Market Leader has been strong in all ways to help me continue to grow and learn how to adjust to the "today" real estate. Review collected by and hosted on G2.com.