G2

Hugo S.

Broker Realtor

Real Estate

Small-Business (50 or fewer emp.)

11/17/2022

"Great CRM for Beginners and Pros!"

5/5

What do you like best about IXACT Contact Real Estate CRM?

I love the fact that I can find my contacts easily. I like the email campaigns, I like how easy it is to add notes and quick tasks. Quick Task keeps me accountable on my calls and follow-ups every day. I like how I can see at a glance where all my contacts came from, this helps me focus my money in the right places. Love to see my Pipeline right in the Dashboard. There are so many tools within the System that other CRMs don't have. The implementation of the programs was so easy. The Customer support is always very responsive, I use it every day for my day-to-day work with my clients, to put notes, schedule emails, create campaigns, track my closings and info within my clients. The ease of integration with the team was very seamless and fast. There is a small learning curve yet once you get it all moves fast. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I would love to see more email campaigns and a texting feature. The email campaigns should have maybe 12 touches for the year and at least 3-5 texts where they mention the clients that we are thinking of them. Also, it would be nice if there was a capability for video texting. That would be awesome! Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

Yes, every time I teach a class at my company I recommend you as the CRM of choice. You have several great things that others don't and your CRM is easy to use, the learning curve is not that big. I took my time and I was able to learn the CRM's In's and Out's in a matter of a couple of days. Also, the customer service line was very helpful and patient with me, the days I was studying the CRM I called several times and they would take me step by step on what the system had to offer. Also, I do see how my clients are opening or not the emails I send to them, I like this feature because when they do I can call and engage the clients. All in all, the system is great. I just would like to see in the future video email, dialer, and text. Other than that I love this product!! You want to take it for a test drive you deserve to see all it does and all it can do for you and your business once you use it and work with it. Check it out. Feel free to reach out to me if you have any questions about the system. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Having your CRM helps me see the future, be accountable, and make things happen for me. I take it as my accountability partner and assistant. It has helped me to make sure I am on track with my daily tasks as well as being able to touch the clients that need to be connected that specific day. Review collected by and hosted on G2.com.