--- title: Crelio CRM Reviews meta_title: 'Crelio CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Crelio CRM works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 1 scale: '5' date_modified: '2026-07-13' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Crelio CRM Reviews **Vendor:** CrelioHealth (formerly known as LiveHealth) **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.0/5.0 **Total Reviews:** 1 ## About Crelio CRM Crelio Patient Engagement is a cloud-based patient management tool that helps you upscale your patient retention strategy for more enhanced outcomes. With Crelio Patient Engagement, you can leverage a wide range of advantages, such as 1. End-To-End Patient Scheduling & Order Management 2. Branded Patient Portal & Patient App 3. Enable Promotions To Build Your Lab's Online Presence 4. End-To-End Self-Testing Kit Management 5. White-labeling & Branding 6. Website & Social Media Integration 7. Transform Your Website Into An Online Store 8. Localization & Customization 9. Patient Feedback Management Crelio Patient Engagement offers an exceptional key to dedicated patient engagement with automated patient communication. So your patients are always notified about the status of their tests, payments, and reports on time, every time. The solution supports online delivery of reports quickly and easily over email, SMS, Fax, and WhatsApp. With Crelio Patient Engagement’s feedback management feature, you can receive patient ratings and feedback about their experience to use them as good advocates or to act upon and improve. ## Crelio CRM Pros & Cons **What users like:** - Users value the **seamless appointment scheduling** of Crelio CRM, enhancing operational efficiency and preventing missed follow-ups. (1 reviews) - Users value the **customizability** of Crelio CRM, which enhances operational efficiency and improves team collaboration. (1 reviews) - Users appreciate the **user-friendly interface** of Crelio CRM, making it easy for staff to learn and use efficiently. (1 reviews) - Users praise Crelio CRM for its **comprehensive educational resources** , including video tutorials that enhance learning and usability. (1 reviews) - Users appreciate the **operational efficiency** of Crelio CRM, streamlining processes and enhancing management in their diagnostic centers. (1 reviews) - Efficiency Improvement (1 reviews) - Features (1 reviews) - Organization Management (1 reviews) - Reporting (1 reviews) - Resources (1 reviews) **What users dislike:** - Users experience **connectivity issues** with Crelio CRM, causing significant slowdowns during poor internet conditions. (1 reviews) - Users experience **slow loading** times with Crelio CRM, particularly affecting performance during poor internet connectivity. (1 reviews) - Users experience **slow performance** with Crelio CRM, particularly when internet connectivity is poor, hindering smooth operations. (1 reviews) ## Crelio CRM Reviews ### 1. Efficient CRM for Diagnostics with Superb Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Arjun M. | Customer service, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2025 **What do you like best about Crelio CRM?** I really appreciate Crelio CRM for its user-friendly and straightforward interface, which makes it easier for new staff to learn and use the software efficiently. The availability of comprehensive video tutorials for both new and existing features is another highlight, as they provide in-depth guidance and facilitate a better understanding of the software. Additionally, I find the finance export feature extremely beneficial as it consolidates all data and collection reports, streamlining financial tracking and management. Using Crelio CRM has made managing patient follow-ups, appointments, and enquiries seamless in our diagnostic center. It effectively prevents missed follow-ups and lost enquiries, and eliminates the need for manual tracking of patients and their results. The software also helps reduce any confusion among staff regarding patient information and their results. Hence, the combination of these features significantly enhances our operational efficiency. **What do you dislike about Crelio CRM?** I find the performance of Crelio CRM challenging as it becomes noticeably slow when the internet connection is slow. This latency issue is something I believe can be improved to enhance user experience and ensure smooth operations even with less than optimal internet speeds. **What problems is Crelio CRM solving and how is that benefiting you?** I use Crelio CRM to avoid missed follow-ups, lost inquiries, and manual patient tracking while reducing staff confusion about results. The user-friendly interface, video tutorials, and finance export functionality streamline our operations in the diagnostic center. - [View Crelio CRM pricing details and edition comparison](https://www.g2.com/products/crelio-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+02%3A17%3A20+-0500&secure%5Bsession_id%5D=0ddd0017-fd30-4405-b297-b243669e6ff4&secure%5Btoken%5D=4ca2cf3ec07f65b72e5d0199ab9bf6fc5a594afe58c33113d44a3c0f64fb8c16&format=llm_user) ## Crelio CRM Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration **Generative AI** - AI Text Summarization ## Top Crelio CRM Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (547 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,027 reviews)