# HealthCloud Reviews **Vendor:** Veriday **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 3.8/5.0 **Total Reviews:** 6 ## About HealthCloud HealthCloud® by Veriday is a comprehensive, mobile-ready patient engagement platform designed to enhance communication between healthcare providers and patients. It streamlines internal and external communications, offering an integrated solution that replaces disparate back-office products, thereby improving patient engagement and operational efficiency. Key Features and Functionality: - Mobile-Ready Website Development: Create responsive websites accessible on various devices, ensuring patients can access information anytime, anywhere. - Search Engine Optimization : Enhance online visibility to attract and retain patients by optimizing website content for search engines. - Content Marketing: Develop and distribute relevant content to educate and engage patients, fostering stronger relationships. - Email Newsletter Marketing: Send personalized, HIPAA-compliant email communications to keep patients informed about health updates and services. - Social Media Management: Manage social media platforms to engage with patients and share valuable health information. - Brand Management: Maintain a consistent brand identity across all digital channels to build trust and recognition. - Analytics: Monitor and analyze patient engagement metrics to refine strategies and improve outcomes. - HIPAA-Compliant Messaging, Scheduling, and Payment: Securely communicate with patients, manage appointments, and process payments in compliance with HIPAA regulations. Primary Value and Solutions Provided: HealthCloud® empowers healthcare organizations to enhance patient engagement by providing a unified platform that simplifies communication and marketing efforts. By integrating various tools into a single solution, it reduces costs, ensures compliance with healthcare regulations, and enables providers to deliver personalized care. The platform's comprehensive suite of features addresses common challenges in patient engagement, such as fragmented communication channels and inefficient processes, ultimately leading to improved patient satisfaction and better health outcomes. ## HealthCloud Pros & Cons **What users like:** - Users appreciate the **communication efficiency** of HealthCloud, which simplifies workflows and enhances team coordination. (2 reviews) - Users appreciate the **ease of use** of HealthCloud, enjoying how it streamlines workflows and centralizes information efficiently. (2 reviews) - Users appreciate the **product satisfaction** with HealthCloud for its streamlined workflows and enhanced team coordination. (2 reviews) - Users appreciate the **time-saving features** of HealthCloud, as it streamlines workflows and enhances team coordination. (2 reviews) - Users value the **centralized system** of HealthCloud, enhancing workflow management and team coordination effectively. (1 reviews) - Communication (1 reviews) - Implementation Ease (1 reviews) - Patient Communication (1 reviews) - Tracking (1 reviews) **What users dislike:** - Users find HealthCloud **not user-friendly** due to slow performance and non-intuitive navigation, making tasks cumbersome. (2 reviews) - Users often find the **slow loading** of HealthCloud frustrating, making tasks feel unnecessarily time-consuming. (2 reviews) - Users find **difficult navigation** in HealthCloud frustrating, leading to slower, more time-consuming tasks. (1 reviews) - Users find the **slow performance and complexity** of HealthCloud frustrating, especially for newcomers navigating the system. (1 reviews) ## HealthCloud Reviews ### 1. Efficient Patient Management, But Room for Enhancement **Rating:** 3.5/5.0 stars **Reviewed by:** Sharon A. | Customer Service Support, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about HealthCloud?** What I like best about HealthCloud is its ability to organize patient and member information in one centralized system. It helps streamline case management, claims tracking, and communication, making it easier to manage workflows efficiently. The platform supports better coordination across teams and improves overall productivity. **What do you dislike about HealthCloud?** HealthCloud can be slow at times, and navigation isn’t always intuitive, which can make tasks feel more time-consuming. **What problems is HealthCloud solving and how is that benefiting you?** HealthCloud solves the problem of disconnected patient and member information by centralizing cases, claims, and communication in one system. This makes it easier to track issues end-to-end, reduce errors, and collaborate across teams, which improves efficiency and helps provide faster, more consistent support. ### 2. Good integrative platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about HealthCloud?** It's integration capabilities and ease of reporting, customization, and user setup/troubleshooting. **What do you dislike about HealthCloud?** Platform and dashboard can be a little clunky. **What problems is HealthCloud solving and how is that benefiting you?** Easy flow between clients, patients, and sales reporting. ### 3. Great, but customization is key **Rating:** 4.0/5.0 stars **Reviewed by:** Cory S. | Business intelligence Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about HealthCloud?** I love the analycal capabilies and automation. **What do you dislike about HealthCloud?** The process of custom builds. The advancement of internal capacity is integral. **What problems is HealthCloud solving and how is that benefiting you?** Ability to manage cases and records. ### 4. It's a good start **Rating:** 3.5/5.0 stars **Reviewed by:** Anne Marie L. | Digital Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about HealthCloud?** Features available for health services means there is less customisation required. It also prompts us to look at features that we may not have thought about before **What do you dislike about HealthCloud?** Not enough information about how and what we can use Health cloud for. Understanding that this is still a new product. **What problems is HealthCloud solving and how is that benefiting you?** Overall customer view and journey mapping ### 5. Health cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about HealthCloud?** ability to provide a comprehensive view of patient data, streamline care coordination, and enhance patient engagement. It integrates seamlessly with electronic health records (EHRs) and other healthcare systems, enabling healthcare providers to deliver personalized and connected experiences to patients. **What do you dislike about HealthCloud?** Still early a few issues with scheduling and groups **What problems is HealthCloud solving and how is that benefiting you?** Centralised formation about patient ### 6. Great org but complex **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about HealthCloud?** It helps us gather all the informations related to members like doctor,nurses or other partner. **What do you dislike about HealthCloud?** It is really hard to integration in healthcloud **What problems is HealthCloud solving and how is that benefiting you?** We are engaging well with patients ,doctors ,healthcare providers - [View HealthCloud pricing details and edition comparison](https://www.g2.com/products/healthcloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+01%3A56%3A23+-0500&secure%5Bsession_id%5D=470c9a64-fe91-4630-a23d-8fb9d65f8694&secure%5Btoken%5D=149a5b5b6aa78ded824f12e2e848f740ae5710bb23a37a6f53612489e3e81daf&format=llm_user) ## HealthCloud Features **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Generative AI** - AI Text Summarization ## Top HealthCloud Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,927 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)