G2

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/31/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Patient service coordinator"

4.5/5

What do you like best about TeleVox?

Text message communication with patients.! Review collected by and hosted on G2.com.

What do you dislike about TeleVox?

That patients would not use it correctly and no show instead of properly canceling Review collected by and hosted on G2.com.

Recommendations to others considering TeleVox:

Make sure to have a trial roll out with lots of tech support on standby if needed Review collected by and hosted on G2.com.

What problems is TeleVox solving and how is that benefiting you?

We looked into how to better utilize the system for our demographic of patients. We realized it was a great tool for conducting research and collecting data Review collected by and hosted on G2.com.