Act!
Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes AI-History Summary, Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Payments, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you. For 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses.
Average Rating: 3.9/5.0
Total Reviews: 514
How Do G2 Users Rate Act!?
- Has the product been a good partner in doing business?: 7.6/10 (Category avg: 8.9/10)
- Customization : 8.2/10 (Category avg: 8.4/10)
- Performance and Reliability: 7.8/10 (Category avg: 8.7/10)
- Workflow Capability: 6.9/10 (Category avg: 8.5/10)
Who Is the Company Behind Act!?
- Seller: Act!
- Company Website:
- Year Founded: 1987
- HQ Location: Scottsdale, AZ
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LinkedIn® Page: www.linkedin.com
221 employees on LinkedIn® - Phone: +1 (877) 228-8377
Who Uses This Product?
- Who Uses This: Owner, President
- Top Industries: Financial Services, Marketing and Advertising
- Company Size: 78% Small, 17% Medium
What Do G2 Reviewers Say About Act!?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Act!, praising its intuitive design and convenient organization of information.
- Users value Act! for its comprehensive customer management capabilities, streamlining data organization and enhancing client interactions effectively.
- Users value the exceptional customer support from Act!, noting prompt resolutions and helpful, knowledgeable staff.
- Users value Act! for its customizable contact management, enhancing workflow and maintaining comprehensive interaction histories efficiently.
- Users appreciate the intuitive organization of Act!, enhancing efficiency in managing tasks and information seamlessly.
Cons
- Users note the missing features in Act!, including a lack of crucial integration options and complicated upgrades.
- Users struggle with integration issues as ACT frequently disconnects from Outlook, losing crucial contact data and causing frustration.
- Users find the steep learning curve of Act! frustrating, often struggling with its outdated and complex interface.
- Users find Act!'s interface to be not user-friendly, with a complex and outdated design impacting their daily experience.
- Users find the interface of Act! outdated and complex, leading to a less intuitive experience overall.
What Are Recent G2 Reviews of Act!?
"A User-Friendly CRM Platform for Efficient Customer Relationship Management"
Rating: 5.0/5.0 stars
— Sachin W.
"Act! Delivers Deep CRM and Built-In Marketing Automation for Growing Teams"
Rating: 5.0/5.0 stars
— Mamatha m.

