![Yevhen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yevhen H.")
YH

Yevhen H.

Product Manager

Mid-Market (51-1000 emp.)

5/28/2026

"Reliable Platform with Fast Support and Powerful Automation"

4/5

What do you like best about eSputnik?

I appreciate the fast and helpful support, especially the care and involvement of our personal manager. The platform works quite reliably across different services and channels. For our team, the most valuable parts are triggered scenarios, push notifications, segmentation, and flexible personalization settings. It helps build customer communication without too much manual work. Review collected by and hosted on G2.com.

What do you dislike about eSputnik?

The personal account interface could feel a bit more modern and easier to navigate; right now, it's not always obvious. I'd also love deeper analytics, both at the overall level and broken down by specific channels, scenarios, and campaigns, so it's easier to actually see what's working and what isn't.

For push notifications, it would be great to have more flexibility in how they look, like the option to add a sender image or avatar. And it would really help to have more flexible logic for how different automated scenarios interact btw eahc others Review collected by and hosted on G2.com.

What problems is eSputnik solving and how is that benefiting you?

eSputnik helps us automate customer communication across different channels. We use it mainly for triggered push notifications, in-app messages, product updates, segmentation, and OTP messages in different GEOs. Review collected by and hosted on G2.com.

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See what 69 reviewers think of eSputnik

4.7 out of 5 · Verified reviews from real users

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