Unicommerce is a leading e-commerce enablement SaaS platform that enables end-to-end management of e-commerce operations for brands, marketplaces, and logistics service providers. Its full-stack solutions cover both pre-purchase and post-purchase segments, driving operational efficiency and growth.
Convertway by Unicommerce is a marketing automation platform that enhances customer engagement. It helps brands increase sales by capturing visitor data, enabling automated WhatsApp and SMS communications for non-shoppers, running customized campaigns with smart segmentation, and providing live chatbot support during or after order placement.
Uniware is an advanced order processing platform that streamlines operations once a customer places an order. It manages inventory across multiple locations, processes orders for online and offline channels, handles returns, and reconciles payments. Uniware includes seller management, order management, warehouse management, inventory management, and omnichannel retail solutions.
Shipway by Unicommerce is a logistics management platform that reduces shipment costs with courier aggregation and shipping automation. Key solutions include smart courier allocation, order tracking, return and exchange automation, and more.
With a robust ecosystem of 285+ plug-and-play technology & partner integrations, Unicommerce seamlessly connects with marketplaces, logistics providers, and ERP systems. This ensures smooth inventory optimization, logistics automation, and compliance with financial, taxation, and regulatory requirements.
Unicommerce powers 7500+ clients across India, Southeast Asia, and the Middle East, including brands like FabIndia, Lenskart, Timex, TCNS, Mamaearth, Sugar, Emami, Urban Company, Blue Star, Cello, Symphony, Healthkart, GNC, boAt, Portronics, TMRW, Mensa, Landmark Group, Edamama, and more.
The company’s product suite is sector- and size-agnostic and designed to meet the business needs of various types and sizes of retail and e-commerce enterprises, both online and offline. As of December 31, 2025, Unicommerce has a 1Bn+ annual transaction run rate, 10,300+ warehouses, and 850+ stores processing orders through its platform, reinforcing our strong client base, ARR, and revenue growth.
Incorporated in 2012, Unicommerce is listed on the National Stock Exchange India and the Bombay Stock Exchange.
Average Rating: 4.5/5.0
Total Reviews: 79
How Do G2 Users Rate Unicommerce?
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Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
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Data Exporting / Importing: 9.2/10 (Category avg: 8.3/10)
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Client management: 9.3/10 (Category avg: 8.0/10)
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What is your organization's estimated ROI on the product (payback period in months)?: 9.9/10 (Category avg: 10/10)
Who Is the Company Behind Unicommerce?
Who Uses This Product?
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Top Industries: Apparel & Fashion, Retail
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Company Size: 53% Small, 30% Medium
What Do G2 Reviewers Say About Unicommerce?
AI-generated summary from verified user reviews
Pros
- Users find Unicommerce very easy to use, enhancing efficiency in managing multi-channel e-commerce operations effortlessly.
- Users commend Unicommerce for its centralized inventory management and seamless order processing, enhancing operational efficiency.
- Users find order management efficient with Unicommerce, simplifying multi-channel operations and reducing manual workload significantly.
- Users commend the excellent customer support from Unicommerce, facilitating efficient order management and smooth integrations.
- Users find Unicommerce's seamless integration and feature-rich tools essential for efficient e-commerce operations.
Cons
- Users often experience software bugs with Unicommerce, leading to frustrations with order and inventory management difficulties.
- Users experience slow performance occasionally, impacting operations and highlighting the need for improved user-friendliness in features.
- Users find the difficult learning curve of Unicommerce challenging, particularly during onboarding and understanding its vast features.
- Users face challenges in usage due to a slow onboarding process and occasional system slowdowns affecting operations.
- Users express frustration with technical issues in Unicommerce, including server downtime and inventory reflection problems.
What Are G2 Users Discussing About Unicommerce?
