# Best Facility Management Software - Page 3

  *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)*

   Facility management software helps companies optimize the human and material resources required for facility maintenance. This type of software is used by maintenance teams in industries such as construction, real estate, retail, and manufacturing. Companies use facility management software to manage the maintenance of buildings, properties, plants, warehouses, or infrastructure. This type of software allows companies to ensure the safety and wellbeing of their tenants and employees, while also monitoring maintenance activities and productivity.

Facility management software uses technical documentation created with [CAD software](https://www.g2.com/categories/cad) and [building design and building information modeling (BIM) software](https://www.g2.com/categories/building-design-and-building-information-modeling-bim), making seamless integration with these types of solutions important. To manage facilities and fixed assets, this type of software provides features for or integrates with [CMMS software](https://www.g2.com/categories/cmms) and [enterprise asset management (EAM) software](https://www.g2.com/categories/enterprise-asset-management-eam)

To qualify for inclusion in the [Best Facility Management Software](https://learn.g2.com/best-facilities-management-software) category, a product must:

- Manage different types of buildings and facilities, such as plants or warehouses
- Schedule personnel and equipment for inspections, repairs, and maintenance
- Include health, safety, and environmental compliance documents and best practices
- Determine material inventory requirements for maintenance operations
- Provide inventory management features for equipment, parts, or materials
- Deliver space management functionality, including room sizes and other measurements
- Control access to facilities and locations through key and lock tracking systems





## Category Overview

**Total Products under this Category:** 238


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,400+ Authentic Reviews
- 238+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Facility Management Software At A Glance

- **Leader:** [MaintainX](https://www.g2.com/products/maintainx/reviews)
- **Highest Performer:** [Cryotos](https://www.g2.com/products/cryotos/reviews)
- **Easiest to Use:** [Coast](https://www.g2.com/products/one-six-nine-coast/reviews)
- **Top Trending:** [MaintainX](https://www.g2.com/products/maintainx/reviews)
- **Best Free Software:** [MaintainX](https://www.g2.com/products/maintainx/reviews)


---

**Sponsored**

### eWorkOrders CMMS

eWorkOrders CMMS is a powerful, affordable, and web-based Computerized Maintenance Management System (CMMS) that helps organizations streamline work orders, preventive maintenance, and asset management. Designed for maintenance teams of all sizes, eWorkOrders makes it simple to track assets, manage inventory, schedule maintenance, and generate detailed reports—all from any device, anywhere. Key features include: • Work Order Management – create, assign, and track tasks efficiently. • Preventive Maintenance (PMs) – plan and automate maintenance schedules. • Asset & Inventory Management – keep assets and spare parts organized. • Employee & Service Management – manage staff, contractors, and service requests. • Documentation & Meter Tracking – record vital maintenance data and readings. • GIS Tracking & Scheduling – optimize operations across multiple locations. • AI Assistant with Automatic Assignments, PM Recommendations, Work Orders Assist, Reporting & Help Assistant. No software installation or hardware purchase required. Upgrades and technical support are included, so you can be up and running in a single day. Discover why eWorkOrders is consistently one of the highest-rated CMMS solutions. Request a live demo today by calling us at 888-333-4617 and learn how it can reduce downtime, improve compliance, and enhance asset reliability



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=336&secure%5Bdisplayable_resource_id%5D=336&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=336&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=11966&secure%5Bresource_id%5D=336&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffacility-management%2Fenterprise&secure%5Btoken%5D=e4c6cc983d41f8f8a5ff6c7f79aebb5ae84a14a1ac6746208a1f7e1da23f4fcd&secure%5Burl%5D=https%3A%2F%2Feworkorders.com%2FLandingPages.asp&secure%5Burl_type%5D=product_website)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [QuickFMS](https://www.g2.com/products/quickfms/reviews)
  Cloud-based facility management software that allows you to effectively organize, structure and run all elements of your business and infrastructure for maximum efficiency and performance.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 9.2/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 9.2/10 (Category avg: 8.2/10)
- **Service Request Portal:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [SatNav Technologies](https://www.g2.com/sellers/satnav-technologies)
- **Year Founded:** 2004
- **HQ Location:** Hyderabad, Andhra Pradesh
- **LinkedIn® Page:** https://www.linkedin.com/company/77011 (145 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 40% Small-Business, 40% Mid-Market


  ### 2. [SatNav Technologies](https://www.g2.com/products/satnav-technologies/reviews)
  SatNav Technologies is a global leader in proprietary cloud-based IT and custom mapping solutions to help organizations increase their efficiency and productivity – both in the fieldand in the office or facility.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [SatNav Technologies](https://www.g2.com/sellers/satnav-technologies)
- **Year Founded:** 2004
- **HQ Location:** Hyderabad, Andhra Pradesh
- **LinkedIn® Page:** https://www.linkedin.com/company/77011 (145 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 3. [Tango](https://www.g2.com/products/tango-analytics-tango/reviews)
  Tango IWMS Today’s real estate and facilities challenges need to be addressed with a new approach that embraces leading-edge technology, adaptability, constant innovation, and simplicity – something traditional IWMS software systems lack. Tango is the only end-to-end software solution that is up to the task. Predictive Analytics The necessary intelligence to develop smarter location strategies and make better capital investment decisions requires advanced AI and machine learning models coupled with robust data in a scalable geospatial analytics platform. Tango’s Predictive Analytics solution offers this and more regardless of the size of your real estate portfolio and budget. Program & Project Management Tango’s Program & Project Management software solution organizes your diverse project portfolio and aligns activities across budgets & timelines. Streamline the entire construction project lifecycle from scoping to cost management, schedules, docs & procurement while monitoring project analytics in real time. Lease Administration Built to comply with FASB ACS 842, IFRS 16 and GASB 87, Tango’s Lease Administration and Lease Accounting software enhances your daily operational requirements and ensures compliance with the new lease accounting standards. Facilities Management Mange all maintenance activities while ensuring the right repair vs replacement decisions are made. Tango quickly captures and categorizes service requests to guarantee remediation follows policy while preventing breakdowns, reducing long-term maintenance costs and extending asset lifecycles. Space Management Today’s office is rapidly evolving into a hybrid work environment enabled by cutting edge technology. Tango Space Management software helps companies plan, forecast and operate a dynamic workplace from a single solution that improves space utilization and occupancy while reducing facilities costs and elevating the employee experience.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 15

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Tango Analytics](https://www.g2.com/sellers/tango-analytics)
- **Year Founded:** 2008
- **HQ Location:** Dallas, US
- **Twitter:** @tangoanalytics (318 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2953362/ (261 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail
  - **Company Size:** 73% Enterprise, 13% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (2 reviews)
- Automation (1 reviews)
- Design Quality (1 reviews)
- Document Management (1 reviews)
- Efficiency (1 reviews)

**Cons:**

- Beginner Difficulty (1 reviews)
- Complex Implementation (1 reviews)
- Complex Interface (1 reviews)
- Complexity (1 reviews)
- Complex Procedures (1 reviews)

  ### 4. [Facilio](https://www.g2.com/products/facilio/reviews)
  Facilio Enterprise Asset & Maintenance Management application stores and maintains data about your company’s assets, facilities, and inventory. You can use this information to help you schedule maintenance work, track asset status, manage inventory and resources, and analyse costs. The Facilio software suite can be configured to meet the needs of a variety of different businesses, including Office Spaces, Hotels, universities, and other such commercial buildings Facilio helps companies to improve the availability and performance of their revenue-generating assets while decreasing operating costs, without increasing safety issues. The application lets you: 1, Record service requests and all related records and communications from the initial request to problem resolution. 2, Track work orders and failures to better schedule preventive maintenance. 3, Track inventory use to find optimum stock levels. The goal is to maximize availability of items for upcoming work, while also reducing unnecessary inventory and associated carrying costs. 4, Track purchasing of inventory stores and materials for work orders. To assist in creating budgets, you can use facilio to track costs for labor, materials, services, assets, and tools used to complete work orders.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 9.4/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 9.4/10 (Category avg: 8.2/10)
- **Service Request Portal:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Facilio](https://www.g2.com/sellers/facilio)
- **Year Founded:** 2017
- **HQ Location:** New York ,United States
- **Twitter:** @FacilioInc (645 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/facilio-inc/ (223 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 25% Enterprise


#### Pros & Cons

**Pros:**

- Customer Support (1 reviews)
- Solution Comprehensive (1 reviews)
- Staff Professionalism (1 reviews)


  ### 5. [fixform](https://www.g2.com/products/fixform/reviews)
  Discover FixForm, the fastest facility collaboration management platform transforming maintenance, cleaning, and operations across industries like property management and healthcare. With FixForm, you can experience seamless preventive and reactive maintenance, comprehensive document and asset management, and streamlined issue reporting via QR codes. Our platform fosters communication between your team, service providers and tenants, enhances data-driven decisions with advanced reporting, and simplifies compliance documentation. Enjoy multi-language support and swift onboarding within two weeks, all designed to significantly boost your operational efficiency and save time. Our customers use FixForm for a smarter, efficient facility management solution.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 10.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.3/10 (Category avg: 8.2/10)
- **Service Request Portal:** 9.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [fixform](https://www.g2.com/sellers/fixform)
- **Year Founded:** 2020
- **HQ Location:** Doknoord Ghent, BE
- **LinkedIn® Page:** https://www.linkedin.com/company/fixform (15 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Mid-Market, 25% Small-Business


#### Pros & Cons

**Pros:**

- Communication Features (2 reviews)
- Photo Uploads (2 reviews)
- Asset Management (1 reviews)
- Data Tracking (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Difficult Customization (1 reviews)
- Integration Issues (1 reviews)
- Limited Customization (1 reviews)
- Tracking Issues (1 reviews)

  ### 6. [FM Dashboard](https://www.g2.com/products/fm-dashboard/reviews)
  FM Dashboard is a CMMS built for multi-location, customer-facing chains. Coordinate maintenance across hundreds of stores, manage vendor relationships, track SLAs, and get portfolio-level visibility, all in one platform. Used by Sun Auto, Majors Management, and EG America.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [FM Dashboard](https://www.g2.com/sellers/fm-dashboard)
- **Year Founded:** 2013
- **HQ Location:** Atlanta, US
- **LinkedIn® Page:** https://www.linkedin.com/company/fm-dashboard-llc/ (11 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 25% Enterprise


  ### 7. [KloudGin Field Service and Asset Management](https://www.g2.com/products/kloudgin-field-service-and-asset-management/reviews)
  KloudGin’s fully integrated Field Service and Asset Management solution enables modern utilities, municipalities, and infrastructure companies to connect and empower their mobile teams. Real-time collaboration, AI-powered insights and decision support, and a best-in-class user experience help improve organizational performance, safety, efficiency, and customer satisfaction.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 44

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [KloudGin](https://www.g2.com/sellers/kloudgin)
- **Year Founded:** 2014
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @kloudgin (759 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3555079/ (229 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Utilities, Computer Software
  - **Company Size:** 63% Mid-Market, 30% Small-Business


  ### 8. [One by Lessen](https://www.g2.com/products/one-by-lessen/reviews)
  One by Lessen is the technology platform that connects commercial and residential real estate property owners and managers with vendors and technicians. The platform is easily accessible through an intuitive web portal and mobile apps designed for facilities managers, vendors, and residential tenants. Facilities/operations managers gain instant access to our network of over 30,000 vetted and qualified providers, while vendors optimize their work and improve communications through end-to-end work order lifecycle management. One by Lessen also simplifies billing, invoicing, and payment protections while delivering insights and analytics that make managing renovations, turns, maintenance/repairs more effective.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 10.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 10.0/10 (Category avg: 8.2/10)
- **Service Request Portal:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [SMS Assist](https://www.g2.com/sellers/sms-assist)
- **Year Founded:** 1999
- **HQ Location:** Scottsdale, Arizona, United States
- **Twitter:** @lessenhq (171 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/lessen-inc/ (1,081 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Small-Business, 25% Mid-Market


  ### 9. [SINGU](https://www.g2.com/products/singu/reviews)
  SINGU is a cutting-edge, cloud-based platform that empowers commercial real estate portfolios with innovative, integrated technology, redefining the standards for facility, maintenance, and ESG operations. Designed to address the complex needs of property owners, managers, and operators, SINGU provides a comprehensive solution that streamlines property and asset management, enabling smarter, data-driven decisions that deliver measurable results. With an impressive track record of implementation in over 200 million square meters of commercial property across 30+ countries, SINGU supports a global clientele of more than 500 corporate clients. From industry-leading retailers to real estate developers, SINGU's award-winning platform is trusted by some of the world’s most respected brands to drive operational excellence and sustainability. Who It's For SINGU is tailored for organizations in the Commercial , Retail and Logistics & Warehouse real estate sectors. Whether you're managing office buildings, retail spaces, or mixed-use developments, SINGU provides central platform solution to optimize operations, reduce costs, and enhance tenant satisfaction. Key Benefits of SINGU: • Efficiency & Cost Savings: Automated workflows and optimized vendor management deliver up to 25% savings in vendor costs and a 500% ROI, while reducing process times by 50%, saving hundreds of labor hours monthly. • Enhanced Tenant Satisfaction: Streamlined communication and faster issue resolution improve tenant satisfaction by 20-30%, creating a seamless experience for property users. • Sustainability & ESG: With paperless operations reducing environmental impact by up to 80%, SINGU empowers organizations to meet ambitious ESG objectives while scaling sustainably. • Real-Time Insights: Advanced analytics cut response times by 20-25%, equipping property teams with actionable intelligence to drive smarter decision-making. • Award-Winning Innovation: Recognized with the prestigious PRCH Retail Award 2024, SINGU stands out as a leader in property technology innovation. Solutions Provided: • Facilities Management Software • Preventative Maintenance • Property Inspections • ESG Operations • CAPEX Management • Work Order Management •Vendor Management Since its founding in 2009, SINGU has been at the forefront of transforming property operations into a unified, data-powered ecosystem. By improving productivity, boosting efficiency, and driving sustainability, SINGU enables organizations to unlock their full potential and achieve exceptional outcomes. For organizations looking to redefine their operational strategy and sustainability efforts, SINGU is your real estate partner in innovation. Find out more: www.singu.com


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 10.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 9.4/10 (Category avg: 8.2/10)
- **Service Request Portal:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [SINGU](https://www.g2.com/sellers/singu)
- **Year Founded:** 2009
- **HQ Location:** Krakow, PL
- **Twitter:** @Singu_Platforms (102 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/singu-fm/ (97 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 71% Small-Business, 14% Mid-Market


  ### 10. [CAFM Explorer](https://www.g2.com/products/cafm-explorer/reviews)
  CAFM Explorer - Supporting Safe, Efficient and Compliant Facilities


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 6.7/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 6.7/10 (Category avg: 8.2/10)
- **Service Request Portal:** 6.7/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Idox PLC](https://www.g2.com/sellers/idox-plc)
- **HQ Location:** Woking, England, United Kingdom
- **Twitter:** @Idoxgroup (836 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/idox-plc (592 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 33% Mid-Market, 33% Enterprise


  ### 11. [CloudApper Facilities](https://www.g2.com/products/m2sys-technology-cloudapper-facilities/reviews)
  The powerful CloudApper facility management software simplifies your facility operations and asset maintenance management. This easy-to-use web and mobile app help employees save time by providing instant access to facility details, operating data, and emergency procedures.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [CloudApper](https://www.g2.com/sellers/cloudapper-871c91eb-93cf-45f9-b02c-8cebab83dc4b)
- **Year Founded:** 2018
- **HQ Location:** Atlanta, GA
- **Twitter:** @CloudApperAI (304 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cloudapperai/ (32 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


  ### 12. [CriticalAsset](https://www.g2.com/products/criticalasset/reviews)
  Our mission at CriticalAsset is to simplify facility and asset management with our user-friendly software platform. We offer cloud-based CMMS and Facility Asset Management solutions that streamline maintenance and asset management processes, reduce costs, and increase productivity. Our customizable platform includes work order management, preventive maintenance scheduling, asset tracking, file storage, SMART floor plans, reporting, and analytics. We provide implementation, training, technical support, and onboarding services to ensure that our clients get the most out of our software. We serve businesses in various industries, helping them convert paper plans to digital, automate service and maintenance schedules, optimize labor, and centralize property information to reduce risk and potential liabilities. Our goal is to provide an extensible platform that can evolve with our client’s changing needs, enabling them to operate more efficiently with minimal risk and maximum value.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.3/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 6.7/10 (Category avg: 8.2/10)


**Seller Details:**

- **Seller:** [CriticalAsset](https://www.g2.com/sellers/criticalasset-b46b8796-191d-4734-bf66-1570c6a53b68)
- **Year Founded:** 2020
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** https://www.linkedin.com/company/criticalasset (8 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 33% Mid-Market, 33% Enterprise


  ### 13. [Crowd Comfort](https://www.g2.com/products/crowd-comfort/reviews)
  CrowdComfort delivers mobile-first solutions and analytics that empower facilities teams and vendors to validate daily cleaning, maintenance, inspections, and service requests. Our platform helps school districts, universities, and corporations create healthier, safer, and more productive environments—while streamlining operations and optimizing resources for significant cost and time savings. Trusted by leading enterprises and educational institutions across the U.S., CrowdComfort brings full transparency and accountability to the everyday work happening in buildings. With actionable data, organizations can boost efficiency, reduce costs, enhance employee experiences, and drive stronger business and learning outcomes.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Maintenance Planning:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Crowd Comfort](https://www.g2.com/sellers/crowd-comfort)
- **Year Founded:** 2013
- **HQ Location:** Boston, US
- **Twitter:** @CrowdComfort (1,118 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/crowdcomfort/ (47 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Enterprise


  ### 14. [EasyWorkOrder](https://www.g2.com/products/easyworkorder/reviews)
  Easyworkorder’s shared inbox enables your team to collaborate and resolve issues without getting in each other’s way. Every request sent to your support email becomes a ticket in your helpdesk. You can easily categorize and prioritize tickets and assign them to the right people in your team.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.3/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 9.2/10 (Category avg: 8.2/10)
- **Service Request Portal:** 9.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [EasyWorkOrder](https://www.g2.com/sellers/easyworkorder-224c9476-730d-4fb5-94b5-59f4f45e630a)
- **Year Founded:** 1995
- **HQ Location:** Oakland, US
- **LinkedIn® Page:** https://www.linkedin.com/company/easy-work-order/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


  ### 15. [EMC](https://www.g2.com/products/emc/reviews)
  EMC (Equipment Maintenance Control) is a comprehensive software solution designed to streamline and enhance the management of equipment maintenance operations. It offers a centralized platform for scheduling, tracking, and documenting maintenance activities, ensuring optimal equipment performance and compliance with industry standards. Key Features and Functionality: - Maintenance Scheduling: Automates the planning and assignment of maintenance tasks, reducing downtime and improving operational efficiency. - Asset Management: Provides detailed records of equipment, including maintenance history, warranties, and specifications, facilitating informed decision-making. - Work Order Management: Enables the creation, tracking, and completion of work orders, ensuring timely maintenance and repairs. - Inventory Control: Monitors spare parts and supplies, preventing shortages and overstocking. - Reporting and Analytics: Generates comprehensive reports and analytics to assess maintenance performance and identify areas for improvement. Primary Value and User Benefits: EMC addresses the challenges of maintaining equipment reliability and compliance by providing a structured and efficient approach to maintenance management. Users benefit from reduced equipment downtime, extended asset lifespan, and improved regulatory compliance. The software's intuitive interface and robust features empower maintenance teams to operate more effectively, leading to cost savings and enhanced productivity.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.3/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.3/10 (Category avg: 8.2/10)
- **Service Request Portal:** 9.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Maintenance Control](https://www.g2.com/sellers/maintenance-control)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Enterprise


#### Pros & Cons

**Pros:**

- Intuitive (1 reviews)
- Real-time Monitoring (1 reviews)
- Task Management (1 reviews)

**Cons:**

- Identification Issues (1 reviews)
- Limited Functionality (1 reviews)

  ### 16. [eSSETS](https://www.g2.com/products/essets/reviews)
  Easy to get started, easy to use, budget friendly application for maintenance management, asset management and facilities management. eSSETS answers the who, what, when, where, why and how much questions associated with managing facilities and assets. eSSETS helps your organization sustain operations, improve safety, ensure regulatory compliance, and improve maintenance efficiency.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Maintenance Planning:** 10.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 10.0/10 (Category avg: 8.2/10)
- **Service Request Portal:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [eSSETS](https://www.g2.com/sellers/essets)
- **Year Founded:** 2010
- **HQ Location:** Springdale, US
- **Twitter:** @essets (189 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/essets (4 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Enterprise, 33% Small-Business


  ### 17. [Facility Manager](https://www.g2.com/products/facility-manager/reviews)
  Facility Manager provides the ability to manage accuracy and efficiencies to manage pipeline attribution and centerline data stored in GIS.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.3/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 9.2/10 (Category avg: 8.2/10)
- **Service Request Portal:** 7.5/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [New Century Software](https://www.g2.com/sellers/new-century-software)
- **Year Founded:** 1994
- **HQ Location:** Fort Collins, US
- **Twitter:** @NewCenturySW (172 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/new-century-software/ (29 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- Organization (1 reviews)
- Task Management (1 reviews)
- Workflow Efficiency (1 reviews)

**Cons:**

- Learning Curve (1 reviews)

  ### 18. [FacilityONE](https://www.g2.com/products/facilityone/reviews)
  More than a CMMS: Serving facility managers in healthcare, education, arts & science, and other multi-site facilities. FacilityONE’s UNITY Solutions Suite is an all-in-one facility management platform designed to simplify operations and maximize efficiency. The core solutions—F1 MAPS, F1 WORKS, and F1 INSIGHTS—help teams manage work orders, preventive maintenance, and asset tracking while leveraging interactive digital mapping and advanced analytics. Complementary components, including F1 PARTS and F1 CONNECTS, enhance operational capabilities with real-time notifications, mobile access, and seamless system integration through our open API. Ideal for industries such as healthcare, education, and arts & sciences, the UNITY Solutions Suite provides turn-key implementation, live training, and unmatched 24/7 client support through F1 SUCCESS. Whether it’s responding to emergencies, optimizing resource allocation, or improving decision-making, FacilityONE equips your team with the tools to meet today’s challenges while preparing for tomorrow.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Reporting & Dashboards:** 10.0/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [FacilityONE](https://www.g2.com/sellers/facilityone)
- **Year Founded:** 1999
- **HQ Location:** Charlotte, US
- **LinkedIn® Page:** https://www.linkedin.com/company/385366 (36 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Mid-Market, 33% Small-Business


  ### 19. [FMClarity](https://www.g2.com/products/fmclarity/reviews)
  FMClarity is an intuitive, all-in-one, and cloud-based facilities and asset management system. It is built by Australian facility managers to streamline and simplify FM for occupiers. FMClarity works as a single source of truth for property and facility managers, staff members and all stakeholders involved. Easily access documents, work requests, and maintenance history and chat with contractors anywhere, anytime. Notifications and our mobile app keep you and contractors updated on everything happening in your portfolio while you are on the go. Whether you have a full, partial or even no asset register, with FMClarity, decisions are based on live data rather than out-of-date annual audits. VBIS enablement allows for granular and uniform level of asset identification, providing powerful comparisons across your portfolio and the market. This allows you to cut through the noise, identify the assets that really require attention, as well as have a real-time asset lifecycle based on actual requirements.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 9.2/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 9.2/10 (Category avg: 8.2/10)
- **Service Request Portal:** 9.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [FMClarity](https://www.g2.com/sellers/fmclarity)
- **Year Founded:** 2015
- **HQ Location:** Cremorne, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/fmclarity/ (23 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 20. [FMI Software](https://www.g2.com/products/fmi-software/reviews)
  The WSMenterprise suite of software, released in 1998, streamlined Works, Property Lease, Room Booking and Vehicle Booking management.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Maintenance Planning:** 10.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 10.0/10 (Category avg: 8.2/10)
- **Service Request Portal:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [FM Innovations](https://www.g2.com/sellers/fm-innovations)
- **Year Founded:** 1997
- **HQ Location:** Melbourne, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/100769 (14 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Enterprise


  ### 21. [FOX](https://www.g2.com/products/infinity-wave-fox/reviews)
  FOX is an integrated facilities operations, maintenance and asset management solutions. FOX operates on a simplified collaborative platform. It can easily be accessible from your desktop or mobile phone, putting users at the focus.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 9.2/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 9.2/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Infinity Wave](https://www.g2.com/sellers/infinity-wave)
- **Year Founded:** 2021
- **HQ Location:** Iskandar Puteri, MY
- **LinkedIn® Page:** https://www.linkedin.com/company/fox-facility (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 22. [Gallinet PeopleHours](https://www.g2.com/products/gallinet-peoplehours/reviews)
  Workplace management systems with people at the centre


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 10.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 10.0/10 (Category avg: 8.2/10)
- **Service Request Portal:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Gallinet](https://www.g2.com/sellers/gallinet)
- **Year Founded:** 2006
- **HQ Location:** Coseley, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/gallinet-limited/ (17 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 23. [Megamation](https://www.g2.com/products/megamation/reviews)
  Megamation is a leading provider of maintenance and facilities management software. We help our customers enhance efficiency, save time, minimize errors, and gain valuable insights into their maintenance operations. We are known for: • Our ability to integrate our software with almost any legacy system, speeding up deployment and reducing disruption. • Quickly customizing our software to match our customers' exact workflows, reducing their learning curve and minimizing impact on their business. • Unmatched customer support, consulting, and training, providing unlimited personal assistance and consulting. Our product, DirectLine is a mobile-first, all-inclusive CMMS (Computerized Maintenance Management System). It is installed across North America and used in: • Facilities Management • Food and Beverage • Healthcare • Manufacturing • Schools • Universities & Colleges We leverage AI to help provide customers with insights into industry best practices. It means smarter, safer, faster compliance. Core features and functions: • Custom Reporting and Analytics • Work Order Management • Help-Desk Center • Preventive Maintenance • Project Management • Capital Planning / PM Planning • Asset Management and Tracking • Inventory • Utilities • Purchasing & Contracts • Tools • Health and Safety • Staff Records • Hazardous Materials Management • Room and Space Inventory • Keys and Locks DirectLine is easily scalable to any size business, and we are the industry leader in our ability to integrate with almost any legacy customer system. No other CMMS integrates with more systems. Our API follows established interchange formats such as JSON, so it works great with most ERP (Enterprise Resource Planning) and Data Visualization software, such as Power BI and Tableau. It is a great choice for any organization wanting to integrate multiple data sources. Our in-house programmers and engineers have implemented a “low code” software development approach. This means incredibly fast development cycles and an unmatched ability to quickly adapt our product to our customers' needs. Founded in 1984, we were one of the first companies to launch maintenance software (CMMS) as a Software as a Service (SaaS) in 1999.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 9

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 10.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 5.0/10 (Category avg: 8.2/10)
- **Service Request Portal:** 5.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Megamation Systems](https://www.g2.com/sellers/megamation-systems)
- **Company Website:** https://www.megamation.com/
- **Year Founded:** 1984
- **HQ Location:** Oakville, CA
- **Twitter:** @megamation (23 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/megamation/ (42 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 78% Mid-Market, 11% Enterprise


#### Pros & Cons

**Pros:**

- Customer Support (6 reviews)
- Customizability (4 reviews)
- Customization (4 reviews)
- Ease of Use (3 reviews)
- Features (3 reviews)

**Cons:**

- Learning Curve (5 reviews)
- Complex Customization (3 reviews)
- Training Deficiency (3 reviews)
- Complexity (2 reviews)
- Insufficient Training (2 reviews)

  ### 24. [MRI Manhattan](https://www.g2.com/products/mri-manhattan/reviews)
  MRI Manhattan is a scalable IWMS solution which delivers unprecedented visibility into your real estate data to efficiently track and control every aspect of your portfolio. Comprising integrated software modules for financial management, IFRS 16/ASC 842 lease accounting, space management, room and desk booking as well as projects, facilities maintenance and sustainability, MRI Manhattan optimises operational efficiency and creates flexible and engaging workplace experiences.


  **Average Rating:** 3.0/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.3/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.3/10 (Category avg: 8.2/10)
- **Service Request Portal:** 6.7/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [MRI Software](https://www.g2.com/sellers/mri-software)
- **Year Founded:** 1971
- **HQ Location:** Solon, OH
- **Twitter:** @mrisoftware (2,775 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/751259/ (4,262 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 33% Enterprise


  ### 25. [Nuvolo Connected Workplace](https://www.g2.com/products/nuvolo-connected-workplace/reviews)
  Nuvolo is a modern, Connected Workplace solution, Built on NOW™. Manage people, places, and assets on one platform, unlocking collaboration and advanced reporting across your organization. By extending the NOW platform across business areas, you can easily automate key facility, workplace and asset management processes, capture actionable data, and ensure all your teams have access to a single source of truth. Handle your maintenance, dispatch, space, reservation, lease, project, and sustainability needs - all while keeping your OT devices secure. We help connect your workplace no matter what your business is. Whether you're in healthcare, retail, high tech, banking, life sciences, manufacturing... we've got you covered. We also offer a Small and Mid-Sized Businesses version.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 10.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 10.0/10 (Category avg: 8.2/10)
- **Service Request Portal:** 10.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Nuvolo](https://www.g2.com/sellers/nuvolo)
- **Year Founded:** 2013
- **HQ Location:** Wellesley , US
- **Twitter:** @Nuvolo (6 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5043394/ (310 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 77% Enterprise, 15% Mid-Market




## Parent Category

[Asset Management  Software](https://www.g2.com/categories/asset-management)



## Related Categories

- [CMMS Software](https://www.g2.com/categories/cmms)
- [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam)
- [Asset Tracking Software](https://www.g2.com/categories/asset-tracking)



---

## Buyer Guide

### What You Should Know About Facility Management Software

### What is Facility Management Software?

Facility management software helps companies manage the lifecycle of industrial buildings such as warehouses, distribution centers, manufacturing locations, oil refineries, or processing plants. This type of software provides workflows to identify and monitor all the facilities used by a company. It also assists maintenance teams in defining and implementing inspections and repairs to maintain each location in good condition.

Unlike generic maintenance management software such as computerized maintenance management systems (CMMS) and enterprise asset management (EAM) software, a facility management system focuses exclusively on facilities maintenance. This type of software should not be confused with property management software specific to the real estate industry.

#### What Types of Facility Management Software Exist?

Facility management software can be categorized based on how it's sold, deployed, and used. 

**Standalone or part of EAM**

Many EAM and CMMS software solutions include features for facility management, but there are also systems designed specifically for this.

**Cloud or on-premises**

While most facility management solutions are cloud-based, some legacy systems are hosted on the customer's premises. In some cases, facility management software can be deployed both on-premises and as a software as a service (SaaS) model.

**Agnostic or industry specific**

Most facility management solutions provide features for multiple industries, but some systems focus on only one sector, such as retail, manufacturing, or healthcare.

### What are the Common Features of Facility Management Software?

The following are some core features of facility management software which help companies optimize the use of their facilities:

**Asset management:** As opposed to CMMS and EAM software, which focus on fixed assets, facility management software focuses on building and built structures that a company can use to perform operations. Each building has several systems embedded in its structure, such as ventilation, air conditioning, and electric.

**Work order management:** Facility maintenance requires operations such as inspections and repairs, managed using work orders. Work orders define what type of activity should be performed, how, and by whom. Technicians get orders assigned to them based on their qualifications and availability. Managers schedule and monitor the progress of all orders by a team, location, or employee.

**Cost and spend tracking:** Facility management software helps users track maintenance costs such as the time spent by technicians on various operations and the cost of the spare parts and consumables required to maintain facilities. A few examples are industrial lighting equipment or construction materials needed to repair buildings.

**Procurement and vendor management** : Facility managers work with suppliers of parts and accessories and sometimes outsource some maintenance operations to other companies. It is therefore critical for them to find reliable and affordable vendors that provide high-quality products and services.

**Analytics** : Metrics and analytics help facility managers monitor the efficiency of the maintenance activities and track their costs. Facility management software can also use data captured by sensors and meters across multiple locations.

### What are the Benefits of Facility Management Software?

Using software to manage facilities has multiple benefits, the most important being:

**Maintenance costs reduction:** Using a software to plan maintenance operations can improve resource allocation and employee productivity, translating into cost reductions. Some cost savings include reduced response time for service requests and increased facility uptime.

**Improve operations:** Maintaining facilities can be a daunting task, especially when companies own multiple locations scattered around the country or even the globe. Functionality like inventory management and maintenance scheduling makes it easier for facility managers to plan and manage operations.

**Optimize facility performance:** Facility management software can reduce downtime and disruptions in facilities, which leads to better performance and increased productivity. For instance, a warehouse that cannot be used at full capacity harms the ability of the company to ship and receive products quickly.

### Who Uses Facility Management Software?

**Facilities managers:** Fixed assets managers rely on facility management data to identify potential issues and proactively schedule maintenance. Managers use this type of software to create and implement a maintenance program, which defines maintenance schedules and work order processes.

**Technicians** : The maintenance team members perform operations such as inspections and repairs to prevent or fix issues related to facilities. A few examples are replacing HVAC components or consolidating the structure of the building.

**Capital project managers:** Investing in new facilities can be very costly, and companies need to make sure that they maximize their investment. Since building a facility is a capital project, the project managers need to ensure that the building is used at optimal capacity.

### What are the Alternatives to Facility Management Software?

Alternatives to facility management software can replace this type of software, either partially or completely:

[CMMS](https://www.g2.com/categories/cmms): While CMMS focuses mainly on fixed assets such as industrial equipment, this type of software often includes features for facility management. CMMS usually focuses on small and medium companies that need to manage fewer facilities with a low level of complexity. For instance, a small warehouse is much easier to maintain than a distribution center, and CMMS can be a good option for the former but not for the latter.

[Enterprise asset management (EAM) software](https://www.g2.com/categories/enterprise-asset-management-eam): EAM provides advanced features for asset and facility management, which are geared towards complex industries such as oil and gas, mining, chemicals, and pharmaceuticals.

#### Software Related to Facility Management Software

Related solutions that can be used together with facility management software include:

[Asset tracking software](https://www.g2.com/categories/asset-tracking) **:** Asset tracking refers to small tools used to maintain facilities, such as mobile devices, or cleaning and disinfecting equipment. Companies operating multiple facilities may use hundreds of tools for maintenance, which is why it's crucial to integrate with asset tracking software.

[Asset performance management software](https://www.g2.com/categories/asset-performance-management) **:** This software helps companies optimize the use of any type of asset, from equipment and heavy machinery to industrial facilities and warehouses. While facility management software includes analytics to track performance, asset performance management software uses machine learning to provide advanced insights and forecasting.

[Retail space planning software](https://www.g2.com/categories/retail-space-planning): Retail space management, also known as planogram software, helps retailers optimize physical stores and their components, such as shelves and racks. Since facility management does not always include planogram features, retailers may need to use retail space planning solutions.

[IWMS](https://www.g2.com/categories/iwms): Integrated workplace management systems (IWMS) streamline and automate maintenance activities for office spaces. Since facilities usually include offices for administrative personnel, IWMS and facility management software need to be used together.

### Challenges with Facility Management Software

Software solutions can come with their own set of challenges. 

**Old technology:** The efficiency of facility management software can be hammered by old technology used by buyers. For instance, the lack of intelligent sensors makes it impossible to identify issues such as tailgating. Also, legacy enterprise software isn't always user friendly and does not provide real-time data.

**Integration:** Facility management software needs to integrate with multiple types of software, such as accounting, ERP systems, field service management, or CMMS and EAM software.

### Which Companies Should Buy Facility Management Software?

Any company that owns or manages facilities can benefit from using this type of software, but facility management software is mostly beneficial to the following types of companies:

**Manufacturers:** Most manufacturers have at least one production location, which usually includes a warehouse used to store raw materials and finished products.

**Retailers:** Retail companies need to manage two major types of facilities—stores and warehouses. While stores usually have a warehouse, retailers can have facilities scattered across multiple locations in multiple countries.

**Logistics companies:** Since warehousing is a critical part of supply chain management, logistics companies need to ensure that all their locations are optimized to help with the storage, shipping, and receiving of goods.

**Service providers** : Many companies that own facilities opt to outsource maintenance to specialized service providers. These services companies use facility management software to maintain locations on behalf of their customers.

### How to Buy Facility Management Software

#### Requirements Gathering (RFI/RFP) for Facility Management Software

A good requirements list should include all the functionality needed by the buyer to manage facilities efficiently. Requirements need to be detailed enough to cover the specific needs of the buyers and not too generic. For instance, maintenance cost tracking is too vague and should clarify which types of costs the buyer needs to track and how.

#### Compare Facility Management Products

**Create a long list**

A long list should include all solutions that provide facility management functionality, either as a standalone product or as part of a more extensive system. Buyers that do not need to manage fixed assets should focus exclusively on software for facility management.

**Create a short list**

A shortlist can be created by eliminating products from the long list using high-level criteria such as the delivery model. Buyers who only want a cloud solution should exclude products that need to be hosted on their promises. Industry-specific functionality can also be used to eliminate products. For instance, a retailer should consider only products that provide features for their industry and exclude solutions that include generic functionality.

**Conduct demos**

Demos should follow a predefined script that simulates the maintenance processes of the buyer. To ensure that the demo results can be compared objectively, buyers should use the same script for all vendors shortlisted. Also, the selection team members attending the demos should rate each criteria using a consistent system. 

Finally, the critical functionality should have higher importance than generic requirements. For instance, space planning is essential for retailers, while integration with accounting is not mandatory. It is also essential to evaluate how intuitive the software is, which KPIs and analytics it provides, and how it can be used on mobile devices.

#### Selection of Facility Management Software

**Choose a selection team**

The selection team includes at least one executive, such as the chief operations officer, who is usually the project's main sponsor. This means that they are in charge of defining the scope of the selection project, obtaining and managing the budget required for the acquisition, and monitoring the progress of all selection stages.

**Negotiation**

Negotiating with vendors can be difficult, especially when they provide similar software. In this case, the main differentiators between vendors are the price of the software and their ability to support the buyers during and after the implementation. When choosing between solutions with similar functionality and pricing, factors like customer support can be the deciding factor.

**Final decision**

The final decision should consider all the factors mentioned above but give a higher priority to the requirements that matter most for the buyer. For example, a retailer should focus more on functionality for space planning, while wholesalers are more concerned about managing dozens or hundreds of warehouses and distribution centers.

### What Does Facility Management Software Cost?

License pricing can vary depending on the delivery model. Perpetual licenses are required for on-premises software, while cloud or SaaS solutions are sold as a subscription model. Perpetual licenses are more expensive but don't need to be renewed, and subscriptions are more affordable, but their cumulative cost can be substantial in the long run. Other costs are related to professional services such as implementation or business process reengineering. While basic customer support is usually included, buyers typically need to pay more for 24/7 or global support.

#### Return on Investment (ROI)

Buyers can track the ROI of the software by comparing its costs and benefits. Since the initial cost of the software can be significant and benefits aren't realized immediately, it may take one to three years for the software to generate a positive ROI.

### Implementation of Facility Management Software

**How is Facility Management Software Implemented?**

Implementing a facility management solution should start with a discovery process to ensure that the vendor clearly understands what features are needed in which location. While this process is straightforward when the buyer has fewer locations, it gets much more complicated when the company uses multiple facilities.

**Who is Responsible for Facility Management Software Implementation?**

The selection team is usually in charge of the implementation process since they already have a pretty good idea of what the company needs and how the new software can help. While simple implementations can be done internally, complex deployments require the involvement of vendors or its partners, external consultants, or project managers.

**What Does the Implementation Process Look Like for Facility Management Software?**

Facility management software implementation can vary significantly based on the number and type of facilities. A phased approach is recommended for multiple locations, while complex industrial facilities require a project management team and a clearly defined schedule.

**When Should You Implement Facility Management Software?**

For new facilities, the implementation of the software should be done before the company starts using the buildings. New facilities are rare, and most of the time, software needs to be deployed in existing locations, which usually have some kind of software or a mix of solutions for maintenance. In this case, facility management should be implemented when facilities are either closed for maintenance or during the idlest season.

### Facility Management Software Trends

**IoT and digital twins**

New technologies such as the internet of things can be used to connect facilities, making it easier to monitor multiple locations in real time.