AkitaBox Reviews & Product Details

Simple. Secure. Seamless. And so much more than a CMMS. AkitaBox software is easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system. No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires. Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad. Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, and reports. See what’s really happening in your buildings - from the boiler room to the boardroom - with data that’s up-to-the-minute accurate. Uncover the insights hiding in your facilities data and leverage them to optimize facility performance, streamline operational efficiency, conduct strategic capital planning, and maintain compliance. We partner with facilities teams in all industries, especially healthcare, higher education, government, and commercial real estate. See what the future of facilities management looks like. We’d love to show you around!

Product Website

Seller

AkitaBox

Languages Supported

English

Product Description

AkitaBox is a facility management software that automates maintenance, planning and inspections to simplify building management.

Overview by

Kendra Wenzel

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

AkitaBox Integrations

(4)

Verified by AkitaBox

AkitaBox Media

From the Boiler Room to the Boardroom.

AkitaBox AI Utilization -- Capture asset data effortlessly with AkitaBox's AI-powered photo recognition system that pins equipment directly to digital floor plans, even when working offline. Create meaningful connections between assets and spaces while keeping important documents like warranties...

AkitaBox Demo - AkitaBox Location Based Asset Mapping

AkitaBox Location Based Asset Mapping -- Visual mapping to find assets and their information easily. Create a living floor plan of every building showing the location and corresponding data of every single asset. Track asset inventory and quickly view the critical facility and asset information ...

Asset Lifecycle -- Input your own cost and lifecycle data or draw from industry-standards to create accurate cost estimation. Adjust cost for market volatility at everything from an asset to your entire portfolio. Integration with AkitaBox CMMS allows for real-time condition updates.

AkitaBox Demo - AkitaBox Capital Management

AkitaBox Capital Management -- Easily evaluate a building’s infrastructure condition and project future maintenance and replacement costs. Effectively measure your portfolio’s health and set more realistic replacement reserves.

The AkitaBox CMMS transforms your maintenance operations by combining intuitive work order management with automated preventive maintenance scheduling that ensures critical tasks never fall through the cracks. No need for multiple systems -- your maintenance activities are directly connected to a...

With AkitaBox Capital Management, you have the power to keep your cost information precise and make swift adjustments to your assets in response to market changes, whether due to supply chain challenges or inflation. This flexibility allows

Official Downloads

(3)

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AkitaBox FCA Checklist & Guide for Building Owners & Operators

[CASE STUDY] - UW Health - A Revolutionary Approach to Hospital Inspections

[CASE STUDY] - Edgewood College - Implementing More Than Just a Work Order System

AkitaBox Reviews (192)

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Brian L.

Director of Recreation Facilities

Mid-Market (51-1000 emp.)

10/30/2025

"Excellent Work Order Management, But Needs Direct Client Request Feature"

4.5/5

What do you like best about AkitaBox?

The work order and service management features are among my favorite aspects of Akitabox. I am still exploring the capital management tools, but I have a feeling they will prove to be valuable as well. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

I would really like to see an option for our customers or clients to submit requests directly. At the moment, only users with an account can submit work orders or service requests. It would be much more convenient if clients could send in their requests, rather than just leaving comments or suggestions. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

AkitaBox helps solve problems related to disorganized facility data, reactive maintenance, and poor visibility of assets. It centralizes building plans, maintenance records, and asset locations into one platform, making it easier for teams to manage preventive maintenance, plan capital projects, and improve communication.

For us, that means less time tracking down information, fewer unexpected equipment failures, and better long-term planning for projects like roofs, HVAC, and lighting — ultimately increasing efficiency and reducing costs. Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for your review. Please contact your CSM to help configure the request functionality -- we can do that today!

BILL V.

Carpenter

Enterprise (> 1000 emp.)

3/31/2021

"Easy to use"

4.5/5

What do you like best about AkitaBox?

Very helpful when you are not familiar with the building and locations of assets and it keeps you up to date on work orders. It also allows you to keep good notes on prior work orders Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Not having access to update assests. Also log-in process is too long. Mobile version needs to be more user friendly with an easier log in. Otherwise a very good product. Review collected by and hosted on G2.com.

Recommendations to others considering AkitaBox:

It keeps everyone up to date on projects. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

Ability to track work orders and see what was done prior. Helps keep everything on schedule. Also being able to flag work orders that are taking to long to complete. Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for your review, Bill! The ability to update assets is a permissions setting within your organization, so be sure to reach out to your AkitaBox administrator. Your AkitaBox customer success manager can also help.

Ryan C.

Digital Practice Leader

Mid-Market (51-1000 emp.)

7/14/2025

"Great platform for asset documentation!"

4.5/5

What do you like best about AkitaBox?

Our team was able to quickly access the platform and started uploading our information. Our client is happy with the results so far. We have a great support team from Akita on board too! Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

For new users, there might be some learning curves to adjust to the software. For others, its pretty straight forward. Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for you review, Ryan!

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

12/28/2025

"Color-Coded Assets and Easy Floor Plan Management"

4/5

What do you like best about AkitaBox?

i enjoyed being able to color code different assets and the ease of placing them on floor plans Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

sometimes navigation to and from differnt files was difficult Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for taking the time to share your experience with AkitaBox! We're thrilled you're enjoying the color-coding capabilities and the ease of placing assets on floor plans—making things accessible for external users is exactly what we're shooting for. For smoother navigation between files, I'd highly recommend reaching out to your Customer Success Manager who can show you some shortcuts and best practices to streamline your workflow. We'll also take your feedback to heart for future improvements—your input helps us get better every day!

Armando M.

Facilities Technician II

Small-Business (50 or fewer emp.)

5/23/2024

"Next level Work order tracking and data keeping"

5/5

What do you like best about AkitaBox?

i like that i can find any info i need on all machines and components we have in our facility Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

the pages redirect you to a new tab most of the time Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for the review, Armando!

Kyle R. K.

Vice President | Sr. Project Manager

Mid-Market (51-1000 emp.)

11/14/2024

"Great tool which completely leveled up our assessments."

4.5/5

What do you like best about AkitaBox?

Very intuitive. Great resource for cross-collaboration with outside consultants. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Many of the features that are needed on the consultant facility assessment end are not yet impleneted Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for your review, Kyle!

Nadria F.

Dean of Instruction

Mid-Market (51-1000 emp.)

5/30/2024

"Frazier's Findings"

4/5

What do you like best about AkitaBox?

The platform - specific details of issue Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Takes awhile for personnel to tend to issues. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

When personnel takes care of requests it is good. The platform is very specific and thorough in the information it asks for in order for the task to be tended to and taken care. However, though I have not tried to see, does Akita Box have an app? If there is an issue, we usually scan the QR code and input the information. However, sometimes, an issue arises where persons may not be close to a QR code to input information that is needed. Also, when a person veers off the site to maybe answer their phone, when returning back to the sight, the information that was input is now gone and it is hard to retrieve. Review collected by and hosted on G2.com.

Leticia B.

Campus Facilities Manager

Enterprise (> 1000 emp.)

6/4/2024

"Loads slow and screen fonts very small"

3/5

What do you like best about AkitaBox?

I like the AB capability to store a lot of information about an asset or workorder. It has a lot of great features for example one can print out weekly work schedules, one can upload pictures, Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

It's a web-based system and it takes several seconds to load or process click commands. It's very slow and when using it on a mobile phone, it's even slower. The fonts size of the system are very slow and the emails it sends to requestors are not easy to read. Service requestors often miss our messages. Perhaps if the messages were a different font color they would stand out and be read. Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for your review, Leticia. We appreciate your feedback and are working everyday to make AkitaBox the fastest and most responsive FM software available. We will be sure to pass on your specific feedback to our team.

Diana M.

Teacher

Mid-Market (51-1000 emp.)

5/24/2024

"Quick and easily accessible assistance."

5/5

What do you like best about AkitaBox?

The website is easy to access, it sends you updates on when your request was submitted and when it is being completed. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

I do not have a dislike about the website. So far my experience has been great! Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

AkitaBox has helped me solve maintenance issues around my school. Whenever a student would bring issues in the restroom to my attention, I made sure that they were solved quickly so they could have access to use what they need. I would also use AkitaBox whenever I needed supplies in my room or there was an issue with furniture. This app really helped me take care of what I needed quickly and maintenance was always quick to help. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

5/28/2024

"AkitaBox at schools"

4.5/5

What do you like best about AkitaBox?

AkitaBox is easy to use and there is no confusion about what is needed when you put in a request. The people replying to issues know exactly what is wrong and where the issue is and it helps them get there quickly to solve the problem when needed. There are so many options to choose from when selecting the problem, you don't have to worry about the wrong person showing up to correct the issue. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

You don'l always know when someone has seen the problem or how long it will take to correct it. Even though our staff is amazing and comes quickly without hesitation, you aren't given an actual day and time they will show up. Review collected by and hosted on G2.com.